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  • SaferWholesale

SaferWholesale

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Overview

SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.

  • Service
    131
  • Value
    125
  • Shipping
    123
  • Returns
    80
  • Quality
    121

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
4
Neutral
0
Negative
4
96
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How would you rate SaferWholesale?
Business's Favorite Review

“Everything I Need”

Shane X.
3/4/21

The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.

See full review
Top Positive Review

“Fun to ride golf cart”

Mike B.
4/14/22

Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.

Reviews (1,108)

Rating

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Other

Reviews that mention popular keywords

customer service (188) credit card (30) golf cart (50) trike kit (10)
Thumbnail of user hughs15
Ireland
3 reviews
0 helpful votes
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January 26th, 2015
Verified purchase

The staff at saferwholesale knowledgeable, prompt, and eager to help me with my purchase of my second electric moped bicycle. I purchased a TaoTao 500 watt scooter 2 years ago it is very reliable 1brake light, 1 rear tire, and just replaced the batteries my 8year old grandson is getting it and my plans are to purchase another scooter from Saferwholesale. Saferwholesale has the best prices my far bar none

Thumbnail of user dillonm7
New York
1 review
1 helpful vote
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July 5th, 2014
Verified purchase

I have been talking with Jerry by phone since I bought an Elite Pacifica Scooter on the internet. I've had a few problems with the scooter. The 1st is resolved with the helmet trunk local It did work a couple of times - but completely failed to lock thereafter. I was told the warranty lapsed after 30 days? That seems rather quick for a new product! We settled for me paying the postage & he paying for a new lock.
Item 2 - The headlights never worked?

After removing the front panel to get at the lights, I found that no V. was getting to them. So I wired a hot wire to them.
Item 3 - The fuel tank is lester at 2.38 gal. - I frilled it at 1.2 gal.
Item 4 - The front wheel is supposed to lock with the key, but it doesn't?
Item 5 - I can't get the scooter inspection OKed (NYS) because the high beam swt. Doesn't work. "Although I'm still using the bike!

Thumbnail of user amyb739
Tennessee
1 review
7 helpful votes
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March 22nd, 2020

My 11 year old son waited and saved for this Jeep for a year. We ordered it. Took 6 hours to assemble. We've had it two weeks and now it won't stay started. Took it to a mechanic and it needs a carburetor already! My son was devastated. So sad.

Thumbnail of user alenm11
Switzerland
1 review
0 helpful votes
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December 22nd, 2014
Verified purchase

As a recently retired couple we decided to treat ourselves, and our family, and buy a new boat to spend the weekends on. We did a lot of research, and looked at a lot of boats. After finally deciding a pontoon boat was the best route we looked everywhere for the best deal. We found it at saferwholesale.com. The same boat at other places was at least $2000 more. We got a fully equipped boat, with motor, cover, depth finder, and seats for what a stripped down boat at the dealer cost. We just spent our first weekend on the boat with the grandkids, and are so happy we made this purchase. Everything went smoothly. We put the boat in the water, started the engine up, and we were off. We had one of the most enjoyable weekends we've had in a long time. So glad we made this purchase.

Thumbnail of user davec71
Canada
1 review
1 helpful vote
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December 25th, 2014
Verified purchase

I dealt with Jeremy at Safer, I was buying a dirt bike for my grandson for Christmas, the service was friendly, and courteous. Although the time was
Limited and logistics impossible to get the bike to peace River Alberta, Some-
How I received the Bike on Dec. 18th... And won't my grandson be Surprised! Thanks safer Wholesale. Keep America strong by running a
Great business!

Thumbnail of user stacyj8
California
1 review
2 helpful votes
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December 18th, 2014
Verified purchase

So far we couldn't be happier with our purchase ~ Everything they promised and more.

