• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user jja17
Illinois
1 review
1 helpful vote
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September 13th, 2020

IF YOU FOLLOW THEIR DAILY ACTIVITIES AND BUY YOUR ITEMS VIA THEIR SITE YOU WILL EARN POINTS FOR GREAT GIFTS CARDS. I EARN AT LEAST ENOUGH POINTS EVERY MONTH FOR 2 DECENT GIFT CARDS. I LOVE REDEEMING FOR FOOD CARDS LIKE PAPA JOHNS, DOMINOS, PANERA'S, TEXAS ROADHOUSE, AND APPLEBEES. BELOW IS ME ENJOYING TEXAS ROADHOUSE THANKS TO MYPOINTS! HIGHLY RECOMMEND THIS SITE.

Thumbnail of user francesw132
Alabama
1 review
0 helpful votes
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October 22nd, 2020

I use this site weekly to take surveys, watch videos and print coupons. The site is easy to use and I can redeem my points for gift cards that are mostly available right away.

Thumbnail of user samuell297
Virginia
1 review
0 helpful votes
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February 1st, 2020

It'd be nice if the points became worth more over time and number of redemptions. I like the range but sometimes it's a fight to deal with the hoops of the program and such.

Thumbnail of user margaretk210
Florida
1 review
0 helpful votes
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January 12th, 2020

MyPoints offers hundreds of online stores for shopping. Some are one of a kind. You gain points for dollars spent. It makes sense to use this site for shopping since you get cash back.

Thumbnail of user beckyo23
Tennessee
1 review
0 helpful votes
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December 7th, 2019

I have been a member for almost 10 years with mypoints and love it! It has helped me stretch my money and allow me to buy others Christmas and Birthday gifts with the gift cards I get.

Thumbnail of user larrym476
Idaho
1 review
0 helpful votes
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November 15th, 2019

I visit my points multiple times a day, I love it. I do about 10 other surveys and my points by for is the number one on my list, they continue to out perform others by far.

Thumbnail of user elizabethr276
Massachusetts
4 reviews
0 helpful votes
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November 30th, 2020

It is so easy to earn points. Been a member for a long time. I enjoy answering surveys & can shop online & earn points as well. I would recommend to anyone who looks at emails regularly.

Thumbnail of user alexr417
Arkansas
1 review
0 helpful votes
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November 1st, 2019

I enjoy earning gift cards from MyPoints. And I also enjoy doing surveys, because there are some days when they have surveys about my favorite things.

Thumbnail of user gregoryf94
Missouri
1 review
0 helpful votes
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December 10th, 2019

I enjoy doing the surveys and reviewing the news articles a lot. And guess what... getting rewarded for doing so.
Everyone should share in this little gem.
It's win, win.

Thumbnail of user joyced119
California
1 review
13 helpful votes
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January 8th, 2020

As negative as I can give them. I had accumulated 65,458 points to be redeemed yet and as of Dec, 2019 the account suddenly disappeared and I can not get a real human without paying 5.00 with credit card for any assistance. They locked me out first with none of my information available then after many automated attempts because that's all you get, I was able to get in but there are zero points now. How convenient for them. Years of purchases gone., so My advice is don't use them. You'll open your account one day and it will be all gone, with no assistance from anyone. I lost about 400.00 plus of accumulated points gone over night without an explanation, or help to figure it out. That's awful customer service when you get none. The problem is on their side not mine, but I have no way of getting it resolved. I refuse to post a credit card to get help. I don't trust them anymore. So maybe you shouldn't either. Use other sites and cash them in right away. Before they fold like I think this company is going to do. I had heard Swagbucks bought them but no one has been notified and my points were not transferred for sure. I was SCAMMED out of lots of gift card values. I'm very upset to say the least.

Thumbnail of user marionh31
New York
5 reviews
23 helpful votes
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December 19th, 2022

I have been a member of My Points since 2004, and I have gathered up a lot of points to cash in for some great rewards.

Then, several years ago, things started to get worse and worse. The Surveys page, which My Points tries very hard to tout, does not always (make that usually) work. One is supposed to earn 5 points (used to be 10) every time one gets kicked off a survey. I find myself starting, what is shown as a "5 minute survey" only to get kicked off within a few seconds. However, instead of awarding me 5 points, it puts me straight into another one, and another, and another. By the time I get my 5 points, I've completed 5 surveys, 90% towards completion and My Points has all of my information. I've also completed surveys and not earned any points! But try to contact them to dispute this, and you can't! I mean, it takes FOREVER, and if you didn't note the number of the Survey you completed, you're not getting any points.

Final straw for me was when I completed a Survey 4 weeks ago, and it showed that payment of the points would be delayed (60 days, it said). I have been watching the countdown of days for the past 4 weeks until all of a sudden I woke up on Saturday to see that my points were missing, and that there was NO notice of any points due to me. What's more, I'm going around in circles trying to find someone to contact about this, but cannot without the Survey number.

So. I'm done. I'm unsubscribing. After close to 20 years, I'll go find something else to do with my time.

Tip for consumers:
Don't. Unless you like wasting your time!

Products used:
No products.

