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  • SaferWholesale

SaferWholesale

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Overview

SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 35th among Auto Parts sites.

  • Service
    131
  • Value
    125
  • Shipping
    123
  • Returns
    80
  • Quality
    121

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
4
Neutral
0
Negative
4
96
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How would you rate SaferWholesale?
Business's Favorite Review

“Everything I Need”

Shane X.
3/4/21

The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.

See full review
Top Positive Review

“Fun to ride golf cart”

Mike B.
4/14/22

Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.

Reviews (1,108)

Rating

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Reviews that mention popular keywords

customer service (188) credit card (30) golf cart (50) trike kit (10)
Thumbnail of user jasonc205
Georgia
1 review
15 helpful votes
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August 27th, 2017

Did not have a good experience with saferwholesale.com. Sales person got an attitude with me from the beginning. Simply cause I was confused about shipping and delivery. Seems they are two different things. Second sales guy got all my info incorrect. Except of course my credit card number. So after anxiously waiting 8 to 10 days. I receive an email that says "could not contact customer your order has been cancelled".:(After calling and straighting this out. I had to wait a few more days. Finally get my 50cc moped. After watching the video. I assemble my moped. Oh ya they don't tell you that the wiring harness isn't fully zipped tied the right way on the "how to assemble video". Which could be simply done before you receive the product or at least brought up during the video. Would be safer this way. After assembly I start my moped and the headlights blow immediately. They have a parts only warranty. Trust me it's been 2 weeks and I've heard nothing about my parts I need except "we have contacted the manufacturer and we are waiting to hear back from them". My main complaint would be. If your are sending a product out that is "ready to be assembled" make it "ready to be assembled". This can easily be done by addressing the wiring harness and making it ready to be assembled. Just to make your product safer. I know this is a wholesale company but the products sold do represent your company and the pride you take in it. You do advertise you sell the greatest products. I would say great products don't blow headlights immediately unless the product was defective. Or a part in the product was defective. Intern making the product not so great.

Thumbnail of user davew748
Wisconsin
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Very helpful great to work with purchased an item a few years ago great product looking for something new for the kids to have with them again

Thumbnail of user samanthas736
Wisconsin
1 review
1 helpful vote
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March 13th, 2021
Verified purchase

So far so good but I have not ought anything yet. I clicked on a go kart and it said to leave a review for discount! So here I am!

Thumbnail of user hannsp
California
1 review
0 helpful votes
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July 15th, 2015
Verified purchase

I gave them my offer and I don't know if they accepted it yet. I am a little skeptical, but you never know.

Thumbnail of user jorgel27
Colorado
2 reviews
3 helpful votes
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October 2nd, 2016
Verified purchase

I buy a q6 pst 50 cc-17 from u. It run bad i try to buy parts. I call. And u tell me the i have to go on line to order. What a service very poor

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Im very sorry about this. Please call in and ask to speak to the claims supervisor so we can process this for you. Thanks!

Thumbnail of user smithl13
Virginia
1 review
0 helpful votes
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July 31st, 2015
Verified purchase

Never order from you before, but I am impressed and would like to be the first to order from here, so I can share it with all the others.

Thumbnail of user bhavind
Michigan
1 review
0 helpful votes
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May 29th, 2015
Verified purchase

I had sent an email and these guys responded in 15 minutes. I am going to order Steam Generator from here. In future I want to order Sauna also.

Thumbnail of user josephn17
Tennessee
1 review
0 helpful votes
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March 9th, 2015
Verified purchase

I believe SaferWholesale is among the best in the business with their excellence in customer care. Very professional...

Thumbnail of user larrya25
New Mexico
1 review
0 helpful votes
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December 20th, 2014
Verified purchase

You have great advertising and great deals and super service hope to do business again in the future

Thumbnail of user roberth162
Wisconsin
1 review
0 helpful votes
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May 22nd, 2015
Verified purchase

Called in to check on a inverter charger and sales person was very helpful to look for what I was looking for

Thumbnail of user crashb2
Missouri
1 review
0 helpful votes
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August 7th, 2021
Verified purchase

Been looking for a Vehicle that I can put under my bus and get around but I couldn't find any good price ones there

Thumbnail of user longv
Tennessee
1 review
2 helpful votes
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May 14th, 2015
Verified purchase

Hi this is my first time order in here, it was a good prices to order in here, for everything thank you

Thumbnail of user bobbyt9
New York
1 review
0 helpful votes
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March 18th, 2015
Verified purchase

When i make an offer on a site that does million dollar sales every month i want a number back or a simple ok lets make a deal

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hi Bobby,

If you wish to make a deal or have any questions regarding a product on our site simply call in to 866-606-3991 and ask to speak to our Sales department. They will be able to help you with your purchase.

Sincerely,
SaferWholesale

Thumbnail of user anorinel
Georgia
2 reviews
0 helpful votes
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March 31st, 2021
Verified purchase

Was looking for a utility trailer and found a big variety of ones in their website. The site was easy to use and had a lot to see!

