• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user tamarap154
New Mexico
1 review
22 helpful votes
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September 8th, 2021

I have been a customer for 19 years and something or someone must have taken over and the place is going down the toilet. I have been waiting 3 weeks for one redemption for a $25.00 Amazon card. I put in for another smaller card and then closed my account. Customer service is terrible now. You just get an automated reply. It use to be a good site and they took care of their customers. Do not waste your time.

Tip for consumers:
They do not redeem your points in a timely manner at all. Still waiting for 3 weeks to get my ecard for Amazon.

Products used:
e gift cards

Service
Value
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Thumbnail of user darrelly2
North Carolina
1 review
0 helpful votes
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October 28th, 2019

Mypoints.com is a great site to join where you get to take surveys, watch current events videos, and even earn points on purchases that you would already be making anyway! Give it a try. What have you got to lose except a couple of short minutes of time?

Thumbnail of user tinad43
Ohio
1 review
5 helpful votes
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December 15th, 2015

I have been with MyPoints for almost 15 years and until now I really liked them. I ordered a gift card last year and didn't receive it. E-mailed member services and they gave me my points back. So I ordered another one and got that one. This year I ordered one and again didn't get it. Strange I know especially since they all were coming to the same address. Told member services and the agent pretty much said too bad for you! And her response button was on loop saying over and over that I must have a problem getting my mail. Been in my house for 5 yrs and had no problems with my gift card before. So now I'm not to sure about MyPoints.

Thumbnail of user bettys258
Texas
3 reviews
3 helpful votes
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March 1st, 2020

MyPoints made it possible for us to buy a brand new Samsung dishwasher and get $$ back. With very little time and effort I'm able to earn gift cards from soooo many different places, like Bath and Body Works, Chili's, Amazon.com.

Thumbnail of user erins235
Colorado
1 review
0 helpful votes
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December 5th, 2019

I've looked into many programs supposedly designed to earn money, points, or items... this is the only one I've successfully been able to redeem my points on. Even better is that you get to choose where you use your gift cards with real money value. You can use the gift cards immediately.
I mostly earn point from shopping or little points from viewing emails, but I used to watch the videos and do the surveys and that works too. I just haven't have time recently for the later.
I would highly recommend using Mypoints at least for all your online shopping!

Thumbnail of user beverlyt16
North Carolina
3 reviews
11 helpful votes
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October 26th, 2019

Been a member for years, missing points many times and have to follow-up. Who has time for that? 90% of purchases never get the points and have to send emails and receipts, very time consuming. E-gift cards are not instantly received, so definitely have to plan ahead, not sure what takes so long to receive them by email. Overall it's good to earn points on purchases you make anyway.

Thumbnail of user deed159
Oregon
4 reviews
1 helpful vote
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October 17th, 2018

I truly love this site and would recommend it to everyone. For reading email and looking over things on the site, you get to redeem gift cards from various stores of a variety of pleasures. I've gotten over $300 in Walmart cards, $200 or $300 from Home Depot, $100 for a Spa Day, plus much more. Check it out.

Thumbnail of user christinet228
Florida
1 review
0 helpful votes
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December 9th, 2019

I love being able to cash in points to get a gift card every once in awhile. I am a casual user but I try to get a daily goal at least twice a week. I realize some people will complain about the surveys, but if you are disqualified or mypoints doesn't allow you to use it, move on. This is not suppose to replace your paycheck but give you a little bit extra back each month. I have been able to make approx. $ 200 per year. Not much but better than nothing.

Thumbnail of user karenf703
Florida
2 reviews
0 helpful votes
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March 23rd, 2020

Easy and fun way to earn free gift cards. Mypoints has helped me buy gifts and necessities. Earn gift cards for making purchases everyday purchases. Only wish I could watch videos on my IPhone, hopefully they are working on this. So I am giving 4 stars instead of 5 Stars.

Thumbnail of user lindam2067
Illinois
1 review
0 helpful votes
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September 15th, 2020

I love my points, fun surveys that pay well and you add up points for good rewards.the surveys are quick, interesting, relevant to what is going on in the world and also about grocery and other household purchases you make daily or monthly, it is a rewarding survey site and I recommend it.

Thumbnail of user guyp18
Israel
2 reviews
18 helpful votes
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July 30th, 2016

This used to be a great company with real rewards, and they responded to contacts as well. In the last couple of years, they have started placing all sorts of limitations, and today I wanted to go in to check my account, but apparently it doesn't exist anymore. So I wanted to contact them, but you can only use the contact email if you are a member, which apparently I am not anymore. It's a total scam.

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Thumbnail of user dwightb64
Georgia
1 review
0 helpful votes
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July 15th, 2020

Overall, I really enjoy the opportunity to share my opinions and reap a few rewards in return. However, I must point out that in the last few months, MyPoints has changed. There have been more than adequate surveys available, but the numbers change. For example, I might choose one from the list that shows 5 minutes and 70 points, but as soon as I click, the next screen might say 15 minutes. And it was my understanding that if you choose a survey, but it is not a match for me, then I will receive 5 points, but that is not the case. My understanding is that I am allowed only 5 unmatched surveys per day. I can still try more surveys, but then I will receive no points if unmatched. Then I accidentally discovered why I was unable to redeem some rewards, e.g. the reason being that I could not use my Avast browser but has to enter through Google Chrome. Please advise!

Thumbnail of user delerieg
North Carolina
1 review
1 helpful vote
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December 13th, 2019

Mypoints has allowed me to take part in very important surveys and earn Amazon gift cards in the process. I've redeemed several points for gift cards over the years and I'm able to buy things from my favorite shopping site Amazon that otherwise would be out of my limited budget. I love mypoints and I have referred my family members to join also.

