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Rakuten
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Shopping/Cash Back
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Rakuten

rakuten.com
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How would you rate Rakuten?
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Juliana G.
Florida
2 reviews
1 helpful vote
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Great
May 3, 2016

I purchased a storage bench and it's beautiful as well as useful for storage. Great service!

Date of experience: May 3, 2016
Jan M.
Rhode Island
1 review
1 helpful vote
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Love Ebates!
November 3, 2014

Love Ebates! If you're going to shop, why not get paid for it! I love ebates!

Date of experience: November 3, 2014
Ryan L.
New York
1 review
0 helpful votes
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I get paid for shopping how else can I describe it...
February 10, 2015

I get paid for shopping how else can I describe it!

Date of experience: February 9, 2015
Peter L.
Germany
69 reviews
484 helpful votes
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OK
December 3, 2015

The customer service support is not the best. Still, it is a nice business concept.

Date of experience: December 2, 2015
Kevin H.
Wisconsin
1 review
0 helpful votes
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My account was missing a promotional credit
February 4, 2015

My account was missing a promotional credit. My issue was dealt with quickly and politely.

Date of experience: February 4, 2015
Laura n.
New Jersey
1 review
0 helpful votes
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Love EBATES
June 28, 2016

I had issues the Ebates app. Within 24 hours customer service had the issue fixed!

Date of experience: June 27, 2016
Rose G.
Hawaii
1 review
0 helpful votes
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Referral assistance
March 4, 2015

I emailed to verify that I was listed as the referral for someone and was quickly responded to.

Date of experience: March 4, 2015
Amanda S.
Oklahoma
1 review
0 helpful votes
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It really works!
April 24, 2019

Used the app, shopped & got money sent to my PayPal account! Easy to use & will continue to use it!

Date of experience: April 23, 2019
Huiji G.
California
1 review
0 helpful votes
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Very nice and professional representative
January 27, 2015

Very nice and professional representative. Addressed my issues very fast.:-)

Date of experience: January 27, 2015
S P.
Maryland
1 review
0 helpful votes
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Customer Service
March 3, 2016

The customer service is excellent! The staff was very responsive.

Date of experience: March 2, 2016
Scott D.
Massachusetts
1 review
0 helpful votes
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Ebates is great..
February 11, 2015

Ebates is great. I wish i started doing this sooner and the customer service is great

Date of experience: February 10, 2015
Mike D.
Texas
1 review
4 helpful votes
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I get paid to do what I enjoy...
September 24, 2014

I get paid to do what I enjoy... shopping! Just shop through Ebates and get paid!

Date of experience: September 24, 2014
Maria Y.
Netherlands
1 review
1 helpful vote
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Always, and continuous prompt responses and excellent...
November 17, 2014

Always, and continuous prompt responses and excellent issues resolutions!

Date of experience: November 17, 2014
Gulam m.
Canada
1 review
1 helpful vote
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Ebates
July 4, 2015

Their rep and communication was excellent. Prompt reply and excellent problem solving skills.

Date of experience: July 4, 2015
Kate L.
Pennsylvania
9 reviews
11 helpful votes
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Sometimes yes...
August 17, 2015

Sometimes no. I sometimes find a better deal elsewhere.

Date of experience: August 17, 2015
Shala V.
Texas
1 review
0 helpful votes
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Great
May 5, 2016

Needed help with password updates and had immediate help

Date of experience: May 5, 2016
Crystal M.
California
2 reviews
0 helpful votes
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Immediately answered and dealt with my problem
January 18, 2015

Immediately answered and dealt with my problem. And so kind and courteous!

Date of experience: January 17, 2015
Allyson J.
New York
1 review
0 helpful votes
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Speedy response!
April 14, 2015

I got a really fast response. I really appreciate that.

Date of experience: April 14, 2015
H P.
Georgia
1 review
0 helpful votes
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A must have
August 12, 2015

I appreciate Ebates so much! I get so much cash back. Thank you, Ebates!

Date of experience: August 12, 2015
Cathy H.
Ohio
1 review
0 helpful votes
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Excellence!
March 2, 2015

All of my experiences with eBates have been wonderful! Thank you so much!

Date of experience: March 2, 2015
144 reviews are not recommended

Overview

Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.

service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
+61
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.

Business History

Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.

Company Representative

Ebates Seo
Ebates S.
Typically does not respond to reviews
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