Ooopsy... Spoke too soon! I wrote that review as i was promised a discount on the shipping charges ($200.00) Something their sales person said they were doing to try to offset all the horrible reviews they've been getting. Well, NOW i know why. Just wasted over an hour on the phone being told i don't, 'Get how the world works" and basically refusing to give me a shipping rebate unless i buy MORE things from them. Whatever.
Hopefully this scooter runs well cuz there is NO WAY IN HELL this place is gonna stand by the purchase. I've never heard anyone work harder to not give a 92 year old woman a lousy $10.00 rebate. They fully earned every bad review out there and there are THOUSANDS of them! Hey, Merry Christmas Saferwholesale. And especially you, Jeremy and Conor~

Thumbnail of user leok31
Washington
1 review
4 helpful votes
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August 3rd, 2016
Verified purchase

I bought a golf cart and when I finally took it to go golfing it only lasted 9 holes 2x. Had to replace all because all had a dead cell in each one and also had been frozen at least once. They were all swollen. Replacement codt me $134 each x 6. Now they only offer me $150 for all my troubles? VERY BAD BUSINESS!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hello, Im sorry for the inconvenience. Please know that these golfcarts have refurbished batteries. You state that you had the unit running which means your batteries are not dead but most likely are not all putting out the same voltage. It is hard to believe that all 6 of those batteries would have a dead cell if you could go 9 holes. We have offered you a $35.00 credit for each one to have them swapped out locally for a fresh set of refurbished batteries. We never approved for you to purchased 6 new batteries at $135.00 each.
Please contact us again so we can resolve this issue with you.

Thumbnail of user briv10
Ohio
1 review
1 helpful vote
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January 15th, 2023

Matthew Sales guy dont deal with him he is the worst has a bad attitude likes to demeanor and yell at you dont deal with him! Requested owners number to let him know what kind of business and attitude his sales guy has!

Service
Value
Shipping
Returns
Quality
Thumbnail of user saferwholesalec
Mark C. – SaferWholesale Rep

Hello, we kindly would like to inform you that the financing was denied. Please also note that this person was swearing in a derogatory manner and expected our staff to be welcoming. Please call us and pay in full and we can get you setup today. Thank you, kindly!

Thumbnail of user douglasb28
Indiana
1 review
2 helpful votes
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November 8th, 2014

saferwholesale.com is giving me the runaround on a 47 Chevy Pickup Golf cart I purchased for my dad so we could drive him around town. I made the purchase 7-30-14 and it was to be 4-6 weeks "typically" is is now 13 weeks and I have been told the last 6 weeks next week-next week -next week and was told last week the 7th for sure. Yesterday I was told it would be Monday for sure and I would have a picture of it by the end of the day. I did not hold my breath. I call again today and now it is Monday for sure.

Tip for consumers:
Stay Away!!!!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

As of 11/20/14 this product was delivered to the customer. Tracking and delivery confirmation for this shipment is below:

PRO Number Pickup Date BOL# PO# Status
028-4137696 11/13/2014 NS NS Delivered
Images: Bill of Lading: view Delivery Receipt: view W&R Certificate: view
Pieces Weight Delivery Date Delivery Time* First Delivery Date Received By
1 1100 11/20/2014 03:02 PM 11/20/2014 CNR
Appointment Date Appointment Time Appointment Status
11/20/2014 12:00 PM Customer requested appointment

Thumbnail of user davem127
Pennsylvania
1 review
2 helpful votes
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September 5th, 2015
Verified purchase

I bought a sauna her and it is AWESOME! I am currently buyong a scooter too! This place is GREAT!

I am starting to become concerned! I am waiting for a call back for over 5 days, I have not heard from anyone regarding my inquiry abut a scooter purchase... I will update this forum once I hear back!

Thumbnail of user makingbusinessesbetteragaink
California
1 review
5 helpful votes
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September 26th, 2022

I entered a chat session to see why Instructional Manuals were not available because the amount of temperature the sauna can or cannot produce is important to me.
Chat response when asking for a manual:
No
No
Ur mom

As you can see the chat person left childish remarks and this is NOT how a company should communicate with potential buyers under no circumstances. I am a contractor and this is how you lose customers on the daily, karma has its way of screwing the owners out of what we are all wanting to create, business referrals and money.

