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SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.
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The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.
Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.
I purchased a motorized hitch in the end of August. It arrived in October. Didn't work. Called saferwholesale and they said they want me to replace the parts myself. I said I wasn't a mechanic, they insisted. So after I replaced the battery that was bad, the module and the motor and a switch, it still didn't work. I called numerous times, with no results.
Filled out a claim app. They emailed me saying it was missing a vin number, I asked them where it was, because I couldn't find it. No response. I send them their receipt, nothing.
Stay away from this shoddy operation.
They should be closed down.
If you had a minus 10 start I would have rated these bums. From my first purchase I have been lied to first I was told my purchase would ship in 5 days from my purchase. When it did not arrive I called as was directed to the fine print portion of the terms of agreement. I was told that day and 2 more time that a tracking number would be sent to me in 7 to 9 business days. Guess what today is day 9 and the story has changed now a tracking number will be sent in 7 to 11 days which I'm sure is another lie. Safer wholesale is the biggest bunch of scamers and liars I have ever dealt with. I have filed a complaint with the Post Office and I encourage anyone else who has problems with this company to do so also. Even if the Post Office does not find in my favor the investigation for Safer Wholesale will be costly and the more complaints filed the more likely the Post Office will shut them down.
Ordering the 4-wheeler was made painless because of Dan, the salesman. We just got the 4-wheeler and one of the brake lights is broke - the little plactic part where it is screwed to the "bumper" is broke so it won't hold the screws! I guess we'll have to use some super glue. Not too happy about using super glue on a brand new 4-wheeler!
To answer 90% of all the complaints that I've read, READ ALL THE PRINT. I read all the purchasing statements and the shipping directions and the title directions at least 3or4 times to make sure I understood everything and I didn have one problem with my purchase. I've spoken with Alex & Bob a few time and they were extremely helpful. I financed my scooter through a company that safer wholesalers does business with, followed some simple directions & finance was complete. My scooter was delivered on time after talking to the trucking company to set up a time & date, no problems at all.The came 90% put together as per instructions, I had a friend of mine do the rest of the assembly because he's more mechanically inclined than I am as the statement on the web site says you should do. Started right up & has been running great ever since. I would not hesitate to buy anything from safer wholesalers no matter how big or small. Thanks for all the help mark
I was taken by this company and i would like to go after them for what they did i have been in contact with an attorney and want to start an class action law suite iam sure there are many of you out there who were taken by this company send me an email if you were taken the more people we get together the better our chances are in recovering our money send me an email *******@msn.com
4/13/15 I purchased super wrangler go cart for my grandsons birthday 5/23/15. Recieved it end of April, 5/9/15 he was riding it and the wheel rim failed. He weighs 90lbs, 10 years old, on flat ground. Called in and reported it was told call on Monday and they would get 1 sent out to us. 5/11/15 said send pictures, sent pictures. 5/23/15 open email and find message saying they decided not to warranty it! It was damaged during usage! What? Were we only supposed to look at it? Said it looked very used! We haven't had it 2 weeks! Please hold up to what I thought you were when we bought from you! This is insane! His birthday gift was an email saying you were not honoring your warranty! I am very upset about this, I shopped around and saved a few dollars for this? A useless go cart sitting in the building?
Our appologies. Please call us to let us know the name on your account. Even though wearable damage is not covered under the warranty we can offer a free replacement Rim.
866-606-3991
Thanks!
This company takes advantage of people. Purched the wheelchair that says up to 450 lbs. I'm not 5hat big it did not fit me. I filled out ticket never got back to us. Called said they don't do returns and was told I should of read seat size. Iv never bought a chair like this before. I read 450 lbs on there advertisement and thought it would work for me. Buyers beware this business scams people. This hurts me badly I'm on a fixed income and stuck with a chair I can't use. Please read reviews so you don't get scammed by this awful company
Tip for consumers:
Don't purchase from here .All bad
Products used:
Can't use it wheelchair
I ordered a motorcycle helmet in October. I never received it. The customer service reps claim that they sent it and because no one answered the door the helmet was returned. I got no notices on my door from FEDEX or UPS and there is ALWAYS someone home. I requested a refund. I was emailed that I would receive a refund check which I have never received. When I call, I'm instructed to email the manager. The manager does not reply to my emails. Stay AWAY!
