• MyPoints

MyPoints

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Overview

MyPoints has a rating of 2.8 stars from 1,058 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPoints most frequently mention customer service, gift card, and several times problems. MyPoints ranks 1st among Points Shopping sites.

  • Service
    47
  • Value
    43
  • Shipping
    23
  • Returns
    18
  • Quality
    35
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
52
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How would you rate MyPoints?
Top Positive Review

“Lovin getting gift cards for earning points!”

Terrie M.
10/13/19

Since retiring my income has dropped at lot. This is a great way to earn points and get free gift cards. I use mine on Amazon. Why 4 Stars? Sometimes you have problems getting surveys or videos to complete. But over all nice site. It just takes a little time to figure it all out.

Top Critical Review

“Tired of completing offers. Not getting points”

Chris C.
6/19/24

Complete offers. Send then 6 pictures proof. They don't care, ask to speak with supervisor not even an attempt to fix it This is how you lose customers and eventually won't exist anymore

Reviews (1,058)

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Reviews that mention popular keywords

customer service (63) fun way (17)
Thumbnail of user sarahh219
Wisconsin
6 reviews
17 helpful votes
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July 6th, 2023

I have been a very long-time user of MyPoints. Over the last couple of years this site has become very difficult to use in that you earn the points and they aren't rewarded and you have to jump through hoops to get the points you earned. Now they don't even bother to respond to support tickets, they just close the request without rewarding the points or responding in any way. Basically, they are stealing from their users. Absolutely not worth it!

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Value
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Thumbnail of user michellea135
New Jersey
1 review
7 helpful votes
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August 1st, 2017

I miss getting 10 points if I don't qualify for a survey, especially when I spend quite a while trying to do it only to get a response telling me I don't qualify. It's really annoying and unfair. Sometimes I believe that my surveys take advantage of the information I provide when I spend time doing them without giving us the points we deserve to do them. Several times I've gone through an entire survey, then some technical clich would happen and didn't get any of the points I deserved. These problems have discouraged me from doing them again. I don't want to waste my time and honest, thoughtful responses and not get anything for them.

Thumbnail of user kayc202
Arizona
1 review
0 helpful votes
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October 9th, 2019

I have been using MyPoints for a couple of years now and i cant see myself ever not doing it. The surveys are easy and shopping is a great way to get points also. MyPoints is a good way to earn some spare cash in your spare time.

Thumbnail of user mikiej1
Michigan
2 reviews
10 helpful votes
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October 14th, 2020

I belong to several sites. My Points is generally fair. Yes, I don't qualify for many surveys, but I'm 75, with graduate degrees and I work full time in a field unrelated to my education. I expect not to qualify for some surveys. They don't fill my inbox with 10's of emails, a real plus compared to other sites. The time to complete most surveys is correct and the rewards fair in their value. Bonus point days make it one of my favorite sites. The rewards come quickly, no waiting days, like other sites. All said, a fair site.

Thumbnail of user brianc1333
Michigan
1 review
0 helpful votes
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January 30th, 2020

We usually get $30-$50 monthly. Have to work at it at first to figure out what you're comfortable doing as there are multiple ways to gain points, and some you may not like. We don't do the max possible, but we're happy doing and getting what we do.

Thumbnail of user kimberlya446
Kentucky
1 review
0 helpful votes
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August 25th, 2020

I love being able to earn points for rewards and save money on shopping. Payment is fast and easy. Great promos and savings opportunities. Also keeps me informed of new sites or ways to save money as well as earn money. Just one of the best websites and one that can be trusted.

