Poshmark

I purchased a dress that turned out to be altered. I have accepted an item without noticing it at first. 2 days later I contacted seller and they agreed to accept return, but when I submitted claim through Poshmark I was told that I was out of 72hour window and the sale is final. "our of courtesy" they gave me some Posh credits... There is no phone number to call, all communication is through email and they simply stopped responding. It blows my mind that selling platform cannot accommodate return request when BOTH parties (seller and buyer) are willing to proceed.

Hi! We bought clothes on this platform. Everything looks ok before we got the items. They are not allowed by description. But then I found in the end of post small grey text with other description. So Can I read that small text before? Sure If I would have a microscope I could. But like normal people I just read whole description 3 times. So, I lose 40 backs for pice of nothing except brand clothes. Great, now I have the brash that I can wash my car.

Poshmark is a great sight for purchasing clothing unless you have a problem with an item you bought. Then they disappear and you quickly realize you are in a Buyer Beware situation. It is easy for used clothing to have been washed and shrunk, especially wool products. Then they get sold as their marked size but are no longer that size. This has happened to me twice, and Poshmark sided with the seller and I was stuck with products I could not wear.

The jacket I ordered was in fine condition but the seller failed to mention that it had darts at the breast and that the jacket would only work for a woman with big breasts. As it was a size 4, it's not obvious that the person buying said jacket would have big breasts. I let Poshmark know immediately that I'd have to send it back as it did not fit properly and they refused! Shocking to me. Will never purchase anything else by this company ever again.

This site seems a great spot for scammers to fleece people of their money and the company re enforces this. I put in the search bar "LG tone active" headset and was directed to a sellers site. What I received was a complete knock off. In wanting to send it back and get a refund, the company replied that the post was not misleading and gave me a 5 dollar credit. Now I'm out 50 dollars and have instead received a terrible taste of a poorly run company.

I would give them a 0. I purchased a Brahmin purse on Poshmark and it came in defective condition. Despite the 25+ photos I provided documenting the condition, they sided with the seller. There were SO many problems with this product. Anyone could see that it was a second quality item. This was the first and last transaction for Poshmark. They will NOT be getting my business again!

That's not very good business that poshmark let sellers cancel orders with no problem but I can't ever wear a top, it's still has the tags but they won't let me return the item. It made me regret ever buying anything from Poshmark.

When I first started using Poshmark in 2017, they seemed to be a reputable company and protected sellers and buyers. Over the years, I bought and sold thousands of dollars worth of merchandise and became a Posh ambassador. Recently though, they have changed their standards, extending days for sellers to ship, which is a inconvenience to buyers and not standing supporting buyers who receive flawed merchandise. The final straw was a recent purchase of a sweater that had obviously been washed and shrunk. I had just purchased the exact same sweater on Poshmark in a smaller size that fit. I was told there was nothing they could do because it was size issue and they even recommended that I resell it on their website so some other unsuspecting buyer could purchase a damaged product and they could make additional profit. I can no longer support this company due to their poor customer service and lack of integrity.

Ridiculous Management! Charged me SALES TAX which is illegal as I live in a state that does not have sales tax. Contacted them about 10 time with NO results.: (

First of all, these idiots don't have a customer service number, you contact them via email which they mostly choose not to respond to. Now, let me go straight to the point; I bought a counterfeit Louis Vuitton purse from them, thinking it was original, after I realized it was fake, I put it on there to resell and even stated that it was purchased from XYZ(seller's name). They took my listing down and sent me an email that it was a counterfeit item. I replied them that it was purchased on their App, and they could check my purchases to be sure, they never responded. I sent them numerous emails and messages, stating that if they would not allow me resell on their app, then I deserve a refund because I purchased the counterfeit from them. Up until today, they chose to ignore me. Very rude, inconsiderate and unacceptable behavior. I wish I could rate them NO star at all

If you are a seller looking to offload poor quality bags, you're in good hands. Poshmark will protect you. But if you are a buyer BEWARE! They will not look over any claim you have with care. Of course, they make money on selling bags and that is all they care about! Just know that there are much better sites to purchase vintage or slightly used bags. Do your homework, and don't but on Poshmark unless you dont care about quality! Good luck out there.

I don't like writing bad reviews but I think you should be warned. I purchased a sweater for almost 300.00 and it was in AWFUL and OLD condition. They would not honor a refund and frankly seemed to not care at all that the seller was harassing me. Please try one of the other MANY resale sites.

