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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
This site is great easy to access the item you want to see and read about! The pictures are very traffic like no other site they just usually give you one pic and done these guys give you a few with a description of what to expect and what you need to get it going!
We're planning a long vacation this winter, and all I plan on doing is laying on the beach and reading. I'm not going to make the same mistake as my previous vacation where I didn't bring enough to read. This year I planned on getting an eBook reader, and filling it to the brim with my favorite authors. While getting a Kindle was my first thought, there is just no way I'm paying that much money simply because of the brand name. I knew there were off-brand eBook readers that were every bit as good as an overpriced Kindle. I ended up finding one on saferwholesale.com. I bought the 7-inch E-book Reader 4. It arrived a few days later, and it works perfectly. It was also half the price as a Kindle. In the past few days I've loaded it up with books, and have read it every night. I couldn't be happier with my purchase
SaferWholesale (Great Sports) is not a business I would ever want to do business with ever again. Do not buy anything from them. I paid $3750 electronic check for a carport over 6 months ago. I have received all kinds of excuses but no carport. No excuse is good enough for holding my money for 6 months.
Purchased a Coco Coupe from Saferwholesale last week and they were the most accommodating people that I know. The test drive was by far the best part, I was taught the basics since it was my first time having one, and I felt excited. Thank you for the awesome purchase experience that I had.
Tip for consumers:
Business owners reply fast. They were quick to send out links to their website to gain more information about the products you were interested with.
It was brief so relatively painless. I would definitely not recommend to my brethren of riders or any other veterans. I can't speak on the product only the staff and company. Avoid them and shop 1 of the other 1000 or so distributors.
I do apologize for the inconvenience, please be assured that customer satisfaction is our priority and we would like to resolve this issue in the most expedited manner. Please call us today 866-606-3991 and ask to speak to our sales dept. they will address any issues you might have.
We purchased a Electric scooter, the shipping was a bit high, but Craig said he would take off $46.00. We looked at our credit card and was charged the full price. I immediately called back and spoke with Craig, and he said it was suppose to be lower, and he would put the discount in. Well its not been credited back to our card, and I have trying to get hold of him, and seems Im getting the run around. Well it is Friday and still no still no refund. I was told by Craig if I had any problems, to contact him, and now they wont let me speak to him. I have to now create a service ticket. This is BS. And not happy.
Saferwholesale delivered our very first sauna and we cannot be happier with the quality service that they delivered to us. The installation went smoothly and everything was intact after the installation. Everything is working perfectly. Highly recommend.
WOW, I wish I would have read these reviews before I started dealing with them. First rep. I dealt with was slow to respond, always had an excuse. I told him (Justin) I needed to identify what I needed and place an order asap. 3 weeks later and me having to constantly contact him for answers I called again and spoke with Matt. I have never dealt with a ruder, more condescending "salesperson" in my life! He basically told me they can't provide what I am looking for. I told him that I really wish Justin hadn't wasted 3 weeks of my time and he hung up on me! I I will be leaving a negative review on every site possible for this company so others don't waste their time or money!
I do apologize for any inconvenience you have had with our company. Our salesmen, Jestin and Matthew alike, are simply just salesmen. They are here to take orders and discuss the transaction details with the customer. They are in no way customer service representatives. If you are having trouble placing an order or about product availability you can always contact our customer service department 9am-5pm Central time Mon-Fri. I assure you our customer service team will treat you much better and be able to assist you with whatever your real concerns are. Mind you unless you are a previous customer who has recently made a purchase we do not have customer service representatives available to speak on the phone about possible future purchases. I apologize about your bad experience, but can assure you we have specific departments available for any type of customer issue that may arise. You do need to make sure you speak with the correct department when calling in to avoid getting the incorrect information or being treated negatively. We strive to have great relationships with each customer and have a trained staff of Customer Service representatives to better assist your needs. You can also email cs@saferwholesale.com for quicker results.
It has been over a year and I still do not have the item I ordered and no partial refund either. I get hung up on when I call and want to talk to a manager. The only way they will talk to you is to take and order and make promises they can't deliver. I'm still out $1200. That money set me back and ended up closing doors to my small business that was already at a loss. They ruined my life and my familys life and I hope that one day they will learn the hard way.
Huyen,
We do apologize if you have not received a refund check, but that is not our normal policy for cancellation. I do see you were working with Conor on an in-store credit and it looks like you had rejected his offer for the full in-store credit and would only accept a Check refund with a 30% cancellation fee. Our owner cuts a few personal checks each week. We will see what can be done to expedite the process and get you a check ASAP. Once we have mailed the check we will update you with a photo copy of the refund check and the mailing envelope with postage.
