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MrFluffyFriend Reviews Summary
MrFluffyFriend has a rating of 1.6 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MrFluffyFriend most frequently mention customer service, dog bed and credit card. MrFluffyFriend ranks 619th among Pets sites.
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For Spitz (3 kg) 50 cm, as it seems to me all the same is not enough (the quality is cool, I will order more! I suggest you make one for humans too, because I want one for myself!
I bought the bed and the blanket. Unfortunately my dear doggie died last week but she adored her cozy bed and blanket. She couldn't wait to get into her bed! I am about to adopt a new furry friend who, I am sure, will love what my previous pet left.
Thank you for sharing your heartfelt review with us, Cheyenne. We're deeply sorry to hear about the loss of your dear doggie. It warms our hearts to know that she adored her cozy bed and blanket during her time with you. We believe that the love and comfort our products bring contribute to beautiful memories.
As you prepare to adopt a new furry friend, we hope they find the same warmth and coziness in the bed and blanket that your previous pet cherished. May they create their own special moments.
If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help in any way we can.
Wishing you and your upcoming furry friend all the best,
Sarah
Team MrFluffyFriend™
Delivery was on time, and the dog bed's indeed very fluffy. My dog loves to chill and sleep on there, he stopped sleeping on my bed because he liked his new one better! I sometimes want to climb in, can you make one for me?! Definitely recommend!
Hello Booker, thank you for your wonderful review! We're thrilled to hear that the delivery was prompt and that your dog is enjoying the comfort of our MrFluffyFriend™ pet bed. It's heartwarming to know that your furry friend loves it so much that he's chosen it over your bed for his chill and sleep time.
We appreciate your recommendation and your lighthearted suggestion about making a bed for you too! While our focus is on our furry companions, we're delighted that you're loving the comfort too.
If you ever have more to share or need assistance, feel free to reach out. We're here to ensure both you and your dog have a fantastic experience with MrFluffyFriend™.
Warm regards,
Sarah
Team MrFluffyFriend™
My dog is 42 lbs and we ordered the XL. At first I thought it was going to be to small because the previous bed she had was much bigger. However, it took her only a day to curl up in it as if it was hugging her. We even brought it with us when traveling by car and she cuddled in it the whole way. She has storm anxiety and the bed is wonderful for her. So glad we bought it.
Dear Dina, thank you for sharing your positive experience with the MrFluffyFriend™ pet bed! We're thrilled to hear that your 42 lb. dog is enjoying the XL size. It's heartwarming to know that the bed quickly became a cozy and comforting spot for her, providing a sense of security during travel and helping with her storm anxiety.
Your feedback brings us great joy, and we're delighted that our product has made a positive impact on your dog's comfort and well-being. If you ever need anything else for your furry friend or have more stories to share, please don't hesitate to reach out. We're here to help and ensure both you and your dog have a wonderful experience with MrFluffyFriend™.
Sarah
Team MrFluffyFriend™
My dog took to his Mr. Fluffy immediately and loves it! My old cat uses hers from time to time which is good. Would definitely buy again. The company responded to email inquiries very promptly which was appreciated, Thank you very much seller my cat is very happy with her bed.
Dear Joel, thank you so much for sharing your wonderful experience with MrFluffyFriend™! We're thrilled to hear that your dog and cat both enjoy their beds. Your satisfaction is our priority, and we're glad to know that our quick email responses were helpful to you. We're here to ensure your furry friends have the best possible comfort and happiness.
If you ever need anything else or have more stories to share about your pets, feel free to reach out. We're here to assist and delight your furry companions!
Warm regards,
Sarah
Team MrFluffyFriend™
My pups love the fluffy bed! It's like a bean bag chair for pups. Love it! Had to buy another one. The sizes run small so be sure to check the Measurements. Otherwise it's a great buy
Hello Royal, thank you for sharing your positive feedback with us! We're thrilled to hear that your pups are loving their MrFluffyFriend™ bed—it's like a cozy bean bag chair for them. We're glad you're enjoying it so much that you've decided to buy another one. Your note about checking the measurements for sizing is valuable advice for our fellow pet lovers.
