Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
441
value
391
shipping
264
returns
256
quality
379
This company responds to reviews on average within 2 days

Instant Feedback

1 review
+234
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
Serbia
1 review
0 helpful votes
Follow Marko Y.
Unfollow Marko Y.
Send Message
Share Review
Report Review

Great solutions, great customer support
January 15, 2019

Payoneer in general is a well-organized company, has an awesome customer support team, and has some great solutions to customer issues. Using their services for the last 3+ years, never had a single issue. I would definitely recommend them, 10/10

Date of experience: January 12, 2019
Belgium
1 review
0 helpful votes
Follow Gabriel-Ciprian I.
Unfollow Gabriel-Ciprian I.
Send Message
Share Review
Report Review

Needed help for a lost card
March 5, 2020

It's my second time that I loose my payoneer card. I know! I'm dumb. But both times the customer care experience was excellent. They are very prompt and it took me less than 5 minutes to request a new card.

Date of experience: March 5, 2020
Barbados
1 review
0 helpful votes
Follow Adel L.
Unfollow Adel L.
Send Message
Share Review
Report Review

Excellent Customer Service
September 1, 2018

I have always received excellent customer care from the Payoneer team. They're friendly yet professional, and always do whatever they can to resolve issues or explain things I don't understand. Thanks, guys!

Date of experience: August 30, 2018
Pakistan
1 review
0 helpful votes
Follow Muhammad A.
Unfollow Muhammad A.
Send Message
Share Review
Report Review

User friendly and economic
June 9, 2018

It's good by features. One can easily find what he wants and what he has using this Payoneer account. Secondly, it deducts less transaction charges which is comparatively economic as compared to other.

Date of experience: June 7, 2018
Egypt
1 review
0 helpful votes
Follow Yasser A.
Unfollow Yasser A.
Send Message
Share Review
Report Review

Safe and Convenient
May 23, 2018

Wonderful experience with amazing customer service. Payoneer is the best platform you can trust with your financial dealing, specifically in countries that have severe regulation limitations like PayPal with some countries. Definitely recommended by me and others I know.

Date of experience: May 21, 2018
BA
1 review
4 helpful votes
Follow Ursula G.
Unfollow Ursula G.
Send Message
Share Review
Report Review

These people advertise their "affordable service", "low fees", etc, so I went for it after it's been recommended by a site where I provide services. They eaten up my first payment within a couple of days imposing numerous hidden charges ($30 annual fee for instance that was not mentioned anywhere before me signing up for Pioneer nor was I informed about it in advance in any possible way, they just took it off my card - very sneaky and I don't like people playing like this with my money). Will ask it to be cancelled today and would never use again. They also ask me to refer them to a friend, refer what - sneaky business tricks?

Date of experience: May 11, 2017
Payoneer P. — Payoneer Rep
over a year old

Hi Ursual, I am sorry to learn that you feel misled by our fees. You can see all Payoneer related fees on our website here: https://www.payoneer.com/fees/ and also in you Payoneer account (under help-> fees and pricing). I apologize for any inconvenience that may have been caused to you.

Cameroon
1 review
0 helpful votes
Follow Anansong D.
Unfollow Anansong D.
Send Message
Share Review
Report Review

Just very happy since I found this.
June 8, 2018

A big thanks to Payoneer.
I'm new to Payoneer but have a close friend who has been using it and its is absolutely amazing.
With this I can receive payments from all over the world at cheap cost.
Just email required. Any ATM withdrawal.
This is my best electronic wallet so far.

Date of experience: June 6, 2018
Pakistan
1 review
0 helpful votes
Follow Muhammad S.
Unfollow Muhammad S.
Send Message
Share Review
Report Review

Excellent Service
June 25, 2018

Very professional and fast service, they are trusted every time feel free during the transaction. Suggestion just add an option of adds funds from the local bank account and debit card, please!
Thanks

Date of experience: June 22, 2018
Texas
5 reviews
11 helpful votes
Follow Taniya C.
Unfollow Taniya C.
Send Message
Share Review
Report Review

Payoneer is a major fraud. My account had over $95,000 and they suddenly blocked my account. Now they are not replying OR answering. I only get automated replies saying that they can't tell me the reason (I suspect its because I traded in Crypto but I did nothing illegal. I have all receipts, trades and am verified with ID, face, selfie etc)

I have come across other people as well who got their accounts blocked due to different reasons

Date of experience: November 3, 2022
Portugal
1 review
0 helpful votes
Follow Juuso C.
Unfollow Juuso C.
Send Message
Share Review
Report Review

Simple requests might take weeks
October 23, 2020

I've been with payoneer for three years now, but currently I've been extremely disappointed in their service.
Money transfers seem to take longer, which is not a big issue. Bigger challenge is the customer support, or lack of it. Simple issues can take weeks, and multiple phone calls to solve.

Date of experience: September 23, 2020