• MyPoints

MyPoints

Is this your business?
Write a Review

Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
See all photos
How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user stevel1213
California
1 review
0 helpful votes
  • Send Message
February 9th, 2020

I've been using the site for a couple of years. There are other sites that pay better, but Mypoints has always been a consistent experience. I never had any problems with them.

Thumbnail of user cynthiaa360
Tennessee
1 review
0 helpful votes
  • Send Message
March 1st, 2020

I've been a MyPoints member for MANY years and I've never ONCE been disappointed! I'd recommend it for anyone. I've earned more than $1,000 in Gift Cards over the years and save them for special occasions. I couldn't be happier!

Thumbnail of user sandrak369
Pennsylvania
1 review
1 helpful vote
  • Send Message
May 9th, 2020

I really enjoy doing daily actvities to earn gift card to my favorite restaraunts. The only reason I gave 3 stars is because of the surveys. You will go clear through alot of them spend the time displayed usually like 10 minutes or so then it shuts down and says not every survey can be a winner and you don't get credit. Sooooo... they got our respondes but didn't have to pay up. It did it twice last night 25 minutes down the drain.

Thumbnail of user shawnal204
North Carolina
1 review
0 helpful votes
  • Send Message
December 9th, 2019

I have been a member of this site for over 10 years and it's my favorite. I use it multiple times a day whether shopping online, printing coupons or completing surveys.

Thumbnail of user gailh384
North Carolina
1 review
0 helpful votes
  • Send Message
August 20th, 2020

Great way to earn points for gift cards. Although it's not easy to qualify for surveys, especially because I'm old and have no kids living at home, I still enjoy trying.

Thumbnail of user sheliac30
Virginia
2 reviews
1 helpful vote
  • Send Message
July 18th, 2020

MyPoints has a variety of ways to make extra cash with fast and easy redemption. Plus the surveys they offer really matters. Join the site and let your opinion be heard

Thumbnail of user ab621
Florida
1 review
0 helpful votes
  • Send Message
March 8th, 2020

Good use of your time. Easy, lots of choices, and opportunities. Particularly like to redeem using Pay Pal. Always learn from the videos, and surveys, can be interesting. Thanks My Points.

Thumbnail of user virginiak161
New York
3 reviews
1 helpful vote
  • Send Message
August 31st, 2020

MyPoints.com offers legit opportunities to win points for shopping, completing surveys, and other activities, which you can then redeem for gift cards.

Thumbnail of user debbieh1198
New York
1 review
0 helpful votes
  • Send Message
February 15th, 2023

For many years I have been with my points and truly enjoyed the benefits.until NOW! I noticed points were MISSING from account. When I wrote and asked for help, they were very useless! They sent me an email insisting to access my camera? I told them I do NOT own a cell phone or a camera. I had someone take a pic of my license and and save it as a JPG for me. I attached it to the email back to them and they would not accept it. So for all the years that I was a loyal user of MyPoints, thanks for NOTHING. VERY UPSET with MyPoints and how they deal with resolving issues. My problem was NOT resolved, WHATSOEVER!

Tip for consumers:
If you ANY issues and need help, don't expect much, IF ANY!

Products used:
This is not a review of a purchase. This is a review of MyPoints.

Service
Thumbnail of user kst2
Georgia
1 review
10 helpful votes
  • Send Message
October 5th, 2015

Like so many others, I have been a long time member and enjoyed the benefits, but they've changed it a lot making it more difficult now to earn points. I've noticed several big merchants no longer partnership with them. What's really gotten bad is their customer service; it literally sucks. Trying to verify missing points via their procedure is a real nightmare, and don't even try to contact customer service because they'll just direct you back to the confusing process in submitting a claim. I lost out on several Kohl's purchases even though Kohl's confirmed my purchases. Irene L. Was the rep I spoke with at MyPoints and she was the most unprofessional person I've ever dealt with. She was great at excuses and passing the buck, but when I asked to speak with a manager or another management person over her, she said 'I am the manager.' No offer to speak with anyone over her, or an email to contact them. Rather frustrating. I'd recommend any one considering a points reward program to look at www.upromise.com; they even allow points to build up towards college for any of your children or grandchildren. I'm not using MyPoints any more; like so many other great services they reel you in at first and then take away in the end.

