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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
Bought two scooters on 5/3 with a delivery date scheduled between 6/30-7/2. Followed up several times to insure delivery window would be kept. Saferwholesale.com called me twice indicating they were out of stock of the scooter that I ordered and offered replacement scooters which I accepted. They day before the delivery window I called to check on the delivery and was informed they were shipping later that day and I would receive a tracking number. No tracking number was received so I called again the next day and was informed they were out of stock but had an upgrade available but would not receive them during the delivery window I needed for my vacation. I had to cancel order and buy them locally. Would never do business with them again and recommend that others stay away.
I am looking for a certain product (a drag plow), but this Website is so full of pop-ups, chat windows and other annoying items that I'm logging off and will look no further. I understand the offer of a chat, but when you close the box 2 times and it pops up a 3rd, well, forget it! Also, there is so much motion on the site that its hard to read it.
I have recently became a new customer and I wanted to Thank the guys: "Bob, Dan and Lance for taking the time with me that they did!" These Guys are the Greatest and I can't Thank them enough for their help! They were very nice and polite; and very well mannered! I will most definitely recommend your sight and the good service that I received to others! Love your prices too!
Tip for consumers:
Good Sevice, Good Conversation, Low prices and very cool products!
My newest addition to my saltwater tank is the 48” Aquarium Light I bought at saferwholesale.com and I'm loving it. It came with all the bulbs I needed, it fit my tank perfectly, and the fans are nearly silent. Customer support was easy to deal with, and the shipping was fast. I plan on growing into a bigger tank within a year, so I will be back for more supplies. Thanks guys.
I am just assembling my products that I bought from the website. These guys are really very wonderful as a sales and support staff. I bought the bicycle for my son and they shipped it very early as my expectations.
Seriously, at first I was not interested to buy cycle online as I was planning to visit to the shop for choosing one. But the amazing picture gallery solved the problem. I watched various products and picked some too.
Very good website for all kinds of users. Perfect for the online shopping lovers.
We ordered two scooters, one red and one blue. After quite some time I received a call explaining the blue wasn't available. We were given an extended warranty, but we are still waiting for our scooters. The salesman was easy to work with originally.
I purchased a scooter from this company 2 1/2 yr ago. Did not have a problem. Scooter is still working well. I take it to shop for yearly tuneup. I am now a return customer and recently bought another scooter. I have had to call Gerard, apparently he must be the owner according to the other reviews I have read, I wish I had found these reviews before my return purchase. How does this business stay in business with such a rude, arrogant man who hides behind a phone? This a$$hole hung up on me twice, interrupted as I tried to explain my issue, he took it to another level if he would just shut up and listen, since it was a very simple issue. He made a simple mistake and can not admit it. Stay away from this company, read the reviews! There are local scooter business' to buy a scooter from. Even if it costs a little more, buy local. The customer service is worth it!
This is the third time I have purchased items from SaferWholesale, and I keep coming back. My latest purchase was for two shower panels which I should receive in two weeks. My previous purchase was for a steam shower and it arrived ahead of schedule. I have been very satisfied with the salesmen, both Craig and Bob have been very helpful and easy to deal with. I will be back.
Back on February I purchased the 7500 pound trailer mover. The first time I used it one of the bearings I. The tire broke and you sent me a new tire. Now I paid $75 extra for the tires that cost $7 each at Harbor Freight, so nothing special or heavy duty about those. Using today after I put the new tire on and the copy came off the screw that you that you pull out the disengage the motor so it will roll freely. I screwed the cap back on but now when you pull it out the two prongs don't come out so it doesn't stay out and disengaged I have to hold it out with a screwdriver or something so the motor will turn freely. I am moving a 4500 pound trailer with a tongue weight of 660 pounds so it should be more than capable based on the specs. If I had the money and ability to ship it back for a refund I would but don't. Enclosed is a picture of the motor thing pulled out and no tabs to hold it out. Very disappointed and dissatisfied with this product and would never recommend it to anyone.
