• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user jillm95
Wisconsin
1 review
9 helpful votes
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June 6th, 2017

I received an email which notified me that I earned an Amazon gift card. I logged in for my code to use to redeem by gift card. I waited and waited and waited, no follow up email arrived. I left messages at their customer service answering machine and I sent them an email, still nothing. I will stop using MyPoints and tell my friends and family to stop using them.

Thumbnail of user michellem917
Maryland
3 reviews
7 helpful votes
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October 27th, 2019

I LOVE My Points. I have cashed out many, many times! Im now wsiting on my $50 giftcard and can already cash out a $15 if I want too. Survey's are easy and you qualify for most all of them. I make a pretty good bit of money with My Points!

Thumbnail of user carolm786
Pennsylvania
1 review
1 helpful vote
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February 26th, 2020

I love this site i can shop and earn points for gift cards and so much more, like This site gives you many easy way to earn points and turn them into gift cards, you can take surveys, shop through the site, and click on emails to earn the points

Thumbnail of user ericn284
Pennsylvania
3 reviews
0 helpful votes
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October 2nd, 2020

We are facing a page that little by little has become one of the best in the world due to the amount of offers that offers a wide variety of jobs and activities that update the best option of all similar pages...

Thumbnail of user jackies226
Colorado
1 review
0 helpful votes
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December 14th, 2019

I use My Points for getting Gift Cards for Walmart or Target. I like My Points because it is easy to use. I do the surveys most of the time I don't qualify but I still get 5 points for at least trying. I am very satisfied they are a lot better than some I have tried.

Thumbnail of user geraldb256
Florida
3 reviews
0 helpful votes
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July 15th, 2020

I've been using this for years. It's a great way to get gift cards. I donate to charities and earn points. I take surveys and earn points. I answer questions and earn points. I print coupons and earn points. Very easy to use.

Thumbnail of user melanies410
Georgia
1 review
0 helpful votes
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February 17th, 2020

I love using Mypoints to earn points to get gift cards. It is easy to earn points. I usually build up my points to get gift cards to use on vacation to go out to eat so I can save money. I have a large family so it is very helpful.

Thumbnail of user emeryj3
Florida
1 review
0 helpful votes
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January 17th, 2020

I have been a Mypoints member for many years, I use mypoints ever time I decide to shop online earning many reward points for the items that I purchase. I continue to get great items when I redeem my points and some you get quickly and some my take a minute. But I will continue to use this service as long as this service is available.

Thumbnail of user stacyh417
Missouri
1 review
5 helpful votes
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June 6th, 2022

MyPoints is outright scamming me. They advertised an offer for 20,000 points and only credited me with 8,500 points. They keep giving me the runaround and outright lying to me when I contact their support. They know full well I fully completed the offer, otherwise why credit me at all? They know exactly what they are doing, which is not paying out what they advertise.

Thumbnail of user jolenel22
Oregon
1 review
0 helpful votes
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July 28th, 2020

I am not great at saving money, I shop online a lot, and at Christmas time I am a list minute shopper. With mypoints I can do my basic online shopping, play games and answer the occassional survey to earn points. Those points can turn into gift cards. Gift cards you can use for Christmas! Your welcome!

Thumbnail of user twylad2
New Mexico
1 review
0 helpful votes
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May 19th, 2020

I love to do all the different survey's. And I love to see my points go up so I can get the gift cards. I still didn't get my card for in April. I just ordered another gift card. That is the only problem is getting my cards.

Thumbnail of user normane22
Wisconsin
2 reviews
0 helpful votes
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January 22nd, 2020

My Points is a useful and fun way to earn-up points and eventually be able to make a purchase with them!
The way to earn points is to take different surveys to earn various points, or to check into different products and earn five points or more if that product is purchased!
Very fun and relaxing!

Thumbnail of user ambere49
Texas
1 review
0 helpful votes
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December 21st, 2019

I love getting points and using them towards things that I both want and/or need. I usually use the site to earn points to feed my coffee addiction (thank you Starbucks), but sometimes we need some small grocery items, and I can get a Walmart card for the same points as I would a Starbucks card. I don't always have time to do the longer surveys, but I like the options for the shorter ones, even if I don't always qualify.

Thumbnail of user clydeh55
Alabama
1 review
0 helpful votes
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September 18th, 2020

MP has great surveys, easy to answer, grab your interest, and great rewards. I wish MP would have a reward program for those who complete the most surveys, "Complete 10 surveys and get a bonus of__________ points."

Thumbnail of user danc750
Florida
1 review
0 helpful votes
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August 18th, 2020

I am very pleased with the $100s and $100s of free gift cards I have received. And the customer service department was very responsive any time there was an issue. Would recommend that you check it out!

Thumbnail of user vickim276
South Carolina
1 review
0 helpful votes
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August 26th, 2020

I love getting dining cards! I sometimes give them to my grandkids for birthdays, if I don't use them myself. I had lost one onetime and contacted My Points and it was no problem for them to offer me help. I appreciated their nice Customer Service. With the Covid it's been hard to go and eat so I like that the ones I had didn't expire. I'll be using them as long as I can. Thanks My Points!

