• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user kayc219
Texas
1 review
0 helpful votes
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October 27th, 2019

IN MY SPARE TIME I'M ALWAYS ON MY POINTS. ITS A GOOD HONEST WAY TO EARN GIFT CARDS FOR BIRTHDAYS, CHRISTMAS, AND JUST GOING OUT FOR DINNER. I HAVE BEEN A MEMBER FOR MANY YEARS AND HAVE MADE MANY TRANSCATIONS WITH VERY FEW PROBLEMS. HOWEVER, I DO HAVE SOME PROBLEMS WATCHING THE VIDEOS WHICH I USED TO ENJOY WATCHING AND THEY HAVE CUT THE POINT VALUE DOWN SO MUCH THAT ITS REALLY NOT WORTH IT SOMETIME.

Thumbnail of user ralphb165
Maryland
1 review
0 helpful votes
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January 18th, 2020

Member since 2010 and probably have redeemed more then $8,000. I do surveys and connect my purchasing to earn more. Just wish the rate of earnings was more.

Thumbnail of user anat179
California
1 review
11 helpful votes
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April 13th, 2017

LIKE other reviews, they stole my gift card of 50 Inever received, when I open a ticket to ask where is the gift card, they send an automatic robot answer asking for a copy of my id and my social number, the second robot answer they asking your cooperation to send them your personal info and your id, if not your account will be deactivated. Suddenly they deactivated my account. No chance to contact any human help or anytelephone number. The just keep your money and your personal information.

Stay away, recommendation: close your account as soon as you have access to your account, so they can not have any personal information in their sistems

Thumbnail of user raquelb37
Maine
1 review
0 helpful votes
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October 27th, 2019

I have been a member of MyPoints for over 10 years and am definitely a fan. It's easy to accumulate points and redemptions have saved me a few times when I'm in a small financial bind.

Thumbnail of user marcial73
New York
1 review
0 helpful votes
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December 3rd, 2019

Im so happy i found these guys these things make me feel like its become a major progress for me ive gifted when i could never before it helps me be a mom to my kids

Thumbnail of user pamelat185
Massachusetts
1 review
0 helpful votes
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March 27th, 2020

There are so many ways to earn points and it is easy. I redeem points for Starbucks gift cards to feed my addiction. I have gotten many great deals and discounts as well. Always something new.

Thumbnail of user maryg1186
Ohio
1 review
0 helpful votes
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July 6th, 2020

With a little bit of effort on a daily basis you can build up the points to cash in for gift cards. Points issued for surveys, shopping, coupon printing, video views and click emails for points.

Thumbnail of user davel456
New York
1 review
1 helpful vote
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July 17th, 2020

I've been on My Points for years and years and years, and am up to more than 200,000 points. Right now, I have turned my current point level into more than $1,000 in Amazon credit, which means I can buy nearly anything I want on that service, and I absolutely do!

The other thing I like about MyPoints is getting the opportunity to take surveys in a wide field of subjects. I like the ones on politics and policy the most... the surveys on consumer goods that I don't use or need are often pretty hopeless for me, especially "Will you change your wireless carrier in the next 12 months?" Why? It works perfectly well right now. Or "Have you seen TV commercials that are better than TV shows?" Neither the commercials (involving flatulence) or the TV shows ("Real Housewives of Atlanta," "Love After Lock-Up," and "Dancing With the Stars") are any good.

Nor does my family have zillions of dollars to invest with a robo-advisor online. A., we're not wealthy and B., a robo-advisor sounds like a good way to bilk me out of my money. Robo-advisors can get hacked, do whatever stupid idea they're programmed to do, and lack intuition. My investment strategy is simple: conservative and more conservative. My great-uncle was a good con man, and he said, "Con men score the hit through the desperation and emotions of the mark." That was in 1920. Today, the phrase is "Get them under the ether."

So that's my take on some of the surveys. I get annoyed at getting booted out of them with regularity and not getting told why. Hey, I put on my jeans like everyone else, one leg at a time.

Thumbnail of user joanm547
Illinois
1 review
0 helpful votes
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November 20th, 2020

I can actually make money doing things that I normally do on the internet. It is so easy to use and I don't have to jump though hopes to get my reward

Thumbnail of user colleeng86
Wisconsin
1 review
0 helpful votes
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November 1st, 2019

Love getting gift cards from earning points, A wide variety of of options to choose from! There are surveys and shopping malls. You can earn points by printing coupons and redeeming them.

Thumbnail of user angeliques14
Arizona
1 review
0 helpful votes
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November 1st, 2019

MyPoints is a great way to earn extra money. The site is reliable and easy to use. They are responsive and reward you for shopping, taking surveys and trying out new services.

Thumbnail of user valerieb233
New York
2 reviews
8 helpful votes
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January 21st, 2020

A friend of mine sponsored me for this program few years ago, and I never stopped using it ever since. I like it very much, and contribute to it every single day!

Products used:
I use this program all the time, and LOVE it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user leep180
New Hampshire
1 review
0 helpful votes
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April 3rd, 2020

They are pretty great for the most part. I do have to "chase them around" sometimes for credit on my purchases, but they always get back back to me and come through.

