business logo of Payoneer

PayoneerReviews 10,165

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
462
value
411
shipping
277
returns
270
quality
399
This company responds to reviews on average within 7 days

Instant Feedback

1 review

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Colorado
1 review
0 helpful votes
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GREAT SERVICE
June 1, 2024

Very Good service. Your Rep was very helpful. Thanks your for the service

Date of experience: May 22, 2024
Pakistan
1 review
0 helpful votes
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Customer support review
June 1, 2024

My interactions with the customer service and care representatives was outstanding.

Date of experience: May 22, 2024
El Salvador
1 review
0 helpful votes
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Payonner 10
May 31, 2024

Tengo mas de 5 años usando payonner y nunca he tenido problemas. Soy de El Salvador y segun mi experiencia estoy satisfecho con Payooner. Uso de PayPal a payonner aun cuando ya se puede transferir de paypal a el salvador sigo usando la misma transferencia y les doy un 10

Date of experience: May 21, 2024
Malaysia
1 review
0 helpful votes
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Avis and another staff at Payoneer Singapore were two ladies of great attitudes when they tried to solve my problem with document submission. Thumbs up to both of them. Bravo ladies.

Date of experience: May 20, 2024
Argentina
1 review
0 helpful votes
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Todo resulta muy ágil y práctico. Estoy muy satisfecho con la Payoneer

Date of experience: May 20, 2024
Argentina
1 review
0 helpful votes
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Total satisfacción
May 30, 2024

Me ha resultado muy fácil abrir mi cuenta en payoneer
Gracias!

Date of experience: May 20, 2024
Ecuador
1 review
0 helpful votes
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Excelente
May 30, 2024

Muy buena aplicación. Cuando he tenido problemas, la asistencia en el call center ha sido excelente. Recomiendo esta app 100%.

Date of experience: May 20, 2024
Ukraine
1 review
0 helpful votes
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.
May 30, 2024

Спасибо за ваш сервис все идеально и четко служба поддержки клиентов работает на отлично

Date of experience: May 20, 2024
Morocco
1 review
0 helpful votes
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Good service
May 29, 2024

Thanks to answer to my asks my problem has been résolved and i get more détails about a second questions

Date of experience: May 19, 2024
Ghana
1 review
0 helpful votes
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Awesome platform
May 27, 2024

With payoneer, it is easy to receive money from any market place of your choice and you can convert money receive in foreign currencies into your local currency. Payoneer makes online business easy for the 21st century economy.
I highly recommend Payoneer to all freelancers and everyone doing any form of online business and need to receive payment in foreign currencies.
For easy online business, choose payoneer!

Date of experience: May 17, 2024
Argentina
1 review
0 helpful votes
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No se puede seleccionar el país para la creación de cuentas y tampoco lo pueden gestionar si llamas, es aleatoria

Date of experience: May 17, 2024
Jamaica
1 review
0 helpful votes
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The best!
May 26, 2024

I love using payoneer! It's very fast reliable and efficient.

Date of experience: May 16, 2024
Argentina
1 review
0 helpful votes
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Excelente
May 25, 2024

Por el momento todo excelente, tuve un inconveniente de mi parte al crear mi cuenta, pero llamando al soporte en pocos minutos fue solucionado! Un placer poder seguir utilizando payoneer

Date of experience: May 15, 2024
Azerbaijan
1 review
0 helpful votes
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If someone accidentally submitted the wrong document for the address verification, it is impossible to change it within next 3 business days. Only after receiving rejection, it is possible re-submit the new document.
Additionally it is not clearly described the problem after rejection. Only common rejection response is provided.

Date of experience: May 14, 2024
Illinois
1 review
0 helpful votes
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Manager
May 24, 2024

The person on the phone was excellent in taking care of my problems

Date of experience: May 14, 2024
Qatar
1 review
0 helpful votes
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Great service.
May 24, 2024

Support team is trained so well that I felt their willingness to help me. And they solved my problem.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Initial onboarding questions
May 24, 2024

I had a few questions prior to initiating using my account. The customer service rep, Darren, answered all my questions and assured me that my transactions with my clients will be seemless and hassle free.

Date of experience: May 14, 2024
Colombia
1 review
0 helpful votes
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Abrí una cuenta sin saber que tenia otra creada por parte de Fiverr. Eso generó inconvenientes al momento de poder utilizar la plataforma. Me intenté comunicar por chat o por mensaje, pero al someter la solicitud, inmediatamente aparecia como "resuelta" lo cual no tiene sentido, el chat automático no da solución.

Finalmente pude llamar, eso ya fue otro mundo, la asesoria genial! Pude solucionar mi inquietud. Y espero tener acceso pronto a la plataforma y tener un criterio mas apropiado de su funcionamiento, pero me han recomendado la plataforma. Por eso estoy acá.

Date of experience: May 14, 2024
China
1 review
0 helpful votes
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Perfect
May 24, 2024

Perfect service,i got problem solved. Thanks………………

Date of experience: May 14, 2024
Ukraine
1 review
0 helpful votes
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Excellent service!
May 24, 2024

Payoneer the best payment service for Ebay! The support is always excellent, I highly recommend this service to everyone!

Date of experience: May 14, 2024