Thumbnail of user desireeb49
Alabama
1 review
0 helpful votes
  • Send Message
February 13th, 2020

I've been a member for 10 years and can't tell you how many gift cards I have received. Get rewarded for watching videos and taking surveys. Points add up quick.

Thumbnail of user elainem338
California
1 review
0 helpful votes
  • Send Message
April 12th, 2020

I've been a member for close to 10 years. I really enjoy earning perks for just buying gift cards, donating and answering daily survey questions. I highly recommend joining MyPoints.com

Thumbnail of user karenn230
Georgia
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

THey are just ok. THey have given less points for the same amount of work and it's frustrating. I keep at it, as your rewards can be for some restaurants and gives us a night out.

Thumbnail of user jimb1506
Florida
1 review
0 helpful votes
  • Send Message
September 7th, 2020

I have been a MyPoints member fort thirteen or fourteen years and Love It... I have redeemed at least fifteen $100 gift cards. Hey, who doesn't like Free Money...

Thumbnail of user amyr538
Ohio
1 review
0 helpful votes
  • Send Message
April 12th, 2020

MyPoints surveys is a legit site. You can earn points to redeem for gift cards. It doesn't take forever to build up points and rewards come quickly after redeeming.

Thumbnail of user angelam731
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 16th, 2020

I have earned free gift cards. I wish there was somethings done different but it is pretty sound. The surveys could be better and the watches don't always work.

Thumbnail of user donnac892
Tennessee
2 reviews
0 helpful votes
  • Send Message
June 12th, 2020

Variety of opportunities to earn points to turn into gift cards - has made a difference in my life. I would highly recommend this brand and have to several people.

Thumbnail of user marjorieo27
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 31st, 2020

I collect the points for gift cards at Christmas time. It is helped out a lot. Only wish the point values would go up on the videos and surveys would accept my views more often.

Thumbnail of user toddm276
Tennessee
2 reviews
2 helpful votes
  • Send Message
December 7th, 2019

Works great at times. Other times it is hard to earn and redeem points. When you contact customer service they give a generic answer that has nothing to do with the question you asked them.

Thumbnail of user enag5
Texas
1 review
0 helpful votes
  • Send Message
January 7th, 2020

It is so convenient to shop through the MyPoints website. I find great coupons and deals daily. Meanwhile, I gather up many points for great gift card rewards!

Thumbnail of user kathr5
New York
1 review
2 helpful votes
  • Send Message
February 19th, 2020

Many times there is a late disqualification after investing considerable time answering specific questions above and beyond demographic information. It bothers me that my time is not valued.

Thumbnail of user nandan4
Georgia
1 review
0 helpful votes
  • Send Message
June 21st, 2020

MyPoints give me great value for my time that I spend accumulating points. It's worth it!
The surveys are just about right, the ones I take, and informative!

Thumbnail of user mr620
New York
1 review
0 helpful votes
  • Send Message
July 28th, 2020

I have been with Mypoints for over a decade now and totally love using it. Help me out with discount earning points for shopping and redeeming gift card to some of my favorite stores!

Thumbnail of user claras99
Florida
1 review
5 helpful votes
  • Send Message
September 22nd, 2020

Some emails offer points. Seems like when I started with you every one of them did. Now maybe 5 emails a day and only about 2 a week have points. Surveys are getting harder.

Thumbnail of user gretaw15
Michigan
1 review
0 helpful votes
  • Send Message
September 21st, 2020

This is one online business you can trust. I've been a member for years. I have received many gift cards, just clicking and buying items from well known and not so well known merchants.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

MyPoints: Your Daily Rewards Program

How do I know I can trust these reviews about MyPoints?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MyPoints?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business