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  • SaferWholesale

SaferWholesale

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Overview

SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.

  • Service
    131
  • Value
    125
  • Shipping
    123
  • Returns
    80
  • Quality
    121

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
4
Neutral
0
Negative
4
96
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How would you rate SaferWholesale?
Business's Favorite Review

“Everything I Need”

Shane X.
3/4/21

The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.

See full review
Top Positive Review

“Fun to ride golf cart”

Mike B.
4/14/22

Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.

Reviews (1,108)

Rating

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Other

Reviews that mention popular keywords

customer service (188) credit card (30) golf cart (50) trike kit (10)
Thumbnail of user kritis
India
1 review
3 helpful votes
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November 15th, 2013

I would like to say thanks for the team for their quality services. I purchased wedding accessories and jewelries from the website. This was a great deal in a smooth way. I really enjoyed the shopping on this website.
The best part of this website is the coupons using that you can get good discount. I got around very attractive discount on my deal. Thanks once again.

Thumbnail of user barryw97
Delaware
2 reviews
20 helpful votes
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June 26th, 2018

Just off the phone with the guy in the video I tryed to deal with this guy but after me telling him how unsatisfied I was he blocked my number! Wanted a exchange he said he has no more So my friend got on his phone and asked for the same product the guy said it was in stock! Im from Delaware so I just cant get it fixed! He said bring it back well refund your money but see its another scam I paid for shipping to get here! They want me to send it back! Charging me again for the shipping Im stuck with this brand new scooter with no speedometer. Fuel gauge / MP3 player these three things dont work this is terrible company pls pls dont get yourself caught up! Im waiting on the title so I can sell it as is what a lost! If u buy New it should be no hassles! Case closed my friends laugh at me! They have scooters with music everything works! But they didnt buy from Saferwholesale pls save yourself the drama! Its a scam

Thumbnail of user larryg38
Texas
1 review
3 helpful votes
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September 27th, 2014

I was delivered damaged product cannot get parts sent to me to replace. Also after sending in payment in full for utv was told no longer had the color I asked had to get comoflouage utv.The utv makes loud noise when turning have not gotten awnser for fixing this also, I would not recommend anyone buying from this company they sell after that no service department and can care less about you.

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Please let us know the sales number associated with your account that starts with a "G" followed by 5 numbers. We will get our parts and warranty department in touch with you right away to help resolve any issues you may be experiencing.

Thanks,
Artie

Thumbnail of user haydenw14
Florida
1 review
0 helpful votes
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August 18th, 2015
Verified purchase

Found your website by chance. It took me a while to find it the second time and saved it to my favorites. Your pricing is very competitive and description of items leaves no questions. Love your website!

Thumbnail of user johnf358
Ohio
1 review
15 helpful votes
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September 5th, 2017

I bought a brand new quad and the frame broke after 3 months of riding there products are junk and I would not recommend any one buy anything from these ppl there customer support is a joke and will never deal with them again. Piece of $#*! quad and piece of $#*! company

Thumbnail of user kevinw374
South Dakota
2 reviews
30 helpful votes
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July 27th, 2018

Ordered a Golf Kart at the end of March was told 4-6 weeks max. Called at Six weeks and Kart was not done was first excuse. Called at 8 weeks was told cant find people to deliver to South Dakota. At 10 weeks Kart to be delivered shows up with broken mount to Kart top. Had delivery fellow take pictures and notes and i sent the same back to company with no response as of today 45 days later. In addition there is a PYLE stereo system in the Kart and it has not worked from Day One. Again Pyle wanted me to pay for shipping a new product back to the company for a product new that didn't work, of course O response from Safer. Have all the paper work to verify.
Horrible Company Good Luck.

Thumbnail of user jimb138
Texas
1 review
1 helpful vote
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December 31st, 2014
Verified purchase

I got tired of the bed of my pick-up being filled with snow every morning so I decided to purchase a bed cover. I looked all over the web and found one priced really well at saferwholesale.com. I talked to their customer service and told them what kind of truck I had. They suggested the Tonneau roll-up truck bed cover. Their price was right, the customer service helpful, the shipping fast, and the item was exactly what I ordered. Very please with the transaction.

Thumbnail of user cathyc53
Kansas
1 review
5 helpful votes
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October 25th, 2015

I bought a steam shower unit paid 4,000 and received side walls in two crates no tub one of the crates was to go to another state the other one was the same size and was not what I ordered I ordered a much smaller unit because the large one will not fit in my bathroom. They even was on the phone when I measured to make sure the one I ordered fit. Now they are denying this and refuse to send me what I ordered without more money. What came in the crates is junk. They get the units from greater baths in Arizona so be careful spend the extra money for quality and stay away from this company they also go by greater sports. Atterney general in Illinois has 350,000 dollars claims against them so your research as I failed to do.

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

You refuse to release a shipment that does not belong to you. We have offered to exchange the unit and you refuse to do that aswell. You can not keep a unit that does not belong to you. That is called stealing.

