• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user cindyh1134
Texas
1 review
3 helpful votes
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September 13th, 2022

I was kicked out of taking surveys and the site is basically calling me a liar. Last time I checked I am still a female and every time I select that answer I am banned from surveys for an incorrect answer? Cashing out my points after over 10 years and will try to find another site that is actually coherent and can fix issues. Have contacted customer service numerous times and I use that term sarcastically.

Tip for consumers:
Beware of poor customer service and being called a liar.

Products used:
Irrelevant

Service
Value
Quality
Thumbnail of user marias1154
Connecticut
1 review
0 helpful votes
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September 18th, 2020

I mostly redeem points for a Walmart gift card every month and now my kitchen is complete, thanks to MP. Answering surveys is so much fun, you get rewarded and help companies improve their products which benefits consumers like myself.

Thumbnail of user am798
GB
1 review
0 helpful votes
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November 16th, 2020

More points should be offered without providing mobile or personal details. If you could have more or higher point reward system especially this year when everyone need something a little extra support during the pandemic. At least until we can get through this together during these hard times.

Thumbnail of user alicial163
Georgia
1 review
0 helpful votes
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November 7th, 2019

I've been using MyPoints since 2009. It is truly one of the best survey sites around. The site is easy to use. They have multiple different ways to get points. Such as watching videos, answering polls, or just simply shopping at your favorite stores. "Cashing" in your points is also easy and very fast, usually within just a few minutes your selected gift card arrives. I would most definitely recommend MyPoints to anyone who loves having their opinions heard and getting gift cards in return.

Thumbnail of user jasonl392
Arizona
1 review
0 helpful votes
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October 26th, 2019

When low on funds because of medical reasons or job hours cut, this program really helps out in a pinch. I've been able to redeem points for gift cards/codes to purchase items our household needs or to give as gifts.

Thumbnail of user terrenced42
Arizona
1 review
1 helpful vote
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November 27th, 2020

As a break to usual internet reading this program offers some interesting rewards for survey participation. At times due to various connectivity issues from assorted websites it can be very frustrating completing and receiving credits. Still all in all it's a solid and rewarding experience.

Thumbnail of user loraleim
Mississippi
1 review
0 helpful votes
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February 17th, 2020

I visit MyPoints every day. I set a goal to pay for our fall trip using "free" money so I've been busy doing surveys, clipping coupons, shopping through their site, and watching videos to earn points. Just since January, I've earned enough points for a $100 gift card. This is extremely helpful with my family budget.

Thumbnail of user lindap1247
Vermont
1 review
13 helpful votes
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September 16th, 2020

You took away watching videos/movies, physical gift cards, and other things so it's so hard to get points now, and your surveys are a joke, i've done them and some take 25 minutes or longer, and when i get to the end with honest answers, it says something like sorry you do not qualify for this survey, its just a big waste of my time

Thumbnail of user louiseb440
Vermont
1 review
0 helpful votes
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January 25th, 2020

This site is better than many other survey sites, sometimes there are still surveys that end up being time wasters and no rewards but not as bad as many others. I like that you can redeem for rewards at a very low point level.

Thumbnail of user chadb182
Ohio
1 review
2 helpful votes
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March 21st, 2020

Just finished my first year and looking forward to many more. Plus you can redeem an amazon gift card for as low as $3.00 which is very easy to get to. It may not sound like much but over the course of a year it really adds up in time for Christmas shopping.

Thumbnail of user brandonm336
Missouri
1 review
1 helpful vote
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March 18th, 2020

MyPoints has always been good but over the last few years it has really been lacking videos and other fun ways to earn. Also, along with Swagbucks, you can't log in on the apps as it says invalid credentials and along with others has made sure our log in names & passes are indeed correct and CS doesn't help at all. It has become increasingly frustrating with this for a long time now but the regular web page is ok despite no vids. I would really appreciate if the previously mention concerns are fixed however.

Thumbnail of user daisyh35
Indiana
1 review
0 helpful votes
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January 13th, 2020

I love mypoints! Between shopping, emails, surveys and signing up for offers I get tons of gift cards a year and I'm very happy! It's the only website that actually does decent points to gift card ratio.

Thumbnail of user tracia6
Indiana
3 reviews
30 helpful votes
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August 28th, 2016

This was once one of the best "points for clicks" sites out there, despite its total absence of customer service. Contact with MyPoints only consists of standard replies which are clearly computer generated, as they're never quite on topic. But, hey, it's free and you could rack up a lot of points, so a few glitches or whatever were acceptable.

The site has changed quite a bit, though, over the years. Points are scarcer and mistakes are frequent. About the third time you've done twenty minutes of a survey and don't even get the participation points, you'll be over it. Not to mention promised points that don't get added and a survey site that will glitch so badly as to get kicked off the browser.

I'm not dropping this site, as I'm willing to settle for less than half the rewards I used to get, and I'm patient. I'd not recommend you bother with this one if you're just starting, however. Many other sites are much better.

Thumbnail of user heathere72
Louisiana
3 reviews
18 helpful votes
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July 6th, 2019

Long time MyPoints member, and I am saddened to see how this site has fallen over the years. They have always been able to devalue what you earn after the fact by simply raising the number of points required for a particular redemption. This is a business model that works great for them, but not so great for their loyal members. I wish I had cashed out years ago, because I can no longer afford the gift card I wanted. Shame on me for not being more vigilant and cashing out sooner. I won't waste my time on this program to have my points devalued again.

