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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
My first purchase was not the great but they make up for it when I ordered the forklift. It was definitely a great buy since it was in excellent condition and was delivered within a week. Right now, I highly recommend this company
Theyl promised to refund my money of only 200.00 Lay away fee, they say it went against policy but i see no policy rules, after my mom passed but never got it filed a complaint with BBb but nothing happened, they also seem to false advertise the product, the mojo is pictured but I notice the trike is different else were,, and very high priced. They charge shipping when other offer free and the final
These guys are such a rip off, they Ruin Christmas for my 6 year old. I purchase a go cart for 1400. 00 and it had so many issues including a head gast leak on the Engine. They keep you on hold, the staff are very RUDE esp... Artie. I'm stuck with a unit that is ruin. I'm an American Soldier I deserve better!
Melvin,
Per the last private message you had sent me, we have agreed to send you the replacement parts you needed. We are having a front protective plate and Front Left Tire shipped to you right away. Our supplier is going to send me an invoice today for the needed replacement parts and I will get them shipped to you ASAP.
Thanks,
Artie
I have been looking for a particular nightstand for past few months, after being so close to giving up I found the product on saferwholesale.com at an unbelievably low price. The response on support was also less than 24 hours, it was easier to get someone on phone. I would really recommend this place for resonably priced furniture.
My recent shopping with this website was the pair of health supplement boxes. I bought the items for my grandfather who is enjoying his time. Well, I am very happy with the services offered by the company. The shipping was good. Even the packing was superb and if you want to send a gift item, you will receive a nice packing.
Good services.
It was my first time owning a sauna at home and I never thought it would give me such satisfaction every time I get into it. I always look forward for my weekly sauna since it was installed at home. It made a huge impact to my whole well being and I can't be happier with it! Thank you!
Products used:
Infrared sauna
I am very happy with the saferwholesale.com. I am a long time customer of this company and getting the fine deals every time. Last time I bought accessories for my living room. Surprisingly to say that this time I got much better discount on the deal. I ordered the items and got within 2 days. It was the wonderful deal and I convey my best wishes to the team saferwholesale.com.
Completely rude and disrespectful owner. We spoke two times with the sales staff and they told us we can come and pick up the bike that is advertized for 579 when we got there the owner told us that it will be 899 plus tax even though it's in stock because he had to pay shipping so now we should pay his shipping cost so that he can profit more. We were told that we can come and pay for that bike the same price. Completely false advertising!
I purchased my side car in April. Came in two weeks was told it will be 4 to 6. It's on my yamaha now. Had to pre fab a few parts. The instructions said I may Hve to. I very pleased with the side car. Craig did me right buy selling it to me. Only thing I ask is send the setup toe in and motorcycle angle. Found them on line. Did Hve to by some additional fender washers. Which made the winsheid mounting stronger. Whom ever buys one remember it is a kit.and u Hve to learn how to ride a sidecar. Outside of a few washer and nuts I had to buy. I am very pleased.
About 6 months back we bought the 6 in 1 microdermabrasion machine from saferwholesale.com for our little spa. We've been wanting one for the past year or so, but just couldn't afford it. An employee found one on this site for WAY less than anywhere else. After meeting with my partner we decided to go for it. So glad we did. Our little investment has paid for itself in only 6 months, and has brought us in dozens of new customers. I'm on the site now buying us a second one for our increased demand.
It's been 23 days since I placed my order. I was told it will take 2-4 weeks for delivery but I have not heard except when I called to check on it a week ago. It was reiterated that it will take 2-4 weeks. It is almost 4 weeks and I have not heard if processing or shipping has started. I was told in email that I will get a notification when it is shipped. I haven't! I informed the sales guy, Ray that there is a week in May that I will not be available to check the shipment (I really want to be present)and he assured me that it will arrive way before the date. I am waiting very patiently.
I do apologize for the inconvenience, Please call in and ask to speak to our tracking dept. we are more than happy to address any problems you might have.
I was interested in so I made an offer rested in purchasing a moped/scooter... I found one I really like but it was just a little out of my budget. I made an offer and I never heard anything other than you started jamming my e mail with ads...
