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MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user warrens25
Illinois
2 reviews
24 helpful votes
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January 27th, 2016

Have built points with MyPoints for years and now want to use my points. I log on and the web site recognizes me and says I have X points and then when I try to redeem my points they kick my to a loop that says they don't know who I am and I have to verify my ID when I verify they don't recognize me. OK these things happen. Starting months ago I use their service contact and email them. NO response repeatedly. Today completely fed up I decide to call their service people. Big surprise no phone number! These people hide their phone number like a cobra hides it's kill! So I have a problem and I need to communicate with a human. Simple fact with MyPoints that will be impossible. Avoid this company like the plague, find another shopping portal there are many good ones such as the ones attached to American Airlines and American express.
Tom Sedar
Very Very mad customer of my points.com

Thumbnail of user bobb875
Florida
1 review
13 helpful votes
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January 14th, 2016

Anyone else being scammed by not receiving credit for watching videos or buying gift certificates from My Points, or not being allowed to redeem points?

Now you get credit for only about 20 percent of the videos you watch each day. That's why they started the practice of not crediting your account after you watch one until the following day, so you don't know you're not getting credit for most of them.

Thumbnail of user pjp66
Louisiana
1 review
0 helpful votes
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October 5th, 2019

I'm an avid my points user! The only suggestion I have is to make the videos easier. I usually get halfway through a list and then it gives an error saying content can't be displayed and then I can't the points.

Thumbnail of user paulw712
Texas
1 review
0 helpful votes
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November 11th, 2019

I really like my Points It is a good way to use my spare time. Thank you for this time to make a good thing better. You have been very professional in all aspects of the way you have handled yourself.

Thumbnail of user joanna62
New York
1 review
0 helpful votes
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March 13th, 2020

I have been a member of my points for over 10 years. It's nice to have an extra 50 dollars a month mad money just for a little extra effort in my spare time. I do not let points accumulate. I get them, at the end of the month I cash them in.

Thumbnail of user alyssas177
New Mexico
1 review
0 helpful votes
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June 10th, 2020

This is definitely not a big money maker. If you spent a huge amount of time on here, you might make a decent amount, but it wouldn't really be worth it. However, if you want to fill out surveys during break time, or get money back from some of your online purchases, it's nice for that. It's only a few cents at a time, but money is money.

Thumbnail of user nancys890
California
1 review
1 helpful vote
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December 3rd, 2019

Many merchants will not except your e-gift cards and it has to be a physical gift card. If you offer that option it costs many more points or you don't offer physical cards at all. I stopped doing the Daily 5 because you never credited my points properly. The surveys are impossible to complete and get points so I stopped doing them as well. What used to be a great website is a C- website now. It would be great if you went back to doing things the way you used to. One more thing, you know longer give a point in the Daily 5 for completing the daily survey. Another reason I stopped the Daily 5.

Thumbnail of user dinahb9
Texas
1 review
1 helpful vote
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July 25th, 2020

In June, I received an email exclusive offer saying I would get 4 points per dollar on Walmart.com purchases. On June 16 I made a $361.84 purchase. It shows in my account activity, but I haven't received my promised 4 points per dollar. I did an exact same thing on July 6 after receiving another email exclusive off and those points are pending! Soooo, where are my June 16 points? Not going to be happy with My Points if I don't get them!

Thumbnail of user brandyw53
North Carolina
2 reviews
0 helpful votes
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December 19th, 2019

I have been a member for several years now. I love all of the rewards they offer and all the points you can earn. Earning is so easy. You just go through my points to the retailers and earm points per dollar spent. There are also many more ways to earn such as surveys, email click throughs, videos and coupons. Such a great website to earn rewards. Best by far from others I used in the past.

Thumbnail of user davidb4938
South Carolina
1 review
3 helpful votes
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September 18th, 2020

I do surveys every day to earn bonus points so I can earn rewards faster. That is a great feature. However, I get really hacked off when I spend a lot of time on a survey or even complete a survey and get no points (not even 5). The good news is that I am retired and can spend the time needed to get through my daily requirements. The bad news is that some days it days what seems like forever to get through enough bad surveys to earn my required points.

Thumbnail of user jennifferc3
Missouri
1 review
0 helpful votes
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December 22nd, 2019

I've been a member of MyPoints for several years now and love it! I am able to earn points buying online or in-store from stores I frequent weekly to stores I may shop only once a year. I purchase my gift cards through MyPoints as well. I earn my points and save them to redeem for extra gift cards at Christmas. Great stocking stuffers!

Thumbnail of user anao58
North Carolina
1 review
0 helpful votes
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May 15th, 2020

I love mypoints, I've been using it for a while. It is an easy way to get gift cards and save toward presents or just cash out to paypal. I have been using mypoints for well over a year and I highly recommended.

