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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Over all experience is great but there is a luck of explanation when there is a problem with the documents also whenever i need a question, there are only English speaking operator to help solve the problem. If there will be operator who can understand Japanese it will be very helpful to solve the problem as a Japanese user. But the English operator was very kind and helpful! So i do appreciate it.
The customer care was good and she had to make sure that I dont have any doubt about my questions
Llevo ya 5 años con Payoneer tanto con mi empresa como con mi cuenta personal y a sido lo máximo en todo
It was very satisfying to receive assistance from the Payoneer team, and I had a great experience!
My issue was quickly resolved over the phone, even though I hadn't received a reply on email previously
He tenido muy buena experiencia. Personal altamente formado, claro y especifico.
She was the best and helpful, she knew every step to resolve my issue
Lo mejor que hice fue abrirme una cuenta payoneer. Realmente! Seriedad, eficiencia, seguridad y comodidad para viajar y usar mi Mastercard.
I was instructed of what I needed to do to re active my account
Excellent quick no hassle right to the point great details to fix my current situation
La experiencia fue buena. Porque responde todas mis preguntas
Mi experiencia ha sido buena pero desde el 10 he transferido mi dinero y aún no llega a mi cuenta bancaria últimamente desde que transfiero se demora más de 5 días al llegar a mi banco
Soul is great ( please make sure to return my money to upwork since you cant do bank transfer)
Was great experience I appreciate the details paid into making the app secure
Excelente compañía, atenta al cliente en todo momento. Fácil comunicación, excelente atención con solución al instante de cualquier situación que se presente. Absolutamente recomendado!
Muy amable y supo resolver mi duda correctamente, me dio consejos de como hacer para que no me vueva a pasar el mismo problema muy amablemente.
El asesor muy amable, supo escuchar mi problema y darme una solucion y consejo util
Very polite and good customer service.very helpful and friendly customer service
Все круто, але мені необхідно щось написати на 50 символів
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members