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MyHeritage

Overview

MyHeritage has a rating of 4.3 stars from 4,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 5 days
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How would you rate MyHeritage?
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Netherlands
1 review
0 helpful votes
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Srrvice
February 4, 2022

Nadat het aanvankelijk moeite heeft gekost om een telefoonnummer of e-mail adres te achterhalen is er daarna prima service verleend door MyHeritage

Date of experience: January 27, 2022
Argentina
1 review
0 helpful votes
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Buenas tardes.¿ Cómo hago para borrar algunos integrantes de ni árbol que no son relevantes y me ocupan espacio? Gracias.

Date of experience: September 25, 2017
Denmark
1 review
0 helpful votes
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Perfect
July 1, 2018

Meget fin hjælp til en, som ikke er god, når det gælder computeren! Alt blev forklaret tydeligt og klart.

Date of experience: July 1, 2018
Finland
1 review
0 helpful votes
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TOIMITUS
May 16, 2022

ILMEISESTI POSTI OLI KADOTTANUT NÄYTTEENI JOHONKIN. MY HERTTAGE OTTI YHTEYTTÄ JA LUPASI TOIMITTAA VELOITUKSETTA UUDEN NÄYTESETIN NIIN SAADAAN MINUNKIN SYNKKÄ MENNEISYYS SELVILLE ANTTI TAMPEREELTA

Date of experience: May 16, 2022
Germany
1 review
0 helpful votes
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Toller Support
February 12, 2018

Mein Anliegen wurde von einer freundlichen Dame namens Lidija bearbeitet. Toller und kompetenter Service. Danke!

Date of experience: February 11, 2018
Austria
1 review
0 helpful votes
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Zufriedenheit
November 15, 2016

Guten Tag!

Die neue Version ist installiert und funktioniert einwandfrei.

Herzlichen Dank sagt

Kurt Tschiderer

Date of experience: November 13, 2016
Brazil
1 review
0 helpful votes
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Atendimento telefônico excelente, atencioso, agradável, humano que supriu as expectativas. Eficiente. Site amigável.

Date of experience: May 4, 2020
Germany
1 review
0 helpful votes
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Perfekt
January 29, 2018

Hatte um Rückruf an einem anderen Tag gebeten; funktionierte tadellos, überaus kompetente Mitarbeiterin; nach 10 Minuten war alles zu meiner Zufriedenheit erledigt.

Date of experience: January 28, 2018
Netherlands
1 review
0 helpful votes
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Super!
July 3, 2018

Perfect geholpen door een vriendelijke dame. Duidelijkheid en uitleg.
Ik wens jullie heel veel succes.

Date of experience: July 3, 2018
Netherlands
1 review
0 helpful votes
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Friendly
April 7, 2022

Problemen met inloggen. Verkeerd e-mailadres opgegeven bij registratie. Snel opgelost. Vlot en vriendelijk geholpen.

Date of experience: March 21, 2022
Canada
1 review
0 helpful votes
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Site web et service
October 21, 2021

C'est un super site pour gérer votre organigramme familial. De plus, le support technique est rapide!

Date of experience: October 20, 2021
Brazil
1 review
0 helpful votes
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Erro ao editar foto
June 19, 2020

Eu questionei um problema ao tentar fazer melhoria em fotos e não tive resposta da myheritage. Jhd lakjsdh flkajshd jkash dk

Date of experience: June 19, 2020
MyHeritage Support T. MyHeritage Rep
over a year old

Dear MyHeritage member,

We value the satisfaction of all of our members and strive to offer a first-class service to our members. I would like to investigate your case personally, please send me a message from your registered email address to shane.vipsupport@myheritage.com and I will be more than happy to help you.

I look forward to hearing from you.

Kind regards,
Shane, MyHeritage Team

Switzerland
1 review
0 helpful votes
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Over the Top!
April 28, 2022

Der Support funktioniert immer einwandfrei, ist sehr professionell und freundlich. Ich kann gar nicht genug Lob aussprechen:-)
Danke!

Date of experience: April 28, 2022
Belgium
1 review
1 helpful vote
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Foute informatie
February 27, 2017

Ik heb meermaals vastgesteld dat geboorte- huwelijks- en sterftedatums niet correct zijn. Amateuristisch!

Date of experience: February 27, 2017
Germany
1 review
0 helpful votes
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Sehr gut.
January 11, 2018

Kundendienst sowohl in englisch als auch auf deutsch. Nur der deutschsprachige ist schlecht zu erreichen.

Date of experience: January 10, 2018
Italy
1 review
0 helpful votes
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Supporto formidabile
February 27, 2023

Supporto ottimo.
Molto chiaro, preciso ed esauriente. Puntuale nel rispondere ai requisiti sottoposti

Date of experience: February 27, 2023
France
1 review
0 helpful votes
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Je ne parvenais plus à me connecter au site mais une solution rapide et claire fournie par le support m'ont permis de réparer les choses.

Date of experience: September 14, 2021
Belgium
1 review
0 helpful votes
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Kit ADN
July 8, 2020

Très réactive suite à mon problème! J'espère avoir un bon suivi également. Aussi non, cest Top. Bonne journée

Date of experience: July 8, 2020
France
1 review
0 helpful votes
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Serieux à 100 %
July 12, 2020

Site tres serieux qui vous rapelle au telephone ou ecrive aussi par mail et on trouve solution si probleme; resultat kit ADN epoustouflant... merci

Date of experience: July 12, 2020
Brazil
1 review
0 helpful votes
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Muito bom
January 12, 2022

Fui muito bem atendido, e com muita eficiência meu problema resolvido, parabéns a Shane colaboradora que me atendeu.

Date of experience: January 12, 2022