Poshmark

I joined poshmark about a month ago and have enjoyed it. I joined to get rid of clothes I have worn and no longer wear to make some extra $$. I have read a lot of poor reviews and here is the thing: If you are buying something and the product looks fake or the seller seems sketchy DO NOT BUY IT. That isn't Poshmarks fault. Whether you are a buyer or seller have a relationship with the person you are selling to/buying from. If they never answer or refuse to post a picture of the wear tear (if there is any) then DO NOT WASTE YOUR TIME AND MONEY. Use the "about" button to see their average ship time. If they have sold hundreds of items and they have lots of love notes and their ship time is 1-3 days you are definitely in the clear--but if they have three listings from a year ago and their "Chanel" bag looks fake and their ship time is 6 days stay away. Use your brain. As a seller it isn't as easy as just taking a picture and letting it sit. There are literally millions of users on poshmark... so YES you do have to share other clothes and befriend other sellers. I have two jobs and I posh on the side and it really isn't that difficult... you do have to put effort into it but you have to put effort into any job, relationship, school, etc etc. I like poshmark. It is what you make of it. And even though I have only been on here a month I have sold several things. I list it correctly and I have gotten 5 stars all around. Just use your brain and if you dont want to work at selling your clothes then it will probably be hard to sell them ANYWHERE. If you are a buyer be SMART! Read reviews and ask the questions (true to size, any wear and tear, style numbers, fabric, etc etc etc). I am a fan of poshmark because it is something fun I do on the side where I can make some extra cash. It's also great because the clothes I never wear that I have kept in good condition can be loved by someone else!

HORRIBLE SITE... DO NOT CARE ABOUT CONSUMER... I ORGERED WHAT WAS ADVERTISED AS A NEW MELODY IN MOTION CAROUSEL... IT ARRIVED FROM VENDER KCARSON21 ON THE 22ND OF DECEMBER IT WAS BROKEN AND TOTALLY INOPERABLE... CONTACTED K CARSON ON 25TH TO RETURN AS WELL AS PAYPAL AND POSHMARK LETTING THEM KNOW THAT MERCHANDISE WAS NOT AS ADVERTISED AND IN INOPERABLE CONDITION... THEY BASICALLY TOLD ME. TOO BAD BUT WE CAN NOT TAKE BACK A RETURN AFTER 72 HOURS... I THEN SHOWED THEM THAT I HAD BEEN WITHIN THE 72 HOURS... THEY THEN BASICALLY RESPONDED WITH TOO BAD YOU DIDN'T FOLLOW OUR PROCEDURES PROPERLY... WITHIN THE 72 HOUR TIME FRAME EVEN THOUGH I WAS IN TOUCH WITH THEM AND THEY COULD HAVE GUIDED ME IN THE RIGHT DIRECTION... THIS WAS MY FIRST TIME USING THIS SITE... WHICH I WILL NEVER USE AGAIN... I NOW HAVE A $60.00 PIECE OF JUNK... I HAVE SINCE SEEN OTHER REVIEWS OF THIS SIGHT THAT ARE OF A SIMILAR VEIN... WISH I HAD SEEN THEM EARLIER... THEY REALLY DESERVE NO STARS AND POSSIBLY A CLASS ACTION LAWSUIT... LEGAL ROBBERY...

I am new to Poshmark and prior to this purchase I had only bought one item. That purchase was great however the next one not so much. I was looking specifically for a flannel shirt and the title of the item stated it was a Flannel shirt. When I got the item in the mail and realized it was not flannel I immediately tried to contact Poshmark. You only have 3 days to contact Poshmark and then there is no way to contact them. I notified them of my problem nicely. They responded that I needed pictures of the item. I sent back the sellers listing pictures. They again said they needed more pictures which seemed ridiculous. I sent more. After my first attempt reaching out to Poshmark the seller contacted me to see what the problem was. This was done on the purchase page not through any direct email. I explained to her why I was disappointed. I never heard back from her. I got another response from Poshmark stating "Our review found that the item is consistent with the listing, therefore we were forced to deny the return. Moving forward we recommend reaching out to the seller for more photos or ask further clarifying questions if needed. " I responded again asking how the item was consistent with the listing since it WAS NOT flannel. I never got another response. I tried to contact the seller and there is not way to send a direct email to them. I asked via comments if she could give me her email so I could send a private message. She told me to just comment on her page. She then proceeded to be totally rude in her response and ended by saying she doesn't know what I wanted from her since Poshmark denied my problem with the item. I commented back and never heard from her again. I have bought and sold items on Ebay for years and never had this problem. I, as a seller, wouldn't treat anyone this way if I made a mistake. I had hoped for some understanding, an apology, a discount, or a return. But I got nothing but negativity all the way around. Now, that Posmark settled the problem (even though they didn't) I have no way to get ahold of them. There is no place to write a review for the seller either. I DO NOT recommend Poshmark!

