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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
So far my experience was good I got a call last from a sell man that was a little pushy I'm trying to work on the funds to buy one for my grandson plus I have a friend that was thinking about but two for his grandkids I'm going to meet him when he gets off work to show him your ad. So throw me your best price for the ATV 110 cc 4-stroke automatic front brakes remote kill we are look to get two maybe 3 if I can work out the money
My experience today was not bad, but it didn't address my point. You said make an offer, but their was no offer made. You told me to rate my experience, but I had no experience with you. I mad an offer, and it was never addressed. It probably won't be addressed at all. I like the Azura Go Kart, but that wasn't addressed either, and that is what I wanted to purchase.
The 150cc bike I purchased had nothing but problems from the start. Was missing many parts and the first day I rode it the bike broke. I had to spend hundreds of dollars to get it fixed just for the bike to brake again. DO NOT BUY FROM THIS COMPANY! All their product is cheap Chinese machines that are absolute pieces of dog $#*!. The prices are too good to be true. Good luck getting your money back!
Nightmare Customer Service. Nothing Safe about SAFERWHOLESALE Read TERMS AND CONDITIONS BEFORE PURCHASING... that is where they can get away with what they do.
Purchased EW 88 L electric trike.
The sales page said it went up to 17 mph... not even close, we got it to go up to 5-6 mph after trying everything, even disengaging the front brake. After weeks of sending emails and phone calls that were mysteriously dropped and hung up on, their final position will not take the trike back. Out of over $1400!
Bike came damaged and waiting to see if they will honor at least the parts, will come back and keep you updated as this nightmare unfolds.
Read the TOS below:
7. Damage during Shipment: The items we sell pass a thorough manufacturer's inspection prior to shipping and are insured for damage during shipment. You are responsible for the product once it is in transit, including any damage or loss that may occur during shipment.
Tip for consumers:
PLEASE READ TERMS AND CONDITIONS BEFORE PURCHASING!
I worked with one of your Phone Reps, "Jason" who was absolutely "AWESOME". Not only was He courteous and so very helpful, but respected that I did not really know the product and was the MOST patient which made my experience very pleasant.
I consider Jake an invaluable part of your sales team, and will be definitely asking for Him when dealing with you guys in the future...
Respectfully,
Dave
If you are from Canada and wanting to import one of their motorcycle be sure they are on the list of Transport Canada. At saferwholesale they told me that they are use to make business with Canada and that the ship scooters every week in Canada. So I bought one and now that is time to register it in Canada, Transport Canada is telling me I did not have the right to import it in the first place. So I have to either export it from Canada or destroy it with proof send to the Canada custom offices!
We do a significant amount of business with Canada and even have a canadian exclusive website for products specific for Canada. Although we do sell 18,000 different products we are not specialists in what the registration and license laws are in each state or for this matter Canada. Always be sure to check with your local DMV prior to making an informed purchase to make sure the product is acceptable. We have shipped many products over the border, but motorsports are one of the most restricted product categories for import. We apologize for the discrepancy, but we are willing to work with you and offer you some compensation towards a future purchase with us due to this issue.
The products and customer service with SaferWholesale is like no other inthe industry, the trained skilled staff and customer service is beyond anything I have ever experienced for an online retail business. The range of products and quality is a cut above others in the industry. I would highly recommend you look at SaferWholesale for all of your home, personal and outdoor needs and tell the guys Terry sent you! Sincerely,
Terry Mikeska, President, Mikeska Inc, Texas USA
Well first I didn't know it would take this long to get my velocity scooter I have been calling every other day nothing I asked them when am I going to receive my order they said that they needed verification and I showed them. They said it was being shipped then I called and they said it was with the vendor im like ok can you get them to email me my receipt but I have proof that I paid them. I ordered my scooter on July 8 2014 and now it is July 31 2014 how long must I wait im kinda upset because I have a job interview coming up and I don't want to walk there and no one will take me so please someone out there tell me what I need to do cause I need my product that I ordered I don't to have to get my bank involved cause its not gonna be pretty. My email address is *******@yahoo.com please send me the information I am requesting.
First I want to say the customer service was awesome! My customer service Rep was Ray and he not only helped me pick out the right Trike scooter for me but also helped me find out how to get financed. He took his time to help me also and didn't rush me. I got my Trike in yesterday and I love everything about it. The UPS man was real careful unloading it and believe me it wasn't easy getting it out since it was on a long wooden pallet and his lift to get it out was not as long. He had to maneuver it sideways just right to get it out and down safely. It was packed in a steel frame and there's no way it would get damaged unless it was unloaded incorrectly.
I will be recommending Safer Wholesale to all my friends and when I drive my beautiful Trike Scooter, it will get some attention. I will advertise tor this company. Thanks Ray!
Janie Wesselman
I bouhht a 110 cc quad and the one tire was bent out sent pictures get a response i have to take it to a small engine dealer Bike was ridden twice. Then i speak to manager John he says send me a picture again I do dont hear back from them. I call again first he says he never spoke to me then he says I told you to resend pics. Then he proceeds to get nasty on the phone. I dont see how they they sell a product and diesnt back it.
Interested in ATV, great prices. It's a little confusing to know item selection (says 150-250 cc) but does not have size selection. Lot's of contact choices, chat, email, text and phone.
Bought a new electric forklift at Saferwholesale and received such great service while finalizing everything document needed for ownership. It was a smooth process I must say.
Craig the daytime salesman did good if everything is delivered as I was told. The two night shift salesmen were less knowledgeable and hard for me to do business with.
The Brand New Pro Jewelry Cosmetic Makeup Train Case Bag with Lockable Artist Aluminum Box w/ Strap it so convenient to carry. I can literally carry my entire cosmetic and jewelry wardrobe in this spacious yet elegant bag. Plus being a woman what else do I want other than style and comfort, of course low rates of these bags were by far the most attractive feature for me.
