Main Street Renewal

Door lock hasn't worked since I moved in two months ago. Have been locked out twice, once overnight. Advised I get a locksmith and then reimburse like they told me they would. Have ignored multiple maintenance requests. It's also impossible to get any help on their support numbers.

Do not rent from this company, they don't care about their tenants no matter what it is. When I moved into this home I had issues that's took over a month to repair. Most recently my home has been severely damage due to water and they have done nothing but give me the run around and drag their feet for repairs. Save yourself the headache. AVOID.

Do not rent with this company I lived through a test of hell in order to avoid breaking a lease. I had to put bug and rat traps by the door which I had to change monthly or more to catch huge spiders and snakes coming under the unsealed doors. Then when I finally did get to leave they made up fees to charge on my deposit such as broken appliances which were not broke I never used the dishwasher because it was so dirty when I moved in and the appliances are delivered while I was at work but the delivery driver never put the handle on the fridge. The charged me for floor repairs and hardware? I am currently fighting this made up charges and during the supposed pre-move our check they noted that everything was fine.

Applied for a rental property on 4/20/22 and paid $50 application fee. On the same day I received notice that the property was no longer available. Main Street has yet to refund my $50. Each time I call for an update I receive a different response. "check has been mailed", "still pending approval from property manager", and today "check with your postal service". My concerns have been supposedly escalated several times to a manager, yet still no reply or refund. This company is not truthful and will take you money for properties listed knowing they are not available for rent.

This is the worst company to rent from. I have 2 leaks in different areas of the house. My windows freeze on the INSIDE when it's cold outside.When it rain, I have to put on rain boots & use a push broom to remove water so I can park my vehicle due to flooding. Bugs getting in thru the front doors. I can't open windows, screens are damaged & bugs get in. One of the windows want stay up. They continue to send the same technique & he's clueless about how to repair anything. He is scheduled to arrive during the morning hours. Instead he arrives 1 hour before he's scheduled to get off only to tell me what he doesn't know how to repair & that vendor/contractor will be coming & 5 months later still no contractor. When you asked for the field supervisor's name, he refuses to give you the name. But yet they expect you to pay.

The home was decent but never maintained by MS Renewal. The HOA are literal fraudsters, it is a family of 3 that has a monopoly on ticketing residents with no documentation of the cause and the resident has zero recourse to protest! If you are depending on getting your security deposit back - forget about it! We did everything by the book and left the property in better condition than we got it - 2 months later we are still waiting for our deposit to be returned. Meanwhile their website keeps billing us rent with no valid lease! RUN DONT WALK THE OTHER WAY - NOT WORTH THE HEADACHE!

Never ever rent With this Company, it has zero consideration for customer service, Maintenance doesn't know what to do and they never show up to do what the work order was put in for, ended up in a hotel with a Eviction after the lawyer took us out of the courtroom, never let us present any evidence to the judge, then said we would have a Zero balance and No eviction on our credit if we agreed to vacate.

After the agreement then they said we would have a eviction and a Balance on on our credit.

This company is so robotic that it still sends email for rent and we don't even live on the property.

Rental companies like these need to be took down, they are worse then the neighborhood slum lord.

Never get call backs and nobody knows what they are talking about.

The company is Shady Business do not rent with This Trash based Company, you will regret spending your hard Earned money.

They want your username and password to your bank so that they can setup direct debit. When I refused and asked to give them the routing and account number as you normally would they said they needed a manager and never called me back. They ended up just giving the house to someone else who apparently would hand over access to their life savings to their landlord. Remember if you give someone access to your account like that you are violating your bank's usage policy.

The worst not knowing what the person is telling a tenant. They are unorganized and unorganized professional. They will charge you for for a issue that's their mistake and not the tenants. They don't fix everything that u report. But expect you to clean everything and even paint walls and have carpet professionally cleaned and expect the receipt on counter as I'd They will reimburse. Yeah right. I cleaned the house way better than it was before I moved in. I'm waiting on the their response to what they say I owe for. If they charge me for something they never fixed in the beginning I made sure I screen shot everything they denied. The rent they are jumping up from $1495 to $1975 for the next tenant. The house isn't worth it. 2 of the rooms the AC never went through the vents and it was hot as hell. They made it seem like nothing was wrong with it. So many issues I Could complain about. Beware of them. Bad business and landlords.