I am very familiar with this website. Using the website from the long time and enjoying my online shopping with the saferwholesale.com. I am also getting good discount using the coupons. Last time, I bought a mobile case and got the product within few hours. As a lone time user, I am also getting good promotion packages with the company. Great website having sound customer satisfaction management. Excellent shipping services.
What a perfect deal! I think it was one of the best online deals I did. Everything was easy and I completed my whole month shopping with in 1 hour. It was the wonderful experience while dealing on this great shopping portal. I am going to recommend this website to all of my friends who are very active in the online shopping. At last, I want to say thanks to all team members of this great shopping website.
I purchased baby items from this website. My doctor advised me to buy quality baby foods and other products. One of my friends suggested me to buy the items from this website. I am very happy to say that this website is really very helpful if you want to go for the quick and safe deal. Their shipment policy is very good. You will receive your packet within few days even few hours after the confirmation. I am happy to be their customer.
I called them about 15 minutes ago. They said the price of a tool was $269.95. I said the site stated "$229.95". He said, no it is $269.95. I asked him if the price on their site was incorrect and he hung up on me. Glad I checked out this site since it really seems that they are out to take advantage of consumers.
Im sorry for the incnvenience in price. Please be reasured that we are constantly checking our site for errors. Please call in again so we can give you better price on the unit because of the inconvenience.
I ordered a 2 tents in February, one of the tents, a 20 x 40 was missing a substantial amount of pieces. After having spoke to someone else in Saferwholesale nothing was accomplished. I got in touch with Jerry and he had the problem taken care of in less than 2 weeks. He kept in touch with me via email and was very helpful.
Dosn't come the way they show it. Fenders a flat black no pin striping. The light kit I bought for 29.95 at tractor supply for my trailer they charged 100.00 for. Very unhappy with the way it, s advertised shiny pin stripes and nice looking light package not what you get.
This is a response to prior complaint. If my review had been read... you would see that I ordered the 300cc Motor trike in March but did receive it until mid-August. So when SaferWholeSale was contacted it was mid Sept... clearly in 1 month window. Just the fact that the review I wrote on September didn't receive a response until Dec. Says it all. Thank God I got rid of trike. Had to sell it for less than half that I paid for it and that doesn't take into account the $1100 had to pay to repair a trike that was ridden a total of 7 times in the first month I owned it.
Jacqueline,
I do understand your frustrations and can assure you that we are here to assist you anyway possible. You received your unit in July and did not contact our parts department until September 17th. This is 2 months after the product was delivered. Although we cover all parts under warranty for the first 30 days after delivery to ensure that the product is free of manufacturer defects, we only cover "Non-wearable" parts after 30 days. The extended 12 month warranty is for engine only. This ensures that if you experience any defects internally they will replace the engine for you. All of the parts that you had requested after owning the vehicle for 2 months are considered Wearable and therefore are not covered under our warranty. The parts you needed were all parts that can be damaged from improper assembly or just by the riders tenencies. You can burn out a clutch very quickly if you ride the unit a specific way and you can break a belt if it is not tightened correctly. I have included the clause from our terms and conditions page that outlines our warranty policies for you review. If you still need replacement parts please feel free to contact our parts and warranty department at your earliest convenience.
10. Manufacturer's Defects/Warranty: Although we do not accept returns or grant refunds, we will request the product manufacturer to ship replacement parts for confirmed manufacturer's defects in an item you purchase from us. Items not covered under any warranty include, but are not limited to, batteries and wearable parts (example: brakes, tires, cables). Labor is also not covered under any warranty. The manufacturers of the products we sell generally warrant the products to be free of material defects in workmanship for a period of thirty (30) days from the date of purchase. Although under warranty the parts will be free of charge however; the cost of shipping must be paid for by the customer in order to ship out the part. If a part is lost during shipping you have the choice to file a shipping claim and to order the part from Great Sports Inc. / Efficient Future Inc. at your cost. Great Sports Inc. / Efficient Future Inc. makes no representation concerning any manufacturer's warranty. Two stroke engines are not covered under your warranty, however the unit components are. There are NO GUARANTEES on product color/decals/emblems under any circumstances; however you may request a color. All customers will have two color choices to choose from. There are NO GUARANTEES on helmet size or color under any circumstances. The validity of any warranty claim is at the sole discretion of Great Sports Inc./Efficient Future Inc.
Thanks,
Artie
Great, affordable scooters and customer service reps guide you the whole way through. They answered all of my questions and assured me with the guarantee. Since they are a wholesaler they can deliver prices at below market, which you, the customer, can take advantage of.