I then sent a e mail under contact us and told you the scooter I wanted along with my bottom number and that I would purchase that day. I then start getting e mails and phone calls wanting me to speak with a salesperson... It was aggravating. I knew how much money I had and what I wanted.If you would have just said no I would have probably picked something else but now I am looking elsewhere
I Apologize for the inconvenience. Please know that we aim to satisfy all of our customers. If you no longer want to receive notifications from us. please give us a call and let us know. We will remove your email/number from our list.
Thanks!
I ordered a Tao Tao 150cc scooter and was told shipping would be. 105.00 instead of 190.00 due to them not having scooter I ordered that was suppose to be in stock. There was also another 106.00 charge for shipping on invoice that was paid. 10-15 days for shipping is now 20 days and is 23 miles from delivery according to tracking. My advise is buy a Chinese Scooter from a store. Plenty in the City (sf) and no dmv or shipping hassles and already put together. At least that was if you don't like the deal presented you can walk away and not be stuck as I am.
I just bought my wife her first motorcycle at saferwholesale.com. I bought her the 250cc Ninja look alike. I was actually very impressed at how the bike arrived, since I was a little nervous about buying a bike online. I should have never worried. This think arrived perfectly, and was ready to ride. The whole transaction went smoothly, and when my son is ready this will be the first place I look for his bike.
You are the biggest thieves I have dealt with in my dealings on the net. I would not order or tell any body any thing from you. I spent 2 months try to talk to someone about not getting what I ordered. Your customer sevice is nonexistent all I got was qa run around and a loss of almost $200 so I think your company sux and are thieves dontsend me any offers.
Please let us know the sales number associated with your account that starts with a "G" followed by 5 numbers. We will get our parts and warranty department in touch with you right away to help resolve any issues you may be experiencing.
Thanks,
Artie
Ordered a tow dolly, for a gift. Salesperson did not advise us the product was not in stock. We waited 6 weeks for the dolly. OK, we dealt with that.
My biggest issue is, that I called SaferWholesale before it was shipped out to make sure it looked just like the picture on the website, with the two larger tires on the back, instead of the small ones. The individual placed me on hold to go look and came back and told me that the larger tires were on. The small tires only work ok on asphalt.
Hello, Im sorry for the inconvenience. Please lets us know the name on your order so we can resolve this issue for you. I apologize for this. Please email in to cs@saferwholesale.com we just got done moving to a new warehouse and have parts available to ship asap.
I bought a golf cart for my son and was so glad that I chose Saferwholesale to help me out. Their customer service is brilliant and I cannot thank them enough for the great service until the golf cart was delivered to us. Highly recommend!
Ordered a Bighorn side by side. Paid $250.00 extra for a windshield and an extra $350.00 to have everything installed. They promised me 2 week delivery and salesman said it came standard with a top. Received it 5 weeks later, nothing installed, no windshield, no top. Filled out all paperwork and almost 2 months later, no parts and no refund. Claims guy (Jon) argued with me saying that UPS shipped it and he would contact them. I was there and took delivery in person and it was shipped direct from Georgia via common carrier. UPS doesn't ship anything this large. Then the genius told me to send him pictures of the items that I didn't receive. Really... if I didn't receive them how can I take pictures of them? They stole $600.00 from me, and didn't send my cover. This seems to be common for them. Vehicle was supposed to be a 2018 but was a 2017. Cheap and made in China. Nothing but a bunch of crooks!
I just wanted to say THANK YOU to Veronica for all your help through this process, especially with making sure everything got to me on time! I was a little nervous about purchasing a scooter online but once I received it and had your help with the paperwork everything was set at ease. This whole time, the customer service staff at saferwholesale.com and Great Sports have been nothing less than exemplarily polite and helpful. Thanks for making me happy to have done business through your company and more than willing to do it again.
I ordered a three wheel scooter and received a two wheeler. The rep. Said it was my fault because I didn't complain before shipment. The order sheet that they sent was so different from what I ordered I thought they sent me the wrong sheet. They insisted on direct withdrawl so now I'm paying %30 restock fee, return shipping. I'm out $470 and no scooter. When i told them about the BAD reviews he said it was because of people like me and hung up on me.