Please head over to our website and fill out our support request ticket so we can take care of any problem you might have. Again sorry for the inconvenience.
I have looked at this website a number of times and thought about purchasing a golf cart but, after the reviews and experience of other customers I will not be investing my money in a company I can't trust. So, very thankful I read the reviews first I am a senior adult and my money comes hard can't afford to be taking advantage of by fraud company.
Hello, Please understand that we make hundreds of transactions per month and everyonce in a while we get a complaint from a customer. But rest assured that we do resolve every issue that comes in. Im sorry we could not do business with you and thanks for your consideration.
I am really impressed with the patience the guys (Jeremy and Vito) had for me, i was uncertain about my purchase and they made me feel comfortable and were very informative. Thank you Vito for finalizing my purchase of the electric scooter i highly recommend saferwholesale.com. I will write another review once i receive my product... Thanks again, Tiffany.
I am a working lady and I have a baby who is 5 year old. I was looking for good soft toys for him and I booked from this website. I got the shipment within 2 days using the credit card payment. It was an easy deal and enjoyed my shopping on this portal. It was the excellent experience.
Just bought a pair of shoes from this online shopping store. Feeling very comfortable as I saved lots of time with the online shopping. This website is really very helpful if you are doing the online shopping. There is no need to take tension about the shipping as their shipment policy is very fair.
I am totally satisfied with their services. Fantastic experience.
Purchased an exercise machine for 1999. 00 plus two hundred for shipping. I have yet to receive it. My emails have gone unanswered. I was ill for a couple of months after I ordered it and just thought it was taking a long time to deliver because I live out in the country but that wasn't the case. Don't know what to do next.
Charlotte,
I apologize for the frustration you encountered while ordering this product from our company. As you know the product you ordered is very hard to come by and we actually had to upgrade you to a similar unit in order to fulfill the order. It did take some time, but as of 10/15/13 the product was indeed delivered to you and you have not had any further issues with our company. The tracking number for the delivery is dhl.com # 5833895642.
Descriptions are clear and concise and straight to the point. The only thing that I do not like are the constant pop-ups. It makes it very difficult to navigate through the page. I can only spend a few minutes at a time looking around which is a disadvantage. I might stay and look around more if I did not have to constantly click pop-ups. I gets tiresome very quickly.
I paid for this 4 wheeler via bofa they took payment and they didn't send it to me a friend gave me the site and they didn't have any problems although they did accuse me of fraudulent transaction but they didn't give me a document that was valid in this accusation I think they got shady business and I will have my 4 wheeler in this transaction.
John 316
Tip for consumers:
Idk they have just outright did a good wrong here.
Products used:
Nothing
The infrared sauna that we bought was amazingly well-packaged when delivered and the team that installed it was super friendly and accommodating. We had questions, of course, and they were more than willing to answer all of them without leaving any detail that was unknown. Highly recommend!
Products used:
sauna was amazing
I called to look into purchasing a 150 cc scooter as second mode of transportation to and from work. Ray was awesome in helping me make the right decision and picking the appropriate scooter. I explained that I am a big guy and I was concerned about the ability for the bike to hold me and how I would look on the bike. (did not want to look goofy) He told me that the Sonic Boom was a good size scooter and that I would be satisfied. I received my scooter in about 8 days and rode it the next day and was really pleased. If you are looking for a scooter for transportation or leisure I assure you this is the place to deal with. The price is right. If you are concerned about speed this baby will do 65 easy.
I am excited to do business with saferwholesale. However I haven't been able to make a purchase online as of yet. I keep hoping for a better deal and it just hasn't worked out. I get offers and when I try to respond to them they disappear.
Check the Illinois Better Business Bureau. They have the lowest rating possible. They have been holding $850.00 of my money and have played one delay tactic after another to keep from mailing my refund that they promised they would do. This company is the worst.Use scamadviser.com and see for yourself. The latest tactic was that they are changing banks so I will have to wait 2 more weeks to get the refund. They have already held m y refund for 8 weeks. A real group of cons.