I have bought before off the site and I was totally satisfied with my purchase and service. But the sale going on today blew me away I had been looking for the same parts and scooter I am trying g to buy but the deal again is better than anything I have seen Thanks guys
Purchased and delivered within a week. No issues there. I didn't bother to call customer service due to the reviews online. Figured if I was dumb enough to buy one I was on my own. I am a licensed aircraft mechanic with an open mind, reviews gave me confidence in the current Chinese products. Received a new coolster 3175 ATV November 2020. Vin says it was built July 2020. Upon assembly, rear axle had 1/16 side play in the carrier - difficult to find washers and new nut needed to fix, Chain was so tight I had to purchase a longer one, rear brake was locked up and needed extreme modification & adjustment to correct. Additionally clutch engagement speed is very high with a lot of engine vibration and noise. I inspected CVT hardware with no defects noted. We have owned it two weeks... myself and the kids can't wait to get rid of it!
We strive on excellent customer service and have been selling this Coolster Brand for years. We ship out every item with speed unless a custom made item and we fully back all atvs and all other powersports. We used this atv on our dirt track for rentals and never had any issues other than standard maintenance. Please let us know if you need any further assistance. Thank you kindly!
Chinese junk. Sales person Ray calls you back throughout the day until you make a purchase once you purchase one of these Chinese junk scooters you will never be able to talk to him again unless if you're willing to purchase another one when you talk to parts manager John and let him know that your missing pieces on Chinese junk he will tell you to call Amazon and order the parts everyone there is very nasty and does not want bothered with their customers I advise everyone to go elsewhere to purchase scooters buyers beware
On aug 27 I ordered dee well pump and paid 399.95 they took the money out of my acct same day said would take 5 days. Receipt says 10-15 Biz days after several call they say can t process order out of stock and would be 30-60 days refund. Then they say 9/17 in store credit like I would buy anything from these people. I have gone 2 month without water and no income. Is there any desent companies out ther anymore. This is sure not one of them
Tip for consumers:
Warning BEWARE before you order
Teresa,
I do apologize, but our normal refund policy is for a full in-store credit for the entire purchase price of the transaction. I can look into getting our owner to issue you a personal check for a refund due to extenuating circumstances. I do apologize for any negative experience you have had with our company and we do look forward to amicably resolving your issues. Please email us cs@saferwholesale.com and reference this review and we will process an immediate refund.
Thanks,
Artie
Purchase a 125cc ATV. Vehicle arrived crated, appeared in good condition. Once uncrated, however, found left brake lever broken. Once battery was powered and wheels installed, vehicle neutral light comes on but entire left side wiring and ignition are not functioning. Can not seem to get any help to resolve the issue from customer service. Very disappointed!
Tony,
I do have a full parts and warranty staff on hand 9am-4pm CST mon-fri to assist you with any issues you are experiencing. Please bear in mind the unit has a security mechanism installed that will not allow the ignition to fire unless the brake is compressed. Please try that when attempting to start your vehicle. If you are still experiencing difficulties with your unit please feel free to contact our parts and warranty staff via 866-606-3991.
Thanks,
Artie
The 300cc quad I bought, (motobrovo) is junk! Shocks all blew out first time I rode it! IT WON'T RUN without the choke on to some degree. Every time you ride you've gotta stop every ten minutes and tighten every bolt even when covered with lock-tite. Can't get parts for it and nobody will work on it because it's Chinese junk. It looks good just sitting there! Shipping was slow, communication was tough at best. Never again.
Hello, please email in to parts@saferwholesale.com we will help you find these parts
Dumb me didn't read reviews before I purchased my 150cc scooter. They sale you stuff that don't work, and customer service is no help! Safe your time and money and don't purchase anything from this scamming company.
I bought a Sunny 150cc reversible trike from these crooks. First it took me a few months to get a title for it after I got the bike. Then the bike electronics were all messed up. I could never get it to start electrically, I had to jump start it. Even after I bought two new batteries. Then with in the first summer my muffler and two front fenders rusted off and I had a leak in my gas tank. When I call to complain the pretty much told me oh well nothing we can do. It now sits in my garage to expensive to fix. Please save your self the head ach don't buy from them
This customer was mailed their MSO paperwork via USPS on 09/02/14 with about a 4 business day delivery. This customer received his paperwork just days after posting this review. As of now all issues have been amicably resolved.
Thanks,
Artie
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G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
We are sorry to hear about the trouble you have had with your carport order. We do our best to have these delivered and installed as soon as possible for our customers, however they can be delayed due to a number of factors such as weather in this case. We have issued you a refund in full and apologize for any inconvenience as large orders such as this can take some time to come together, especially over the winter months.