• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user paulab270
Pennsylvania
2 reviews
2 helpful votes
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November 5th, 2019

Whether it's MyPoints or the vendors with whom they get surveys, it's not as good as it used to be. I usually get the 5 points for "failed" surveys, which amounts to 3X a day I think. But, 15 points a day takes a while. Once in awhile I do get the full points for a survey, but not like it used to be. One thing that is really annoying is when I spend 5-10 minutes on a survey, only to eventually be told I don't qualify for that survey, or they have the maximum number of need participants. Grrrrr. To supplement MyPoints, I've signed up with two other survey companies. It helps.

Thumbnail of user shannonc391
Georgia
1 review
0 helpful votes
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October 13th, 2019

As a single mom who works full time I love that I'm able to complete surveys and receive points for my online purchases that I then redeem for gift cards to take my girls out to eat or to do special activities

Thumbnail of user roslynm
Indiana
3 reviews
5 helpful votes
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March 21st, 2012

I like this reward site. They have a very good variety of point earning offers and opportunities. I usually redeem my reward $25 - $50 at a time. The gift cards that I receive come in handy when someone has a birthday or during the holiday's. I have been a member for about 5 years and have had no trouble with this site. The few times I have had to communicate with them, they have responded within a reasonable amout of time and I have been satified with their response. I usually receive my reward in 2 to 3 weeks. I enjoy shopping through this site.

Thumbnail of user randeec5
Texas
1 review
0 helpful votes
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November 13th, 2020

I love this.
I shop online a lot, so accumulation and use of mypoints is easy and fun.
My only gripe is you spend 10 minutes filling out the prereqs for the surveys to get to the survey, to fill it all out again with the same info, spend another 10 minutes doing what looks like a survey, only to be kicked out of the survey.

Thumbnail of user davidv657
Texas
2 reviews
1 helpful vote
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April 14th, 2020

I enjoy some of the questions. However, some of the surveys suck. By that, I mean that i complete 90% - 95% of the survey for 150 points. It then tells me that I do not qualify and give me 5 points. If they cannot determine that i do not qualify after I am in it for 10% of the survey, then I should get full credit. I believe that i am being cheated. They get all of the information from me - then, with a few questions left, tell me I do not qualify and cheat me out of the remaining 145 points. They need to be punished for their actions! MyPoints.com needs to provide a way for its members to complain about these unfair practices and punish those surveyers who try to cheat us.

Thumbnail of user karenm4346
New Jersey
1 review
1 helpful vote
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July 21st, 2022

I did surveys for My Points. I didn't have enough for my Paypal so I used the Visa card instead. For weeks and weeks I couldn't get the card to activate. They gave me the run around until I told them keep my $10.00. Be careful what card you take after you reach the amount needed to cash it in.

Products used:
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Service
Thumbnail of user mikel466
New Jersey
1 review
9 helpful votes
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September 6th, 2017

The website is very nice, and I was able to do most surveys. I complete the surveys honestly because I find it valuable that if a company is asking for information that I provide it truthfully. I did enjoy taking some of the surveys.

I am skeptical of these websites, so I did enough surveys to redeem for an Amazon e-gift card at the lowest points required. I received an e-mail from MyPoints congratulating me and saying that it was being processed; it did not say how long it would take.

I waited about 3 weeks. I went to login to MyMpoints but received a message saying that my account is deactivated. I received no notice that it was deactivated prior. I did not receive points.

Also to United Airlines for recommending this site, I am less likely to fly this airline, which also likes to be deceptive.

So congratulations to MyPoints and United for upsetting people.

Tip for consumers:
Unfortunately this site is not reliable for getting things it says you are owed. Do not use it.

Service
Value
Quality
Thumbnail of user williamt932
Florida
1 review
1 helpful vote
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September 18th, 2020

I would definitely oure this a five start review except for the fact that several times a week a survey that I complete blacks out or returns to the my survey page without points being granted. I repeat that I have definitely completed this survey. I am able to email them with my complaint, and they do grant the points as long as I have the survey # and amount of points. However, this gets to be a pain in the neck.

Thumbnail of user kathleent505
Wisconsin
1 review
0 helpful votes
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November 16th, 2020

I set goals for certain needs or wants on the list. MyPoints helps me with that extra cash through gift cards for Walmart, Target, Amazon, Home depot, Kohls, and TJMAXX. From Christmas gifts, toilet paper, vitamins, Hubby's work clothes and occasional splurge. I have used many gift cards for life's extras. In general I'm not a fan of surveys. But I do them and yes it takes a investment of time. For someone that not working right now, this brings in the extra moola.

