I ordered a number of dresses just before summer hit and the customer service told me my order would be in two packages, I received my whole order before estimated date of arrival minus one item which is pretty fair overall for the price and quality, most of what I expected. I would definitely recommend checking the site out, I'm definitely going to be ordering things from here again.
This is an excellent website for unique and up to date clothes and beautiful jewelry, they have anything and everything on this website that you will want. The prices are very affordable for everyone. Customer service is great, if you have a problem or order something too small it is taken care of immediately at no charge to you. Check it out! You won't be disappointed.
Ordered one gray coat my size is m ordered xl its still to small but can be useful if side pocket not almost on chest material looking totally different and its more long as jacket then coat. Contact them and now I will see what will happen.and happens this they not see the difference between product what they show and what they send obviously they are blind but they are ready give me half of price on wallet if I send product back with my money. For sure I will order from them again. Never. And hope anyone who read this will learn on my mistake
First off threads were coming loose from the seams. Size was way off. Could probably fit a small child. The fabric is unfinished, the oil machinery smell was over powering. I use to work in the fabric industry and before a fabric can be made into clothing it goes through a finishing process which removes that machinery oil smell. To much trouble and costly to return it. Will never purchase from them again. Photos included.
Dear Ann,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
For the issues you mentioned, we can not sure at present as the item was indeed checked before the shipping. Due to the uncertain factors during the time of shipping, the item may be affected to lead the issues.
Please tell us your order number so that we can check and give you a better solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
I have ordered a few things from them and they have very low prices on many things, especially if you shop in their sales section. I even got free shipping on my last two orders! No problems with shipping, and customer service gets back to me promptly. I recommend this website to my friends
I ordered from Sammy dress one evening and requested a refund the very next morning. I was lied to and told my order had ship. I was also given a fake tracking number. I should have read real reviews before I ordered, because they have done this to several people. Most haven't even received their order like me. I have started the dispute process against this scam.
Dear Lashanda,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Firstly, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
We need to know your order number so that we can check for you, would you mind to tell us, please?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service
Well. 3 items ordered only one has arrived. Left it a few more days until the full expected delivery time had expired. Tried contacting via the 'post sales' methods advised. No response so used the live chat option. Advisor gave me an expected date for stock arrival which I guess I'll need to add another 20 days onto for delivery. Not very hopeful having read tons of reviews on this site. Of more concern to me is the fact that I've never had issues with my credit card, but 5 days after placing this order my credit card has been accessed twice. I'm not saying it had anything to do with this company, it's just a very unusual coincidence... Waiting and seeing.
Michelle,
Thank you your feedback.We apologize for this inconvenience caused.
About the delivery issue, we would like to work with you to check the status.
About your credit card issue, we would like to assist you to verify it.
Would you kindly offer your order number so that we can go ahead please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/
Sammy Dress doesn't only have low prices but a fun site to just browse upon. It's also amazing that you can earn points to use as coupons, which comes in handy. The clothes are also up to date and unbelievably comfortable.
Sammy Dress was a positive experience. I will definitely be ordering from there again. The clothes are very accurate with their pictures and true to size. Just remember you get what you pay for so do not expect gucci.
I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear mario,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/