Thumbnail of user angelab939
Florida
1 review
0 helpful votes
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July 26th, 2020

I have redeemed many rewards with MyPoints simply by enjoying the content on the site. Simple to use and MyPoints has saved my family a lot of money especially during the pandemic. All I have to do is what I already do anyways. I watch videos, clip coupons and play online games. When I redeem my earned points I use them for giftcards and am able to shop online for items my family uses everyday. Who doesn't like saving money?

Thumbnail of user jacquelinej166
North Carolina
1 review
0 helpful votes
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July 6th, 2020

I have been using Mypoints for well over ten years and it's been quite rewarding! Points can be attained in various ways, and bonus points for purchasing via Mypoints at certain merchants. The survey's are a good way to rack up points also, but the one thing is that survey's tend to be long, or no credit is given at the end of some survey's. The easiest points is an email that you can click on.

Thumbnail of user debbyc43
Illinois
3 reviews
8 helpful votes
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December 14th, 2020

I enjoy this site but I do get frustrated at times. Right now they are doing a challenge where completing 2 surveys is required. Some of the time I click to do a survey and I don't even get to the survey. Other times I'm 10-15 minutes into a survey when I'm logged out of it with no credit given. So I don't bother trying many surveys. But I do like their emails where I get 1-5 points for reading it. My favorite thing about this site is that they offer a grocery store gift card to get with the points. I have enough "stuff" so I don't need any department store gift cards.

Thumbnail of user gailg109
Oregon
1 review
0 helpful votes
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October 13th, 2019

I've been a member for over a decade. They just get better and better at offering opportunities to earn points. I'm able to redeem for gift cards that I otherwise could not afford. I use these as gifts for loved ones and friends and occasionally myself. I'm looking at some of the reviews and am seeing some negative comments. I have a kinship when it comes to the customer service dept. It could stand a huge improvement. But all in all I feel rewarded for the time I spend. You just have to try for yourselves.

Thumbnail of user amyy251
Texas
1 review
1 helpful vote
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November 10th, 2020

The surveys can be a little frustrating at times because you get half way through before they decide you don't qualify sometimes. But I love the deals, especially the high point deals on products that I would be buying anyway! I'm not getting rich, but it's a great way to add a little extra money to your wallet every month.

Thumbnail of user darlenel100
North Carolina
1 review
0 helpful votes
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April 19th, 2020

The site is easy to navigate, gift cards come in so handy. Hope more people use the site. I have been a member for about 6 years and have never had much trouble and if i did the help center has always been able to fix most all problems.

Thumbnail of user janen132
California
1 review
0 helpful votes
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May 20th, 2020

Unless I am traveling (obviously not these days) I go on MyPoints every day.
The videos used to be much better. I feel it is totally wrong that you require a minimum of 1 Add an In Store Deal to your Shopping List. I cannot do that since I do not have the required phone. Most of the surveys are very interesting. I love getting the Yay for Me when I complete the single day target.

Thumbnail of user janeth329
West Virginia
4 reviews
0 helpful votes
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September 27th, 2020

I've been learning about new opportunities and earning points from MyPoints for many years. Everything always run smoothly and I do not receive any extra junk email as a result of my membership with MyPoints.

Thumbnail of user nancyb728
California
1 review
9 helpful votes
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February 15th, 2019

I have been a member of MyPoints for several years without a problem. Today I get a note saying I can no longer take surveys because my answers have been inconsistent and apparently they are telling me that I am a liar. I have tried to answer their questions as honestly as possible. I have a enough points to request a $25.00 Visa card which I have requested today as of 2/15/2019. Hopefully they will send it to me. Do not use this site.

Thumbnail of user amandah418
Michigan
1 review
0 helpful votes
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October 22nd, 2019

The estimated time for a survey will be five minutes, but by the time you do the "pre questions" to even get to the survey it's been fifteen minutes, and then the survey takes a half hour. They are a train wreck.
But since they improved the option for daily points, it's not as bad. Earning points for printing coupons, then combing them with sales or Ibotta is a good way to earn gift cards and pay very little for groceries.
Totally worth signing up and using. I recommend this site often.

Tip for consumers:
Wait for double days on coupons, and be sure to sign up for monthly goals BEFORE you do your coupon printing. They won't count previous prints. Then combine with sales and Ibotta for lowest prices. You can still use Ibotta if you are redeeming a gift card.

Products used:
Walmart, sephora, lowes, and visa gift cards. Plus all the coupons you can print through them.

Service
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Quality
Thumbnail of user lauriev52
Tennessee
1 review
0 helpful votes
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June 21st, 2020

This happens every so often which requires me to submit a ticket to report the missing pts. - but overall I am happy with being able to accumulate pts. For gift cards

April 5,2021... a follow-up -> Just wanted to note that since last June, when I originally posted the above review, they have vastly improved with crediting points in a timely manner. I have only had one instance where I was missing points for a survey but customer care was very quick to respond and post the points that were missing, I have now upped the rating to a five star from the original 4 star, as I am a very happy camper.

Service
Thumbnail of user sonyah44
Michigan
1 review
2 helpful votes
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January 27th, 2020

I have been a member since 2015. I do enjoy doing the daily poll and earning points to receive free gift cards to spend at many different store online or in-store. One of the things I really don't like is that, my earned reward points are still pending after a month or so? Most of the time you don't qualify for the surveys that they offer, and you would think you are actually doing the survey just to find out 5 minutes later you don't qualify for the survey, which to me is a waste of my time.

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MyPoints: Your Daily Rewards Program

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