Thumbnail of user johne70
New Mexico
1 review
0 helpful votes
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February 23rd, 2015
Verified purchase

Had to order 2 golf carts for our RV Park and was having a tough time finding anything local. Came across SaferWholesale online and found exactly what I wanted, except they only had one.NO PROBLEM. They found another one, settled on a great price and had them delivered from Illinois to New Mexico in a week. I will definitely do business with this company again.

Thumbnail of user michellew1439
Georgia
1 review
1 helpful vote
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August 11th, 2021
Verified purchase

Website header ad price not matching webpage price. When clicking on promotion price, the page opens and shows a completely different price. Happened each time I clicked the ad. There were no discount codes showing either.

Thumbnail of user danielb241
New Jersey
1 review
4 helpful votes
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April 30th, 2017

How can company sell something they cannot get anymore. I am afraid I will never see my money. I talked to a supervisor Saturday. He said he Will fix it Monday. That will mean I will have to wait months for my moped. They are still advertising mopeds they cannot get.

Thumbnail of user dwaynes9
Oregon
1 review
3 helpful votes
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March 12th, 2016
Verified purchase

BUYER BEWARE... My scooter showed up late and was broken in 3 different places on the body, a cracked light and missing hardware so it was completely unusable. The fix is sending new parts and you have to deal with it yourself. It also didn't have any instructions or a manual. I bought a NEW scooter and received a wrecked one and SaferWholesale won't even replace it... I have to sit here and fix a broken scooter that has never been used and wait another week for the missing bolts and who know's how long before I receive the other broken replacement parts. I was going to buy a couple more for my kids and I know a bunch of people interested in these! You can guarantee I will be taking my and everyone elses business elsewhere! This was a horrible experience and I was even patronized on the phone. I will be sharing this in blogs and social media too! VERY DISAPPOINTED!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Please head over to our website and fill out our support request ticket so we can take care of any problem you might have. Again sorry for the inconvenience. We can have any brocken parts sent out to you at no cost.

Thumbnail of user daniels305
California
2 reviews
13 helpful votes
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July 2nd, 2017

Places an order for a generator. Called the company before, during and after the order was place. Wanted a confirmation that this is a stock item. Called after a week today and was told that the Safer... can not get this product and someone should have let me know. The things is that the Generator is still listed on the website for sale and Safer will fool other people to place orders on it hoping to be contacted. Don't sell if you you don't have it. Or at least let us know on this side that you F up so we can make other plans.

Thumbnail of user maxs398
Max J.
Illinois
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

I came to the warehouse on the weekend and browsed around the items they had available. There were many colors and different scooters available. I picked out the spark and I was able to get it delivered within a few days.

Thumbnail of user sauharde
India
1 review
3 helpful votes
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November 14th, 2013

From the last month, I was planning to make a online shopping but I was not sure about from where to do. One of my colleagues, suggested me to visit this website doing the online shopping. I checked the website and read the user’s reviews and found that this website is really very popular among the customers. I did the signed up and got some fantastic deals. It was my first experience and I really enjoyed it. Thank you for the nice deal.

Thumbnail of user waynew246
Arkansas
1 review
11 helpful votes
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May 13th, 2020

Wish I could leave a Zero, Tried to call them about a sale they had that was a 9 hour sale for today only and the person was rude obnoxious and just plain unprofessional in every aspect. I tried to call back to speak to a supervisor and was told they do not take complaints and would have to send via email. False advertising was posted today stating they had a 9 hour sale and the person said he can not control the internet posting and it is not his concern since it is not available and has not been. I am going to report it as false advertising as well to the bbb.

Thumbnail of user justinl46
Louisiana
1 review
1 helpful vote
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January 16th, 2015
Verified purchase

I bought the falcon 150cc go-kart they told me all I would have to do is put on tires and steering wheel! I am a full time mechanic! It took 3 hours to build and had to go buy 4 bolts for it but other then that it is great kart I have put it though the test and it held up!

Thumbnail of user peterp45
India
1 review
8 helpful votes
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November 12th, 2013

My experience with this website is mind blowing. I am using this website from the long time but it is my first review about the website. The qualities of the products listed on the website are very fine. Their sales and support team is always eager to help. Varieties of payment options are also saves lot of time. The website is easily very accessible. You can add and remove the products at the same time.
Personally, I am very happy and satisfied with their services. This is one of the best website I used for my online shopping. Thank you folks.

Thumbnail of user lauraf771
Illinois
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

A little hard to navigate. I Would look at one golf cart and when I hit a button for the golf cart it would bring me to a different color one. I think it would be much easier do you have searched this site on my laptop.

Thumbnail of user marilynh290
California
1 review
12 helpful votes
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May 5th, 2020

I saw all the reviews and said these people can't be this bad if so they wouldn't be in business. WRONG! They are very rude. I called to get information on a pool I wanted to order and when I say they answered my question in a very rude tone and then hung up on me. I would not spend a penny with them.