Thumbnail of user jc1106
Delaware
1 review
0 helpful votes
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May 3rd, 2020

I have done other surveys and have felt that they as too many questions over and over and then say you do not qualify for any points. MyPoint ask good questions and reward you for making the effort answer as honestly as possible as

Thumbnail of user marjoryc
Texas
1 review
1 helpful vote
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May 2nd, 2020

I think of all the surveys I take I like yours the best. The big problem I have is that I seem to be too old to take them. It does bother me. Ypu have a lot of senior citizens left and I think they would benefit on having surveys that will best showcase us and respect us

Thumbnail of user dianeh134
Arizona
2 reviews
9 helpful votes
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April 17th, 2018

Because I have not received points for the last three donations I made, and received no response from MyPoints, I filed a complaint with the Federal Trade Commission. The email address is consumersentinel.gov

Thumbnail of user thunderp
Puerto Rico
1 review
2 helpful votes
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December 6th, 2019

The only thing I dont really like is that most of the times the surveys don't qualify you, and is really annoying that you can spend like 1hour+ without winning a survey. But other than that is kinda good

Thumbnail of user taniad58
Ohio
1 review
0 helpful votes
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May 25th, 2020

I go to my points at least 3 times per day to check for points. I am using the gift cards for groceries as I make to much to get food stamps. I am very thank ful for My points otherwise I wouldn't get to eat much.

Thumbnail of user sheilao7
New Hampshire
2 reviews
0 helpful votes
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May 7th, 2020

MyPoints is my favorite survey site. Good surveys and good payments. Some survey sites have you not qualifying for a zillion surveys for every survey you do qualify for. That is not the case with MyPoints.

Thumbnail of user ritp
Arizona
1 review
0 helpful votes
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February 9th, 2020

I have been with MyPoints quite a while. Sometimes I buy the gift cards and have a problem because they send them out with a 0 balance. But overall they are pretty good. Since I'm not very good with a computer, I think I mess up alot. I can't add photos or proof of purchase because I don[t have a camera. And can't figure the computer out. Can someone get back to me about the gift cards I buy? Thanks... educator*******@aol. Com

Thumbnail of user vonnieh1
Washington
1 review
0 helpful votes
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October 5th, 2019

Not only can you earn points to redeem for gift cards. But you can find amazing offers on other products as well. I've been a member of MyPoints for over 10 years and they never disappoint!

Thumbnail of user haleya7
Massachusetts
1 review
5 helpful votes
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March 8th, 2018

When i found mypoints.com i thought it would be fun and an easy way to earn money in my freetime. For me earning the points was pretty easy they add up quick i will say qualifying for surveys can be tricky. But once i decided to redeem my points i tried to do a 10$ ebay giftcard and i got an email that it was being processed i can expect the gift card in 10 days or less. OH Wait let me actually clarify that these arent even real gift cards they are e-giftcards like no big deal but kind of disappointing. So after i got that email a few days later i tried to log into my account and it says my account had been disabled?! For no reason what so ever. So its a scam and a waste of time and effort BTW I NEVER GOT MY E-GIFTCARD.

Thumbnail of user alissah29
Pennsylvania
1 review
0 helpful votes
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June 30th, 2020

I saved enough points to but my dad 2 brand new ceiling fans for fathers day! I love the rewards that are available and They're all a reasonable number of points. Can't recommend it enough!

Thumbnail of user beverlyj153
Michigan
1 review
0 helpful votes
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August 31st, 2020

I use mypoints frequently to earn points for ecards I have cashed out several time Mypoints is a great way to earn extra dollars just like a part time job I frequently recommend the site to my family & friends.

Thumbnail of user joanng65
New York
1 review
0 helpful votes
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December 9th, 2019

I've been a member since 2014 and I'm always on this site to save more money while shopping and sharing my reviews. So easy to use and accrue points towards various gift cards.

Thumbnail of user susana498
California
2 reviews
0 helpful votes
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November 1st, 2019

Easy to do daily. Fun to collect points for gift cards without any strings attached. I like the daily vote and the surverys are interesting. I just wish mypoints would bring back the video's on food. They are the ones I like alot.

Thumbnail of user michaeli143
Tennessee
1 review
1 helpful vote
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December 27th, 2019

I really enjoy doing the surveys and getting points to use for purchases. There are several different opportunities to gain points and several different ways to use the points. I highly RECOMMEND this to anyone who enjoys expressing their freedom of speech and being rewarded for it.

Thumbnail of user patriciaf846
Ohio
1 review
0 helpful votes
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May 4th, 2020

I love MYPOINTS. I use it whenever I shop and place an online order to earn points, I earn points by purchasing gift cards. I earn points by completing surveys, by reading emails and other opportunities given. I can redeem these points for gift cards to make purchases for myself, as gifts for others. It is so cool. I have been a MYPOINTS member for several years.

Thumbnail of user garyk79
Ohio
1 review
7 helpful votes
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October 20th, 2017

Halfway thru two surveys the survey locked up and wouldn't recover just locked up and i couldn't even finish the surveys. So i quit taking the surveys here. Don't know if someone else had this problem but i wasted over half an hour doing these two surveys and was very disappointed.

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MyPoints: Your Daily Rewards Program

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