Please provide me us with your full name so we can look up your order and refund you in full if we havent done already.
Total ripoff. I wish I had read reviews of this lousy company. Charged me TWICE as much for a carport as their supplier. Their contract is designed so that as you recognize their fraudulent activity of overcharging. They still make money with (non refundable) clause. They know you will cancel order, but prey on you with catch all false refundable clause.
Tip for consumers:
DO NOT do business with this company. They are an internet scam operation.
Products used:
None - canceled carport, when I found out they were charging me more than twice what the manufacturer suggested.
I am in pursuit of the perfect golf cart for my family's needs and of course I want it for a great price (especially since my husband isn't totally on board).;)
I made an aggressive offer on a cart and while they turned me down, I am confident we can ultimately make a deal.
Do not trust these people the sale rep name is Matthew. They got me for $1850. 00. I owe them $760.00 on a purchase, and when I try to paid them off they said they no longer excepted debit card. What they wanted was my routing number and checking account. By that time I read some reviews and found out that the whole thing was a scam. So I ask them could use the $1850 that I already had up there and they said no that I would have to pay the $760 balance. So I new I was not going to give them a another dime. I call and reported the to the BBB and I'm not through yet. GOD don't ugly and these people that's taking I'll hard earn money which GOD is going to deal with them when the time right. Tommy Martin
Tommy your information is a bit biased and I can understand why you are upset, but can also assure you we have our reasons for the way your transaction took place. We must ensure that the funds clear our account before we can proceed the conclusion of the purchase. Also we only take a Check for Layaway payments such as yours. This is so we do not use our Credit Card terminals for Multiple transactions for the same customer. Our terminals charge us for use and to insure you get the lowest possible price on your purchase we need to avoid terminal fees. It is not that we do not accept debit card, because we do accept Credit/Debit Cards, but for your layaway we would not accept anything but a check. Also we experienced multiple bounced checks and frozen accounts when dealing with you as a customer so we needed to make sure to take all precautions to make sure you were not committing fraud or the funds would not clear. Each situation has different circumstances and unfortunately when funds bounce on a customer's account we have to take Check only to assure we receive the funds.
Recently I bought the 8' x 6' x 6' Custom BBQ Barbecue Trailer from saferwholesale.com. I already own a very similar product which I bought from a store here in town. Not only is the one I just purchased online a much better design, it's better made, and cost about 20% less than the one I bought in the store. I own a small BBQ catering company, and am in the process of expanding. I will make sure to order from saferwholesale.com again. The service was great, the shipping fast, and the product top notch. No need to go anywhere else.
Loving my new scooter! I live about 4 miles from work, and hate getting the car out for that short a trip. A friend of mine bought a motorcycle from saferwholesale.com, and suggested I check them out. Glad I did. I wasn't even aware you could buy a scooter for so cheap. Mine is so cute, and so much fun to drive. Once it arrived at my door all I had to do was put gas in it and it was ready to go.
Gain trust and grow your business with customer reviews.
G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Hello and thank you for your comments and concerns. We strive on excellent customer service and ALWAYS will take care of all customers! To answer the review: Gerardo is not the owner of the company and we did have a conversation with him regarding this situation. He had stated that there was cursing that had gone on during the phone call from the customers end so he needed to disconnect the call for that reason and that reason only. The customer placed an order a few years back and supplied us with their old order number when filling out the MSO form on our website. Because of that fact, we had the incorrect information for the order and so a re request cost was asked to be collected of $45 - I believe Ann got frustrated due to the fact that Gerardo was asking for the re issue fee of $45 which we are NOT charging the customer and sending out another MSO at NO COST to the customer immediately. Please understand that MSO paperwork is very time consuming and does cost our company money to produce and provide for every motorsport customer. Please understand. We thank you kindly, and if you have any questions, please do not hesitate to ask! Thank you kindly!