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How would you rate PayPal?
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Virginia
3 reviews
5 helpful votes
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14 yr member!
June 21, 2014

14 yr member! No problems so far! They're always helpful on the phone!

Date of experience: June 21, 2014
New York
1 review
2 helpful votes
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Less than 1 star!
July 6, 2017

Si pudiera desaparecer esta compañia lo hiciera. Nunca protegen al vendedor que ha sido estafado. Fuy estafada. Les envie pruebas. Les contacte por telefono. Y aun asi le dieron my dinero al estafador! %@%##^÷%×% Patpal!

Date of experience: July 6, 2017
Uruguay
39 reviews
47 helpful votes
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Mi experiencia con paypal es que cuida los intereses de los vendedores. O sea si compras es muy dificil que logres que tu reclamo sea oido. Le podes presentar mil pruebas pero jamas vas a tener razon. Si encuentran otra forma de pagar, haganlo. Ademas de las comisiones que nos cobra no estamos protegidos como supuestamente informan.

Date of experience: April 30, 2018
Brazil
2 reviews
0 helpful votes
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Muito eficiente e prático
December 27, 2020

O Paypal é uma ferramenta muito prática para enviar e receber pagamentos internacionais. A agilidade é impressionante, sem contar que é muito fácil criar uma conta. O que pesa um pouco são as taxas e tarifas envolvidas nas transações, no mais é muito bom e vale a pena usar sempre!

Date of experience: December 26, 2020
Florida
1 review
0 helpful votes
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Pague un producto a una compañía falsa que de taladros lo que envío fue gafas de sol me contacté con PayPal y dijeron averiguarían el caso lo cerraron porque había número de seguimiento y entrega. Y fue así pero no el producto que compré

Date of experience: March 10, 2020
Florida
1 review
0 helpful votes
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Haces la transaccion con Paypal esperando que seas proteguido y haces una compra de un artriculo y te envian otro y luego te envian una direccion en chino para que devuelvas el paquete. Te piden tracking number y USPS no tiene ese servicio y pagas y al final pierdes el dinero de la transaccion y el que pagas por el envio. Paypal nunca contesta las llamadas. Es la segunda vez que pasa y ya no los usare mas.

Date of experience: October 13, 2020
Canada
1 review
0 helpful votes
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J'etais septique et les informations en ligne ne m ont pas rassuré, surtt ceux ici, d ou je viens clarifier qu il s agit bien de Paypal.
2 au 3 juin: communication avec fashion nova qui m informe que ma commande est retournee a leur siege, qu ils ne peuvent la rembourser et me paieront sur une carte cadeau. DHL affichait depuis le 14 mai commande annulé. Commande faite le 1er avril qui etait censee arrivee apres 7 jours mais FN sont des escros.
3 juin: Appel paypal pour me plaindre de ma commande fashion nova qui netais jamais arrivée et qui ne voulais pas me rendre mon argent mais plutot une carte cadeau de la meme valeur
7 juin: Appel de ce numero, une femme tres rassurante qui veut connaitre mes impressions et s assurer que j ai compris la procedure. J etais septique mais on ne m a pri aucune info personnelle
13 juin, sur le sitede paypal, litige clos en ma faveur. Et reception d une carte cadeau fashion nova (probablement fausse vu les avis internet)
14 juin, paypal m a remboursé la totalité du montant sur ma carte :)

Date of experience: June 16, 2021
Florida
2 reviews
0 helpful votes
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No hay seguridad
September 13, 2022

Yo compré pensando que era mi seguridad para comprar, y ellos solo son una Cia que trabaja con los falsos vendedores que abren paginas que supuestamente son dentro de los Estados unidos y resulta que son de China y ellos se lavan las manos como poncho pilates que Desepcion les envío la foto pero PayPal dice que no sirve desastre

Date of experience: September 13, 2022
Nicaragua
1 review
0 helpful votes
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Scaaammmm
January 10, 2020

Es un puro scam si mando todos los documentos que piden y siempree dicen otra cosa scam puro llevo mas de 8 meses llamando y no resuelven ni nada ni me dejan acceder ala cuenta

Date of experience: January 10, 2020
California
2 reviews
2 helpful votes
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Weird customer service
November 8, 2019

Bad customer service. Don't do much to helpBad customer service. Don't do much to helpBad customer service. Don't do much to helpBad customer service. Don't do much to help

Date of experience: November 8, 2019
DO
1 review
0 helpful votes
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Is very good page
March 4, 2023

Si es muy buena pagina web cumple con lo que prometecal diaxxon sus estadisticas la recomiendo mucho es

Date of experience: March 2, 2023
India
3 reviews
2 helpful votes
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Paypal customer care number ****************************...
Paypal customer care number ****************************

Date of experience: July 3, 2019
Romania
1 review
0 helpful votes
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Incredible scammers
April 1, 2025

They associate with scammers because they are scammers themselves!
I tried integrating them as a payment processor and after just 10 orders — all fulfilled, with no complaints or disputes — they blocked my account and froze the funds, telling me they'll let me know after 180 days how I can try to recover the money.
Be very careful if you don't want to end up sending out orders for free.
Let me explain briefly how this scam works:
They don't just refuse to refund customers — they also refuse to pay sellers, pocketing the money on both sides.
The financial advantage they gain is completely fraudulent.
This company is nothing but a disgrace and a scam operation.

Date of experience: April 1, 2025
Kentucky
50 reviews
119 helpful votes
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Scammers! In bed with their businesses.
April 20, 2025
Updated review

I signed up for a $1 item at a website, gave them my billing info, and then wound up on another page of the website where I accidentally clicked somewhere and found myself being billed for $50. I immediately contacted PayPal, who made it impossible for me to file a claim for a reason of accidental purchase. (This way, they can justify denying your claim while taking a cut of the scammer website's spoils. Very crafty.) I guess they think that most people will just give up...? They'll rue the day that they messed with me. I'm going to harass them on the phone, on chat, and via email until they reverse their decision. I don't care what it takes. They should've chosen someone else to scam. My parents are both lawyers. I know how to strong-arm people who try to scam me. They won't see me coming.

Date of experience: April 21, 2025

They gave my info to scammers.
March 5, 2017
Previous review

I encountered a website one night called usenet.nl, which claimed to have my book (that I wrote) available for free (bootleg) download. I joined the site for a free trial through my PayPal account. Twenty minutes later, I ascertained that usenet.nl did not have my book, nor anyone else's. I canceled my free membership (which was for seven days).

Since then, I have received threatening letters from usenet.nl's collections squad, saying they have the authority to extort money from me and that I did not pay them for the services provided and that I had better send them money right away. Let me be clear--I not only received emails, I also received snail mails. PayPal must have given them my home address.

I contacted PayPal about the issue, and they were obtuse. They acted like they didn't know what I was talking about, and asked if I was reporting an unauthorized charge. But according to the other reviews on here (particularly for usenet.nl), PayPal is not as stupid as all that.

Their loss.

Date of experience: March 5, 2017
Algeria
1 review
0 helpful votes
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So good
April 3, 2023

So good great job sjjsgdgdvdvzhhfhdhdjxujfjfbdjxjfhjfjdjxjgjtjdjkxjfhfjdkckjfkdnxjcjfjidkxjgjfjdkxkgjfj

Date of experience: April 3, 2023

Overview

PayPal has a rating of 1.3 stars from 2,136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PayPal most frequently mention customer service, credit card and bank account. PayPal ranks 157th among Money Transfer sites.

service
616
value
559
shipping
238
returns
277
quality
524
+431