Overview
Payoneer has a rating of 4.5 stars from 9,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
It has been two months almost since I tried to open my account. It is still in the verification state even after sending everything. I really won't work with another company that pays via Payoneer after this experience. Your processes are too long winded and ineffective.
Am Eddy Lama, visual artist and entrepreneur living in Congo - Africa and moving a lot, i usually work online, via my website, Upwork and Fiverr. I use Payoneer for months now and it's really good. After some verification my account was fully operational to receive money in $, Euro and £, I have received more than 1000 $ and transactions are always smooth and clear, I really appreciate the service.The call center is great, very precise and professional.The service in general is pretty fast with clear responses.no hidden fees plus you can send invoices to many countries expect your domestic country.
Payoneer requires enormous amount of information provided from you to get your payment received or sent. If someone values his/her time, really concerned of his privacy and relies on quick services, please look for them somewhere else.
I am facing a problem. Two of my payments are hold by payoneer and still there is now update and approval for these payment.
Called customer support and asked the status, she did her best and advised me to wait for 2 more days.
Hope issues will be resolved soon
Thanks
Aside from the money sent being on a pending status for a few days. Eric one of your representative took an extra mile to help me out. I really appreciate it! Hope you give this guy a kudos or a promotion :)
I was defrauded by one of their customers. After providing them all the relevant info, they went as far to cover up for him even when they could tell that the guy lied and never provided the services (appointment setting) he advertised to. Worst company ever.
I am new here and very happy to get their services with strong Customer services. In Bangladesh PayPal is not supported and we faced too many problems for getting money from the Freelance market place. So Payoneer is the best. God bless all of you.
Payoneer, in my opinion, is one of the best funds transferring solution
Platforms to handle your online personal or business transaction, as there is a high level of transparency when it comes to being professional and has great customer service.
Very good... I spoke first last Monday. I'm glad to tell you later on Tuesday that you had verified my documents the next day. But you also ask me for bank account records. Please help.
Thank you so much.
The best customer support I have ever received in any online platform especially considering this time of crisis. Ido was really helpful and friendly with all my queries. A big thumbs up for the whole support team of payoneer.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there,
I am sorry it has taken so long to get your account approved. To hear that it has taken several months for this process which should not take more than 3 days sounds very unusual to me. There could be an ongoing review of your account by our team, but if you have not heard updates yet there could be something wrong. We assure you that this is not normal. We would like to help and see what the issue is, for sure. Please contact us on any of our support channels, including social media, and we can take a look and get to the bottom of it. We're sorry again.
Best,
The Payoneer Team