Thumbnail of user mariar491
Texas
1 review
2 helpful votes
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September 28th, 2019

I have been a member for many years and it was great until the past several years for which i have repeatedly have to fight them for my points. They sent an offer bak in June for a 4000 point offer for approval of an HSBC mastercard. I was approved and points were supposed to be given within 45 days. Now it is over 90 days and they refuse to assign my points even after going to the Better Business Bureau. I sent them copies of the original offer and the approval for a 6000. 00 credit line. They say they investigated it but they did not because they have all proof. I also sent them 2 later offers showing they are still making this offer even though they refuse to assign points. These people are liars and crooks and are false advertising

Thumbnail of user derrickc87
Virginia
1 review
0 helpful votes
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July 24th, 2020

Have to say that MyPoints appeals to me on several points. I find that my online shopping is enhanced because I will fairly often compare prices at several of the stores linked to MyPoints and when there is little or no difference in the actual cost of an item, I can find a store that offers more shopping points or faster delivery. I enjoy the daily quiz -- seeing how I match in taste with all MyPointers. Actually surprises me sometimes. I do the Watch options despite some repetitive stories day after day -- but some good stuff. I miss the monthly goals, but like the now gone reward for searches... I can get over that fast. And I am now pretty faithful with the Daily Goal opportunity --collecting the 20 day award and not even trying to do the full month. And I do like the rewards. Just downloaded $200 of gift cards and that was FUN!

Thumbnail of user venetiac2
Florida
1 review
8 helpful votes
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November 22nd, 2020

I enjoy the daily activities and earning rewards. My complaint is, the site continuously asks me to verify my account and will not accept my mobile # to send a verification code. Then tells me I have attempted too many times. I have reached out to "mypoints help" numerous times and cannot get any help. I cannot complete a lot of the surveys because they want me to verify my account. I'm already logged in and complete other tasks, so why do I have to verify my account. Very frustrating.

Thumbnail of user dianeb113
Arizona
6 reviews
28 helpful votes
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February 7th, 2017

The site is just mediocre. I hate that they give you so few points when you make a purchase and the surveys they have are horribly long... way too long so I don't bother.

It's too bad as this site used to be really great!

Thumbnail of user gloriap231
Arkansas
2 reviews
0 helpful votes
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January 4th, 2021
Verified purchase

I love taking surveys at MyPoints. The surveys are very interesting and easy to complete. I also love the number of surveys with high points that are offered per week. The reward points are relatively easy to obtain and very easy to cash out. Keep up the good work guys!

Tip for consumers:
If at first you don't succeed with a survey, keep trying!

Products used:
ecard

Value
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Thumbnail of user sharonc1796
Georgia
1 review
5 helpful votes
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December 28th, 2021

Although it took more points than other sites to get what you want, I stuck with this site with this being my second or third year. In 2020 I earned a total of 6 - $25 gift certificates, but in 2021 I have only earned two and My Points has to this date not honored my last gift certificate of $25 that I redeemed points for on October 29! I have written them several times with no resolution or even an acknowledgement for my last letter. Don't bother with this site.

Thumbnail of user jalint1
Virginia
1 review
8 helpful votes
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December 2nd, 2021

I utilized this platform for about a year collecting rewards on every purchases and surveys. I had racked up about 100,000 points worth about $750 just to get my account deactivated for no reason. I followed all the rules and guidelines and tried to contact them, but never received any response. This is extremely frustrating to me because I was planning on using my rewards for a future trip. DO NOT waste your time with this rewards platform!

Tip for consumers:
Don't waste your time

Products used:
N/A

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Thumbnail of user laurab1168
Washington
2 reviews
0 helpful votes
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November 13th, 2019

Let me start by saying I mostly use MyPoints for the bonus emails, daily 5, and the deals/shopping. In regards to those things, I love MyPoints.

As for the things I don't really do, surveys and videos, I feel like there could probably be improved. I've had video playlists break halfway through, resulting in no points for me. Disqualification points are nice on surveys, but it's not very fun to get 5-10 minutes in and then find out you didn't qualify.

Otherwise, I love that I don't feel pressured to do surveys or watch videos all day like with some rewards services. I can get rewarded at my own pace, and I love being able to get double the rewards for going through MyPoints on deals and shopping.