Service
Value
Quality
Thumbnail of user jayh537
Indiana
1 review
0 helpful votes
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October 9th, 2020

I have been a member for over five years. The site seems to have gone downhill in the last year. I belong to several other survey groups. Point redemptions are very high compared to the other survey sites I belong to. For other survey sites a $25 reward costs 2,500 points on My Points a $25 reward costs 3,970 points. Watching videos is a waste of time as it sometimes takes 10-20 minutes to watch a video for a measly one or two points. It's disappointing when you spend 20-25 minutes or longer and at the end it says you do not qualify for this survey. I enjoy completing/taking your surveys. There is one change I would like to suggest. I would like to recommend a landing page when you first start a survey that has all of your personal information (name, address, age, employment, birthdate, earnings, marital status, etc.). If changes need to be made you can answer the following question: Is your information correct or do you need to make changes? (yes or no). If yes is answered then it would allow you to make the necessary changes. If no is answered it would then take you directly into your survey. This would benefit survey takers from having to answer these personal questions each time a new survey is started. I have answered some of the same surveys over 15 times and almost have them memorized as to what the next question(s) will be.

Thumbnail of user kam637
Michigan
1 review
20 helpful votes
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April 13th, 2017

I have been locked out of my MyPoints account, I have accumulated over $100 in points and they blocked me from their FB page! They have made sure there is NO way I can contact them! No one answers my emails, calls to their customer service number go no where and they've blocked me from their FB page. They are UNTRUSTWORTHY!

Thumbnail of user tonym537
Colorado
1 review
0 helpful votes
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May 25th, 2020

I enjoy spending time on mypoints in so many ways. The surveys test your knowledge and keep it sharp. The different sights improve your experiences and expands yor ability

Thumbnail of user marks1967
Maine
1 review
0 helpful votes
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December 7th, 2019

It is good to give opinions to the world so they know what people are thinking. Also it's fun to get points back to get gift cards. It's easy most of the time but there are some complicated surveys.

Thumbnail of user tinaw244
California
1 review
1 helpful vote
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December 14th, 2019

Thinks for the wonderful experience and great benefits love this site I always have the fun games and awesome prices so rewarding and always well to help great support system at My points

Thumbnail of user pamq11
Illinois
1 review
0 helpful votes
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March 5th, 2020

Takes little time and keeps you focused on questions excellent use of time... the variety of questions nd subject matter keep you wanting to come back for more of this online type experience

Thumbnail of user vickie71
Indiana
1 review
0 helpful votes
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October 17th, 2020

I like earning points when I shop and then using those points for playing my internet games to buy extra gems etc, I do not like the daily points list to earn and earn more weekly and monthly because of the survey rejections and DISCOVER step is always the same things.

Thumbnail of user darlenew121
District of Columbia
2 reviews
0 helpful votes
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July 29th, 2020

I log into MyPoints everyday and always strive to meet my daily goals. I am retired so the points help me earn giftt cards for essentials and nonessentials.

Thumbnail of user karens1204
Maine
1 review
0 helpful votes
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January 25th, 2020

I've been a member since 2009 and ejoy all its benefits anf fun it has to offer. The points never expire and great bonus system with a wide variety of things to do.

Thumbnail of user maryk1572
Missouri
1 review
0 helpful votes
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May 30th, 2020

I make $25-50 dollars extra every month for the last 10 years! I only spend about an hour a day doing it, if I had more time I would make a lot more! Thank-you My Points for the extra cash! It also has been my gas money to go places or it has paid for my medicines, and I have bought clothes, food, etc... there is a lot of things I have used this for... so Thanks again! I LOVE THIS AND IT IS FUN AND YOU LEARN A LOT!

Thumbnail of user dougs545
Missouri
1 review
0 helpful votes
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September 10th, 2020

I like using my points the surveys are wide ranging. Very interesting to take. I am only a casual user but I enjoy being able to redeem my points for rewards. Thanks!

Thumbnail of user maryl1224
Oregon
2 reviews
0 helpful votes
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April 16th, 2020

I belong to several survey sites. I have been doing surveys for 40 years (I used to mail them in). I earn more rewards from MyPoints than any of the other sites.

Thumbnail of user marshas142
California
1 review
0 helpful votes
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May 14th, 2020

I love shopping Amazon, however at this time they stop giving points for using mypoints site. I am hoping that they return to allowing points to be use. This is a great program yo use.

Thumbnail of user markc800
Indiana
1 review
4 helpful votes
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July 3rd, 2019

Hey people do not go to mypoints online anymore they dont want anybody getting their rewards anymore. Coming to find out that they changed certain things without telling anybody by taking away offers and reducing the points in half by 50 percent while you are trying to do them.
Offers like watching videos were affected by taking away ncrave and most of the video playlists constantly and cutting your points that you used to get in half.
Videos used to be worth 6 points for ncrave and those video playlists now they worth only 3 points now.
They have even deactivated my sisters account for no reason at all after she had her mypoints account verified saying that she did not verify her account now that is complete total bull$#*!.
MyPoints is nothing but garbage from that point on out doesn't get any worse then this stay away from mypoints if you value your safety. Here is a screenshot from my account to show what some offers like watching videos used to be worth before they started cheating the users

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MyPoints: Your Daily Rewards Program

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