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Rakuten

How would you rate Rakuten?
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Arizona
1 review
0 helpful votes
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Love Rakuten
July 31, 2019

I have had great success using Rakuten and would recommend it to everyone. I will continue to use it and recommend it to others. Thanks.

Date of experience: July 31, 2019
California
1 review
0 helpful votes
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Good Food and Service
July 31, 2019

Food was good and service was quick and attentive. I recommend eating there and plan to eat there again.

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Money back is great
June 10, 2019

It's nice getting money back when shopping for things that you need and for those things you really don't need!

Date of experience: June 9, 2019
North Carolina
1 review
0 helpful votes
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Consistently Satisfied
July 31, 2019

I've been a user for many years and I've been consistently satisfied and have recommended it to many friends.

Date of experience: July 31, 2019
Massachusetts
1 review
1 helpful vote
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Long-time, very happy Ebates customer
December 31, 2015

Excellent service & great product! Excellent customer service. Always quick response, very professional & helpful.

Date of experience: December 31, 2015
Kentucky
1 review
0 helpful votes
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I had a problem so I sent ebates a email and ebates fixed the problem immediately and emailed me back.

Date of experience: February 7, 2015
Japan
1 review
4 helpful votes
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I got many spammed.
September 22, 2019

I got spammed.It's really annoying to get spams all the time! There is concern over the leakage of personal information. I don't recommend RAKUTEN.

Date of experience: September 22, 2019
Poland
1 review
2 helpful votes
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They delete accounts - scammers! I do not recommend!
They delete accounts - scammers! I do not recommend!

Date of experience: June 10, 2020
Colorado
2 reviews
1 helpful vote
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Remarkably efficient customer service, no, make that shockingly efficient and gracious customer service.

Date of experience: January 6, 2015
North Carolina
3 reviews
9 helpful votes
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You shouldn't have to "fight" for promised rebates.

They should not stealth remove awarded rebates.

Date of experience: May 9, 2019
Delaware
2 reviews
2 helpful votes
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Fantastic customer service, took care of a small issue immediately, very happy and thankful to Ebates!

Date of experience: October 4, 2014
North Carolina
1 review
0 helpful votes
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Love love love Ebates!
December 13, 2016

Love getting cash back on stuff I already need to buy! Excellent customer service which is so refreshing nowadays!

Date of experience: December 13, 2016
Illinois
1 review
0 helpful votes
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Ebates review
August 5, 2018

Cash rebates are available on a lot of sites. Great customer service with quick responses and resolutions!

Date of experience: August 5, 2018
Wisconsin
4 reviews
0 helpful votes
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Makes shopping fun
August 5, 2018

It's great to make a purchase, knowing that you get something back later. Not all stores give the same percentage but every little helps.

Date of experience: August 5, 2018
North Carolina
2 reviews
1 helpful vote
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No problems
December 18, 2016

Bought refrigerator filters. Arrived quickly and in exact detail as website listed. I would buy from again.

Melody Solis

Date of experience: December 18, 2016
Ohio
1 review
0 helpful votes
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These folks really helped me with a purchase problem I had and they came through.
Thank You Again Ebates!

Date of experience: May 15, 2018
Georgia
2 reviews
1 helpful vote
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My experience using Ebates has been 100% positive. I recommended it to family and friends w/o reservation.

Date of experience: August 1, 2017
California
1 review
1 helpful vote
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Quick, responsive service. I had a question regarding my cash back account. It was addressed with efficiency and professionalism. Thank You Ebates!

Date of experience: July 31, 2017
South Carolina
1 review
0 helpful votes
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Outstanding Service
March 28, 2017

Any time I have a question or concern, it is answered immediately. Ebates has the BEST customer service. Thank you so much.

Date of experience: March 28, 2017
Pennsylvania
1 review
1 helpful vote
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I had an issue with a purchase, this was not ebates fault but they resolved it promptly! Such wonderful service! Thank you so much!

Date of experience: December 3, 2014

Overview

Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.

service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
+61