• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user harperb26
Minnesota
3 reviews
5 helpful votes
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July 11th, 2018

I've only used Mypoints for a few months only, but I think Mypoints is an good rebate site, not much to complain. Its pending time to receive the points is shorter than other sites, and the website is easy to use. The only one thing that made me give them less than 5 stars is, the first time I used my points to redeem, I hadn't received the gift card nearly 1 month after the redemption. So contacted them to ask about that problem. It was kind of pissed me off at first, because instead of receiving a solution, I received an auto-reply email told me to check the spam mail and the activity tab, which I'd done many times before. Then I replied to their email again explaining I did all of their recommendations and none worked. They took a week to reply and gave me back the points and some more points for the trouble. I've been able to receive other gift cards from them well after that one.

Thumbnail of user pamelab37
Tennessee
1 review
12 helpful votes
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November 15th, 2015

How can you get this company to answer their phones or return your calls? They stated my dob is incorrect I scan and forward my driver licenses over a month ago, my account still locked and I can't get no response via email nor phone calls.

Thumbnail of user michaelm5741
New York
1 review
0 helpful votes
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November 18th, 2020

It is an easy way to check out the internet for the latest deals while cashing in earned points for rewarding gift cards. Daily watch sections are informative and worth the viewing to further the opportunity to gain additional
Paybacks.

Thumbnail of user jonl193
Utah
4 reviews
5 helpful votes
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October 13th, 2019

MyPoints is a great program and a way to make a bit of extra money. I can make $100 per month with very little of my spare time used. However, there are still glitches in the program which is annoying.

Thumbnail of user sandrag816
Texas
1 review
0 helpful votes
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February 16th, 2020

I love using MyPoints. If you can't go out and work you can still contribute to make ends meet financially in your home by working on here Yes you can make more if you shop a lot. I take advantage of things I need anyway so that helps to.

Thumbnail of user tw606
Texas
1 review
2 helpful votes
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May 3rd, 2020

I would like to see a daily 5 list that didn't require adding your credit card to shopping list or buying something. The video play list and watch activities bog my computer down so much with cookies it is not worth it. I do like the attempt a survey option as I have a hard time finding surveys I qualify for. I don't like to spend 15 minutes doing a 20 minute survey only to be told I didn't qualify. I also don't do a lot of on line shopping so am unable to earn many points these days. The monthly goals use to be doable but now that the daily 5 is so hard to complete it takes more time to do than it is worth. There are not nearly as many click through emails to make 5 points here and 5 points there as there use to be. I have found other venues recently that pay better and are not as picky on qualifying for surveys. I have been spending more time on some of these recently.

Thumbnail of user michaelr1563
California
1 review
4 helpful votes
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December 11th, 2019

They never get back to the consumer on questions concerning e-mails or points pending. I sent them 3 different emails concerning why my pending points was not posted to my account after 3 weeks of pending and still no reply.

Thumbnail of user marys492
Florida
1 review
11 helpful votes
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May 5th, 2017

My Points stinks, You can never get into the games. They are horrible. I cannot say enough bad things about them. In fact they should be shut down by the Better Business bureau. Stay away from these CON ARTISTS,

Thumbnail of user lindac1881
Georgia
1 review
0 helpful votes
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March 11th, 2020

I've been a My Points user for years now and have redeemed many points. The transactions go smoothly and require little effort on my part. The companies who use My Points are diverse and ones that I like. If everything in life worked like My Points, everyone would be smiling from ear to ear!

Thumbnail of user joant16
Colorado
1 review
19 helpful votes
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April 10th, 2016

Seniors, did you ever try to get Survey Points and find you don't meet the criteria or just plain get bumped off the site due to a technical error. Could it be they are discriminating to older adults, or this a valid action. Makes you wonder!

Thumbnail of user jenniferq1
Oklahoma
5 reviews
9 helpful votes
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March 11th, 2011

I have been using this site for about 3 years and love it. If I ever need to make a purchase online, I search mypoints.com to see if that company is listed through on their site. If so, I make my purchase through mypoinys.com, earning points to redeem for giftcards. I only wish there was more of a selection of companies to receive gift cards through due to the fact that some of them are not in my area. However, Walmart, Target, Subway, Starbucks, etc are available, so it is still very beneficial.

Thumbnail of user debb317
Ohio
1 review
0 helpful votes
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November 15th, 2020

Love My Points! I am very opinionated so it's perfect for me (lol)! I love the surveys and occasionally being invited to join Focus Groups. Giving my opinion to help influence change in products and brands is extremely rewarding. Thank you My Points!

Thumbnail of user susanw830
Texas
1 review
0 helpful votes
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December 29th, 2019

I have been participating with MyPoints for years and really enjoy the videos and being able to get gift cards. I am a little upset that the amount of points have gone down on the videos but I will always visit this site. I do everyday.

