PayPal

After more than 20 years Paypal decided to crap on me over a $21.00 dispute regarding a pizza order at Lenny's in Ormond Beach, FL. The pizza, ordered just before closing, was dropped to the floor, scooped up and placed in the oven and then put in a box and handed to me. I opened it and when I saw what they did I asked "What the F is this?" All kitchen employees exited the back door just minutes before the hostess handed the box to me. I returned the next day and some jerk in the kitchen took the pizza and threw it in the garbage. Because I used my Paypal card, I disputed the charge. After a month, and Paypal never requesting the store response, denied my claim. Paypal sucks! I withdrew my funds and will never use Paypal again and I strongly advise anyone who may think about using a Paypal card for purchases to use any other card instead. I'm done with those creeps!

Paypal is so bad it's scary. The customer service department never responds to phone calls or emails. Their automated system sucks. It wasn't always this way. I won't put my money in a place with so few safety measures and support. Bye bye.

As a small business owner, I don't have many choices when it comes to payment processing, but paypal makes everything pretty simple. The working capital loans feature is really nice and straightforward. Wish they were a little better about chargebacks though.

Do NOT use Paypal. They use scripted excuses to hold funds for up to 21 days with no validity to their reasoning. In this day and age, how dare they hold peoples' money in order to gain profits using huge amounts for investments. I am very saddened by their practices -- when you read other reviews there are statements like "I now have no rent money!" Hope you enjoy your greed while it lasts; at some point there will be another app and you will then wonder what happened. I will NEVER use you again.

PS. Below you ask for proof of purchase. This experience wasn't even a purchase or a sale. I was merely receiving funds from a client for a construction project. Paypal placed a hold for 21 days! No care whatsoever about my circumstances or the fact that my workers would not receive their pay checks. Again... SHAME on you Paypal!

Used pay pal to buy some air pods from China merchants which did not work was told by pay pal to send it back than send the the tracking number which I had to pay for. The tracking stopped some where in China usps apparently can't Tract item in China ( so why pay pal recommend this too me)
Prior to this the merchant offered to refund me 6 dollars for the 70 dollars I paid.
Pay pay closed my case and now I'm out the total cost of the non working product and the shipping cost. You get absolutely no protection so might as well not used pay pal and not buy expensive products from China. Neither can be trusted.
I told pay pal that I was ver dissatisfied with this service and they basically like o well call you credit card company? Which makes no since 2 months later plus I used my debit card my bank can't help me this company already got my money.
So I've learned the hard way.
Pay pal is a waste of time consumers need to be careful who they buy from period pay pal is useless

My friend just had his paypal account blocked ("permanently limited") because he sells software for parents to monitor and manage their kid's (and employers for their employees) internet and phone usage - apparently this is a prohibited in terms of paypal's acceptable use. They cited this as illegal activity - any other views out there as to how ridiculous this is. That didn; t bother me as much as the "this decision cannot be appealed" notice attached to the original. Nevermind the fact that parental and employee monitoring systems are perfectly legal. I'd be interested to hear from someone who'd actually take the opposing view that paypal is completley justified - bearing in mind that his paypal account is unusable (even to send money) and funds may only be withdrawn 180 days from now.

I contacted PayPal and explained to them that BN.com refused to cancel an order for a book they don't have in stock and have no idea when or if it will ever be in stock again. The PayPal customer rep told me she would contact the BN.com PayPal liaison person and have the order cancelled because BN.com can't fulfill the order. She said it would take 24-48 hours before the pending charge from BN.com would be taken off my PP account. It's now been 72 hours and the pending charge is still there. I am so tired of being lied to by customer reps!

Paypal is awful. They have the worst customer service. They're instant messaging system doesn't ever respond with a real person and their phone number never responds with a real person. Their automated lines don't help you AT ALL. They recently flagged a $12 withdrawal I made to my bank account. I've been trying to get in touch with PayPal to let them know that there is no security issue and that they can process the withdrawal but no response. Why is this even necessary for them to review such an insignificant transaction. It's stuck on pending. This is unacceptable and very disappointing.

Also, on a different note, PayPal site design is unintuitive and makes no sense. I'll read forums and articles online that'll tell me certain issues will be solved by pressing certain buttons that don't even exist.

When I was trying to send money through the "friends and family" method, over 2 hrs and at least 5 tries, it said "payment can't be sent at this time". So I tried to just do the "send" method and entered a phone number. I was not informed when the transaction was about to be sent, that there would be a $14 fee. Then when I complained to customer service, they were no help. They didn't listen to my problem and just kept sending scripted responses like, "read our agreement" blah blah blah. They lost a long time customer.

Paypall won't accept payments for no reason. Paypall is very touchy-feely /fastidious regarding any visa or master card payment without any reason. Many people avoiding paying trough the paypal. Why? Because Paypall will make their problems - your problem: "The card you entered cannot be used for this payment. Please enter a different credit or debit card number." Guess what - merchants are loosing money because of that. Paypall just don't care as usual.

As with every business, especially a massive one like paypal, there are going to be people who aren't satisfied and of course some mistakes will be made with some customers.

I personally haven't had any problems with them and find their services quite convenient at times. There are some niggly issues with the interface, much too basic for some of my needs, and the features that are available would seem very hard to implement for beginners as they are hidden away and not really straight forward or well explained. But for the simple stuff, reliability and security, it gets top marks from me.

I purchased a doll online. It took 3 months to arrive. When it did it was nothing like that advertised. I opened a PayPal claim. They asked me to return the doll, which I did. They asked me to provide proof of postage with tracking, which I did. Imagine my surprise when one week later I received an email rejecting my claim as I had not returned the doll.

I was even more bewildered when a few days after that PayPal refunded my postage costs for the return. The one they claim that I never sent. I tried to appeal this decision but they said there was no appeal.

A rotten company! AVOID AVOID AVOID