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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Very Good service. Your Rep was very helpful. Thanks your for the service
My interactions with the customer service and care representatives was outstanding.
Tengo mas de 5 años usando payonner y nunca he tenido problemas. Soy de El Salvador y segun mi experiencia estoy satisfecho con Payooner. Uso de PayPal a payonner aun cuando ya se puede transferir de paypal a el salvador sigo usando la misma transferencia y les doy un 10
Avis and another staff at Payoneer Singapore were two ladies of great attitudes when they tried to solve my problem with document submission. Thumbs up to both of them. Bravo ladies.
Me ha resultado muy fácil abrir mi cuenta en payoneer
Gracias!
Thanks to answer to my asks my problem has been résolved and i get more détails about a second questions
With payoneer, it is easy to receive money from any market place of your choice and you can convert money receive in foreign currencies into your local currency. Payoneer makes online business easy for the 21st century economy.
I highly recommend Payoneer to all freelancers and everyone doing any form of online business and need to receive payment in foreign currencies.
For easy online business, choose payoneer!
No se puede seleccionar el país para la creación de cuentas y tampoco lo pueden gestionar si llamas, es aleatoria
I love using payoneer! It's very fast reliable and efficient.
Por el momento todo excelente, tuve un inconveniente de mi parte al crear mi cuenta, pero llamando al soporte en pocos minutos fue solucionado! Un placer poder seguir utilizando payoneer
If someone accidentally submitted the wrong document for the address verification, it is impossible to change it within next 3 business days. Only after receiving rejection, it is possible re-submit the new document.
Additionally it is not clearly described the problem after rejection. Only common rejection response is provided.
Support team is trained so well that I felt their willingness to help me. And they solved my problem.
I had a few questions prior to initiating using my account. The customer service rep, Darren, answered all my questions and assured me that my transactions with my clients will be seemless and hassle free.
Abrí una cuenta sin saber que tenia otra creada por parte de Fiverr. Eso generó inconvenientes al momento de poder utilizar la plataforma. Me intenté comunicar por chat o por mensaje, pero al someter la solicitud, inmediatamente aparecia como "resuelta" lo cual no tiene sentido, el chat automático no da solución.
Finalmente pude llamar, eso ya fue otro mundo, la asesoria genial! Pude solucionar mi inquietud. Y espero tener acceso pronto a la plataforma y tener un criterio mas apropiado de su funcionamiento, pero me han recomendado la plataforma. Por eso estoy acá.
Payoneer the best payment service for Ebay! The support is always excellent, I highly recommend this service to everyone!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.