• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user enocha13
California
1 review
0 helpful votes
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November 25th, 2020

MyPoints, part of the reputable Prodege family of apps, continues the great trait of providing SUBSTANTIAL incentives for meaningful participation and engagement. It's a great way to earn a little cash for life's expenses, especially during this difficult time. They pay right away, and even if they take an extra day to pay, that's still better than 90%+ of the other apps which claim to reward big just to get you to install, and then they turn out to be a con or a sketch scammy waste of time. MyPoints is great and I hope this very positive review results in even more people discovering or REdiscovering this terrific resource.

Thumbnail of user jacquelinea79
California
1 review
0 helpful votes
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November 1st, 2019

My only complaint is I sometimes get removed from taking surveys and I realize I did nothing wrong. Otherwise, it's easy to do, takes very little time but the points take a very long time to add up.

Thumbnail of user haroldh170
Texas
1 review
0 helpful votes
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June 25th, 2020

MYPOINTS SURVEYS ARE OPEN MINDED, TRENDING SUBJECT MATTER, RESEARCH QUESTIONNAIRES THAT BEAR LITTLE RESEMBLANCE TO A MARKETING AD, ALTHOUGH SOME SURVEYS ARE ACTUALLY TRYING TO SELL YOU SOMETHING. I FEEL LIKE A PARTICIPANT AND NOT JUST A CONSUMER.

Thumbnail of user dennish327
California
1 review
0 helpful votes
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December 25th, 2019

This site can educate you and keep you update on what is happening around the world and get giftcards from major companies. I miss getting AMC giftcards to see movies and use for concessions.

Thumbnail of user nellieb33
Texas
1 review
0 helpful votes
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February 5th, 2020

I love dong the surveys on my points and click on each day to complete a survey or two. I have received lots of nice gift cards and use some of go out to eat. Thanks very much.

Thumbnail of user carolp420
California
1 review
0 helpful votes
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February 1st, 2020

Easy to use site and the plus side is you earn points that turn into gift cards! I've been a member for over 10 years now and have 2 more gift cards on the way to my house!

Thumbnail of user patriciab815
Illinois
1 review
1 helpful vote
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October 16th, 2019

There are many shopping options and lots of videos and surveys as well. You earn points for doing all. It is fun and one of the 'honest' sites out there.

Thumbnail of user darlened158
Florida
1 review
0 helpful votes
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October 11th, 2020

While I occasionally have a glitch with My Points, that happens with anything you're doing online. My Points is a hobby for me, and a profitable one I might add. I do surveys EVERY day, and I enjoy sharing my opinions. I use the points I accumulate to buy things I might not ordinarily buy, and it's FUN!

Thumbnail of user jenniferl667
Georgia
1 review
0 helpful votes
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November 9th, 2019

I love getting gift cards through MyPoints. It's easy and fun! They have a wide selection of places you can get rewards from. I reccommend it to all my friends.

Thumbnail of user jessicar692
Tennessee
2 reviews
1 helpful vote
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December 14th, 2019

Use Mypoints all the time for my online purchases. Trade my points in for Amazon e-giftcards. It's a no-brainer. Easy and makes me money on things I would have already purchased anyway.

Thumbnail of user jackiek100
New York
1 review
1 helpful vote
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December 13th, 2019

But I have made it through an entire survey - a long one - and have been stiffed by company for the points. They should not be able after 20 minutes to say I did not qualify. Horse manure.

Thumbnail of user archanab2
North Carolina
7 reviews
19 helpful votes
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July 11th, 2018

I have been a My points member since 6+ years. Never have a problem with the points or shopping through them.
Also get good offers from their partner websites.

Thumbnail of user gerim37
New York
1 review
0 helpful votes
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December 3rd, 2019

Was much easier to earn points when first joined. Qualified for more surveys... not as easy anymore. The Daily 5 is even harder to complete and earn points from.

Thumbnail of user stephanieo128
Colorado
2 reviews
0 helpful votes
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January 28th, 2020

Great survey site, you can get lots of gift cards by taking surveys. I'm so thankful for this site. It gives me lots of opportunities to redeem the points.