Thumbnail of user francesl97
New York
1 review
0 helpful votes
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March 14th, 2020

This site is great and easy to use. Get point and turn them into gift cards or CASH in your paypal. I use it daily, sometimes a lot sometimes in my spare time. Great for those extras or special occasions never to early to think Christmas

Thumbnail of user kenk84
New York
1 review
7 helpful votes
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March 9th, 2018

I have found that I am being kicked out of surveys more and more, well past the 1/2 way point. When I complained about this I was told, "MyPoints surveys are hosted by survey partners and as such MyPoints has little control over the experience."
The upshot is that if you are working on a survey and you get kicked off you will get NO support from my points. To bad, I used to like doing these surveys.

Thumbnail of user maryd936
Washington
3 reviews
1 helpful vote
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April 8th, 2020

I have been a member since around 2008. I have enjoyed using My Points, you get free money for doing surveys and shopping. It has gone down hill a bit since I first joined, but I still enjoy using it. Sometimes your videos will run all the way through and one will not play so you will not get points after running it for 45 minutes or so, that is frustrating. It is harder to get through surveys now for some reason. But I still enjoy using it.

Thumbnail of user pama19
Michigan
3 reviews
7 helpful votes
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December 3rd, 2019

Granted, I don't always get points for shopping because of their criteria, and I don't always qualify for surveys, but there are so many other ways to earn points. Watching videos, ncrave, doing the daily poll, etc. I've been able to cash out once a month, and they pay out super fast.

Thumbnail of user luannep
Illinois
5 reviews
22 helpful votes
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June 22nd, 2022

It worked fine for a while, but now, OMG. A lot of the times the site does not function so you can earn points. Always have a lot of trouble communicating with Customer Service. This time around whomever replied was not even referring to my issue. After I sent a detailed explanation, AGAIN, they asked for a photo ID and sent me a link for an actual picture of myself. I blocked out my license # so who knows if they will accept my ID. I certainly do not feel comfortable send my picture ID in the first place. Wonder if this has grounds for a class action suit? Anyway, they really have issues with their site as it DOES NOT work well and points are NOT always awarded. And, when you try to get issue resolved one might as well be talking to a brick wall.

Thumbnail of user josepht439
Illinois
1 review
0 helpful votes
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April 12th, 2020

Any site similar in nature to MyPoints (and including MyPoints) has to come with an understanding: things will consistently change and you need to have patience as a user. With that being said, I use various sites like MyPoints but MyPoints is my favorite. I really like taking the surveys but it does take time - like all other survey sites - to pay off. But, when it does, it does and with heavy reliability. I also love getting to use grocery coupons. They definitely help me very much in my grocery shopping. Have patience and use the site consistently and you will be pleasantly surprised.

Thumbnail of user jonih13
Tennessee
1 review
12 helpful votes
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June 26th, 2017

Videos mysteriously stop working every week or 2 when you start accumulating points. Customer service is a joke-all they keep saying is they don't own the videos. No help! I think they are cutting off users when they start getting too many points so they don't have to give out rewards!

Thumbnail of user mikel1027
California
1 review
0 helpful votes
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February 10th, 2020

I`ve been using MyPoints for several years now and have had a generally good experience there. The only problems I encounter is with 5-10 % of the surveys that I complete or do not qualify for I don`t get redirected back to their homepage and receive no credit for them. All the gift cards I redeem have been valid.

Thumbnail of user michelem626
Connecticut
1 review
0 helpful votes
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May 2nd, 2020

MyPoints is the most reliable website I've found in earning free gift cards! Been with them for years, and I recommend them to everyone! The variety of point-earning activities are fun and easy to do. The points accumulate quickly and the e-gift cards are delivered instantly. 5 stars all the way!

Thumbnail of user christinek252
Florida
1 review
0 helpful votes
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January 6th, 2020

I've been a member for about ten years. It's pretty easy to get points. My only complaint is with the encrave and the surveys, I always have a problem with them. Otherwise it's fun getting a gift cards every so often.

Thumbnail of user marye747
New Jersey
1 review
0 helpful votes
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May 19th, 2020

Working on MyPoints in the morning comes right after getting my coffee. Now that I'm retired it has become a great hobby that lets me earn points to get gift cards for something special. First it was Amazon cards to get my first Kindle and start loading books onto it. Now I'm saving Best Buy cards to get a sound bar for my tv, unless I change my mind and get a new tv instead. We'll see.

Thumbnail of user bettys373
Texas
1 review
0 helpful votes
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July 9th, 2020

Not only do I LIKE MyPoints, and also have come to depend on it to use as mad money get my 'fun stuff'-- mostly buying amazon.com gift cards. The whole family uses the gift card balance, but it just gives me a little bit of wiggle room each month.
My best savings yet have been combining a Bath&BodyWorks gift card with their annual sale coupons and offers and got lots of $$$$'s knocked off my original total.

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MyPoints: Your Daily Rewards Program

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