Thumbnail of user bens369
Pennsylvania
4 reviews
1 helpful vote
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October 30th, 2019

They give a lot of opportunity for rewards but if you click a single wrong button they can freeze your account and then tell you that one more mistake and you'll be removed from their site forever. It seems a bit harsh when sometimes computers act up.

Thumbnail of user nuru1
South Carolina
1 review
0 helpful votes
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December 1st, 2020

I would like to join others who wrote various reviews of the MyPoints website. It is really good to earn points and then use them for gift cards, at the same time it has many problems mentioned here by other customers. Therefore, it is only a 3-star...

Tip for consumers:
The site has both pros and cons

Products used:
Gift cards

Service
Value
Shipping
Quality
Thumbnail of user alicec270
Washington
2 reviews
0 helpful votes
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January 21st, 2020

I take surveys nearly every day, and earn about $200 in Safeway giftcards. I'm disabled, so my income is very low. I garden a log of my own fruit and veggies, but still have to buy other things I can't produce myself, particularly protein foods. MyPoints "earnings" definitely makes a difference in my food budget.

Thumbnail of user jessicak374
Delaware
1 review
0 helpful votes
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February 12th, 2020

I've been happy with mypoints. It's easy to earn points (by watching videos, making purchases, printing coupons, filling out surveys, fulfilling "goals" etc.) that you can redeem for gift cards or paypal redemption. It usually takes 30 days from the date of activity for your points to be "redeemable," so it's not something that happens overnight but you can accumulate a good bit of points quickly. On the few occasions that I've had an issue (mostly missing points) it is usually taken care of quickly and in my favor. Sometimes it's frustrating when you spend 10+ minutes on a survey and then it says that you didn't qualify to earn points, but for what it is, it's a pretty good program.

Thumbnail of user leroyh68
Texas
1 review
0 helpful votes
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September 24th, 2020

MyPoints is definitely one of the better rewards programs to sign up for. You can earn rewards by taking surveys, watching videos, and much more. You can redeem your earned points through PayPal, on airline miles, or at your favorite stores.

Thumbnail of user nancyb883
Kentucky
1 review
0 helpful votes
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November 13th, 2019

I enjoy doing MyPoints surveys, and I think it is very important that everyone be honest with their opinions because it helps many things that affect every one's life. I appreciate that I'm appreciated!:)
I don't understand how the balance of points I have can go down, when I don't redeem points for anything, though. I also don't appreciate doing a survey for 20-25 minutes only to be told after completing the last page that I "don't qualify", or "the number of survey respondents has been reached".
Other than those last two problems, it's great! :)

Thumbnail of user melp19
California
1 review
7 helpful votes
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November 14th, 2016

But when we're selling our info to their partners, I would like a cut as big as before they sold out to Swagbucks! I've tried SB, and there is a reason I abandoned them in favor of using only Mypoints. Before the sell-out, the Search and Earn garnered me at least 200 points a month... now I'm lucky to get 9 a week. The rewards for redemption went up, and the points available to earn plummeted. Emails used to be a few a day with some of them 10 points (the Best Buy weekly ad!), now one or two a day for 5. Surveys are capped... yes, there are more, but you can only do a set small number a day before you don't earn points and the surveys disappear. Overall, this is just another SB failure, they took a great company I loved shopping and searching through for the past 11 years, and made it a time-consuming, low-rewards mess.

Thumbnail of user momom4
Mississippi
1 review
0 helpful votes
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April 5th, 2020

I earn points here daily when I can. It's very user friendly. I mostly do the surveys and every once in awhile I will do offers. I haven't had issues redeeming I usually get most things instantly once I redeem for the giftcard chosen. Their staff is also really nice. I haven't had anyone rude yet. I would definitely give them a try if you're into this kind of site. You won't be disappointed!

Thumbnail of user christinej368
Rhode Island
1 review
0 helpful votes
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November 15th, 2020

I found My points survey site when looking for ways to earn extra income.It is very easy to find surveys for the amount of time i have and it tells me upfront how much each one is worth. They also have trial products sometimes or even going to a store and you get paid for doing simple tasks playing games or voicing your opinion.Its the best site i have ever found especially helpful during these covid times. I would recommend Mypoints to anyone looking to make easy extra cash or gifts cards for bills holidays or special occasions. You can also get cash back on certain items. I have cashed out for almost $90 in amazon or paypal to my bank in as little as 2 months.If You want to make more just do more surveys do what works for you.

Thumbnail of user brigitteb35
Colorado
1 review
2 helpful votes
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January 24th, 2020

I really enjoy the games, surveys, activities and rewards that MyPoints offers. They offer members an opportunity to engage in some exciting games of your choice while earning points that can be redeemed into cash games with worldwinner or many other retailers offering gift cards according to how many points accumulated. You also have the opportunity to earn points through other activities. My only complaint is when after you've started a survey, you may have spent several minutes on the site only to find out that you don't qualify.

Thumbnail of user bobbieb75
Georgia
1 review
0 helpful votes
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March 23rd, 2020

... so good. I've had few complications, and they are usually handled quickly. I like the rewards and it's fairly easy and straightforward to earn them through shopping, surveys or looking at ads online. I use the gift cards for gifts and the holidays, which is quite a money saver.

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