Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
441
value
391
shipping
264
returns
256
quality
379
This company responds to reviews on average within 2 days

Instant Feedback

1 review
+234
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
Pakistan
1 review
0 helpful votes
Follow Majid T.
Unfollow Majid T.
Send Message
Share Review
Report Review

Appreciate your services
April 19, 2021

I am facing a problem. Two of my payments are hold by payoneer and still there is now update and approval for these payment.
Called customer support and asked the status, she did her best and advised me to wait for 2 more days.
Hope issues will be resolved soon
Thanks

Date of experience: April 19, 2021
Philippines
1 review
1 helpful vote
Follow Isaiah Y.
Unfollow Isaiah Y.
Send Message
Share Review
Report Review

Just Fair
September 9, 2020

Aside from the money sent being on a pending status for a few days. Eric one of your representative took an extra mile to help me out. I really appreciate it! Hope you give this guy a kudos or a promotion :)

Date of experience: August 10, 2020
Florida
1 review
2 helpful votes
Follow George B.
Unfollow George B.
Send Message
Share Review
Report Review

I was defrauded by one of their customers. After providing them all the relevant info, they went as far to cover up for him even when they could tell that the guy lied and never provided the services (appointment setting) he advertised to. Worst company ever.

Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2020
Bangladesh
1 review
0 helpful votes
Follow Kazi T.
Unfollow Kazi T.
Send Message
Share Review
Report Review

I am new here and very happy to get their services with strong Customer services. In Bangladesh PayPal is not supported and we faced too many problems for getting money from the Freelance market place. So Payoneer is the best. God bless all of you.

Date of experience: August 1, 2018
Jamaica
1 review
0 helpful votes
Follow Ann Z.
Unfollow Ann Z.
Send Message
Share Review
Report Review

Best Online Platform
December 29, 2018

Payoneer, in my opinion, is one of the best funds transferring solution
Platforms to handle your online personal or business transaction, as there is a high level of transparency when it comes to being professional and has great customer service.

Date of experience: December 26, 2018
Sri Lanka
1 review
0 helpful votes
Follow DUSHANI T.
Unfollow DUSHANI T.
Send Message
Share Review
Report Review

Very good... I spoke first last Monday. I'm glad to tell you later on Tuesday that you had verified my documents the next day. But you also ask me for bank account records. Please help.
Thank you so much.

Date of experience: September 2, 2021
Bangladesh
1 review
0 helpful votes
Follow Muammer E.
Unfollow Muammer E.
Send Message
Share Review
Report Review

Friendly customer care
April 27, 2020

The best customer support I have ever received in any online platform especially considering this time of crisis. Ido was really helpful and friendly with all my queries. A big thumbs up for the whole support team of payoneer.

Date of experience: April 27, 2020
Serbia
1 review
0 helpful votes
Follow Marko Y.
Unfollow Marko Y.
Send Message
Share Review
Report Review

Great solutions, great customer support
January 15, 2019

Payoneer in general is a well-organized company, has an awesome customer support team, and has some great solutions to customer issues. Using their services for the last 3+ years, never had a single issue. I would definitely recommend them, 10/10

Date of experience: January 12, 2019
Belgium
1 review
0 helpful votes
Follow Gabriel-Ciprian I.
Unfollow Gabriel-Ciprian I.
Send Message
Share Review
Report Review

Needed help for a lost card
March 5, 2020

It's my second time that I loose my payoneer card. I know! I'm dumb. But both times the customer care experience was excellent. They are very prompt and it took me less than 5 minutes to request a new card.

Date of experience: March 5, 2020
Barbados
1 review
0 helpful votes
Follow Adel L.
Unfollow Adel L.
Send Message
Share Review
Report Review

Excellent Customer Service
September 1, 2018

I have always received excellent customer care from the Payoneer team. They're friendly yet professional, and always do whatever they can to resolve issues or explain things I don't understand. Thanks, guys!

Date of experience: August 30, 2018