The dress is darling but it is way too small! I can't even get it over my chest area. I ordered a size larger because I thought it might run small and it is way too tight for me! I am so disappointed. How do I return it?

Our apartment # was left off our address, so delivery was delayed and only happened after catching the postman a few days later. I ordered an XL size and it is still a little snug, especially in the sleeves.

I've ordered a few dresses and a sweater from Petallush this year and I love them all! They're so comfortable and beautiful, and a lot of the dresses have pockets! The sizing charts are very useful in finding the right size and have never led me astray. My Black Friday order had a much longer delivery time than usual but it was likely just because of so many packages being shipped around Christmastime.

I really like the dress but I need an XL and I ordered a L. How do I go about returning it for an XL?

1st of all, it was delivered to my neighbors house. I happened to see it on their porch. We received a text that it was delivered and we couldn't find it.
Not sure if I will keep it. The material is very thin. Not what I expected.

All ok items look very nice I'm very happy with the dress. It is very well-made and I look forward to wearing it a lot. I'm very happy with my purchase.

I received one of the order items but I'm not sure where the other items is or even if it's coming

I am normally an XL but I bought a 2XL dress so it would be roomier. Well the waist was way too tight. When I emailed about returning, I get this bull—- back and forth over the course of 4 emails and a weeks time about how they want to "negotiate" the refund with me. First offering $18 and no return (ha) I paid $61, then a little more and a little more each time, me telling them every time I wanted a full refund! Finally they offer me $38 or I could return it, I would pay shipping of course, but my dress would be up for "full inspection" by their dress cops who could find who knows what wrong with the NWT DRESS. So unfortunately I settled for the money, and a learned lesson. Always check reviews! I knew that but got in a hurry! Shame on me and shame on you if you buy from this company!

Got a 10% off code checked out then I dident say order received had to do it all over again and then I was unable to use my 10% off code fine take my 10 bucks smh then Haven't received anything ordered almost a month ago I have a wedding in 4 days my order was allegedly lost but then the new one they sent out had a older than when it was "lost" and now I still have no update

BEWARE, horrible return policy! I ordered multiple dresses because I was buying for multiple girls. Petallush wanted me to forgo the ability to return any of the dresses unless I ordered LESS. I was blown away I was being penalized for ordering MORE. They would not ship my order unless I agreed for it to be a "final sale". I had to cancel my order. What a joke!

Looks better on the pic than real life. The material is thin and or scratchy. I have to sew them to make them work for me

I had to return a dress and it was as Easy to order and return. They gave me a credit to order a new dress and I got that one really fast. Thank you!

Shipping is slow. The dresses I received were made from fabric worse than a cheap Halloween costume. Customer service makes returns a headache. I filed a complaint with the Better Business Bureau and my credit card company. Pettallush is a 0 star company.

I believe this company may not exist. I have followed up several times only to be told to check the ship tracking system. I ordered on the 8th August, on the 13th they have only created a shipping label and on 21 August 2024, USPS still have not received the package!
HERE IS USPS TRACKING SYSTEM
2024-08-13 14:07
AVENEL, NJ *******, Shipping Label Created, USPS Awaiting Item -> A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package; contact the shipper or shipping partner with any inquiries.

I would suggest to other customers not to buy because there is no recall and no customer service.

It has been great so far! The only thing I would like is more options with natural fiber clothing. Over all I am very happy! The dresses I got are very beautiful and well made. The downside is that it took 15-30 days to get here. Also, the color of one of the dresses was just a little different in real time.
I would definitely buy again, just making sure it's at least 40 days before I want it.
Thank you so much!

Was easy to order but don't have the product.

If don't get it in a couple of days. I will cancel order.

My first order. I would like to know where this company is located, and where purchases ship from. I like the styles of the clothing. In addition, I'm very pleased with one of my two purchases; however, thinking I had ordered size small for both purchases, this second item was sent extra small. How do I return/exchange it?

The dresses are not the dresses that the models on their website are wearing. They are a terribly cheap attempt to make dresses that look similar. It is a total sham. DO NOT BUY FROM THIS COMPANY! The linen like material is so thin it is practically sheer. The colors are off. I ordered six dresses and am sick to my stomach how much money I spent on these dresses that my daughters and I can't even wear because they are such terrible quality. It took a month for the dresses to arrive. I am not just being picky. These dresses are a fake. They are not the dresses you think you are ordering from the cute dresses on their website. Don't fall for this scam as I did. Don't support this company.

Great customer service. Very accommodating. They rushed a new size to me and it arrived in a matter of a few days.

The site never tells you it isn't an American site. The charge to my card came from Paris, France. Every piece of clothing I ordered comes from China and so the sizes run a size or two smaller than American sizes. I measured and went with the size bigger and even that is tight. I am VERY disappointed in the site. I probably won't be ordering from them again.