Been on for 1.5 years and had couple cases and won, one person was asked to return the item and never did. Had an issue of online bullying from a fellow posher who sells used clothing. Complained a lot to posh and felt like they did it care. They said after many emails they would investigate but doubt there will be any conclusive results. She never bought from me. Her actions lead to a group bullying incident. Beyond her childish incident from this user I have had a great experience. Sold a lot of boutique items and have repeat customers which I love because I develop good relationships with them. I would have surely rated them a five star if I was not bullied from a *******@Lavender_Lemon

Fast forward to 2022, I have been selling on Poshmark since 2017 and I am a Poshmark Ambassidor 11 which one has to complete certain tasks like selling atleast 50 items in a 3 month period and lots of shares and keep a good feedback rating. I find that Poshmark support to be super excellent and really listen to me as a seller of this status and when I say when cases arise that I do not accept a return, Poshmark closes the case in favor of me as a seller. If I am wrong I will accept a return.

As far as a bulling incident that happened in 2017, I still feel the affects of this by people I never had contact with have chosen to block me because they believe that user and oh by the way she is NOT a Poshmark Ambassidor 11 and she has only one listing. I am happy she has no more success on Poshmark.

Don't be too friendly with users on Poshmark because this can lead to problems of they asking for things you do not want to deal with. Always be professional and see your right before emotion warp your selling experience.

I joined Poshmark to help thin out my closet(s) and make a little money in the process. I have good experiences and after reading all the negative comments thought I would share. I've listed about 30 items, and sold about 7 making a little over $100 dollars. Everything I sell I bought through reputable retailers like Macys, Nordstrom Rack, Outlet Malls, Zulliy. I realize I am not going to make my money back even on items new with tags (NWT) and that buyers are paying shipping, so I take that into consideration when pricing. But I also know what I could reasonably expect as a tax deduction if I were to donate the item, and am not willing to go lower than that. I am also not desperate to sell and would rather re gift NWT items to friends rather then basically give them away. As for those that experienced scammers - what I have learned is to provide more info in my descriptions of items I sell, like we are a non-smoking home. If those details are important to you or you are allergic to animals - ASK! One of the beauties of the app is to ask the seller as many questions as you want in the comments section. Comments are not able to be deleted, so you can see what others have asked or if they have negotiated with the buyer for a lower price. You can also see if the seller ignores anything, is rude, or puts off some other red flag that leads you to not deal with them. The one snafu I had was I got an email saying my password had been updated, when I didn't do it. I responded to the email and they quickly locked my account and allowed me to reset my password after proving my identity. Scary to be hacked, but it was taken care of quickly and I didn't lose any money from my account.

I've bought and sold on Poshmark for years. They're the only app exactly like it's kind and in many ways they dominate online used clothes shopping. There's a lot you can only find through them and the app is very user friendly. Lately the customer service I've received as both a buyer and a seller has been a major let down, which I'll explain with two examples.

As a seller: I was taking awhile to ship an item but still in the allotted timeframe. The customer reached out and was very rude about it and I told her that I wasn't comfortable completing a sale to someone who was speaking to me the way she was and cancelled the order. She proceeded to call me names. I reported her to Poshmark, who did absolutely nothing. They didn't even respond to my message. Wouldn't be surprised if that's the first time she treated someone that way and it certainly won't be the last, as apparently there are no consequences. They are helping create an unsafe online community.

As a buyer: I purchased an item described as something with a "raw hem." I didn't realize what this meant exactly but had seen items described this way before and they seemed fine. It turns out it was a romper that was cut in half to make a shirt. I reached out to Poshmark who again did nothing and when I pressed, kicked me a $5 site credit. The item was misrepresented and they could care less. They instead told me that it was represented accurately and they couldn't help me. I've made them so much money as a buyer and a seller and it means absolutely nothing to them. They make a ton of money off loads of people, why would they care about a single custmer?

As much as I feel like I hate their customer service, I still use the site. If you're looking for something niche it might be the only place you can find it, which is the only thing that keeps me there. They have the upper hand in this department and know it. If you want to feel respected as a buyer or a seller, however, this is not the place. They are greedy and lack empathy.

The only good thing about ordering was the reminder to ONLY shop from reputable sources like A...
3 weeks, no order, NO phone to call

Read the fine print... they're not responsible for sales under a certain $$ amount. If your a victim call the FBI... LET'S SHUT THEM DOWN!