Thumbnail of user nicks154
California
9 reviews
58 helpful votes
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April 29th, 2019
• Updated review

Update: Be careful about submitting complaints to MyPoints on their Facebook page. I posted a complaint, and then I found out that someone had complained about me to Facebook. They said that my account was being used for suspicious activity (NOT TRUE!). It might be a coincidence, but I find it very strange that it happened after I posted my complaint.

Horrible surveys...
January 6th, 2017
• Previous review

If you joined MyPoints, here's some survey's that give you the run around and don't give you points:

- Absolutdata.com
- Sample-cube.com
- GlobalTestMarket.com
- Ipsosinteractive.com
- Survey Savvy

I've literally spent about half an hour going in circles with these survey company's and didn't get any points. I either didn't quality or were lead to a dead page.

I wish MyPoints would go back to what it started with because that's what made it popular. I really miss clicking emails for points.

Thumbnail of user cs235
Minnesota
1 review
4 helpful votes
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May 18th, 2018

Even though I was an active member for about eight years, one day they decided I was under 13 and deactivated my account. I sent an email, they responded, I confirmed my (middle) age. They still won't reactivate. All those surveys for nothing! All those points up in smoke! DISGUSTED

Thumbnail of user peterk607
Maryland
1 review
0 helpful votes
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May 19th, 2020

Something for this retiree to do for maybe 30 minutes, twice a day. I can ern points toward actual money via PayPal or for coupons for, say, Amazon or Kohls. Only a slight effort but potentially big rewards.

Thumbnail of user ericy25
Pennsylvania
2 reviews
18 helpful votes
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January 19th, 2018

Out of all the surveys I've taken they either disqualify you at the begining before they even ask a question, or they wait until the last question or two then disqualify you. I've mentioned this to them and of course they put the blame on me. Their excuse was that it was my computer or device that I was taking my surveys with that was causing me to be disqualified at the last question of a survey. Not the fact that they received all the information they needed to make money off of me, without having to pay me for my effort, time, and information. The site isn't worth it. You will get the same treatment.

Thumbnail of user sandrab3425
Canada
1 review
6 helpful votes
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March 30th, 2023

HOW CONVENIENT: you can just close someone's account when it suits you and never pay them for their hard work!

That is why people who spend hours, days, weeks working for you and your partners do not get rewarded for their efforts.

Disgusting!

Tip for consumers:
Avoid, avoid, avoid.

Products used:
Surveys, In-app purchases

Service
Value
Quality
Thumbnail of user cathym214
Texas
2 reviews
15 helpful votes
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October 17th, 2018

A few weeks ago I stopped receiving the daily 5 emails. Other emails came through just fine. Contacted them and somehow they fixed it. Now it is happening again and I contacted them and am told that there is nothing they can do and that it is a problem with some email providers. I have had the same email provider for the past zillion years and this is the first I've had a problem with getting the emails. I have AT&T Yahoo email so it is not some obscure provider. Tried to call them... they don't provide phone support. So I guess after all these years and all the hours I've spent using this site, I will have to quit. I taught communication skills to MD Oncologists for years and so I know a bit about good customer service skills. Their unwillingness to help me says it all.

Thumbnail of user donnar501
Pennsylvania
1 review
3 helpful votes
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March 11th, 2020

I have been a dedicated member for over 15yrs. I am also a member of many survey sites-so I know all about surveys/points. I enjoyed mypoints for many years, but lately, I have many problems. I have problems with receiving points after I make a purchase from a promoted site (I am owed over 500pts-never got them.) I have taken surveys for yrs, to get more points. Now when the survey asks the question if you had to pick 2 fruits to eat which would you pick-they reply by telling me my answer is dishonest? How can that be? Now they will Not allow me to take any surveys. I am beyond insulted! I wrote & complained 2-3 times about these issues-i get a ticket number & NOTHING gets resolved. Maybe it's time to quit-they obviously don't care about a 15yr. Loyal member!

Thumbnail of user alicias151
Alabama
2 reviews
0 helpful votes
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November 24th, 2019

Take a right away I was in a couple of days. Do you have to have your PayPal account connected to a bank account so that it terrifies otherwise we can't cash out to Paypal. But they have a visa card which works just as well. It really is a great alTake a right away I was in a couple of days. Do you have to have your PayPal account connected to a bank account so that it verified otherwise we can't cash out to Paypal. But they have a visa card which works just as well. It really is a great app. You should give it a try

Thumbnail of user toddd32
New Jersey
1 review
8 helpful votes
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September 28th, 2017

I joined Mypoints to get paid for my opinions and try new products etc. My dealings with Mypoints has been bad. On surveys asking me my opinon and when I am letting them know what electronic devices I have at home it has told me I am not being honest. This is crazy because I know what is in my home and I know what my opinion is. I just think they got the information they needed from me and did not want to pay me. The Survey section of my points is a scam

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MyPoints: Your Daily Rewards Program

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