PLEASE fix this issue and better train the kids that are acting as Sales Representatives for your company and Sales Department Team.

Tip for consumers:
call directly do not use chat services

Products used:
sauna not purchased

Service
Value
Thumbnail of user jonr60
Washington
1 review
8 helpful votes
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April 19th, 2017

If you buy from these guys you have a 90% chance of getting screwed and dealing with the rudest people EVER.
All you have to do is Google saferwholesale, and there other name greatersports they have had the sneaky butts sued for they way they do business the guy that started it is no business man just a guy that orders stuff from China. And people say there so cheap... duh is the worst products you can get from China. I have bought many Chinese stuff but this stuff is junk everything on there site is CRAP

Thumbnail of user quateriap
Georgia
1 review
7 helpful votes
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September 2nd, 2020

I had to call repeatedly to check on my unit. Shipping representative hung up in my face after an intense argument. Unit wasn't delivered on time and I was threatened with restocking and Shipping cost. I wouldn't recommend this company. I will never purchase from saferwholesale.com again.

Thumbnail of user alexr76
Massachusetts
1 review
0 helpful votes
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May 17th, 2015
Verified purchase

I had a lot of questions and the phone to customer service rep on the other line answered everyone of them clearly so that I was clear on what I wanted and how I would be paying to receive it my mail as well as the length of time it will take to get the bike to me

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryc107
Netherlands
1 review
0 helpful votes
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February 18th, 2015
Verified purchase

We bought a 150cc ATV for our son this month. While researching we found exactly what we were looking for at saferwholesale.com, at a fraction of the price anywhere else. We put our phone number in the customer support app, and they called us almost immediately. They answerd all of our questions, and had our order in in under 10 minutes. When the ATV arrived there was almost nothing for us to do but add gas and go. The ATV started right up, and has been running great for the past couple of weeks. Couldn't be happier.

Thumbnail of user jasonm1351
New Mexico
2 reviews
7 helpful votes
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June 25th, 2020

I ordered a motorbike from their website and used their finance service Bread. After ordering someone from safer wholesale called and told me that the shipping was not included and I had to pay separate for this. I did and then waited for a shipping update in the coming days. I saw no response to this order and I called in. They told me that the item was out of stock. I asked them when would I get my refund and was told that they issued the process. I have yet recieved my refund and have filed disputes and have not heard back after emails and calls. Shady company

Tip for consumers:
Save your time and deal with a more transparent company

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrews138
Connecticut
2 reviews
1 helpful vote
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June 14th, 2015
Verified purchase

Not to good of the experience
Your salesman called me few minutes ago
He couldn't tell me any technical details about the product
He tried to give me a discount on the shipping - not realizing that you offer free shipping to business with the loading dock
He also wasn't aware of my $600.00 offer
He was completely clueless

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Please give us a call as we are here to assist you 24/7 - We will give you the best deal possible! Unfortunately we cannot accept the $600 offer as that is below our cost, however if you call in today and make a purchase, we will give every discount possible! Thanks, SaferWholesale.com - 1-866-606-3991

Thumbnail of user danm160
Canada
1 review
0 helpful votes
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December 9th, 2016

I have asked for a status on a 26" tricycle Ii purchased on Decemberr 2. I was told by customer service (automated respones) to contact titles for a tracking number. I have not received one yet and am getting ver nervous. I paid up front for the tricycle and am beginning to fear that I will never see this item. Craig told me at the time of purchase to call re any concerns. I have sent emails and messages. Just one automated respones. I feel I have been had.

When will I get the Tricycle?

