Poshmark

Poshmark says they stand behind the purchaser and if you aren't satisfied you can return. I bought a jacket that just reeked when I got it and asked to return it and Poshmark refused said it was in acceptable condition. I had to hang it outside it smelled so bad. Just a flat out crappy company! Stay away!

I found the perfect sequin cardigan to wear with my dress for a wedding. Thinking I would have the cardigan well before the wedding this weekend, I stopped stressing about having to find something. It's been a week and 2 days and the seller still has not mailed it. I followed all the recommendations of the Poshmark support, but nothing. Never again will I purchase another thing from here! DO NOT WASTE YOUR TIME! This places needs to just shut down or start holding the sellers accountable!

I sold a brand new Uniqlo Olive Green Light down Jacket and the buyer said it was turquoise in colour Uniqlo does not sell light-down jackets in that colour so she wanted to return it. The buyer clicked accepted it by mistake and the funds went to me. She contacted support and they gave her the money back and told her to KEEP the JACKET and only found this out from the buyer NOT Poshmark. This would perpetuate stealing as anyone could just say it did not "match the description" and keep the product! I found out that the buyer is supposed to get a return label and send it within 5 days. Why did Poshmark not give me the option to keep the money or get my jacket back? I feel this was all done with dishonesty and want my property back. So far no answer from Poshmark. From the pics, it is Olive Green not Turquoise

Poshmark does NOT allow returns if you are unhappy with the product. Poshmark believes, that the description is gold. So you need to be sure that the description fits your expectation. Otherwise you are stuck with what you purchased.

Poshmark in my opinion is a bad eCommerce source... and don't buy from "Rare Beauty" as customer satisfaction is not in their vocabulary, it is more about seller's satisfaction, above the buyer. So you better know how the clothing you purchase will fit or feel before you buy. Otherwise you will have buyers remorse and you will be stuck with your purchase!

I ordered a DVD set from Poshmark, the main reason I ordered from them was because the item had Closed Captions, as I am hearing impaired, and Poshmark advertised the set as having CC, it did not. I contacted their customer service to explain that the item was useless to me; they took a week to get back to me. Their reply was ridiculous, they wanted multiple pictures of the item, and a video of the item playing, plus 6 other hoops to jump through that were just stall tactics. Finally, after weeks of e-mails and frustration, they said it was too late, I took too much time replying (total BS) so They could not issue a return or cash back. I live very rural, and I order most everything on-line, this is worst, I mean the very worst company I have ever dealt with. Poshmark is a grab the cash and run outfit, without any care other than "Grab the cash & screw you attitude. Beware, Poshmark is fraudulent.

Poshmark has a major issue with communication and their team operates in the most sloppy manner that you could ever imagine.

I sold a pair of brand new shoes with tags all over them marked size 7. The girl who purchased them got the shoes and marked that I incorrectly listed the size. I immediately sent the images of the product to Poshmark and they ignored my email and approved her case. After asking for a week straight I finally got the image that the girl sent in - they weren't even the right color shoe! Poshmark admitted their fault after another week, yet I still don't have my shoes or a refund. They have blocked me from their Facebook page for leaving my story for everyone to see with photo evidence. They do not have a phone number and their customer service takes 2-4 days to respond to each email, and even so - each response is canned with no personalization added at all. Their company is a MESS!

I mostly sell on Poshmark. I generally have no issues, and have never used support as a seller. They take more fees than selling on Mercari.
As a buyer, I've had mostly horrible experiences. I have purchased items a total of three time. One time, everything came a described and nicely packaged. Second time, the seller posted the wrong size about the items (they were considerably smaller) and sent kids shoes that were very dirty. The entire insoles were white from dog hair. I don't know how they consciously packed those up and sent them.

My second purchase from Poshmark was for a total of 3 women's clothing items. Every single item had a hole or stains. Completely noticeable.
Poshmark did accept my return request both times and after I shipped the item back, and it was checked by the seller, I got my money back. I'm not buying from there anymore.

I recently sold a purse on Poshmark. I was very excited about getting rid of old stuff and getting paid for it. I have 3 offers standing on my account now. However, I'm not accepting them because when I sent my first package off, I waited what seems like FOREVER to receive my money direct deposit. So I finally see it say completed on the 4th day... But it's not in my account... I can't contact NOBODY, only email I got in respondance was an automated reply stating they receive my email and it'll take 1-2 business days to get a reply. This is VERY upsetting! I'm thinking about closing my account. My dad is a lawyer and I'm seriously thinking about getting him involved. I will NOT allow this to happen to any other people. They better respond... And better respond quick!

I sold a 12 dollar bikini about two weeks ago, the buyer received it and payed for it. The process with with the money going in to my account was going pretty well and then I checked again cause it was taking very long to go into my account and it said "completed" March 28 and it's April 6th but no money in my account. I have been emailing them all week and I have been getting $#*!. Nobody is helping me get my money! I don't know what to do! The transaction said completed but I have no clue where the money is. I also asked to edit my bank info and I can't so I think I'm reporting the website because it's considered theft! Anyway, long story short this website SUCKS don't not use it they will steal your money! As soon as I get my money im deleting my account. HORRIBLE!

I purchased a stuffed animal from Poshmark. I was sent from Kohls site to Poshmark, unfortunately. It came stuffed in a postal envelope, was smaller than expected and not worth the price I paid. I didn't know it would be used, either, so just take your kids toys and sell them for $20.each or more?

If I sell a item on poshmark but depending on the time or day I sold it and I need to send it the next business day I can not use the first shipping label that Pm send me because it will say the date I sold it. It needs to say the same date that I'm going to send the package. The post office don't want to accept the package if the label has yesterday's date. So if you just want to reprint the shipping label to tell the date of the day you're going to send it go into your Pm account select the order you want to ship and press the one that says label expired if you just want to change the date. Thanks

I had several bad experiences with Poshmark. Some sellers do not ship orders. Some are very vague when describing their items. Others do not tell the truth about their items. I had a seller down right lie to me about an item. Told me a top was a womens size large (which was what I wanted) when it was a girls size large. I opened a case and Poshmark sided with the seller. Poshmark sides up with the seller even if they dishonestly describe their items. You are stuck with the item no matter what. Be assured, I am not saying all sellers on this site are bad. I am sure there are plenty of dishonest buyers too. I am just stating that you are taking a chance when you buy on this site. No refunds! Poshmark is money hungry. I've read so many negative reviews from buyers and sellers. I would not recommend them to anyone. What does this tell you? DO NOT BUY FROM POSHMARK!

I have been both a seller and a buyer on this site. Absolutely horrid customer service in every way possible. I once received an item that was so horribly damaged (not disclosed by the seller, right down to split seams) and Poshmark sided with the seller. I requested a return and was denied. I disagreed with their decision and was denied again despite sending photos of the condition of the item. When I had my charge card company cancel the charge Poshmark actually threatened me by stating if I ever did that again my account woud be affected, so I promptly removed my 60+ listings and I am happily selling elsewhere.