My mom and sisters both do MyPoints, and I have recommended it to several friends.

Thumbnail of user leannet27
North Carolina
1 review
0 helpful votes
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December 5th, 2019

I have been a member for many, many years and always pleased. If you shop online, then might as well get paid for it. I primarily choose Amazon gift cards for my reward, and the codes for those gift cards come to my email right away. Easy to use program!

Thumbnail of user traceyu12
Texas
1 review
7 helpful votes
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December 28th, 2021

I ordered 2 visa gift cards back in February I reached out to mypoints months and months trying to get the cards, to this day this is December 2021 and still no reply on getting this cards. People do not waste your time with this company, used to be good, good no more,. Customer service a real joke. Telling you submit ticket. I did this many times still no reply. This is 32 thousands points I gave up for nothing. People do not waste your time with this company.

Thumbnail of user adah32
North Carolina
1 review
0 helpful votes
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November 8th, 2019

I am a daily user of My Points surveys and have been so for several years until this week. For some reason I received the "surveys not for me" message and for the last few days have not been able to take a survey. So I will take this opportunity to say that as I carefully read and answer the surveys, I do so in all honesty and integrity. If I have not answered appropriately I can assure you it was certainly unintentional. Hopefully one day I will be able to continue with My Points. I have recommended MyPoints to several friends and have enjoyed my time participating.
Thank you
Ada Hall

Thumbnail of user stephanym15
Arizona
2 reviews
0 helpful votes
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January 14th, 2020

My limited disability income barely pays the bills and the government assistance I get only pays for food so the Walmart gift cards I earn through MyPoints helps keep my puppy eating and pay for other essentials. Don't know what I'd do with out them.

Thumbnail of user howardw70
New York
1 review
6 helpful votes
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August 25th, 2018

I made a purchase by clicking through an email I received from this site. I did not receive the 5000 points offered. I made 2 customer service inquiries, the first 3 1/2 weeks ago about the missing points, and, other than auto responses acknoledging receipt they have not responded. FRAUD.

Thumbnail of user debbieh426
Texas
1 review
0 helpful votes
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December 4th, 2019

Great way to earn points and redeem for Groupon and Amazon gift cards. I've been a member since 2011 and love it. Sometimes the surveys can be a little trying, but I just keep at it. Also have purchased gift cards thru them for gifts and earned points doing it. A win-win

Thumbnail of user sierram77
California
1 review
14 helpful votes
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October 27th, 2021

I have been kicked off of multiple surveys after spending 3 hours watching 3 episodes of a show and it gives 5 points for trying. Trying? I spent 3 hours answering questions about the most stupid looking show and I get 5 points? Used to be a good survey site but it's terrible now.

Thumbnail of user chrisl652
Kentucky
1 review
0 helpful votes
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November 9th, 2019

The incentives provided are well worth it. Just by shopping as i normally would, i earn points. Also, the surveys are fun. Points add up quickly and are redeemable for either gift cards or cash. This is the survey site i visit the most.

Thumbnail of user coreyg71
Florida
1 review
1 helpful vote
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October 28th, 2019

If they think you are making too many points from taking surveys they come up with some BS excuse to no longer let you use them.
Just make up a new account and start over for as long as you can

But overall it is total PIA!

Thumbnail of user sandym272
Colorado
1 review
0 helpful votes
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December 16th, 2019

MyPoints is the best site I have been on in a long time. It is easy to make points but also learning a lot while you are earning. I highly recommend MyPoints to everyone who is not a member yet. You will love them.

Thumbnail of user adamss11
Virginia
1 review
0 helpful votes
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December 11th, 2019

Hi, happy and grateful for belonging to the my points family. It is part of my daily routine to share my ideas and make my opinions known in each survey. I hope there will be many more years to continue sharing with the family.

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MyPoints: Your Daily Rewards Program

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