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Wisconsin
1 review
1 helpful vote
Follow Edward T.
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I bought a jacket, for twice anywhere else, but ok. I put in my CC info, personal data, phone numbers, all of it. As soon as I bought it, my credit card said the charge was credited, went thru. 10 minutes after that, the charge was debited again. The CC company said it's a data mine, and I should replace my card, and check my credit to make sure they don't use what they stole.

Date of experience: January 17, 2025
Nevada
1 review
1 helpful vote
Follow Laura C.
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I have been a Poshmark customer since 2013, and yesterday, I had the worst experience. A seller intentionally misrepresented an item, listing it as large size. But when I received the item, it was a medium. I submitted a return request but Poshmark denied it saying I should have asked more questions. The size "large" was literally in the product title. What questions could I have asked to ensure the seller wasn't lying? "Hi, seller? Are you lying about the size stated in the product title?"

Date of experience: March 26, 2025
New York
1 review
1 helpful vote
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Over pricing
January 13, 2025

I have noticed many,many items on Poshmark that if you watch prices and do your homework. Several dresses are priced at $100-$500.00 or more. The same exact dresses are on Temu for many times less that $20.00.

Date of experience: January 13, 2025
Michigan
1 review
2 helpful votes
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What a waste of time.
January 1, 2025

I made my first purchase on Poshmark...a sweater that I already have, but getting a bit worn, was listed. I purchased it, paid, and sat and waited. A week and a half later, my order was canceled because the seller suddenly did not have the item. Seriously? Glad I got my money back, but I won't be buying anything here again. Total waste of time.

Date of experience: January 1, 2025
Michigan
1 review
2 helpful votes
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Purchased a size 9.5 womans Adidas...recvd them only to find out they were a MANS 9.5. I immediately contacted the seller Who agreed there was a problem, we both alerted poshmark. I entered the hospital... But still trying to handle business. Poshmark ask me for a photo I sent them the one the Seller had listed... They asked me for a photo of the INSIDE of the shoe...I explained I was in the hospital... Ask them to contact the seller...and later that day they DENIED my return. So I am out $61. They simply do not care! NEVER AGAIN! This is NOT an isolated issue...you cannot even CALL them...the listed phone # doesnot work...Contacted BBB...Got the REAL phone #...they do NOT answer...they even TELL you that on the recording...AND the mailbox is full...WHAT TO DO? DON'T SHOP THERE!

Date of experience: February 21, 2025
Michigan
4 reviews
7 helpful votes
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Not a good online shopping experience...no customer service... Sellers don't have to respond...their awful...look at the BBB...just this year alone, all the terrible stories on there

Date of experience: January 28, 2025
Georgia
1 review
1 helpful vote
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Sellers Going Broke
March 4, 2025

Beware of Poshmark's "My Promoted Closet" program. It costs money. A lot of money. You won't get what you paid for.

They show you numbers. They look good. They aren't. The return on investment breakdown is dishonest. They count your total sales before taking their 20% cut. That makes the profit seem higher. It isn't. Intentional misrepresentation.

We believed in it. We thought it would work. We waited. We paid. We watched. Nothing changed.

We ran tests to see our "Promoted Items". Friends searched for our listings. The results were the same. Our promoted items were nowhere to be seen. The "Other Items You May Like" banner was filled with other sellers' listings, but not ours.

Hundreds of dollars a month we were charged by Poshmark. And still, nothing. Participating under the "Promoted Closet" program, Posh ended up making more than half of every dollar we sold. This represents an unstainable business model based purely on unfettered abject greed.

After a number years on Poshmark we're done. We're now selling elsewhere.

Date of experience: March 4, 2025
Montana
1 review
1 helpful vote
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I had an awful experience with Poshmark's so-called "buyer protection" and want to warn others before they waste their money.

