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QLinkWireless

How would you rate QLinkWireless?
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New York
1 review
0 helpful votes
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Can you please help me try to get a different tablet I appreciate it I will send you the $10 when I get the tablet

Date of experience: March 1, 2022
Ohio
0 reviews
0 helpful votes
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I purchased a phone from Q Link wireless on November 1,2021 after receiving a letter stating my old phone would not work after December. I paid $19.99 for the phone and sims card. Upon receiving the phone, I noticed it wouldn't hold a charge for over 3-4 hours. I emailed them several times as the problem persisted, they never answered any of my emails. I contacted them by phone which is an awful experience in itself. The reps whom I spoke with told me I needed to buy a new battery for my phone. Obviously, every phone that this company sells comes complete with a battery that won't hold a charge. Instead of making this right with their customers and replacing the defective phone they send you or issuing you a refund, they tell you you're going to have to buy another battery for your phone. This company shouldn't even be allowed to be in business, they are taking advantage of people like myself who are on disability and low income. Why would I be responsible for purchasing a new battery for a phone I have had for just a few weeks unless Q Link knew all along the batteries in the phones they sell are defective. I ask for a replacement phone, they said no. I ask for a refund and told them I would send this worthless piece of equipment back, they said no again. Buyer beware……don't do business with this company, they are as crooked as they come. I also reported them to the Better Business Bureau. They know when they sell you these phones, they won't work. 10 weeks later and $19.99 short, I learned the hard way. It doesn't surprise me to learn the Feds raided their offices last summer. I would give them a ZERO rating if I could. They are awful to deal with and customers mean nothing to them.
TimB

Date of experience: January 11, 2022
New Jersey
1 review
0 helpful votes
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Excellent service
February 20, 2023

Qlink gives excellent service and let's you know when something happens. Plus they let you know when your plan has been renewed.

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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Qlink has truly been a lifesaver in his hard times couldn't afford phone service and has really come through with their service.

Date of experience: February 6, 2022
Washington
1 review
0 helpful votes
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A good service
November 16, 2023
Updated review

This is helping me out a lot I love having QLink for my service it has been a big help in my life so try and keep it up

Date of experience: November 15, 2023

Love the way it works
August 15, 2023
Previous review

With all my disabilities I'm loving every minute of it. It needs to have a little bit better reception single but other than that I'm loving every minute of it it helps me out and helps my son

Date of experience: August 15, 2023
Colorado
1 review
0 helpful votes
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Satisfaction
March 1, 2022

It is wonderful to be able to have Qlink, knowing that I will always have a reliable phone. Thank you Qlink!

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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Qlink is the Best
February 1, 2023

Been with QLink a few years and I'll never switch to another service. Love my QLink! The service and customer service too are awesome!

Date of experience: August 1, 2022
Pennsylvania
1 review
0 helpful votes
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Best phone service
February 1, 2022

Qlink is the best free everything I've had it for years and love it! I've never had any problems and if you do support is great

Date of experience: February 1, 2022
Illinois
1 review
0 helpful votes
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Qlink Wireless uses illegal and unethical practices. They WILL not port your number out if you decide to switch carriers.

Date of experience: April 8, 2022
New Jersey
1 review
8 helpful votes
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Frauds
March 8, 2019

I purchased a phone from them and still have never recieved it, I have to go to the Bank now and file fraud against them. DONT BUY ANYTHING FROM THEM!

Date of experience: March 8, 2019
Robin H. QLinkWireless Rep
over a year old

We're so sorry for the issues you have experienced with our service. Our Customer Support team has reached out to you personally in order to resolve this for you.

South Carolina
1 review
0 helpful votes
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Awesome Service
May 2, 2023

My QLink phone gets better service than my T-Mobile phone. Thank you keep up the awesome work. Work wonderful.

Date of experience: April 4, 2022
North Carolina
1 review
0 helpful votes
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Some aspects of dealing with the company were trying to say the least. The selection of phones leaves alot to be desired.

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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Great service.
May 2, 2022

I love my qlink service. Good reception, great service and friendly support. I would highly recommend to my friends.

Date of experience: March 17, 2022
Pennsylvania
1 review
0 helpful votes
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And i love your wirless service but they need to speed up there internet service to 5g better connection and faster service and speeds

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
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Data ENDS every month in the middle of the month on the 15th. Very frustrating since they advertise free unlimited data.

Date of experience: November 18, 2022
Arizona
1 review
0 helpful votes
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I'd like to thank Qlink Wireless for your service and availability of phone
Service. I'm enjoying my phone service…

Thank you

Date of experience: June 1, 2022
Puerto Rico
2 reviews
0 helpful votes
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Very good
July 2, 2023

Excellent product for everyone who needs coverage signal wherever you are.I use when my other fone doesn't work.

Date of experience: April 5, 2023
Texas
2 reviews
0 helpful votes
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Peace of mind
June 1, 2022

Love this benefit takes a lot if stress off me. Thank you QLINk, it's easy to sign up and very fast delivery

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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Blessed
March 4, 2022

Hi I try appreciate everything Qlink had to offer because this has truly been a blessing having free services

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
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Great service
May 2, 2022

Once the miner bugs were gone almost 2 years ago it's been a great service to use extremely satisfied thank you qlink wireless.

Date of experience: May 1, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115