This customer agreed to purchase a 500Watt Electric Scooter Moped on 5/9/14 and received his sales receipt within one business day of the transaction indicating exactly what he purchased. The customer can review their sales receipt and contact our company if there are any discrepancies on the sales receipt within a few business days and each concern will be resolved accordingly. This customer did not once contact our sales department after receiving their sales receipt. We shipped them exactly the product that was listed on their sales receipt. The term Moped as indicated on their receipt would immediately indicate to the customer that they would be receiving a 2 Wheeled moped with seat not a "Seg Scooter". This situation could have been resolved had the customer simply reviewed their sales receipt and indicated they wanted a different product.
These bikes are a piece of crap! We received bike@ 2 weeks before x-mas. The throttle{plastic] was broke. I called them and they said they would send replacement before x-mas. 2 days before x-mas i called them and they said they had no record of my call and told me I had to send them a picture of broken part. I did this and they promised part by 1/5/2011. Now its February and i am still waiting.
I have not yet purchased anything, trying to so I am doing an opinion. So far, they seem willing to help you buy what exactly you need, not push anything on you that you don't need. The chat and email options are great for people that don't want to talk on the phone.
BEWARE! DO NOT BUY FROM SAFERWAREHOUSE.COM (Great Sports Inc)! We placed an order for a golf cart & paid $3,600 check (our error... always pay by credit card!). They substituted & shipped a different cart than we ordered (not approved by us) & would not accept a return. Also, cart was received with tear in roof, black & red decals all over cart with orange roll bar and bumper, decals pealing off, etc. After 2 months of threats, and us unwillingly agreeing to pay a $300 return freight charge, were we able to get $3,300 back. Saferwholesale in emails verified they shipped the wrong cart, so should never had to pay for return shipping to get our refund back. With no intentions of using the cart, we bit the bullet, paid their demand to at least obtain a partial refund. A bad experience, but a lesson learned!
My experience was the worst I had things that your finance company accused me of is terrable. I am looking into a law suit for slander.
My background is clean very clean. I hold a FFL I have a class 3 security clearance. I suggest you find another finance company to do business with.
Hello, Im sorry for the problems you had with the finance company. But please understand that the finance company is a separate company than us. Im not sure why you would put this review here.
This was the worst experience I had with customer service. I bought a $2000 go cart and it didn't work from day one. I called many times to order parts and the parts were never shipped to me as well as the manager that I talked to in the customer service area was so rude and wouldn't do anything about it to help me. I am also very mad as he yelled over the phone and was not nice at all. I am so disappointed and can't believe a company would have that kind of customer service. I was able to call the company that manufactured it and they took good care of me. I think your manager should take some customer service lessons from him, I really feel that I got ripped off.
Kerri,
We are well aware of the issues you experienced and our records show that we have spoken with both you and your mechanic numerous times to resolve this issue. We also were the ones to facilitate the Manufacturer to take action and help you directly. The main issue you experienced was actually the mechanics shop you took the unit to not informing you of a backorder on parts. The manufacturer was able to recommend a local shop near you that they dealt with directly and they communicated with the mechanic directly the entire time. They informed the mechanic of the backorder and he never informed you. We work directly with this distributor on a daily basis and everything they did for you in this case was directly correlated with our communication to them. I apologize that you feel you did not receive the best over the phone customer service, but I assure you we are always here to help and in the end we did get your issues resolved. I hope you can move forward from this experience and enjoy the product we delivered to you.
Thanks,
Artie
Gain trust and grow your business with customer reviews.
G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Our order cancellation policy is as follows:
8. Order Cancellation Policy: Typically orders cannot be cancelled. Any cancellation to an order will automatically incur 30% restocking/cancellation fee plus any shipping charges incurred. Please call ahead of time before canceling. If your order has been sent, you will be charged all of the freight costs. If for any reason, during the processing of your order, the unit you originally purchased goes out of stock, we will replace the unit with an item of equal or greater value. Stock status cannot be used as a reason for an order cancellation. If there is any reimbursement or funds due as a result of an order cancellation, order change, upgrade or exchange for any reason the funds will be converted to in store credit only with no exceptions. Please note: layaway payments are NON REFUNDABLE. Any cancellation of a layaway will result in a store credit towards any purchase of equal or greater value.
Thanks,
Artie