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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
Placed an order then I canceled. A Rep called me back the next day bagging to not cancel that he would wave this fee and wave that fee. So i agreed they took the money from my card. I never received the item. When i called to find out they said i canceled and the my order was never processed. After arguing that this is all BS and being hung up on more then once. I still have not been refunded or received the product.
I highly recommend you DO NOT purchas ANYTHING from this Horrible warehouse.
They are theievs
Saferwholesale made my buying experience easy. The shipment of the sauna went smoothly and I am super thankful for their professionalism and they even made sure that I know how to use the sauna after they installed it and even after they have instructed me on how to use it. Super thank you!
Call me a purest, but when I work out I don't care about any of the fancy workout equipment. All I want is my bench, and my free weights. The only problem is, my basement is overflowing with dumbbells. I recently found a dumbbell rack online at saferwholesale.com. I ordered two of them, and they're perfect. They were delivered quickly, I had no problems with the ordering process, and they arrived exactly as ordered. I will be a repeat customer.
I was not sure if this scooter would be able to give me the power I need. I was wrong. This scooter is awesome. I am able to rid it with ease. Seat is adjustable and makes it easy to adjust to my height. I love my super turbo Scooter 1200. Ride it all over town. 5 stars!
They have a very user-friendly site, that is easy to navigate, and their prices are reasonable... Their selection is quite extensive, as to the motorsports side of things... all in all a very nice site...
I bought a couple of outdoor propane heaters for my bars patio from saferwholesale.com. These heaters work a lot better than I thought they would. The patio is only 150sq ft and two of these heaters works perfectly. Our smokers love the fact that we're keeping the patio warm for them in the winter, and a lot of them have been asking us to set the furniture up so they can just hang out back there. I have a feeling once smokers realize they have a place to smoke, and keep warm, in the winter that we may get more customers. Good product and company.
I purchased a party tent from this company
It broke after 1 night. They refused to do anything about it. The worst customer service from Artie a manager. He was rude blamed me stating it was my fault for leaving it up overnight. It's a party tent. I would not ever advise anyone to do business with this company.
1) I received my Clear Glass Basin Vessel today and I truly have no words to express how happy I am with the product. I did not waste a minute to get it installed, and ta-da, my washroom has an all new look. I am going to get bag full of compliments from guests this Christmas, all thanks to SaferWholesale, for the wonderful product and offer!
I had a good experience the staff was was very helpful. The site was easy to navigate, the selection was incredible the prices were okay and I am looking forward to doing much business with Safer Wholesale
I placed an order with them. For the next 8 days, my order info said "processing", "in final stages of processing" and "may have already shipped". I finally called to find out how long my order would be in the "final stages of processing". I was informed that my item was no longer available. And no, they had no idea why the website did not say the item was not available, nor why I never recieved an e-mail telling me the item was no longer available. To which I replied "Thank you, you won't be hearing from me again, because I will never order anything from you again". How can a business like this stay in business?
I apologize about your order not being fulfilled, but we are not a physical distributor and rely on our vendors to fulfill our orders. If your unit is not available at the time you will be offered upgrade options or you can cancel the order. Your order was cancelled and you were refunded directly. Your issues were all amicably resolved.
They have nothing in stock, they order it all in from the original site. They pay google to be in the first page of searches. Do a picture search and find the original picture and site, buy from there will save $ and stress. Fraud anyone?
Hello, all of the units advertised are in stock, maybe the color you were looking for was not in stock but if its listed is in stock.
Called 6 times trying to get written quote to purchase a new pontoon boat. Twice I was promised quotes within the hour, The other times I was dissed and or hung up on by rude salsas personnel. Your sales staff needs to take lessons on human relations.
Called to get more information about saunas and was extremely disappointed. Rude customer service (person transferred me to someone else without letting me even finish my sentence). 2nd customer representative couldn't provide details about product and then just hung up. Horrible and unprofessional service. I was willing to spend thousands but will have to look elsewhere.
Hi Maksim,
I apologize if you had any issues with our company. If you are still interested in looking to purchase a sauna, please call in and ask to speak to my sales manager Conor. He will take the time to answer your questions, since we do understand that an informed customer is a good customer. You can call and ask for Conor at 866-606-3991.
I have bought from this company twice once from Bob and once from Jeremy and both times they were great! I dont understand why all of you had trouble i have spent close to 10k with them and dont regret a dime of it. Maybe its you guys that are the problem...
Got my Trailmaster Challenger ahead of schedule and in excellent shape. Was sceptical about doing business with SaferWholesale after reading reviews, but was pleasantly surprised with the product and the entire buying experience with them
Biar, beware this is the worst place to buy anything mechanical have the parts were not delivered no instruction booklets and when we called you had to wait forever online to get somebody and they kept redirecting you it's a third-party seller do not I repeat do not buy from this company. They're horrible and they do not have refunds. We got our steam shower and it had no parts with it and no instructions and then they gave us a hard time Barbie, where
Products used:
Steam shower
I am not please with the 4 wheeler or atv I received from you all. They scent me the wrong 4 wheeler or atv and the one I got was the wrong one it was scratch & damaged. I call and scent in pictures on 12/18/14. They was post to let me no something on 12/19/14. I called back and talk to man he told me they would call me back. Let me no something this 12/23/14 I haven't heard anything today. My Grandson not to happy that post to be his Christmas Present. My no *******908 call when you find out something. THINK YOU!
