website thubmnail of QLinkWireless

QLinkWireless

How would you rate QLinkWireless?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
0 helpful votes
Follow Kalpana S.
Unfollow Kalpana S.
Send Message
Share Review
Report Review

Anyone with only on social security can afford this service at Anytime.dont have to worry for bill. And really good service.

Date of experience: August 1, 2022
Maryland
1 review
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Send Message
Share Review
Report Review

A No Problem Company
February 6, 2022

Always there for you when you are in need of service, it's like a lot less stress on my time, to be able to rely on an honest provider...

Date of experience: February 5, 2022
Michigan
1 review
2 helpful votes
Follow Jamie S.
Unfollow Jamie S.
Send Message
Share Review
Report Review

I called and got an automated menu
They will not solve my issue
Do... not... use
Go to assurance wireless

Date of experience: May 26, 2021
Washington
1 review
0 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Send Message
Share Review
Report Review

Good review
October 15, 2022

I've had a good experience with q Link when I have had problems the customer support has been very helpful

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
Follow Eugene S.
Unfollow Eugene S.
Send Message
Share Review
Report Review

It's very good to have useful Internet and mobile service just wants to speed up a little more dollar sign

Date of experience: May 23, 2022
Maryland
1 review
0 helpful votes
Follow Bonnie C.
Unfollow Bonnie C.
Send Message
Share Review
Report Review

Great service!
February 1, 2023

I have never had a problem with my service at all. Very reliable and stable. It's been a true Godsend!

Date of experience: October 1, 2022
Wisconsin
1 review
0 helpful votes
Follow Ricelle E.
Unfollow Ricelle E.
Send Message
Share Review
Report Review

I haven't had to pay monthly for the use and service of my phone.
Quality of connection is great too.

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Send Message
Share Review
Report Review

Amazing service
April 1, 2022

I have never had an issue. It's great service. Im on social security and i needed the help very much.

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Send Message
Share Review
Report Review

How can I purchase Data from you Q Link? The Tablet doesn't work in my house unless I can Get Data from you? I hope I can purchase Data from you some how

Date of experience: April 13, 2022
Utah
1 review
14 helpful votes
Follow Dan L.
Unfollow Dan L.
Send Message
Share Review
Report Review

After my service was disconnected for TWO WEEKS I filed a BBB complaint.

Because I filed a BBB complaint QLink canceled my account.

I emailed twice and spoke to customer service three times to no avail. Upper management had black balled my account "because I was unhappy with their service".

Date of experience: April 17, 2019
Washington
1 review
0 helpful votes
Follow Carol N.
Unfollow Carol N.
Send Message
Share Review
Report Review

I love my phone.
August 3, 2022

I love your program. For your phone's. They have so many to choose from. There prices for the phone are reasonable. Thank you very much Carol Noble

Date of experience: August 2, 2022
Massachusetts
1 review
2 helpful votes
Follow Ashley J.
Unfollow Ashley J.
Send Message
Share Review
Report Review

No problems
March 5, 2022

Haven't had any issues, very pleased so far. I've been with q links for close to 6 months. Never had a lapse of any kind. Good deal

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
Follow Alton L.
Unfollow Alton L.
Send Message
Share Review
Report Review

Four Star
March 12, 2024
Updated review

I gave it a four because I keep getting messages to change.I like the way everything is working.4444

Date of experience: March 11, 2024

I was having problems with everyone else now Qlink is a great help, Thanks Qlink I will refer to others

Date of experience: March 3, 2024
Tennessee
1 review
0 helpful votes
Follow Alice T.
Unfollow Alice T.
Send Message
Share Review
Report Review

Great service
June 2, 2022

Customer service representative are very quick to get you answer not very long wait time they always do nice

Date of experience: June 1, 2022
Washington
2 reviews
0 helpful votes
Follow Jose H.
Unfollow Jose H.
Send Message
Share Review
Report Review

A no frills, get what is promised, phone service that so far has kept its end of the contract. I see no issues as of yet...

Date of experience: April 11, 2022
Massachusetts
1 review
17 helpful votes
Follow Sam K.
Unfollow Sam K.
Send Message
Share Review
Report Review

2 paper cups and a string
December 26, 2021

Would be an improvement on this phone and charged 25 bucks! I would have done better buying groceries!

Date of experience: December 26, 2021
Minnesota
1 review
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Send Message
Share Review
Report Review

QLink are fraudulent crooks. I am disabled and have been around and around with them. My social worker and ARMHS workers have tried numerous times to speak to them. The employees at QLink speak English as a second language and apparently read from a script. I was promised a new phone in April and sent them an email a month later not receiving it. Now QLink is stating that "the free phone was a promotion and is no longer" and I have to purchase a new phone. My social worker and ARMHS worker both read the QLink email promising me a new free phone. One of the QLink supervisors, Grisely, hung the phone up on us after repeatedly giving fraudulent information. My social worker called again on Ssturday 11/20/21 and spoke to a QLink employee who admitted what they were doing was fraudulent. My social worker requested a supervisor to contact us on Monday 11/22/21 and did NOT contact us. A QLink employee, Stanley put us on hold and then disconnected the call. This company is not truthful and continue to make money off vulnerable/disabled adults.

In addition, I am told, by QLink, that my present phone is not compatible and my phone will be disconnected on 12/15/21. This is not okay. Having a cell phone is imperative being a disabled person.

Date of experience: November 23, 2021
Missouri
1 review
0 helpful votes
Follow Gretchen F.
Unfollow Gretchen F.
Send Message
Share Review
Report Review

This has got to be by far the absolute best cell service and choice in phones for me when I needed it most and I couldnt have made a better choice...

Date of experience: February 4, 2022
Texas
1 review
1 helpful vote
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

Please if you been affected by the w link scam please contact the FCC and SEC and the US Dept. of Inspector General. These Guys are the same as TracFone. Qlink = scam

Date of experience: July 23, 2021
South Carolina
1 review
1 helpful vote
Follow Bradley C.
Unfollow Bradley C.
Send Message
Share Review
Report Review

They sent me my new sim card the other day and the phone simply would not recognize it. Finally able to get ahold of a real person there and was informed my phone was outdated (it was from them) and I needed to purchase a new one from them. Of course their web site wouldn't let me as it said I needed to send in my eligibility documentation (I get several emails a month threatening to cancel my service if I do not supply it, which I do every single time. I have talked to customer service about the harassment of it and they said they do not know why that is happening and will take care of it. Nothing has happened and it still continues. I have sent the phone back to them (after the shotgun took care of it) and tellign everyone how bad of a company they really are. TOTALLY WORHTLESS AND JUST A SCAM AND FRAUD

Date of experience: January 13, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115