SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
My 4 wheeler arrived, very courteous truck driver. Got it all assembled runs great. Very well made.
They were quick to respond to my offer... products at Web are great would shop here again
It was a great experience buying what I needed from safer wholesale I will shop here again
Once you place an order you cannot cancel, and their customer service is rude and disrespectful.
Scammers! DO NOT PURCHASE ANYTHING FROM THESE GUYS!
I ordered a Ranch Pony and to my surprise it showed up on time with no broken parts. However, it did not come with all of the parts, no instructions for assembly, no wiring diagrams and no parts list.
I contacted safer and BMS Motorsports (where safer buys from) and was emailed all manuals. Still, no parts. I have spoken with Jerry and exchanged many emails, but sadly, still no parts, still no idea of if or when they will show up. Additionally, after using the UTV one time the fuel pump must be primed every time before it can be started. Looks like this is due to cut fuel lines when manufacturer placed retaining clamps on fuel line.
Not a very happy camper at this point in time.
From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Tuesday, August 19,2014 8:42 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions
Hello,
Nothing yet. I think the claim was sent to the wrong email address but i have forwarded the claim to the correct party. I will keep you informed.
If you have any more questions please do not hesitate to email me back.
Kindest Regards,
From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Thursday, August 14,2014 8:21 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions
Hello,
Not yet we will give them a few more days to reply
If you have any more questions please do not hesitate to email me back.
Kindest Regards,
Jerry
Parts / Warranty
Great Sports Inc / Efficient Future Inc
2108 McDonough St.
Joliet, IL *******
Email: *******@saferwholesale.com
Ph# *******237 | fx# *******513
www.saferwholesale.com
On 8/8/2014 7:06 PM, John Bryant wrote:
Are the roof clamps and screws going to be shipped?
Tip for consumers:
Find a GOOD local dealer
Well I am trying to get approved for credit when I have none that's why I have a low score and yet I can't get any.
3rd time going there great place and staff. Can't go wrong they will help u get what u need
These Bastards won't lift a finger to help the Customer they are real $#*!S and they don't know what a mini bike is.
We have been in business for over 15 years. Please call or visit us locally in New Lenox, IL - We are open every day of the week and can answer any and all questions that you may have! Thank you kindly!
I am out over $6,000 for fence I paid in October and still have not received!
I do apologize for the inconvenience, please be assured that customer satisfaction is our priority and we would like to resolve this issue in the most expedited manner. Our claims dept. is currently working to get this issue resolved.
I have never seen a company that let's you make an offer for a lower price!
I jumped on the Saferwholesale trike kit for the lower price -- with wheels/tires and light kit, it came to $2645. 00. Other trike kits were close to $4,000 or more. Note that this trike kit will not work if you have fiberglass or other rigid side bags -- I bought it for my 1986 Honda Goldwing, but the hard, immovable side bags blocked access for the trike kit. Fortunately, my girlfriend's Yamaha VStar has leather side bags and would work with the kit. But the kit you get from Saferwholesale is universal and takes significant metal work to attach. The supplied brackets really don't do the job and are thin metal. Luckily, I found a motorcycle mechanic who fabricated the needed brackets and mounted the kit, for about $300. Still, you get what you pay for. For $3790, I bought a trike kit from Richland Roadster that is custom fit for my Honda and was able to mount it myself. What a difference! Instead of the thin metal of the Safer Wholesale brackets, the Richland Roadster is 1/2" thick solid steel bar! It attaches to the center kickstand and in front, whereas the Safer Wholesale kit only attaches to the bolts in the rear that hold the side bags. That didn't look safe to me, so I sought a mechanic to fashion stronger brackets to attach the kit. Additionally, the Richland Roadster has steel fenders with integrated lights, while the SW kit has black plastic fenders with trailer lights that are bolted on. And, if you send Richland Roadster a panel from your bike, they will paint the kit to match your bike. My recommendation: Forget Safer Wholesale -- contact Richland Roadster to order your custom trike kit. For $1100 more (actually just $800 more, given that you won't need to pay someone to attach the trike), you will be much happier with the result. (Voyager makes a quality kit too, for just a bit more that the RR kit). The only way I could recommend the SW trike kit is if you are very handy and have the tools and knowledge to fabricate and attach your own mounting hardware.
I got scooter but wasn't one i ordered than come to find out some parts are missing
Hello, Please head over to our website and fill out our support request ticket so we can take care of any problem you might have. Again sorry for the inconvenience.
Great new website, going to be buying alot. Wonderful customer service, they got back to me fast.
Easy to navigate site with great pricing. I found exactly what I was looking for.