I purchased a pair of jeans listed as 31x28, but what arrived was a 26-inch inseam with undisclosed tailoring that made them completely unwearable. When I reached out to the seller, they refused to take responsibility. So I did what Poshmark says to do—I submitted clear photos proving the item was misrepresented and requested a refund.

To my complete frustration, Poshmark denied my request, siding with the seller despite clear evidence that the listing was inaccurate. Their buyer protection is a joke—if a seller lies about an item, you're out of luck.

I've wasted time, money, and energy dealing with this. And now, I'm stuck with a product I can't use. I refuse to resell it and scam someone else the way I was scammed. Poshmark clearly prioritizes sellers over buyers.

If you're thinking of shopping on Poshmark, think twice—if something goes wrong, don't expect any help. I will never use this platform again and strongly advise others to avoid it.

Date of experience: January 28, 2025
Virginia
1 review
2 helpful votes
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I was a long time buyer/seller on Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. PM guidelines state payment is automatically released within 3 days of delivered status. In all of the years I have been active, it wasn't until recently that my funds started to not be automatically released. Instead, my funds are now being held-up. The last couple of months, on average it takes at least 7 to 8 to get my funds released. That is after I have to initiate and file an order problem inquiry on each case. Support doesn't respond until typically 3 days after filing an order problem inquiry. It is too much of a hassle anymore just to get paid. Something is up because I have never had so many problems with PM before.

Date of experience: December 7, 2024
New York
2 reviews
0 helpful votes
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Sent a transfer of $300 to Poshmark but the Revolut card( the only card Poshmark accept) only sent $295.92. Poshmark said that in order to begin the business the value should be $300. I offered to send on the top $4.08 more. Poshmark refused and demanded that I sent a second transfer of $305,00 I order to begin the business. I refused to sent it and u requested the refund of the transfer of 295.92 to my Revolut card. Poshmark refused to return my funds unless I make a second transfer if 305 to their account. Of course I refused. So the customer line sent me the following message. If you don't sent 395 more your won't receive your money back your stupid piece of $#*!. I'm reporting the case to the police, all over the web companies reviews sites and I'm going to small claims court to demand my money back. I requested Poshmark to shut down my page and cancel my sales, but they didn't take action: my page is still on line and I'm unable to delivery the orders because I refuse to do a second transfer to Poshmark account. So be aware when you do business with them! There is no customer service call center and they are not helpful. What happened with me is a virtual thef. They absconded my funds and are refusing to refund me even after I said that I don't want to make business with them. It's a scamvag company. Look for another reliable platforms like Shopify and never go to Poshmark, their customer service is trashy and they are not realizable when it comes to the transfer for funds.

Date of experience: January 16, 2025
California
3 reviews
7 helpful votes
Follow Ronda E.
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Poshmark condones sellers misleading customers by selling fake merchandise. Stay away from this this platform. I have gotten duped twice. Never again! I'm done

Date of experience: December 19, 2024
Oklahoma
2 reviews
4 helpful votes
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Fakes Run Rampant
November 25, 2024

I feel like for the money they make there's no excuse not to do a better job of controlling what is being posted. The fake handbags are out of control. The new accounts with too good to be true mid range bags that are straight up counterfeit. I can appreciate a dupe. Quince is a great place to get a really popular profile for around $100 in leather. Not an exact copy, but close enough in passing, and maybe close enough it satisfies the need for the original style - nobody is purposely sounding $300 on a FAKE bag that retails $520 (on purpose)
They need to do a better job of protecting their buyers and closing down these fake accounts not leaving it to the community to do that for them!

Date of experience: November 25, 2024
Canada
1 review
4 helpful votes
Follow Christine P.
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Oh it's so easy, just list it right "here". The when someone wants to buy it, the wheels within wheels start turning. Set up the bank account - oops, you have to have an account with one of their partners. Set up a new account, you have to deposit $30- to verify it's you. Do that then go to the person that wants to buy your item and click receive and oh boy, they say I need to have at least $400 on the card. I'm sorry, but if they want me to send them $400 for a $30 item I am trying to sell, they can stuff it. Account cancelled as soon as I get my $30 back.