Its too much trouble to be forced to speak with someone. Most people, including myself, do research at work and dont have time to talk. Just give the best price up front or use messenger.
This is a fraudulent business. They mislead our family about their shipping capabilities and then charged us to restock the item. Totally misleading and corrupt.
We have been in business almost 20 years. We do not charge any fees for any return if there is any type of insurance or damage claim. We cannot find your name within our system, so please let us know what questions that you have so we can assist. We want every customer to be 100% satisfied, however it does not seem like this person is a customer. Please remove this review kindly!
Im trying to find feedback about whole house electronic hard water conditioner. Ive been researching and cant find much info on this product, also other ones have free shipping with other companies
Please call in with any questions you might have. We have a full staff of professional sales men who can respond to any questions you might have.
DO NOT BUY A THING FROM THESE CROOKS! NOTHING! Paid $2,500.00 for a Trike Conversion Kit for my Harley. These contraptions are designed with one flaw. You can get killed when the center rear tire looses road traction and then all power and brake control is lost. Contacted the rudest people... they actually HUNG UP on me! I now am out $2,500.00 for a DEATH CONTRAPTION I refuse to install. NO REFUND on custom orders? Refund cost is 30% of purchase order? These people are insane! CLASS ACTION LAW SUITE!
John,
It sounds to me like you had that product set up incorrectly and I am pretty sure that product comes with torsion axles that can be adjusted for perfect tire height. If you are not getting your rear tire to touch the ground it seems the product has been set up incorrectly. We have sold thousands of trike kits an different variations over the past 4 years and have never once heard of a customer experiencing the problems you have described. Hopefully by now you have figured this out.
Thanks,
Artie
BUYER BEWARE - DO NOT ORDER FROM THIS COMPANY! FIRST, their customer service is TERRIBLE. SECOND, they don't stand behind their product... Missing pieces, delayed shipment, lack of interest in making things right for your referral - just LIES, LIES, LIES.
S M,
I do aplogize you feel this way, but I can assure you we have customer service departments to help with all of your issues. If you have missing parts when a product is received you can get the needed parts from our Warranty department. As far as delayed shipments, that all relies on the specific product and manufacturer the product is from. We have over 18,000 products and 1,000 different vendors who sell their products on our website. Some items are less available than others and some products have longer lead times than others. We try our best to keep you up to date on any delays that may occur, but you can understand that some customer's are not willing to accept any sort of delay. At the end of the day we are here to get you a product less expensive than anyone else and we cut out the retail prices. We are your representation to a manufacturer's warehouse that has no customer service. We supply you with the point of contact to have all of your issues resolved. Even though the products do not come directly from us we are here to assist you with satisfying your needs.
Ordered a trike kit and got training wheels, poor customer service, very cocky about refund so it looks like I'm stuck with it! Lesson learned not to do business with again!
SO WHEN I PURCHASED MY UTV I DID NOT READ THE REVIEWS. MY BAD! SO WE ARE COMING UP 8 WEEKS SINCE MY CHECK WAS CASHED. IT SEEMS THAT SAFER WAREHOUSE HAS NO OR CHOOSES NOT TO CONTACT THEIR SUPPLIER/FACTORY/ASSEMBLER/IMPORTER. SO AFTER WEEK 7 I STARTED DAILY PHONE CALLS TRYING TO GET A SHIPPING/DELIVERY FORECAST. YESTERDAY(9/9/2020) THE SAFER WAREHOUSE REP WAS DOWNRIGHT RUDE AND MADE NO ATTEMPT TO HELP ME. DON'T BUY IF YOU EXPECT DELIVERY AS PROMISED AND RESPONSIBLE CUSTOMER SERVICE.
No problems at all ordering from Safer Wholesale. Got my bike and title on time and the bike was even better than I expected. Will do business with them again.
I've seen so many complaints about this company all over the internet, Yelp, Pissed consumer, the BBB. The owner Gary Briden was sued by the IL Attorney Generals Office. There are Facebook pages about this business. Safer wholesale new Lenox Beware is just one.
This company is total garbage! We purchased a 800$ atv from them on 7/22 and have been told every day for over a week now that it will be shipped in the next 24-48 hrs and then I was hung up on by their "friendly sales representatives" when I voiced my opinion on the issue! DO NOT PURCHASE ANYTHING FROM THIS COMPANY!
This customer's product was delivered to them prior to 08/14/14 via rlcarriers.com # I350171109. We shipped the customer their MSO paperwork on 08/14/2014. All of this customer's issues have been amicably resolve within 5 days of this customer posting this review.
Thanks,
Artie
I had a nice experience purchasing from Ray. He was very helpful in locating what I needed and getting it to me in the timeframe that my customer required.
Gain trust and grow your business with customer reviews.
G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Jason,
We have communicated with you on numerous occasions and offered you support with any issues you have experienced. You initially indicated to us that you had some damage to the Plastic body of the unit you received. We have offered to replace the damaged parts for you, but you declined because you could not get the unit to go as fast as you would have liked. These units do go upwards of 17mph depending on the weight of the rider. We indicated to you that you may need to perform some type of adjustment and we could get you in contact with the supplier directly to troubleshoot any issues you have experienced. You also declined this offer stating that you would accept nothing less than to have that product shipped back to the supplier and have a complete replacement shipped to you. We informed you that this was only an option if you were willing to pay the transit costs of the shipment back and forth. You also declined this offer. We have offered you options for resolution with each problem you have encountered, but you have declined any of our support. We are willing to help you with the issues you are experiencing, but you must also be willing to accept our support. We have not had any further communications with you since September and at this point considered your issues to be resolved.
Thanks,
Artie