Ingrid,
I was looking into our records and you are Correct the unit was returned to our Vendor as undeliverable. This means for some reason they could not deliver it to you and had to ship it back to where it originated. We were brought aware of this issue at the time you had posted this review, due to the fact we were not the shipper and did not receive notification ourself of the missed delivery. The minute you made us aware of this issue we Cut you a Refund Check (Check # 1069) and mailed it to you Via USPS mail. Your order was cancelled and refunded to you as of 2/18/14.
After reading these reviews, now just a bit concerned about my purchase being damaged or the wrong order. So far I have had a good expience. Talk with Matt and threw in a free trunk for my scooter for the inconvenience of the shipping cost. Had no problem paying a lttle more. I have faith that everything will be just fine and my order of my moped will be as expected.
I will return with my review once I get my moped. I am giving it one star for now.
Diane
I do apologize for the inconvenience, Please know that we aim to satisfy our customers. If you do have a problem with your order, please do not hesitate to call us and we can address any issues you might have.
I am glad I called and ordered Karman KN-800T for my father. My old man is the sort who wants to hang around his way. Buying a wheelchair didn’t seem possible considering my income until I saw the sale offer here. Brake system, armrests, adjustable footrests, and manual control…all in merely $150! I guess it’s more like a perfect package for my father.
I have read several reviews from many different website so ofcourse i was skeptical about purchasing. However, my experience has been great from the very first call. True the motorcycle that I purchased was on back order, however, i was upgraded to a better bike at no additional costs and i was always recieving updates on shipping. When I did recieve my bike, it was in top condition and new as stated with only 6 miles on it. I would definately purchase from this site again.
I have yet to get an answer to my online question; can I visit your Joliet location and test drive one of the trikes?
The Chat and Sale popup are extremely annoying; even after I cancel them they keep coming back.
I do apologize for the inconvenience, please be assured that customer satisfaction is our priority and we would like to address any questions. Please call us today 866-606-3991 and ask to speak to our Sales dept. they will address any issues you might have.
I ordered a sauna from Great Sports and after ordering I checked out the company on Better Business Bureau In Joilet Il. They gave you and F. I would like to give you my rating. I would give you an A+ in all aspects of the purchase. The sauna was great, delivered on time and in great condition. The sauna was even better than I expected and was easy to put together. I also liked the fact that I saved over $1,000. Great experience all the way around. Next purchase I will not check with Better Businesss Bureau. I love doing business with a company such as yours. Keep up the good work.
Please do not do business with this this company. They are in the business of stealing your money. I'm the person who purchased the Treadmil. After 30 days they realized they did not have the parts to ship out my order. I cancell my order as they requested. I waited 30 days for my check to be released. Guess what. 5 months later they still refuse to give me my $4000 refund. They responded to my last review, stating they are working to resolve this issue. There is nothing to resolve. I order a product... you relieved $4000 from my checking account... the merchandise I ordered was not available... so by law you are required to return my money. Simple as that. Not negotiate to send me $1000...$3000 short of what you owe me
Please do not use this company. They will steal your money. Please do research on this company. Their is a class action suit pending now against this company
Im sorry for the inconvenience this has caused. Unfortunately your order has not been processed because of a problem with the supplier for these machines. Please keep in mind that the units we sell are refurbished and we do not ship them from our location. Our suppliers ship these units free of defects from their warehouse and are drop shipped to you. We are currently working on getting this resolved for you. Please rest assured that this will be taken care of.
Hard to navigate sometimes. I couldn't find the scooter cooler and I couldn't find it anywhere. I did a search and saw a bunch. Wondering what else you guys have that I don't see in your categories that are listed
I thought we needed an additional electric forklift and since I have known Saferwholesale for more than a year now, I went to their website and check if they have an electric forklift available and they have! I went ahead to buy one and they were more than happy to serve me. Their customer service was amazing. I would love to recommend them if you needed any forklifts.