Thumbnail of user marjoriee15
Alabama
1 review
0 helpful votes
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February 20th, 2020

My points is good but sometimes wish the credits were bigger but for most part they are great just click through and sometimes you get some really good information

Thumbnail of user kathleenr4
Texas
4 reviews
8 helpful votes
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April 13th, 2013

I didn't always get the points I was supposed to, and they don't really help you when you don't. Otherwise, my reward gift cards were delivered promptly as promised!

Thumbnail of user dsg1
Virginia
1 review
0 helpful votes
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November 12th, 2019

I love my points I've been with the company for about 5 to 10 years now and it is great.It gives you lot of incentives. I love to answer questions in the survey

Thumbnail of user laurag441
Virginia
1 review
0 helpful votes
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November 22nd, 2019

I love mypoints and use it every day, but the earnings opportunities just keep declining and the tech glitches keep increasing. Please make videos worth more again and fix your back end issues.

Thumbnail of user patriciam1971
Kansas
1 review
0 helpful votes
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October 9th, 2020

Along with some other programs, I use MyPoints DAILY. Each year I save up the points and turn them into Amazon giftcards to do my Christmas shopping with, and I make sure to do all my purchasing by starting at MyPoints. I have used it for YEARS and never had a problem!

Thumbnail of user ronap8
South Carolina
1 review
0 helpful votes
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October 14th, 2020

If you are going to shop online, why wouldn't you use mypoints. You can accumulate points with every purchase and eventually redeem for cash or gift cards.

Thumbnail of user kellyd102
Florida
19 reviews
46 helpful votes
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August 10th, 2018

I have been a longtime member of this survey site, mostly due to it is a fun site, generous points given and many ways to make money. I have cashed out numerous times.
I had to contact the Support Team because after I finished, completely finished a long, high paying survey and got the thank you for completing this survey message, I did NOT get my points credited. I only got the 5 disqualified points for being disqualified. This made me very angry as I did qualify, took the 20 minute survey and even got the Thank You message! I felt like the survey got all my answers, but just didn't want to pay. I know that it was not My Points fault, they don't get paid either if I don't, but due to it paying a lot of points, and I did pass it, I had to reach out to the Support Team. They did at first send my their automated response, like every other site also does saying they are not in control of the surveys not paying and they don't get paid either, etc., I sent them another message how unfair that is and how unhappy I was.
Then they sent me a very nice email saying they awarded me my points and that they were sorry I was inconvenienced. Wow! What other site is this generous? They credited me the full amount and I didn't have to wait long. This is one of the reasons that I highly recommend this survey site. They do care about their members and that is rare in the survey world, as I am registered with over 13 other sites. You can't go wrong with MyPoints and I hope they read this to know that I am very happy with them.

Thumbnail of user shelias41
Ohio
1 review
7 helpful votes
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June 15th, 2020

I have found MyPoints to be a declining program. I don't get that many emails that I get points for clicking on anymore. They want me to watch 30min videos (that won't play) for 5 points. And when you have a problem, for example with the surveys, you can't get help. I haven't done surveys for at least a year because you do 10 minutes worth of question to find you don't qualify and get a lousy 1 point. Now that I'm furloughed due to Covid I tried to do a survey, answered 1 question to which it told me my answers didn't match and locked my account. I'm not sure if I mistyped something or there's a bigger problem, but I can't get help from customer service. They wouldn't answer me at first and now their answer is simply we can't help you. When this program started it was amazing and I would get gift card after gift card. As of late it's been more of a waste of time. Sad.

Thumbnail of user terryh500
Ohio
1 review
2 helpful votes
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July 17th, 2020

Love earning points as it is easy to do and they have alot of rewards that you can receive. By just one click you can get points then choose gift cards which are numerous to pick from

Thumbnail of user emilyc305
New Jersey
1 review
0 helpful votes
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October 23rd, 2019

It's a reliable program that rewards with various gift cards. I enjoy it. However, I also want to bring up some errors messages in the videos especially nCraves from time to time.

Thumbnail of user maryguelf
Puerto Rico
1 review
0 helpful votes
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March 19th, 2020

I use my points every day. For coupons, survey, watch videos, purchases. Is my favorite place to earns points that can redeem. I love it. I'm memer since a few years ago.

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MyPoints: Your Daily Rewards Program

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