PartsGeek

Partsgeek should offer some customer service when I called to complain because I found the exact same part by the same manufacturer at a much cheaper price and two day delivery I was told if you don't want it refuse delivery because it had not shipped I asked for it to be canceled. Told to refuse it. 3 days and it has not shipped label has been printed so they count it as shipped there is no way I will ever order from them again.

Purchased a brand new tailgate it was dented in three locations before they wrapped it up box is fine no scratches in the paint and they would not warrantee it would not take it back would not return it would not credit me any money to have the dents removed not very professional in my opinion ordered quite a few things from them before not anything anymore I will find a new supplier

I Purchased a 3rd brake light for my Ranger, and although the item arrived in a shipping box that had no dents, tears, scuffs etc, the brake light inside had a hair-line crack (see photos). Returning the item was hassle-free, HOWEVER, I paid $68.96 for the item w/tax, and only received $65.01 back. PLUS - I had to pay for return shipping, tracking, and insurance. Total loss of $16.95 for an item Parts Geek shipped in flawed condition. NOT the way to generate repeat business...

I ordered rear brake rotors and calipers and they sent me 2 right side calipers and won't send me the left side keep telling me they have to investigate they are idiots don't they know a car has a right and left side I'm going to file a lawsuit against them for not fixing this problem after taking my $567 I don't take kindly from thiefs

I ordered a power steering pump and it was not delivered to the address on the order form. In fact, it was not delivered at all. The address/label was incomplete and it was returned to their warehouse in Miami. I received no notification. I followed up and was told that I had to wait 10-14 days for a refund. ZERO accountability. Once the part had been returned, I should have been notified and THEY should have processed the return. Will never do business with them again.

This Action Crash GM******* Splash Panel / Skid Plate for under the front part of an engine worked great. It is an exact replacement on a 2007 Buick Lucerne. The only thing to remember in installing is on the front part under the bumper you may have to use vinyl tie straps rather than the stock gm clips. The clips work fine where you attach the splash guard to metal, but not so well where it attaches to the plastic bumper. All in all a nice replacement for the original stock piece.

I received an opened part with missing components. I'm ready to do the work and cant get ahold of anyone to fix the situation. Online it says that it will take 24-48 hrs for them to get back to me! Been on hold for 20 mins waiting for someone to answer the phone! Never again!

I ordered a valve cover gasket and it looked liked the right one but it wouldn't fit. Next I ordered a v belt it was described as a Gates it was a cheaper version and it broke with less than a month. Next I ordered a set of shocks for my pickup as I was doing the research I received a link to purchase those shocks they claim they never got an invoice number are received payment but on my bank statement it says parts geek. I don't like leaving negative feedback for no company but be aware I wouldn't buy anything else from them