If you ever need anything else or have more stories to share about your pups, feel free to reach out. We're here to help and ensure your furry friends have a wonderful experience with MrFluffyFriend™.
Best regards,
Sarah
Team MrFluffyFriend™
Our pup is very anxious and often chews his beds... he loved this bed this instantly and prefers it to the others we have dotted around our home. With that we are now awaiting our 2nd bed to be delivered so that he doesn't have to drag it around the house.
We're thrilled to hear that our bed has brought relaxation to your anxious pup, Franck! Knowing that he instantly loved it and prefers it over others warms our hearts. We're honored to be a part of creating a cozy and comfortable space for him.
We appreciate your continued support and are excited to deliver your second bed. It's our hope that having another bed will bring even more comfort and convenience to both you and your pup.
Thank you for choosing MrFluffyFriend™ and for sharing your positive experience with us.
Sarah
Team MrFluffyFriend™
My dog Charlie is just a little pup and he loves the snuggle bed so much. It encloses him in so much comfort, no matter how he sleeps.
Hello Marie, we're delighted to hear that Charlie, your adorable pup, is enjoying the MrFluffyFriend™ bed so much! Providing comfort and coziness for our furry friends is what we're all about. Thank you for sharing your experience, and we hope Charlie continues to enjoy many comfy moments in his snuggle bed.
If you ever need anything else for Charlie or have any questions, feel free to reach out. We're here to ensure both you and Charlie have a wonderful experience with MrFluffyFriend™.
Sarah
Team MrFluffyFriend™
Purchased a lg. Fluffy bed for a skittish rescued 1 year old dog, 49 lbs. He immediately took to it, wouldn't leave it! He seems to be smiling all the time now, must more rested and relaxed. The bed has become his
" go-to " spot. Thank you MFF!
Thank you so much for sharing your heartwarming experience with our MrFluffyFriend™ beds, Jolanthe! We're thrilled to hear how well your rescued dog has taken to his new bed. It's wonderful to know that he's found comfort, rest, and relaxation in it, making it his cherished "go-to" spot. We're delighted to have been a part of creating a happy and comfy space for your furry friend.
If you ever need anything else or have more stories to share about your dog's happiness, please don't hesitate to reach out. We're here to ensure both you and your pet have a fantastic experience with MrFluffyFriend™.
Warm regards,
Sarah
Team MrFluffyFriend™
My new rescue a 7 lb. Chi/Yorkie mix has been a challenge with everything. He does not like to be separated from me and was waking me up at 5 am. from his crate. I bought this cuddler and put it in my bedroom next to my bed and omg! I get to sleep until 7 am now. My dog loves it.
Dear Kieron, we're absolutely thrilled to hear how much you and your 7 lb. Chi/Yorkie mix are enjoying the pet bed! It warms our hearts to know that our product has made a positive impact on your mornings and your furry friend's comfort. Providing cozy and comfortable solutions for both you and your pet is our ultimate goal.
Thank you for sharing your wonderful experience with us. If you have any more stories or if there's anything else we can do for you and your furry companion, please don't hesitate to let us know. We're here to ensure both of you have many happy moments together.
Sarah
Team MrFluffyFriend™
She practically melts in it. I purchased this bed and another bed in a different style so she now has three completely different beds to choose from. At first she was playing goldilocks (maybe still does a little) by laying on each of them but think this one is the winner!
We're thrilled to hear how much your dog loves our bed, Emmy! It's heartwarming to know that she's finding so much comfort in it. With three different beds to choose from, she's truly living the pampered life. We're glad to see this one has become the ultimate favorite. Thank you for choosing MrFluffyFriend™ for your furry friend's coziness!
Warm regards,
Sarah
Team MrFluffyFriend™
My big guy absolutely loves his new bed. It took a few days for him to gravitate towards it but since he has he sleeps there all the time. I will definitely be ordering a second one for the basement so that he can stay there and be all warm.