Thumbnail of user chuel1
Wisconsin
1 review
6 helpful votes
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August 14th, 2015

I hope the CEO reads this. Remember this, CUSTOMERS PAY YOU AND YOUR COMPANY. Customers want great SERVICE and PRODUCTS. I ordered an 80cc Dewey Bicycle With Engine. I bought it to save me gas money. I started the engine and in a few minutes the chain broke and one of the pins flew and scraped my left back cap. I ordered the parts I needed, but the parts they give me were worst. I was frustrated and wanted my money back! They have a no return policy, my warranty was a little over a month (No confidence in their products and what they do). If you really want to return it, you have to pay all of the shipping cost and they get to keep a certain % of the sale. It's like me giving you a crappy product and if you want to give it back to me, I get to keep 50% of your money. I still have proof of me emailing them multiple times, and they won't respond to me like they use to when I first purchased the bike. It's just one thing after another with their product and parts.

DON'T BUY FROM THIS COMPANY!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Please email in to claims@saferwholesale.com we can help you resolve any problems you have with your bike. We have a full stock of parts ready to ship out for you.

Thumbnail of user nadinep1
Colorado
1 review
0 helpful votes
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February 12th, 2015
Verified purchase

Talked to a customer service representative and he was very willing to answer my questions and helpful. Very good communication skills

Thumbnail of user warrena8
Ohio
1 review
1 helpful vote
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June 19th, 2015
Verified purchase

I have a $500.00 credit but they never have what I want. Was told they just deal with motor sports now

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Im sorry for the inconvenience. We do carry over 30,000 products in our website please call in and let us know what you would like to purchase.

Thumbnail of user alexr147
Wisconsin
1 review
0 helpful votes
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March 8th, 2017

You can get the best scooter from here, and at reasonable rates. The delivery was pretty quick and the product was just as described.

Thumbnail of user michaelb233
New Jersey
1 review
0 helpful votes
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July 12th, 2015
Verified purchase

I have no experience. SaferWholesale seems like a scam they offer a discount if I give a review before I receive the item?!

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hello, We aim to please all of our customers. Please feel free to call us anytime for a great deal. We have a full staff of professional sales me to assist you with any questions you might have.

Thumbnail of user georges258
New York
1 review
3 helpful votes
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June 29th, 2017

You have a zuma moped for sale
Who is the maker of this moped and whats the best deal you can do on this moped

Thumbnail of user ayouc
New York
1 review
19 helpful votes
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April 29th, 2019

Purchased 50 CC motor scooter from them April 3,2019 Came with missing parts and blown out lightbulb immediately called them they told me I had to submit a ticket what I just received a scooter 2 two days ago what ticket anyway I did as they suggested someone finally responded after one week Telling me they had to order parts from the manufacture I immediately asked them why don't you have parts in house on hand for the merchandise you sell After three weeks finally receive email saying parts is coming still have not received them also to make matters worse they told me I have to pay for a new lightbulb out of my pocket second complaint never received title after 3 1/2 weeks when title following came it was wrong they refuse to let anybody speak with them farless a supervisor salesman name was Mr. Matt Bad bad bad people stay away from this company I've been in contact with my bank to try to get my funds back I have also filed a complaint with Attorney General of the state Illinois They go by the name of Seifert wholesale outle they go by the name of SaferWholesale.com and great sports Because from what I have read online they have numerous complaints against them I have change the name numerous times

Thumbnail of user vickies6
California
1 review
1 helpful vote
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May 29th, 2015
Verified purchase

Loved the site until I wanted solar products. Feel ripped off with solar anyway, so tried your site. Still feel ripped.

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Im sorry for the inconvenience. If you have any questions we have a full staff of sales professionals that can answer any questions for you. Call in to see if we can get you a good deal.

Thumbnail of user michaels558
California
1 review
1 helpful vote
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February 2nd, 2017
Verified purchase

Great five star service

Ray was my salesperson very knowledgeable and very helpful with my purchase with a very friendly attitude.

Thumbnail of user michelew16
Wisconsin
1 review
0 helpful votes
  • Send Message
July 25th, 2015
Verified purchase

I was looking to purchase a 49 cc moped/scooter. Was led right to this website and immediately found what I was looking for!

Thumbnail of user jamess1190
Arkansas
1 review
17 helpful votes
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June 23rd, 2018

If you have a problem they will not help you, they will lie to you! Horrible service, 6 months Kart still not working!

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From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.

Business Highlights

  • Nationwide shipping!
  • Call 1-866-710-6096
  • Nationwide Shipping!

Business History

Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.

Company Representative

Thumbnail of user saferwholesalec
Mark C.
Customer Service
Typically does not respond to reviews
Owner And Operator of G.S.I. - Contact Me With Any Questions!

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