MyHeritage has a rating of 4.3 stars from 4,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Olen saanut kysymysiini vastauksen marinalta oikein nopesti ja olen tyytyvainen vastauksiin
Vaikka kaanokset eivat ole oikein huvia.
La palabra excelente, resume perfectamente la atención recibida y la razpidez en dar solución a mi planteamiento.
Trevlig kompetent support som tog tid sig tid att lösa problem med att logga in i MyHeritage appen via I Phone
Hittade bug i MyH appen som skall åtgärdas!
La dame qui a solutionné mon problème ce matin a été très courtoise et je la remercie pour sa compétence et sa patience.
Une équipe à l'écoute et disponible, une réponse rapide et professionnelle, des résultats rapides et efficaces.
Un sans faute
Remboursement rapide suite à une erreur de ma part. Merci à MyHeritage pour la rapidité et la simplicité de la procédure
Had een verkeerd product ontvangen, maar door jullie snel opgelost. Duimpje, Duimpje, Duimpje en nog een
Mi consulta telefónica ha sido muy satisfactoria la consultante ha sido muy eficaz en sus respuestas
In Coronatijd terug gebeld door helpdesk en mijn vragen uitstekend behandeld, deskundig en vlot en in mijn eigen taal
La atencion en soporte, es muy bueno. Me ha servido de mucha ayuda. Trato cordial y amable. Se preocupan por el cliente.
Vriendelijk, duidelijk en met het gewenste resultaat geholpen
Ook uitleg gekregen over nog wat andere problemen
Ik ben zojuist aan de telefoon geholpen op een rustige vriendelijke en duidelijke manier.
Alles is opgelost waarvoor mijn dank.
Mycket nöjd av servicesen jag fick. Kommer att kontakta även i fortsättningen om det skulle bli problem.
Med vänlig hälsning Lena
Bonjour, accueil parfait renseignements adéquat, personne très courtoise, merci. Rapidité sur le retour à ma question.
Hedenmorgen mijn vragen deskundig en tot volle tevredenheid beantwoord.
Hartelijk dank!
Joop Hengeveld
Моя почта прекратила своё существование и я не мог восстановить пароль. Большое спасибо Елизавете, благодаря которой я сумел войти на свой сайт.
Super my heritage. Agréablement surprise. C'est facile à gérer,. Aide par téléphone excellent. Vite la suite.
Fui prontamente auxiliado em minha dificuldade. Possuem um bom serviço de suporte ao usuário. Grato.
Zeer adequate en snelle respons op mijn vraag hoe pleegouders of adoptiefouders toe te voegen, met een linkje naar de juiste uitleg.
Assistance téléphonique très précieuse et efficace. Bonne aide en cette période de crise dûe au covid19.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.