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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Highly recommend! Been using them since 2019 for my Fiverr and Upwork withdrawals.
Excellent. This is a good application. And I trust it. Because it is 100% trustworthy.
I need to get my accounts information and she walked me through the whole process and was really nice to me
So far I have no regret joining payoneer cause they make life easy
I have been a client with Payoneer since 2010, each and every time I love you more... Keep the work up guys... al my wishes to be always on the top
I called all the way from Jamaica and was able to get through easily without alot of prompts of VRUs. The gentleman I spoke with was thorough. Really good service.
Deberían mejorar el estado de aprobación, toca esperar mucho para aprobaciones y pasan los días hábiles y no dan respuesta
It was fast, reliable and efficient. I would recommend everyone to use Payoneer
Gracias a esta aplicación logró hacer mi trabajo más facil
Unfortunately, the transactation that was trasnfered to me by sender was cancelled. Payoneer said that this is due to internal error and that the funds will be returned.
It has been 3 weeks, and Payoneer is not able to resolve this issues.
Otherwise, call center employees are very helpful and respectful. But this still doesn't take care of my issue. And i am very frustrated about this.
I am ready to change review when the funds comeback, because otherwise service is very user friendly, help by phone is professional. But losing funds is a big problem, in my opinion.
Estoy muy conforme, Payoneer me resulta una excelente herramienta para mi trabajo
It was a tough situation to get a charge to clear and they provided a one-time pass until I could get the system on my side updated. Of course that was after clearing all the security information, but it was extremely helpful
The rep was knowledgeable understood my problem and gave the best outcome
My interaction with Payoneer has been overwhelmingly positive. The platform's functionality and reliability have consistently met my expectations. While awaiting resolution on an issue, I've found the support team to be responsive and attentive. Although my concern has not yet been fully addressed, I am confident in Payoneer's commitment to resolving it satisfactorily. Overall, I am pleased with the service and look forward to continued positive experiences.
HASTA EL MOMENTO ME PARECE UNA PLATAFORMA MUY SEGURA Y VERSÁTIL, VEO UN SIN NÚMERO DE HERRAMIENTAS QUE ME PUEDE SER ÚTIL PARA ORGANIZAR MIS FINANZAS Y MI NEGOCIO
I was able to call customer service support to have them charged my receiving account from Citi Bank to another account. Awesome experience 👏
Excelente y muy buena. Solucionaron mi problema, muy recomendable.
He usado los servicios de Payoneer por más de 5 años. Es una plataforma confiable, segura y responsable.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.