Thumbnail of user geoegek
Texas
1 review
0 helpful votes
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January 11th, 2015
Verified purchase

I have mostly been a window shopper. Have some things in mind but have not been in a place to spend that kind of money. Now that economy picking up intend to buy the things this year. But I do love the prices and site

Value
Quality
Thumbnail of user phoenixs2
Oregon
1 review
4 helpful votes
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December 3rd, 2015

Third time purchaser... Yes I do admit it's my fault I returned, guess I hoped each failure was accidental.

#1 50cc quad- lasted 2 months, spent 500, she was able to ride 5 times tops, sold for 50 bucks

#2 125cc go kart... purchases last xmas for 1400. 00, blown engine in garage

#3 2-125 quads... purchase 11/11/15... have not shipped and Joe called me telling me I need to give them more money before they'll ship.

Had to prove payment, now they ruined my 2 daughters xmas!

ORDER FROM FAMILYGOKARTS.COM...

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hello, Im so sorry for the inconvenience please call in and ask for tracking department so they can provide you with tracking info.

Thumbnail of user harrisonb26
Oklahoma
2 reviews
4 helpful votes
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August 21st, 2013

I ordered a three wheel motorscooter in July. I called several other online companies advertising the same scooter, but they were all back ordered. Chris, the salesman, told me more than once that they had this scooter IN STOCK. I paid the full amount by eCheck. Chris told me the delivery date was two weeks. Then three weeks, and then two months, because it had to come from China. I asked for a full refund, but Tim, the supervisor, refused. Today, they told me it will be another month, and it was my fault because they told me that a few days ago. Do not buy anything from this company unless you are prepared to lose your money.
Corky B

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Harrison,

I apologize you were upset about a back order for your unit, but can assure you that the item you ordered is very rare and often needs to be back ordered. The lead times on that 300cc Trike kit is about 16 weeks and orders occasionally take that long to import if they are not available in the United States. You obviously placed an order at a time when there was not a single supplier that had them available. All of these units come from the same Distribution Facility "Icebear" in Southern California. We happen to be one of their largest sellers of their products and therefore get access to their stock much earlier than our competitors. You made the correct decision purchasing this unit from us as we were able to fulfill your order and you probably got the best possible price on the internet by doing business with us. I apologize about the delay, but your product was delivered as guaranteed and you have not had any further issues with the unit since owning it. Proof of Delivery for this order is as follows:

Shipment Information for Pro 276088093

Origin
GREAT SPORTS
2181 E FRANCIS ST
ONTARIO, CA 91761

Destination
HARRISON BUTLER
6212 CROWN POINT AVE
NORMAN, OK 73072
Details
Customer #: 442147
Pro Number: 276088093
Appointment Date:
Estimated Delivery: 10/3/2013
(Appointments and Additional Service Requests
Could extend the Estimated Delivery Date)
Delivered Date: 10/1/2013

BOL #:
PO #:
Pieces: 1
Weight: 780
Shipment Comments and Updates
09/27/13 Appointment Pending
09/27/13 Freight picked up from shipper location
09/28/13 Trailer Closed - ready for dispatch
09/28/13 Trailer dispatched from MIRA LOMA, CA to OKLAHOMA CITY, OK
09/30/13 Trailer arrived at terminal in OKLAHOMA CITY, OK
09/30/13 Trailer unloaded at terminal in OKLAHOMA CITY, OK
10/01/13 Shipment out for delivery
10/01/13 Shipment delivered to consignee

Thumbnail of user syllamilck
Illinois
1 review
0 helpful votes
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October 7th, 2023

It was my first time owning a golfcart and I am super happy and excited about it! Thank you so much to Saferwholesale for making it such an easy purchase! The delivery seemed to be long for me but a weeklong wait was more than worth it. Highly recommend this company!

Service
Value
Shipping
Quality
Thumbnail of user jenniferw123
Michigan
1 review
1 helpful vote
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December 31st, 2015

This business is awful. I ordered infrared light heaters. They said they would expedite shipping. I waited for a week and had to call them to see where the lights were. They said they were still processing the order. I waited another 2 weeks and had to call again and they told me they were out of stock. No one even bothered to call me and let me know. They said they would refund me a check. They never put on their website that the item was out of stock... even after they told me it was out of stock. I ordered the lights in October and did not get my refund till the end of December!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Im sorry for the inconvenience. Unfortunately sometimes the unit will go out of stock per our supplier and we are forced to cancel the order and refund your money.

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From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.

Business Highlights

  • Nationwide shipping!
  • Call 1-866-710-6096
  • Nationwide Shipping!

Business History

Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.

Company Representative

Thumbnail of user saferwholesalec
Mark C.
Customer Service
Typically does not respond to reviews
Owner And Operator of G.S.I. - Contact Me With Any Questions!

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