Thumbnail of user marias217
New Jersey
3 reviews
20 helpful votes
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February 16th, 2018

I have been using MyPoints for years and the site was good, but not anymore. I used to do surveys years ago, but over the last couple years, I was always disqualified halfway thru the surveys, and then stopped getting survey emails altogether. I do click on the emails to earn points and do purchase things through this site, however I am now thinking of switching to ebates. The problem... is that once in a while there are missing points for purchases made thru MyPoints, and no reply from representatives when I sent a request to credit these points to my account. And it happens more often now. The only way to contact a MyPoints rep is to 'send a request' thru the website. Auto email reply will assign a ticket number to your request and you have to wait 2-3 days for a reply from MyPoints representative. I made a purchase just before holidays last year when MyPoints ran the bonus points promotion and I expected to get a good amount of points for that purchase. No points were credited to my account and my two 'missing points requests' received the silent treatment from MyPoints representatives.
Stay away from MyPoints! Don't waste your time!

Thumbnail of user zitam5
New Mexico
1 review
0 helpful votes
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October 16th, 2019

I spend a lot of time on this site almost every day and I am able to earn points very rapidly as there is always a great selection of good surveys and lots of choices.

Thumbnail of user charlened58
Illinois
1 review
0 helpful votes
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November 20th, 2019

I have been ill and having to spend most time at home i not into tv this has given me something creative to do and help with expenses. I love trying to reach certain goals

Thumbnail of user johnr5452
West Virginia
1 review
3 helpful votes
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October 7th, 2022
Verified purchase

The site has LOTS of activities and ways to earn points. That is the problem: There are simply TOO MANY different ways to earn points and ALL of them have some glitch or problem.

EXAMPLE: You earn points for receipts for certain purchases, but frequently the receipt is rejected and requires manual review. This "manual review" is often rejected as well, Customer Service is probably over-worked and under-staffed and can not be reached directly... an online form must be filled out.

Attached is a BINGO activity that ends today. I need one more square to complete the activity, but the receipt for my purchase has not been accepted... I just now sent a photo of the product as proof. I will have to wait days for a response.

The reality is YES, I have received several hundred of dollars worth of gift cards over the years I have used MyPoints, but I have now decided it is simply not worth the time and effort dealing with MyPoints. My time on this earth can be spent doing much more rewarding activities without the headaches. Be Forewarned.

Service
Value
Thumbnail of user mishellep
Mishelle P.
Nevada
2 reviews
0 helpful votes
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November 3rd, 2019

It's getting harder and harder to earn points. It used to be better. I've been doing it for years but not sure I will continue. I hope they improve this program.

Thumbnail of user wendyk132
Delaware
1 review
0 helpful votes
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December 7th, 2019

I use MP's almost every day, either to earn points or to spend them. I have made hundreds of dollars over the years! Easiest way to make money I can find!

Thumbnail of user marcz
New Jersey
2 reviews
1 helpful vote
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July 25th, 2011

I've been using this website for over 4 years and never ever got a problem! Very satisfied. I always got what I wanted on time. It's simple and reliable. It's awesome!

Thumbnail of user aprilb247
Alabama
1 review
0 helpful votes
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June 17th, 2020

I have been using my points for a few years easy to use and earn points towards gift cards. Great way to earn just doing the things I usually do everyday

Thumbnail of user tonilynnr
Indiana
3 reviews
1 helpful vote
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December 22nd, 2019

I have been a member of Mypoints now since 2008 and am very happy. The surveys they send out are engaging and the rewards to choose from are amazing and plenty

Service
Value
Thumbnail of user susanc998
Wisconsin
1 review
0 helpful votes
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December 27th, 2019

Lots of different activities and a nice way to earn some extra spending money on your own schedule. I like cashing in on paypal and there are lots of other options.

Thumbnail of user johnh2551
Texas
1 review
0 helpful votes
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October 18th, 2019

I have been using MyPoints at least weekly or sometimes several times a week to complete surveys and activities in order to earn points toward gift cards that I can use to buy fun stuff.

Thumbnail of user rh941
Connecticut
4 reviews
19 helpful votes
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November 22nd, 2016

I've been dealing with my points for over 5 years now and it's fine to get 5 free points just to open an email and go to the site, however, when it comes to making purchases, that's a whole different story. EVERYTIME, i've made purchases through my points directly i NEVER get my points and have to contact them and most of the time, i still don't get them. I guess that's why i've made so few purchases through them because THEY DON'T credit your account and most of the time the pts. Aren't even shown as pending pts. They make money but we don't most of the time because they're dishonest! Rest you be assured, NOT ANOTHER DARN PURCHASE WILL I MAKE THROUGH MY POINTS! And when you call customer service they say sorry nobody's available now. You leave your contact info and NOBODY has the decency to address your issue and contact you back. BAD BUSINESS ALL AROUND THE CLOCK!

Tip for consumers:
just take the free points, DON'T BUY NOTHING through my points buy it on your own without going through the email my pts. sends you because 9 times out of 10 you won't have ANY PTS. added to your account anyway. WASTE OF TIME

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MyPoints: Your Daily Rewards Program

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