Spent hours looking at ALL the cool stuff on the site... hard to pick :)
Well, so far I have been to the site approximately 7 times. I live in Ava on Lake Lanier but own a cabin in PIGEON FORGE TN. My husband is 73, and I work in home healthcare, but we have decided that if I can find an online business to he'll replace my income, I will take an indefinite leave from my career to be with and care for him. I'm extremely research based in my prospects because it's been my experience most goods tend to be relatively priced about the same or the quality suffers. That being said, I have extensively shopped items I myself have purchased as a consumer namely appliances for one... in over half the items I researched, exact same appliance I purchased most on sale, your company beat prices I was able to find 10 out of 10 times. That was in general pricing. PLUS THE ITEMS YOU CARRY ARE SOME OF THE LARGEST AND BEST NAMES IN THE BUSINESS! Now I'm working on my wishlist. The massage chair for us both would be ideal with the problems he has with his back and mine from caring for him. I also recently purchased a full size arcade game for a Christmas gift. I was just bummed to find out if I had known about you I would have gotten hundreds of games incl. On the machine FOR LESS COST! I haven't tried ‘make an offer' yet but that will be my next move. I'm a no nonsense mother grandmother who rarely is impressed, I guess you could go so far as to call me a hard sell. However, after making a list of items I'd like to have or items I know my good friends are looking for, then calling a few good associates who are knowledgeable about accurate prices, it seems your companies prices beat them all hands down. I'm not only comfortable sharing your info with my very good some lifelong friends for them to take advantage of the savings, but I'm actively setting up a game plan to offer them to others on a larger scope who could also use a break during these hard times. I may still be a hard sell, but thanks to your site I found by accident, consider me absolutely sold! I highly recommend that anyone who wants to know if this is legit, then just TRY IT OUT AND DECIDE FOR YOURSELF.
Bought a 27-ton log splitter for 1499. 00 with free shipping, if shipped to a business with forklift or loading docks. Money was immediately removed from my account, by electronic check, which was to give me an addition $50.00 off. Representative called and and total bill was for $1854. 00 with some story about transit fees via Los Angeles. After approximately 3 weeks and no delivery I contacted customer service and was told that the log splitter that I purchased was not in stock and that they were going to replace it with a 42-ton log splitter of equal quality. Again after two weeks and no delivery, I contacted them again and told them I wanted to cancel the order. I was told that it would be impossible to cancel the order because it was in the final stages of processing.
Now for the nightmare. When the log splitter arrives, I knew right away that it was a piece of crap. As I put it together from a diagram enclosed done of the figures matched the log splitter that I received. In addition there as absolutely no way to identify the maker of the log splitter or engine. Everything was painted black. After finally getting put together by looking at pictures of log splitter on line it was time to put it to use. Within 5 hours the whole thing began to buckle and twist. Parts started breaking off within 5 1/2 hours of use. The whole thing is absolutely useless and can not be fixed with replacement parts. Th I-beam is bent and twisted. The wedge completely fell apart and broke off of the compression rod.
Contacted customer service and was told I could not return it or get a refund because the order had been processed over 30 days ago. When I asked about the 2 year extended warranty I was told to send pictures and all defective parts would be replaced. When I told them the extent of the damage and that replacement parts meant sending a whole knew log splitter built of the correct gauge of tempered steel, I was told that the manufacturer would be contacted to see what could be done. Have not heard back and it has been over two week.
Have a feeling it was a very expensive lesson. Should have looked at reviews before I ever purchased the thing. I am in the process of filing a compliant with the BBB and looking at all avenues to help shut down this company. How a company like this can stay is business is beyond belief.
Very patient
Very knowledgeable about products
Very pleasing to talk to
Highly recommend this site
Cro
Call the attorney general of ILLnois *******822 and then call the Illnois better business bureau *******698
Website easy to use. Motorcycles seem to be great prices. Waiting on my quote
This site is amazing and they actually care about you. They want to help.
Going done all that you have is a lot. Seen a few we like.
A friend of mine bought the 125cc spider and was an extraordinary product for the price.
G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Our order cancellation policy is as follows:
8. Order Cancellation Policy: Typically orders cannot be cancelled. Any cancellation to an order will automatically incur 30% restocking/cancellation fee plus any shipping charges incurred. Please call ahead of time before canceling. If your order has been sent, you will be charged all of the freight costs. If for any reason, during the processing of your order, the unit you originally purchased goes out of stock, we will replace the unit with an item of equal or greater value. Stock status cannot be used as a reason for an order cancellation. If there is any reimbursement or funds due as a result of an order cancellation, order change, upgrade or exchange for any reason the funds will be converted to in store credit only with no exceptions. Please note: layaway payments are NON REFUNDABLE. Any cancellation of a layaway will result in a store credit towards any purchase of equal or greater value.
Thanks,
Artie