Ted,
The unit you received is exactly what you purchased from our website and the exact product listed on your sales receipt. The actual unit is made by Tao Tao and the model # is ATA-250C. We have sold this exact unit for over 8yrs now and it has not changed. As far as the damages, we did receive the photos and have submit a shipping claim with our carrier to send you a replacement battery. It has been 3 business days since you submit the photos and although the shipping claim can take up to 120 days for them to pay us for the damages we have already ordered you a replacement Body from our supplier and it is scheduled to ship to you just after the holiday. I apologize it cannot make it to you before the holiday, but we do intend to resolve all of your issues and get you the parts you need.
Thanks,
Artie
I can't thank you enough! If I were there I would kiss you! If you need any letters from me for a reference or my experience I will be more then happy to explain my experience with you from the day I first spoke to Sales until now. It has been so awesome to have the customer service be so on top of things the way you guys have been. I can't wait to get back on my scooter :)
Was lied to about cost, was lied to about shipping cost, was charged double for shipping as to what I was told, Was lied to about it was in stock. Was lied to about it would be received in 10 to 15 business day. Terrible customer service. Still have not received jeep month later and told will not for a few weeks longer.
8/5/15 Update: now over 2 months since order, still no delivery or refund. Was lied to again when told was arriving by ship any day now 2 weeks ago! Was told if asked for refund would get it, I send 3 emails to the customer service email they provide for that with no response. Beware this company is a scam!
Hello, Im sorry for the inconvenience. Please lets us know the name on your order so we can resolve this issue for you. I apologize for this. Please email in to cs@saferwholesale.com
I purchased a bike for a disabled person and was told it would be shipped to her, assembled and shown how to use it. Well today she received it, in a box! I called Great Sports at *******237 in Frankfort, IL where I purchased it from and asked to talk to Craig the salesperson who sold me the bike. I was not allowed to talk to him but the person who answered the phone denied everything that Craig had told me. How's is a disabled person able to assemble this bike (female). I can truthfully say I have never been more disappointed in a company in my life nor will I recommend them to anyone!
Hello, Im sorry for this. Please let me know who spoke to you so we can take measures. Please contact our parts/warranty department so we can guide you through any thing.
I ordered a scooter from you. Received it damaged. You were good about replacing the damaged part. Now I ordered a replacement battery from you. Took 3 weeks to get it. Over $400 and you sent me the wrong battery. I've called and called you guys and you keep saying you will call me back and you haven't! Either refund my money or send me the correct battery! Is that too much to ask? What's so hard about that!?
Please let me know the first and last name on your order so i can pull it up and see what happened. We can take care of the issue and get you the correct battery
I have never had a worst experience. I bought a scooter a month ago that came damaged, I have no manuals, no paperwork and I cannot get anyone to return my calls. They tell me parts are being shipped then they give me the manufacturers money and they don't return my call, these are the worst people I have ever dealt with, DO NOT buy from them
Im sorry for the inconvenience. Please email in to my parts dept parts@saferwholesale.com we will be more than happy to look into you claim and get you the required parts to fix your scooter.
I ordered my product on 2/16/2015 called and asked were it was and was told they didn't know but would have someone contact me and they never did I had to call again was on hold for 30 min had to call back told me to call on monday and then wait again on hold. Will never order from here again.
I cant stand saferwholesale these people are rude and will tell u anything to get u off the phone they will lie to u and tell u bull$#*! everytime u call these people do not buy anything from saferwholesale.com
First purchase was a 50 cc quad, it lasted 1 month before the crank case broke. 2nd purchase is a 125cc spear go cart, mirrors broke off, fender flaps broke off, reverse broke after a month. Contacted there service/warranty department and they have not returned my calls or emails.
Hello, Please email in with your inquiry and we can help you resolve the issue,
Claims@saferwholesale.com
Thanks!
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G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Karen,
I do apologize for your experience and I remember our conversation very vividly. We did inform you of our policies regarding Party Tents and how they are not permanent structures. We also checked your local weather for overnight weather and at the end of our discussion it was concluded that this damage had been caused by weather and improper care of the tent. Therefore, we could not warranty any replacement parts or a replacement unit. If the tent arrives to you Damaged, missing parts, or defective you will be warrantied whatever parts necessary. However once the tent is set up we are not liable for any inclement weather you may experience damage from. We were willing to get you parts to replace anything broken, but you refused to take responsibility for not disassembling the tent overnight and purchase parts. We even offered to get you a discount from our distributor for the parts needed, but you refused to accept anything else besides a full replacement, which we could not fulfill based on the circumstances of the issue. We are always here to help a customer get whatever they need to resolve any issues with a product they purchased from us, but our warranty policies are very clear and do not cover customer negligence.