MyHeritage has a rating of 4.3 stars from 4,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Estou gostando muito de trabalhar com o My Heritage. Minhas duvidas foram esclarecidas. E muito interessante encontrar parentes com 16 graus nem imaginava. E entrar em contato com varios parentes.
Ik was een tak aan het afsplitsen van de hoofdtak maar ik liep vast.
Maar met de geduldige hulp van RosaL ben ik zeer deskundig geholpen en kan ik weer verder.
Bedankt voor jullie hulp.
La semana pasada escribí al soporte de MyHeritage ya que tenía varios problemas. El trato fué excelente, con una persona dedicada a resolver uno a uno, cada uno de los problemas que tenía.
Tres satisfaite des informations fournies par le logiciels
Des documents incroyables, des informations d etat civil, des coupures de journaux
Je voyage dans le passe avec plaisir
Merci pour la qualité du service et la rapidité de réaction et de correction en cas de problème. Vous avez été très rapides pour m'aider d'une façon très satisfaisante.
Tämän halusin tietää:
Halusin tietää, miten suomalaisuus määritellään. Se ei käsittääkseni ole ihan yksiselitteistä. Halusin myös tietää, miten suomalaisuus ja balttilaisuus eroavat toisistaan?
Давно хотела создать родовое древо, и совершенно случайно попала на сайт MyHeritage. Не могу описать те чувства, которые испытала, увидев фотографию своей прапрабабушки. Это была такая буря непередаваемых эмоций! Благодаря предоставленным возможностям MyHeritage, я с мая месяца построила наше древо, и сказки, которые слышала в детстве, стали явью. Ведь наши бабушки и дедушки вынуждены были все скрывать! Очень много родных после 1917 г вынуждены были покинуть родную землю. Связь с ними была полностью утеряна, и никто ничего не знал об их судьбе. И вот только теперь тайны приоткрылись! Спасибо большое команде MyHeritage за их труд! Это потрясающе интересно! И нужно. Единственное, что мне тяжело, так это цена. У нас сейчас в Украине тяжкие времена. Зарплата-2000грн, что равно 80 долларам, из которой 1500 уходит на оплату коммунальных тарифов, и цены продолжают расти. Страшно думать про то, что будет. Очень хочется надеяться, что что-то изменится в лучшую сторону. Ведь впереди еще столько открытий! Спасибо вам всем еще раз!
Vandaag uitstekend geholpen door uw collega Daniel omdat er een verschil was in de Family tree en mijn stamboom heeft hij deze weer up to date gemaakt grote klasse
Ihre Mitarbeiterin half mir sofort und kompetent. Vielen Dank dafür.
Ich hatte es versäumt, meine neue Handynummer zu ändern um mich im Bestätigungscode anzumelden
דוד ענה לי באדיבות ובסבלנות לכל שאלה ששאלתי והשתדל להרחיב בתשובה ולבסוף הציע שאחרי שאעבד. את המידע שקיבלתי אחזור אליו אם שאלות חדשות היה תענוג לקבל שרות ממנו. תודה
Versehentlich hatte ich zwei Poster bestellt. Durch den überaus freundlichen Kundenservice konnte eines davon problemlos storniert werden! Vielen Dank!
Positif:
- Logiciel aisé à utiliser!
- Très bonne qualité d'impression!
Négatif:
- Néant
A améliorer:
- Délai de réalisation et d'envoi
- Prix très/trop élevé
פניתי לכאורה בבעיה מורכבת ולדעתי מסובכת לאחד מספר אילנות. קיבלתי מענה מרגיע. מקסים וסימפטי. הופתעתי מהקלות והמהירות שהבעיה נפתרה.
תודה.
עכשיו פנוי לי למלא פרטי המשפחה.
Wunderbare Betreuung. Ein Anruf hat genügt und mein Problem wurde gelöst. Werde my Heritage weiterempfehlen. Danke nochmals an das Team. MfG eine sehr zufriedene Kundin. Weiter so.
Lätt att hitta personer man delar DNA med och även kunna studera deras släktträd.
I rådande situation med Covid-19 så känns det behagligt att man ifrån MyHeritage ger så hög service. Professionell bemötande ger hög förtroende och kommer rekommendera MyHeritage till andra
Sehr freundliche und kompetente Hilfe bekommen! Schwieriger war das Einloggen bei der Telefonansage, da meine Frage nicht annähernd zu den Themen passten.
Por siempre en mi mente y corazón
Te amamos muchísimo luz de vida pero nos hace mucha falta
Hijos y la mucho
Gran dedicación para poder resolver un problema que me tenia preocupado, el Sr Maor me ha parecido un excelente profesional y me ha resuelto completamente mi problema
Muchas gracias
Jede noch so einfache/ dumme Frage wird mit viel Geduld beantwortet, ich kann my heritage jedem empfehlen, der an seiner Familiengeschichte interessiert ist!
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.