Date of experience: November 25, 2024
North Carolina
1 review
5 helpful votes
Follow Sue H.
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New seller now never seller on Poshmark. DO NOT DO BUSINESS WITH THIS COMPANY.
Said to verify my account they would not debit money from my accounts. That was a lie. Also have a debit for $132 from CA for Mint Mobile. Only people I gave this card to was POSHMARK.

Date of experience: December 16, 2024
California
1 review
4 helpful votes
Follow William M.
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First of all, they lie in the advertising. They say they authenticate anything OVER $500. I paid $500 for a vase and ask them NOT to authenticate it as I knew it was not fake (I am a pottery collector of over 30 years and know what I am buying). And $500 is NOT OVER $500. It is equal to $500. I informed them that the gold paint on the vase was "cold paint" and was very fragile and rubs off easily. They vase went automatically to them from the seller and they then sent it to me unbelievably poorly packed. It was rolling around in a box with bubble wrap which was not secured to the vase. As a result, the gold rubbed off in several places, reducing the value by at least 50%. I am sure the clueless authenticator knew nothing about what he or she was doing. Will NEVER buy there again.

Date of experience: November 12, 2024
California
1 review
3 helpful votes
Follow CATHERINE DIANE H.
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Horrible
November 1, 2024

Fees are 20%
Good luck ever trying to return anything. This purchase said 'slight' pilling.That was inaccurate.
Yet I was denied a return. You do all the work sharing your product on a daily basis.
Lots of fake products.
You wait forever for your payments.

Date of experience: November 1, 2024
Georgia
1 review
3 helpful votes
Follow N J.
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Website is garbage
October 30, 2024

As much effort you have to put into selling the clothes, you get pennies for your clothes and then even the smallest mishap leads to a return and then you put all that effort for nothing. These are used clothes, easy to miss some things. Don't waste your time.

Date of experience: October 30, 2024
Massachusetts
1 review
1 helpful vote
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@k_and_aclothing
November 12, 2024

Don't deal with her! Claims 8 days to ship yet google says 3 business days...paid on Tues and Sat STILL NOTHING...claims was going to ship Mon and cancels on Sun...joke!

Date of experience: November 12, 2024
New York
1 review
2 helpful votes
Follow Erin L.
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BUYER BEWARE! When shopping in the WOMENS section in the US, I ordered a size 8 shoe. I was shipped a men's size 8 UK shoe. Clearly, this is not going to work. Neither the seller nor Poshmark is willing to work with me to accept a completely unworn item that was misrepresented. They told me I could try to resell it on their site. I guess they want to get the double commission. I am now out over $900 with no ability to contact ANYONE! Please, do not use this site to buy anything!

Date of experience: October 28, 2024
Pennsylvania
1 review
3 helpful votes
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Always side with seller
September 20, 2024

Poshmark always sides with sellers even when they are wrong. I purchased a pair of shoes described as "purple" the photos were definitely purple. When I received the shoes which still has the original tag on the bottom they were a dark cranberry. The tag listed the color as rich cranberry. While I wasn't seeking a refund because it's dang near impossible to get I left negative feedback which the seller disputed. Poshmark requested photos which I provided. I even provided a stock photo of the item from the brands website which showed my photo was accurate and sellers was way off. Posh sided with the seller even though I stayed I wasn't seeking a refund. They should hold their sellers responsible for photos that are clearly off as that should fall under item not as described. They started out as a fun site to buy on but after this last fiasco I'm through buying anything on there. At least their competitors are not color blind and care about the buyers a bit more than posh. It's ridiculous.

Date of experience: September 20, 2024

Overview

Poshmark has a rating of 1.3 stars from 2,851 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
772
value
696
shipping
671
returns
648
quality
630
+781