QLinkWireless

This company helped me out and has excellent services. If you have an iPhone 14, they don't have eSIM, but everything now is perfect text messages, Calls, and data are promising. You can either pay for the service, or if you have help from the state like Social Security, Medicare, Medicaid, or welfare, they help you out very much

I got this device in the hopes that I would be receiving unlimited data like they advertised after I reached 30gb of data I was quick shut off, unlimited must mean something else to these people, looks like a case for false advertising to me

Better service and what it doesn't work great inside sometime I make phone calls and phone don't even ring half the time I wonder what's wrong and all the sudden somebody picks up the phone or it doesn't go

Just repeating the others. The ZTE n817 sent to qlink clients, who are typically the poor, and disadvantaged is absolute garbage. Defective phone that is plagued with problems. Qlink is well aware of the problem and does nothing about it. When your phone fails( and it will) they will try to send you a new one replacing junk with junk and the same problems. Customer service is non existent. They make it a policy to ignore emails. Only time that they respond is when they are publicly bashed on their Facebook page. Steer clear of qlink. You could end up without a phone for months

Good luck speaking with someone when your having issues. Makes you feel helpless. They cancelled my service when they switched over and sent out SIM cards to use to upgrade. Only mine did not work and I could not make calls. I signed up with another provider, now they won't lete port my number to the new provider. So I have to contact all my contacts with my NEW #. Save yourself the missery and go elsewhere.

I am new to qlink. I signed up with qlink and purchased a new phone through their website. I received a corrupt phone. When I called to address this they said to return phone but that I was responsible for shipping charges for the broken phone they sent me. Really! Bad business.

This free phone service is a blessing for anyone who may need a little assistance. I couldn't afford a phone due to personal medical issues at this time so thank you to Q-link wireless for this service they provide. I have had no problems with the service provided and have enjoyed having a phone to stay in touch with family, friends, and work. Thank you Q-link for everything...

Well folks, I can tell you just how good they are you can port your own number to them any year and a half later it will still be stuck in potation mode. They will deny it and they're also also having to pay the government back $62 million that they wrongfully used For lifeline and ACP reciprocates $62 million guys of government fraud from this carrier. I don't think the government should just see their money back. I think they should shut them down to be a government assistant but they robbed $62 million from the government.

Another negative for Qlink anyone you call if you can call sees your number and can access your qlink information, name, address, age, passwords by just using your number on qlink app. No password is asked for just the phone number

Absolute worst customer service and company I have ever dealt with. I'm a caseworker and I work with a client that does not speak English. I tried to get help for his account and did everything they required, which was to submit a document stating that he gives me permission to speak with QLink on his behalf. I emailed the document and received confirmation that I sent in the document and they would review it in a few business days. Weeks went by and I heard nothing. I called in to have them check on the document and they told me they never received it. Completely incompetent company and the customer service is atrocious. The customer service rep I finally got to speak to after playing with their stupid phone menu for 30 minutes could barely speak English and was very rude. I would not recommend QLink to anyone, in fact I will recommend to every client I have going forward to stay away from QLink. -10 stars

Qlink is a great cellphone that offers optional plans for your needs. Just in time for Back to School students or for the individual financial status affordable. With unlimited texts and minutes is sure to see that Qlink is the best for people. Customer service support is available for any questions for you.

I opened a new account for my mother in June.

She Rarely uses it because she is over 90.

When I went to her account, I noticed she had used all of her data.

So I ordered a new SIM card.

In July, it still had not arrived so I asked them why?

They told me there was no record of my order so I re-ordered it.

Still yet her phone is using data … 3 gigs … but no one is using it. Hmmmmmm?

So I asked again for a new one and they told me that they have no chips.

No chips, no service.
Who is using all of her data, I asked.

Your chip is in the mail.

So I told them, just forget about it, ok?

At the end of the day…
There is no such thing as a free cow chip.

Got my sim card on the 12th, wouldn't work so I called, they answered said to follow the pamphlet yeah already did, sent me to some one else couldn't understand them what so ever and they wouldn't help at all anyway, the other 2 were extremely rude, said my bf couldn't help set it up yet the other 2 had no problems I have some medical issues I can't talk on the phone... They said I had too no matter what, then they said oh we will put you on hold and hung up, spent over an hour trying to get a hold of someone and they completely ignored us... They were also raided last June wish I knew before trying this
They are so unbelievably unprofessional and rude in every way.