I asked the sales person to ask a supervisor of I changed my mind could I get a refund with layaway he said yes it would be a 30 percent charge then I call back and another supervisor tells me that's not true
Hello, you may read about our return/cancellation policy on our website under the return policy section.
Purchased what I thought was a new Golf Cart in June 2017 and when I finally got the Cart after almost three months it was obviously not new with an old engine. I was never advised that I was going to get a used Golf Cart. No one should do business with this company!
I was looking for a golf cart online for this summers camping season to accommodate my grandkids and I. They were the first to get back to me and offer assistance. Cool looking vehicles for a reasonable price. Thanks for your help!
Paid 1,500.00 for a scooter. Never got it. A very expensive lesson learned. Should have checked this web site befor buying. Found the web site on ebay, thought it would be safe, wrong. I intend to pay them a visit personaly very soon. They should call themselves UnsafeWholesale. Com.
I purchased a 10'x30' Large Decorative Party Canopy / Wedding Tent in May. When I went to use it, I found that two of the parts were broken. Unfortunately, I discovered this on the day of the party. I sent an email and have called twice about having the two parts replaced. I can't use the tent until the parts are replaced. I was told that they would email as soon as the parts came in and that would be within a week. That was a month ago. I am a patient person, but this is not acceptable. I would like to keep the tent, but without replacement pieces I am sitting on a useless, expensive tent.
I would not purchase from this site again.
Hello, Im sorry for the inconvenience. Please lets us know the name on your order so we can resolve this issue for you. I apologize for this. Please email in to cs@saferwholesale.com we just got done moving to a new warehouse and have parts available to ship asap.
You people act like prima donas. You ask for help on line and they cut you off. They email you with 50% off and when you talk to the guy he says it is already 50% off. Be honest and say there is no more discount.
Hi Jim,
The coupon codes we send out are promotions for 50% off delivery on your order, not the products. I apologize if they are worded a way that leads you to believe the products are an additional 50% off. If you wish to order with us in the future, please call in to speak to my sales department at 866-606-3991, and reference the promo code "Safer911" for half off on your delivery.
Sincerely,
SaferWholesale.
Thank you for the speedy delivery of my ScooterX 196cc Go Kart. After placing my order on Tuesday I was told to expect shipment 4 days later between Friday or possibly Monday. My order arrived that Friday! It was a blasty blast to speed up and down the trails near my home on my easily assembled kart. Faster and more rugged than anticipated. Was very eager to receive it and ride it. Money well spent.
Saferwholesale is an untrustworthy company. I ordered a 150cc scooter with all the bells and whistles and they shipped me a striped down version of the same scooter. Then they try to tell me that that is the scooter I ordered. I would not recommend a company that practices "bait & switch"
The products we sell are all clearly listed on our website. They all come exactly as they are displayed in the Specifications section of the product page. Often times we sell different versions of the same scooter with different options. The pictures displayed may show all the options available, but you must confirm based on the price listed and the written product description listed on that page. If the product listing does not include those specific options you may have to upgrade to a more expensive version. Often times a customer see options in one specific photo on the listing and the specifications are not included in that price model, but in the more expensive one and they expect to get the one with all of the additional features. Please always make sure to read the listing thoroughly to confirm exactly what comes on the product you are purchasing.
I ordered a moped in dec. Of 2021 got it 2nd week of January 2022. Front end damage while still in crate. Took pictures and filed a claim. 1st they said it was deleted from their computer.So I sent another set of pictures and filed a 2nd claim. This time I called the company in texas that sold safer the moped. They couldn't help me. I even drove 70miles to safer's warehouse on 3/14/2022 to raise he'll. Don't buy a thing from them let alone a moped
Tip for consumers:
Go and look at the bikes and see if you can transport it your self
Products used:
Clash 200 moped
Gain trust and grow your business with customer reviews.
G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.
Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.
Customer's products were delivered just days after this post via fedex.com # 741269015195891, 741269015194733. This customer's issues have been amicably resolved.
Thanks,
Artie