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QLinkWireless

How would you rate QLinkWireless?
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Kentucky
1 review
0 helpful votes
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Older lady
May 16, 2022

I am so glad for this. I can't afford to pay a cell phone bill. When I go out, even outside I take my phone with me. It makes me fell safe knowing if I fall I can get help. This is a blessing

Date of experience: March 4, 2022
Washington
2 reviews
0 helpful votes
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I have not encountered any problems/issues with my account. All Services that are included in my plan have been available without faults from the day My Account was activated.

Date of experience: January 1, 2023
Ohio
1 review
0 helpful votes
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Helping Families
May 3, 2022

QLinkWireless is honestly an amazing Company! They're business is Cell Phone Service/Internet/Phones and more! The Amazing part is that they have a Monthly plan that includes 100% FREE UNLIMITED call/talkminutes, 100% FREE texting, and also 100%FREE UNLIMITED DATA &HOTSPOT! They work with our government to provide these amazing benefits to the people and families that qualify for help and assistance through welfare, food assistance, cash assistance, medical/Medicaid assistance, ect. All you have to do is fill out they're application and see if you qualify today!

Date of experience: May 3, 2022
Florida
1 review
1 helpful vote
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Crappiest service I have ever had. If you want a phone that you can't use go with qlink. Proof is in sending this on a assurance phone because the qlink will not send.

Date of experience: August 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Works well, except...
January 25, 2024
Updated review

1. Sometimes I can hear another person's voice on the line during a call. Call frequencies seem to overlap.
2. My iPhone sometimes drops the call while I'm talking to someone.

Date of experience: January 25, 2024

Wrong Phone Number
November 1, 2023
Previous review

The phone number you have for me, 835-222-2996, is NOT my Q-Link phone number.
I signed up using my current cell phone number, which is 484-634-1934. Please update your records. Thank you. Best Regards, Joanna Hulsman

Date of experience: November 1, 2023
New Jersey
1 review
3 helpful votes
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Completely Not Good!
January 29, 2024

I'm on an unlimited plan provided by government assistance. They continue to restrict my services stating I've used enough data for the month on an Unlimited plan. Instead of slowing down my high speed data they continue to restrict my services. I cannot text, nor use my internet/data. During a trip using my gps I've gotten lost from the sudden restricting my services. They continue soliciting me into buying more minutes and more data and state that there's nothing they can do about my services which is very confusing being that I have an unlimited plan. They also continue to blame the government stating it's due a funding cut that they've already stated via email/text that this effect wouldn't take place until March of 2024. The fact that they're trying to get funding out of customers before hand is ridiculous. I've been have issues with this company since I've enrolled. It's seems like they're getting money from the government to help customers but continue to try get additional money out of customers for promised services. Seems like a big Ponzi scheme. I'm happy to hear the government is cutting funding for this fraudulent business.

Date of experience: January 29, 2024
Kentucky
2 reviews
0 helpful votes
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Awesome
January 10, 2023

I love this service. The coverage is great. I've had one issue and when I spoke w customer service they were all over it and had the issue fixed in no time. I'd recommend this to anyone. Thanks

Date of experience: December 12, 2022
Georgia
1 review
0 helpful votes
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Stay connected
January 3, 2023

It's good to stay connected to my love ones without the hassle of a phone company. I can use it in my watch as for convenience do to place I can't pull out my phone.

Date of experience: January 2, 2023
Utah
1 review
1 helpful vote
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Im am currently on hold again and have been since this morning. After about an hour of hold the call just ends. But I have to talk to someone to get this resolved so I am stuck. The second I can afford to get away from this garbage I will. Data doesnt work. They keep trying to blame my phone but it worked fine on their network until the forced this 5G "upgrade" now I have no data connection using the "New Simcard" they mailed to me and forced me to use. I have tried the simcard in two other unlocked phones and its the same result. Customer service is just outsourced to people who barely speak or understand any english and reguradles of what I say they just keep reading a script becase they dont have the competencey to listen to the issue and have zero problem solving skills. This is not based on a single call to them. This has been a struggle of mine for weeks. Do not get QLink if you in anyway depend on your phone for anything important.

Date of experience: May 20, 2021
Texas
1 review
1 helpful vote
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I have contacted these MFers multiple times by phone and email and they NEVER get back to you. I haven't even activated a phone and tried to cancel service immediately to go to another company and now I'm stuck with a worthless company with terrible customer service, a terrible customer service voice prompts with bad connections and a website that's useless.
I am going to attach photos to shows the amount of times I've emailed them. For every email I received from them I replied how much I didn't want to work with QLINK and that I needed to return a sims card immediately!

