Can you please help me try to get a different tablet I appreciate it I will send you the $10 when I get the tablet
I purchased a phone from Q Link wireless on November 1,2021 after receiving a letter stating my old phone would not work after December. I paid $19.99 for the phone and sims card. Upon receiving the phone, I noticed it wouldn't hold a charge for over 3-4 hours. I emailed them several times as the problem persisted, they never answered any of my emails. I contacted them by phone which is an awful experience in itself. The reps whom I spoke with told me I needed to buy a new battery for my phone. Obviously, every phone that this company sells comes complete with a battery that won't hold a charge. Instead of making this right with their customers and replacing the defective phone they send you or issuing you a refund, they tell you you're going to have to buy another battery for your phone. This company shouldn't even be allowed to be in business, they are taking advantage of people like myself who are on disability and low income. Why would I be responsible for purchasing a new battery for a phone I have had for just a few weeks unless Q Link knew all along the batteries in the phones they sell are defective. I ask for a replacement phone, they said no. I ask for a refund and told them I would send this worthless piece of equipment back, they said no again. Buyer beware……don't do business with this company, they are as crooked as they come. I also reported them to the Better Business Bureau. They know when they sell you these phones, they won't work. 10 weeks later and $19.99 short, I learned the hard way. It doesn't surprise me to learn the Feds raided their offices last summer. I would give them a ZERO rating if I could. They are awful to deal with and customers mean nothing to them.
TimB
Qlink gives excellent service and let's you know when something happens. Plus they let you know when your plan has been renewed.
Qlink has truly been a lifesaver in his hard times couldn't afford phone service and has really come through with their service.
This is helping me out a lot I love having QLink for my service it has been a big help in my life so try and keep it up
With all my disabilities I'm loving every minute of it. It needs to have a little bit better reception single but other than that I'm loving every minute of it it helps me out and helps my son
It is wonderful to be able to have Qlink, knowing that I will always have a reliable phone. Thank you Qlink!
Been with QLink a few years and I'll never switch to another service. Love my QLink! The service and customer service too are awesome!
Qlink is the best free everything I've had it for years and love it! I've never had any problems and if you do support is great
Qlink Wireless uses illegal and unethical practices. They WILL not port your number out if you decide to switch carriers.
I purchased a phone from them and still have never recieved it, I have to go to the Bank now and file fraud against them. DONT BUY ANYTHING FROM THEM!
My QLink phone gets better service than my T-Mobile phone. Thank you keep up the awesome work. Work wonderful.
Some aspects of dealing with the company were trying to say the least. The selection of phones leaves alot to be desired.
I love my qlink service. Good reception, great service and friendly support. I would highly recommend to my friends.
And i love your wirless service but they need to speed up there internet service to 5g better connection and faster service and speeds
Data ENDS every month in the middle of the month on the 15th. Very frustrating since they advertise free unlimited data.
I'd like to thank Qlink Wireless for your service and availability of phone
Service. I'm enjoying my phone service…
Thank you
Excellent product for everyone who needs coverage signal wherever you are.I use when my other fone doesn't work.
Love this benefit takes a lot if stress off me. Thank you QLINk, it's easy to sign up and very fast delivery
Hi I try appreciate everything Qlink had to offer because this has truly been a blessing having free services
Once the miner bugs were gone almost 2 years ago it's been a great service to use extremely satisfied thank you qlink wireless.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.
We're so sorry for the issues you have experienced with our service. Our Customer Support team has reached out to you personally in order to resolve this for you.