I started a Poshmark account so I could sell a few things. I made 1 listing for a doll, then a few hours later tried to make another listing and I received "sorry you cannot perform this request" message and to reach out to CS. They claim they'll get back to you within 24 hours which is a joke. I waited a week and no response. Sent a second email also not answered. I have no idea why my account would be flagged not allowing me to list anything. The doll I did list was nothing special so I can't imagine what was wrong. Needless to say I deleted my account since their CS doesn't exist. They don't even deserve 1 star.

Ordered a candle holder several weeks ago, seller inadvertently sent wrong item and notified me immediately. When parcel arrived Poshmark emailed a return label to print out and return item to seller. Meanwhile, seller didn't send out actual item I ordered, I assume she was waiting for wrong package to be returned to her. My printer hasn't been working for a bit, therefore I had my postal carrier handle the situation and expedite return. Seller obviously has not received the return to date (6 days), leaving me to absorb the $25 loss for a mistake the seller made. No buyer protection whatsoever. Would not do business with the company again. I'll stick with eBay where buyer has protection against loss.

There are so many second hand as well as new selling sites, Poshmark has gone to the bottom. For sellers, they charge too much. They are more geared to buyers now and it is not a good site for individual sellers. I was just doing a closet clear out and I am just an individual seller and it is not a business for me.
I sold over 50 items and received a 5 star rating on all of them. I had one buyer who lied and claimed I sent her a child's size saying it was an adult size. This buyer had only bought a few items on Poshmark. I suggested to the buyer and Poshmark (she complained to them) that the buyer send the item to Poshmark so they can see that it is indeed an adult size garment. This was something I had never worn and still had tags. She returned it without the tags and it was clear she had worn it. Still, Poshmark sided with her and refused to pay me. So their buyers are getting lower class liars and cheaters. Many better websites now. Poshmark is obsolete.

They lost or shipped my package to the wrong address and then told me they would not request a signature unless it was $400. They want me to file a police report for a package they lost?! I'm out $300 and there is zero customer service. Buyer beware. Go spend your money somewhere else that is safer.

I have been using Poshmark mostly to purchase used clothing and some home decor. So far I haven't had a bad experience but I have noticed some sellers misrepresenting their items. I do my research prior to purchasing to determine what the original retail price was and actual measurements etc. Some sellers offer this information and some are too lazy too. There is some price gauging on there but I have seen far worse elsewhere. Recently a seller was selling a Reborn Baby Doll and they sell the same doll on Amazon but the seller was charging $30 more. My only issue has been how long it takes the seller to ship. They tend to delay for some reason. Overall it isn't a very stressful experience.

I searched for a specific pair of jeans on Google. They came up for sale on Poshmark. Naturally, not knowing which size would work best, I ordered a pair in size 28 and 29. Knowing nothing about Poshmark — I assumed I could return the pair that didn't fit. I feel Poshmark should make it abundantly clear for people being directed to a listing from Google how the platform actually works! It was NOT made clear at all. It's not fair to those of us who don't understand. It's feels a bit like a bait and switch. Now I'm out $52+ and stuck with an extra pair of jeans that don't fit. All I can do is try to educate others as best I can by writing reviews based on my EXTREMELY disappointing experience with Poshmark!

I have recently made 4 separate purchases from Poshmark however 3 of those were cancelled and refunded. Two failed to ship the purchased items as required and another one failed to remove an item that had already been purchased. I commend Poshmark for their customer service but after my recent experiences, I find the sellers totally unreliable. I probably will not be making any more purchases from Poshmark and will not be recommending it to anyone.

I love Poshmark. I don't understand the negative reviews to be honest. As a buyer, you need to ask questions about an item if you're interested. I've really only had one negative experience and that's because I did not ask the seller any questions. Use your brain, and you'll make informative decisions about your purchases. I've been selling, and purchasing on Poshmark for 6 years, and I don't have a single negative thing to say about it.

Purchased a purse and the seller has not responded to let me know if she is going to ship it. I do believe that is rude, and I asked to cancel my order and Poshmark want let me. That is a bad faith seller.

They stole 238 dollars from me and they did not reimburse on my account
Asking hundreds of thousands of dollars is a sign a website being fraud. Please don't fall in their trap.

Purchased a pair of jean that listed excellent condition, like new. The pictures posted were nice jeans. Paid 24.00 when they came it looked like they went through a lawnmower! They smelled and had an oil substance on them. They were discussing.