Date of experience: June 8, 2021
Missouri
1 review
6 helpful votes
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QlinkWireless lies more than my ex.
June 1, 2021

It's a shame that qlink has lied about everything. I've been using their services for about a year now. They were just as expected at first. Then they told me that when I upgraded my sim card to the 5g network that's would get a free tablet and by enrolling in the EBB Program I would get unlimited data until they end the EBB Program. Every month I was supposedly getting "unlimited" Data and that's what my bill says but believe me it's not unlimited at all. First of all the first days of data that I do get will only load regular web pages sorta slow but after you've us d a few gigabytes of data it gets throttled to the point that you can't even make a googl search. This has happened every month and even after calling about the data the representative claimed my data was unlimited but I'm very aware of how my data gets throttled and suddenly on the 1st it starts working again every time. I've also been told multiple times that my tablet was ready to ship and I would get an email with a tracking number as soon as it ships. They been telling me that for 3 months now. I don't know how they benefit from doing this to me but it is stupid. I never asked for any of it to begin with. They offered and I just don't like acting like I'm getting something that I'm not. Qlink sucks, I'm gonna go to a different provider. Hope this helps someone.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Could be better
November 5, 2023

I don't get signal at my house I have to use my wifi an go outside to make calls and I loose signal in open road or where there's a lot of trees. It's annoying an the service is really slow an laggy.

Date of experience: November 5, 2023
Utah
1 review
0 helpful votes
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Overall rating
January 28, 2023

The service is always really good and I'm very thankful for this program, my only complaint is,, THE Phones that come with the service are complete TRASH,JUNK,CRAPY, USELESS, burdens that work about 4 days improve the quality of them terrible phones,, thank you

Date of experience: January 27, 2023
Tennessee
1 review
0 helpful votes
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Reliable service
February 26, 2024
Updated review

Reliable. Brought my own iPhone AND they were able and willing to PORT my ATT cell #! Keeping my device and number was awesome and they made the effort seamless! 4 STARS OUT OF' 5 cuz its really NOT. UNLIMITED DATA! They will slow down or even quit your data at 4GB OF USAGE...

Date of experience: February 25, 2024

"Unlimited" data
January 20, 2024
Previous review

Customer service couldn't explain or admit that the reason why my phone stopped working was cuz after using 4GB of data they shut my data access down COMPLETELY. They didn't just slow itt down or warn me either. Im overall satisfied with the service but could reach out and touch long term customers with a better repoir, service and admit they shut my data OFF for exceeding their "unlimited data" limit! I can't wait to see how well they treat me when i need a new iphone cuz this battery has no life on its last memory! 3yrs old SE. HAPPY CALLING 2Everyone! NO UNLIMITED DATA HERE.

Date of experience: January 20, 2024
New Hampshire
1 review
0 helpful votes
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My q Link
May 8, 2023

I honestly can't believe the good service I get with q Link they treat me well my service never fades to include voicemail and internet and extremely happy

Date of experience: February 5, 2022
Washington
1 review
0 helpful votes
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Good Value
March 22, 2022

Good value for the money. I am disappointed with the speed of the internet. It's frustrating to wait what seems an eternity to download. Probably due to the phone furnished is not the best.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Great service
May 1, 2022

This service is the best I have experienced in a long time. The allocation was easy to fill out and the sim was easy to install. They answered all my questions.

Date of experience: May 1, 2022
Arkansas
1 review
4 helpful votes
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Their mission statement says "Within minutes you will be approved for UNLIMITED Data, Text, Phone, With 4G / 5G on the fastest network" Those are lies. If you want to pay $15 for 1Gig then feel free to sign up. But this company suckers you into 4.5Gig and never turns on the UNLIMITED. Their offices were raided by the FBI and FCC because they are scum of the earth. Why are they aloud to operate in any capacity?
My phone is 5G ready and the only service i get is G... thats right G. Not 4G or 3G. Just "G"... Its ridiculous and they will put you on to their customer service in Pakistan with a script that only says "WE ARE SORRY BUT WE CANT DO THAT, OR HELP YOU, YOU HAVE TO BUY A PACKAGE OR MINUTES"
DONT GET THIS SERVICE, THEY ARE LIARS!

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Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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Q link wireless
April 5, 2024
Updated review

Great unlimited data I love the service. Make calls stay updated with my friends and family is very important to me

Date of experience: April 3, 2024

Q link Wireless
March 3, 2024
Previous review

Great Service to have.I like the q link wireless because I love the unlimited data talk and text. Good data is all good to using.

Date of experience: March 3, 2024

Q link
February 16, 2024
Previous review

I love the unlimited service. It a service to stay connected with people who I know. I love the unlimited data too and text.

Date of experience: February 16, 2024

Q link
January 1, 2024
Previous review

I love the unlimited service. It a service to stay connected with people who I know. I love the unlimited data too and text.

Date of experience: January 1, 2024
Montana
1 review
26 helpful votes
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These people, they aren't a COMPANY, they are GOVERNMENT leech thieves does NOTHING to help people, they are nothing more than thieves. Their SUPPOSED free phone service runs off the $80.00 a month WI-FI I pay Spectrum for. They sent me a Sceptor Tablet that NEVER worked and they stole my SECOND $100.00 government assistance for a tablet this year. There cheats need to be tarred, feathered and run out of business NOW!

Date of experience: April 19, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115