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QLinkWireless

How would you rate QLinkWireless?
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Indiana
1 review
0 helpful votes
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Love it
March 1, 2022

I love the qlink phone we use it everyday. This is a fantastic thing for ppl with low income. Keep it up Q Link!

Date of experience: February 4, 2022
Oregon
1 review
0 helpful votes
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These people have on idea what they are doing and have been holding my phone hostage for a week because I wont keep their servive!

Date of experience: March 10, 2022
Illinois
1 review
0 helpful votes
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Your safelink program is absolutely fantastic. Being low-income, i cherish the fact that i too can have phone service anytime; anywhere. Thank you!

Date of experience: March 1, 2022
Missouri
1 review
0 helpful votes
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Lifesaver
March 1, 2022

Without them I wouldn't have the opportunity for any communication service or life saving services in the palm of my hand their great!

Date of experience: February 4, 2022
Michigan
1 review
1 helpful vote
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I dislike this company!
December 16, 2022

They give you a hard time about simple things. I would not recommend them to anyone safelink is a better phone service!

Date of experience: December 16, 2022
Oklahoma
1 review
0 helpful votes
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Like Q Link
May 1, 2022

So far when I have a problem they are there to help. Always patient and kind. I appreciate all their help.

Date of experience: April 20, 2022
New York
1 review
0 helpful votes
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My experience
April 1, 2022

My experience with Qlink has been very helpful for me, it's the best service, I can go in to my website

Date of experience: February 4, 2022
Texas
1 review
1 helpful vote
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Love my Qlink services u would tell anyone that needs assistance especially with phone service etc they need to get Qlink!

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Great service
May 2, 2022

Phone sim working great and seem happy as of now. Hope to stay with qlink for time to cone thank you

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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They made this ez and for even the not so smart step by step guidance from begining to end! Thanks q-link

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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I love QLink
March 4, 2023

I always have a great connection. Customer service is always wonderful and easy to get in touch with. Thanks Qlink

Date of experience: November 1, 2022
Texas
1 review
1 helpful vote
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My phone doesn't always work correctly and I can't reach support! Want to use my old LG 5 Stylo help

Date of experience: June 9, 2021
Maine
1 review
0 helpful votes
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I lost my mind trying to get the slowest tablest in the world to just I dunno do any of its jobs... apps don't open nothing works as it should I broke it as I lost my mind trying to get it to work this is after months! Now recycling which will serve a better purpose then it ever did as a tablet! Also phone service is crap even tho I have" UNLIMITED"I HAVE NO MAP SRVICE CALL SERVICE WORKS WEN IT WANTS internet the same... and u think there would be a way to talk TO A HUMAN BEING TO RWSOVE ONE OF THE MANY MANY PROBLEMS BUT NO... WAYYY MORE OF A GGERVATION THEN ITS EVER SUPPOSED TO BE WORTH...

Date of experience: October 23, 2021
Maryland
1 review
0 helpful votes
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Thanks again, This is a wonderful and great service, l would recommend the service to everyone, and they have a great customer service to, Thanks again T Mobile

Date of experience: June 1, 2022
Washington
1 review
2 helpful votes
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I have had Qlink for almost 2 years now and have had nothing but problems. I have had 3 months of service in all this time that I haven't had a problem. Until they illegally shut it off. They made me reapply, said I'd have service restored in 14 hours. Reapplied, called to activate, told I needed a new SIM card. Got it yesterday. Not compatible with my phone and tried to force me to buy a new one from them. I refused and told them to cancel my account so I can switch carriers and they refused to cancel my nonservice service. Their "service reps" are unintelligible and they refuse to allow you to speak with supervisors or tech support. If I could, they would have minus 10 stars. They are committing fraud, bait and switch and attempted extortion. If you REALLY NEED lifeline, stay away from Qlink.
I reported them to the FCC and they flat out lied in their response, so, since I gave the FCC proof that they were lying they have escalated the issue. I have now reported to and received case numbers from the FCC, FTC, BBB, FL AG, my state AG and Florida version of the PUC. Don't just leave reviews that they never look at. Report them to the agencies I listed. It's the only way to stop qlink's fraud.

Date of experience: September 22, 2020
Maryland
1 review
0 helpful votes
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Review
February 14, 2024
Updated review

Don't know if it is the service or the phone itself but it is SLOOOOOW to respond to touch commands a lot of times. Most frustrating when trying to answer an incoming call.

Date of experience: February 12, 2024

A real moneysaver!
July 3, 2023
Previous review

Q-Link wireless is the best thing that has happened to me! Excellent service and coverage and above all...the price is right!

Date of experience: July 3, 2023
New Jersey
1 review
4 helpful votes
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Love it
January 24, 2021

My tmobile signal is great, I get Unlimited data, talk & text. No issues with bringing my own phone. So far so good.

Date of experience: January 24, 2021
Georgia
1 review
0 helpful votes
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Service review
July 3, 2022

Lets me know when they refill my service. I always have minutes. I also get texts unlimited. Have been pleased from day one.

Date of experience: July 2, 2022
Nevada
1 review
0 helpful votes
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I've been it for many years. I started when disabled then continued as a senior. I'm 71 and it works fine for me.

Date of experience: April 1, 2022
Indiana
1 review
0 helpful votes
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Very helpful
July 4, 2022

Easy to sign up, Tracking
Phone all the way to me hook up was easy. Support is great very helpful glad to have them as a Carrier (Q-link)

Date of experience: July 4, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115