Dear Eira, we're thrilled to hear that your big guy is enjoying his new bed! It's wonderful that he's made himself right at home and is now sleeping there all the time. We're looking forward to assisting you with your second order for the basement. Ensuring your furry friend's warmth and comfort is our top priority.
Thank you for choosing MrFluffyFriend™.
Best regards,
Sarah
Team MrFluffyFriend™
When it arrived it looked nothing like the picture. It was so flat we had to put the old bed under it. After a few weeks it smelled like dirty mop heads. Even the dog wouldn't sleep in it. Next problem- how to get rid of it! We purchased the large bed- it was stinking large mess to fit into a large trash bag. Save your money this is a scam!
Dear Richard, we apologize for the disappointing experience you had with our product. Your satisfaction is essential to us, and we take your feedback seriously.
We understand your concerns about the appearance and smell of the bed. This is certainly not the experience we want for our customers. We have shared your feedback with our product development team to make improvements and ensure this doesn't happen again.
Regarding the return of the bed, unfortunately, you didn't provide your order number so we're unable to check anything. Please reach out to our customer support team, and they will assist you with the return process and provide further guidance.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Sarah
Team MrFluffyFriend™
Ordered a large size sofa cover, received one matching dimensions os small!
Contacted to arrange return & refund. Was advised to pass on to a friend & purchase larger size at discount.
Had already paid for largest size.
Very unimpressed by return policy.
Dear Christine, we apologize for the inconvenience and disappointment you experienced with our customer service. This is not the level of service we strive to provide.
We understand that you received the wrong size of sofa cover, and we deeply regret the error. Our team should have promptly assisted you with the return and refund process.
Regarding the suggestion to pass on the smaller size and purchase the larger size at a discount, we recognize that this was not the appropriate solution in your case, and we are sorry for any frustration it may have caused.
Your feedback is valuable to us, and we will use it to improve our policies and processes to ensure a better experience for our customers in the future.
One of our customer support representatives will send you an email to find a resolution that meets your satisfaction.
Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust.
Sarah
Team MrFluffyFriend™
I bought 4 beds and my babies just lovvve them!
Shipping is worth the wait, the holidays and weather had me worried for nothing.
Fantastic customer service, as I had a few questions. Of course they have a great team, they're dog and cat people!
I Highly recommend MrFluffyFriend.
Their contentment is such a joy to see!
Thank you so much for your wonderful feedback, Fletcher! We're thrilled to hear that your babies are loving their new beds. We designed them with love and care to provide ultimate comfort for our furry friends.
We appreciate your understanding regarding shipping delays, and we're glad to know that our customer service team could assist you with any questions you had. As fellow dog and cat people, we truly care about the happiness and well-being of all pets.
Thank you for recommending MrFluffyFriend™, and we hope to continue bringing joy and contentment to your pets in the future!
Sarah
Team MrFluffyFriend™
My boys love their bed! And you all were so good getting back to me and helping me!
I will be a return customer! With your discounts I intend to buy beds for some of the dogs at the shelter in my town! The fur baby's that have been in the shelter to long with out any one interested in adopting! I adopted my boy in 2020 and if I had a bigger yard I would adopted again! But I help all I can! I give to the agencies that help our babies, Cat Bandit. Humane Society, ASPCA, and my next is Best Friends, I wish I could fo more but I am 80 yr old and on social Security, I share what I can! Thank you for your kindness! With love Raider and me
Dear Katharyn and Raider, thank you for your heartwarming review! We're thrilled to hear that your boys love their bed and that our team was able to assist you effectively. We truly appreciate your kind words and your intention to be a return customer.
Your dedication to helping dogs in need at the shelter is commendable and truly inspiring. We are grateful for your support and your contributions to various agencies that work tirelessly to care for our fur babies. Your love and kindness make a significant difference in their lives.