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hello, Please provide your name so i can look up your order and tell you the tracking number right away

Thumbnail of user lynnm543
Kentucky
1 review
9 helpful votes
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April 26th, 2020

I read a lot of the reviews online my son was looking to buy a new moped for $1300 and after reading the reviews I thank you all for posting your experience with this company we've never heard of it I realize some companies do rip you off and I won't buy from this company thanks for your reviews

Thumbnail of user johng470
Massachusetts
1 review
1 helpful vote
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June 3rd, 2017

You can by any thing at a very good price and you can find any thing you want to on line and shipping is easy and most of the time it is free and it comes to your hose very fast and you can return stulf with no problems

Tip for consumers:
it is a very good site they sell alot of nice stulf at great prices and they always help and ray is the man you want to do your busnes whith he is a great sales man

Service
Value
Shipping
Returns
Quality
Thumbnail of user donaldw463
Wyoming
1 review
3 helpful votes
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August 31st, 2020

Very rude people on the Phone. Been trying to get my title for 4 months. Called today, 08/31/2020, they said they mailed it on Aug. 14th. It does take 2 weeks from IL. To Wy. For the mail to get here. Stay away from this company.

Thumbnail of user saferwholesalec
Mark C. – SaferWholesale Rep

Please note that we do strive on excellent customer service and we did in fact send out your MSO on two different occasions. USPS is very slow at this time due to COVID-19 - Please let us know if you do not receive your mso within 5 business days and we will ship it out via UPS air. Thank you kindly!

Thumbnail of user juliag23
New Jersey
1 review
0 helpful votes
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July 18th, 2015
Verified purchase

We are looking for a golf cart to use when we travel with our camper. We are looking for a four seater. I was excited to see what I was looking for. The pictures were in detail and was exactly what I was wanting in a golf cart. The description was very thorough. I have been on the website for over an hour. It definitely is an attention getter. Glad I Googled and found this website.

Thumbnail of user patf3
Texas
1 review
4 helpful votes
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May 10th, 2011

Online purchase of inflatable spa. At checkout, offered a $50.00 discount if paid by online check. I swittched from CC to online check. When receipt delivered by e-mail no discount was applied. I called customer service and was informed that discount only applied to orders of $1,000.00 or more. Tried to cancel order (same night) was informed no cancellations or returns. Tried to stop payment of check but company submited check under another name, not the check number.

Thumbnail of user robertt16
Georgia
3 reviews
10 helpful votes
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December 8th, 2011

I ordered and received an LG Super AB Toner chair with bicycle attachemnt. The chair is ok but the bicycle attachment was broken. I immediately called saferwholesale and they said they would send a new attachment out. I never received it and calle again and spoke with Kyle. He said he would send one out to me.
I waitted another two weeks and called again and spoke with Matt explaining that I had not received the bicycle attachment. He asked if I had sent a picture of the damaged product. I explained that Kyle did not request a picture.
Matt put me on hold about seven minutes. When he returned he said he tried calling the manufacturer but the guy he needed to talk to was out to lunch. He said the guy would call him back and then he would call me back. This really sounds similar to all the other reviews I have read. I'll wait another 2 weeks and see what happens. I consider myself lucky as this was only a $10.00 attachment.

Thumbnail of user carolync46
North Carolina
1 review
0 helpful votes
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July 31st, 2016

I placed an order for a Hawk 250 Enduro before I read the reviews written on this site. I decided to check the reviews out a few minutes after I had placed the order. I was shocked by the bad feedback. Anyway, I was worried while I waited to see if my order would arrive. They told me I would get the bike after about 10 business days. I received the bike on the 9th business day. It was the 1st color choice (you have to provide 2 choices). I did't have any issues with the order. I have spoken with them on the phone 3 times and each time they were courteous and answered my questions thoroughly. I am waiting for a part for the bike that was broken when the bike arrived. I'll leave a review on how long that took to arrive once I get it. So far I have been very pleased with SaferWholesale.

Tip for consumers:
I used a credit card and charged the purchase just in case something went wrong with the order so I could file a dispute if needed.

Service
Value
Shipping
Quality

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From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.

Business Highlights

  • Nationwide shipping!
  • Call 1-866-710-6096
  • Nationwide Shipping!

Business History

Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.

Company Representative

Thumbnail of user saferwholesalec
Mark C.
Customer Service
Typically does not respond to reviews
Owner And Operator of G.S.I. - Contact Me With Any Questions!

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