Thumbnail of user stacyh153
Kentucky
1 review
0 helpful votes
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January 13th, 2020

I have been using it for years and enjoy taking the surveys. I use my points to get gift cards for free pizzas a few times a year. Who can complain about that? I like to take the polls and sometimes (when I remember) I use the extension to get points for purchases. I used to play some of the games to get points too, but I don't have much time to sit and play anymore. Overall it is good for entertainment and to fill what free time I have, plus I get to give my two cents worth to companies.

Thumbnail of user terrih5
New York
2 reviews
13 helpful votes
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September 20th, 2013

Was a member for 5 years did alot of redemptions received many gift cards. My daughters family an sons family with both living with us for awhile everyone used my computer an both my daughterdsand myself had accounts. They cancelled all 3 accounts stating that we must send copies of our drivers licenses to them to reactivate our accounts. I was not about to do that... I had just redeemed 8000 points when they cancelled us and I never got the card.

Terri

Thumbnail of user diman1
Texas
1 review
0 helpful votes
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August 23rd, 2020

I enjoy mypoints, but lately I realized that the surveys with more then 150 points, started to be with some code. This code, I honestly, cannot use and for this reason the only surveys I can do, are the surveys with less then 150 points. My question is -WHY? We are already members of,, mypoints", why we should be asked to use codes in order to do more surveys, and why these codes are practically non-usable?

Thumbnail of user barbarac871
Illinois
2 reviews
0 helpful votes
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December 21st, 2019

Daily5 sounds so easy... well--don't be fooled. Yet it is nice to be rewarded with points for gift cards. I DO miss the selection of PHYSICAL cards previously offered. I could use them to treat friends and to give an acquaintance a pick-me-up. The email cards aren't really good for that.

Thumbnail of user karab121
Nevada
1 review
0 helpful votes
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July 29th, 2020

I love my points. I get points doing surveys, shopping, deals, etc and love it. The customer service team is always there if I have anissue and are on top of it to help me resolve or understand anything.

Thumbnail of user vanessal105
Georgia
1 review
0 helpful votes
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December 7th, 2019

I was loving doing surveys until i wasnt able to... i sent an email to customer service but didnt get a response the second time around. But do still enjoy shopping and earning point by doing the daily 5.

Thumbnail of user kimberlyh71
Georgia
13 reviews
20 helpful votes
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December 8th, 2016

This is one of my top sites I have received many payouts from this place. It is quick and fun to have points coming to you. You can get points by doing surveys and if you don't qualify you still get 5 points with max being 5 surveys even after that you can do more surveys you just don't get the 5 points for not qualifying. You also get points by watching videos, opening up email, shopping, etc.

Thumbnail of user charliep58
Arizona
1 review
0 helpful votes
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October 9th, 2019

Watching videos and clicking emails is easy. Surveys can be difficult to qualify for and may not award points (even when completed and following all directions). Customer service is mixed but if you take a number of print screens will probably award you credit. Offers rarely credit and customer service probably will not help even if you took multiples print screens of completing the process and followed all the rules.

Thumbnail of user vickiew117
Michigan
1 review
0 helpful votes
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December 2nd, 2020

Lots of surveys but can't always finish due to age or whatever. However, I do get enough to make points for great gift cards. Many stores to shop with also for extra points. I've been a loyal Mypointer for many many years.

Thumbnail of user janetj276
Texas
1 review
0 helpful votes
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November 11th, 2019

They've changed up the point system over the past few years which has been a hassle but, on the whole, the surveys and videos are fun and informative and the rewards are worth putting up with some of the occasional hassles. Also Customer Service is great to work with, even if you are a technodunce.

Thumbnail of user ceill
Wisconsin
1 review
0 helpful votes
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July 3rd, 2020

I thoroughly enjoy doing the surveys. I am always surprised at the various products and companies and how new and in the future the products will become. It is informative to know that companies are always researching new ideas and products. I always encourage my friends to enroll. Of course, the gift cards are also an incentive.

Thumbnail of user ronaldm407
Missouri
1 review
1 helpful vote
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April 16th, 2020

Some of the surveys are fun or interesting, but sometimes you invest 10 or 15 minutes and then the survey ends and you get no points. A lot of the surveys are the same over and over and you know you won't earn any points. I would guess that at least 50% of the surveys, i get no points. If they could at least give you a point for attempting a survey, that seems a more fair approach. When you first sign in you get 5 points for attempting a survey, but you only get about 4 of those. As i said, my points is good, but could be so much better.

Thumbnail of user andreaa400
New Jersey
3 reviews
4 helpful votes
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September 17th, 2020

Overall, it's fine... I do the surveys almost every day... some are repeatable and some are too long... hate political surveys... have to work hard to get the points and earn a lot of them to get the gift cards.

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MyPoints: Your Daily Rewards Program

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