As a token of our appreciation, we would like to offer you an exclusive discount for your next purchase. Please feel free to use it to buy beds for the dogs at the shelter in your town. Your generosity will surely bring comfort and happiness to those in need.
Thank you for choosing MrFluffyFriend™, and we look forward to serving you again!
Sarah
Team MrFluffyFriend™
I bought a similar bed from another company, and it wasn't well made at all, and there was no filling in the base either, so my dog was basically sat on the floor!
I sent that one back, and purchased MrFluffyFriend, because of all the adverts I'd seen.
It is lovely. Beautifully made, lots of padding and soft and comfortable for my elderly dog, who loves it so much, she's very rarely out of it.I did pay a little extra, but it was well worth it.
Thank you for choosing MrFluffyFriend™ and taking the time to share your experience with our pet bed, Chase. We are thrilled to hear that our bed met your expectations and that your elderly dog loves it so much.
At MrFluffyFriend™, we prioritize the comfort and well-being of our furry friends, and we are delighted that our bed's padding and softness have provided the perfect cozy spot for your beloved pet.
We appreciate your feedback and are glad to have earned your satisfaction. If there is anything else we can do to enhance your experience with us, please do not hesitate to reach out. We are here to assist you in any way we can.
Thank you for your support and for choosing MrFluffyFriend™.
Sarah
Team MrFluffyFriend™
The whole experience is great. Hazel loves her new bed. Since then I have ordered another bed for my daughter dogs. Just received that bed yesterday and they love their bed also. Happy with the product.
Dear Michelle, thank you for sharing your wonderful feedback! We're thrilled to hear that Hazel loves her new bed, and it warms our hearts to know that you've ordered another one for your daughter's dogs, and they love it too! We take pride in providing products that bring comfort and happiness to our furry friends.
If you ever need anything else or have any questions, feel free to reach out. We're here to ensure you and your pets have a great experience with MrFluffyFriend™.
Thank you for choosing us!
Sarah
Team MrFluffyFriend™
I ordered fluffy beds for my dogs.
Well described on the Web site.
They are truly high-quality products.
Different sizes, reasonable prices.
Very well packaged too,
Spot on.
Dear Trudy, thank you for your kind review! We are thrilled to hear that you are satisfied with the high-quality fluffy beds you ordered for your dogs. Our team takes great care to provide accurate descriptions on our website, and we're delighted that you found them well-described.
We take pride in offering different sizes to accommodate pets of all breeds and ensuring our prices remain reasonable. It's excellent to know that you were pleased with the packaging as well.
Your satisfaction is our priority, and we truly appreciate your support and feedback. If you ever need anything else or have any questions, please don't hesitate to reach out.
Thank you for choosing MrFluffyFriend™!
Sarah
Team MrFluffyFriend™
Ordered this for our dog who has anxiety and doesn't sleep well. Gave it to him for Christmas, not only does he love it, but so does his girlfriend, our other dog. Ordering another one now
Thank you for your wonderful feedback, Friederike! We're delighted to hear that your dog is loving our anxiety-relieving pet bed. It warms our hearts to know that it has made a positive impact on his sleep and well-being. It's also heartwarming to hear that his girlfriend approves too!
We appreciate your continued support and are thrilled to hear that you are ordering another bed for your furry friends. If there's anything else we can assist you with or if you have any more stories to share, please feel free to reach out. We're here to ensure both you and your pets have a fantastic experience with our products.
Thank you for choosing MrFluffyFriend™!
Sarah
Team MrFluffyFriend™
From the business
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Madelon, thank you for your positive feedback! We're thrilled to hear that you appreciate the lovely soft quality of our product. We understand your concern about the size for your Spitz, and we truly value your input.
We're delighted to have you as a satisfied customer, and we're constantly working to enhance our offerings. While we don't have one for humans just yet, we're always open to new ideas and suggestions.
If you ever need assistance or have more feedback to share, please don't hesitate to reach out. We're here to ensure both you and your furry friend have a great experience with MrFluffyFriend™.
Best regards,
Sarah
Team MrFluffyFriend™