I deleted all the 6 7 correspondence as It makes me sick to think about the website Stick to Amazon OMG Poshmark stinks rate a 0

I purchased an item on Poshmark, I didn't use the Poshmark App, but just the Poshmark website.
The Item I purchased and paid for, arrived fairly fast.
Upon opening the package, I realized that I didn't want the item.
The item was a ballcap, but it had Advertising printed on it, which I didn't see when I purchased it, and I wanted to Return it.
I Contacted Poshmark Support via Email (There is No Phone Number, Everything has to be Done by Email)
In order to get a Refund or to Return an item, the record of a purchase has to be located on Poshmark!
I couldn't find where I purchased the item on Poshmark!
I Contacted Customer Support about this, and after 4 days Nothing has been Done!
I submitted the Order number, the CC receipt where I paid for the item and proof of USPS delivery! Still Nothing
All I get is Useless information on how to start a Return Request, which I've Done!
I've got Emails from Poshmark claiming they can't find the Order number, that they sent Me, when I purchased the item!. I Don't know if I'll ever be able to Return this or if I'll be Stuck with It!
Buyers Beware of Poshmark!

Holding my Small amount for 75 hrs after delivery, No help at all, No response or JUST RELEASE FOR GOODNESS SAKE S, This is ridiculous

Poshmark is an app used mostly by underage kids with no intention to buy. Returns are hard and kids will play the counterfeit card as a return excuse. When returns are granted, sellers will receive their formerly new items wadded up in a wrinkled ball inside out. Returns are always accepted if you can show a picture of a tear or stain on a garment that wasn't described in the listing. Even finding one tiny short loose thread will grant you a return As a seller Poshmark is a great app for selling large and heavy clothing items since the shipping fee covers up to 5 lb but you better have only trendy items and be willing to waste an hour a day sharing. The sharing process is probably the stupidest invention on Earth most Poshmark users have moved on to mercari You must also be ready to put up with constant kids lowballing you as Poshmark has no filtering system as a seller be prepared to put up with nitwits that will ask you to pose in the item you're selling and be willing to put up with endless trade questions and available questions nothing is more annoying than having a person ask you if the item you're selling is still available you tell them yes they never buy. They ask you that question because most of the underage sellers will list the same item on another Marketplace and sell it and forget to take it off the other Marketplace. As a plus Poshmark allows you to have multiple quantities in one listing I could go on and on but I'm going to stop it will be hard for you to make more than $700 a year on Poshmark then when you do be prepared to pay 30% of it back to the taxman it is possible to make thousands of dollars on Poshmark because I have but again you need to have very trendy items and be able to get them at a good price also it's not a good place to sell expensive items because it doesn't matter how real it is you'll be accused of it being fake if people are unhappy with the seller because they don't accept their offers they report listings and get you in trouble listings that are perfectly fine

I bought one thing from poshmark. It was fine, shipping was fine, billing was fine, packaging was fine. No complaints there.

In the time between making an account and receiving my package a week later I received something like 40 emails from poshmark, the overwhelming majority of which were marketing emails. "Just unsubscribe" I can hear you thinking. Let me explain how they've made that harder than it has to be on purpose.

In 2003 the US Congress passed CAN-SPAM which, among other things, require marketing emails to have that little, barely perceptible "unsubscribe" button hidden in the text near the bottom. As you may have noticed, some companies have wised up since 2003 and split their marketing emails into categories. This way, when you hit "unsubscribe" they only have to stop sending you mail from that category.

For example: sitejabber has these two distinct categories: "Email me periodic Sitejabber newsletters and updates", "Email me periodic Sitejabber contests and promotions". The unsub link on an email will only remove you from whichever mailing list that email's category uses.

Poshmark has 21 categories of email, 12 of which will message you before you even engage with the site at all (liking posts, following pages, whatever). Whenever you unsubscribe, you get taken off one... except you don't. I unsubbed from 3 emails before checking my notifications settings and everything was still on. Technically, they have 10 business days to honor my request and I checked after about 3 so maybe they were getting to it, or maybe they just suck.

Oh wait, it gets better. I check my emails on my phone. On mobile "Email Settings" link at the bottom of their page redirects you to a page asking you to download their app. They know why you clicked that button and they know which user clicked it. The "unsubscribe" button in their emails takes you straight to their webpage and has your user id in the link. It works because they're legally required to make it work. When they're not required to make it easy, its' hard.

The lack of respect for their customers is loud and clear.

I've been on Poshmark for ~8mos and have made 9 purchases: 4/10 were 'meh' to mediocre, 4/10 were satisfactory, and 1/10 was from probably the coolest seller that I've dealt with!

The reason though for the 1/5 rating is because for the past few weeks, I've been pelted with SPAMS from not only the e-mail account that I registered with Poshmark, but ALSO my primary account that I mistakenly used last month to log in to Poshmark! I'm now getting identical SPAMS on both e-mails almost simultaneously! I've had that primary account for OVER HALF MY LIFE without getting SPAMMED on it, and the ONLY link between this and the e-mail I use with Poshmark, is POSHMARK! This conclusively tells me that Poshmark stores every e-mail address, even non-related to login, and it tells me that either their IT dept. is incompetent or they sell member e-mail addresses!

I've now disabled my primary e-mail address, created a new one, and spent a few hours e-mailing all my family and friends my new primary address!

POSHMARK IS A JOKE! > :(