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  • Sammy Dress

Sammy Dress

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Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 199th among Prom Dresses sites.

  • Service
    1245
  • Value
    1231
  • Shipping
    1264
  • Returns
    695
  • Quality
    1200
313
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How would you rate Sammy Dress?
Top Positive Review

“Sizes and Shipping”

Jessie J.
2/1/15

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Top Critical Review

“Quality, size and customer service unreliable”

Mileva L.
3/9/15

Ordered several things from them. One for Xmas which didn't arrive until several weeks AFTER Christmas. Delivery was between 1-2 months. Size was also an issue. See pics of blouses. Dress ordered L got XL Bathing suit ordered ran big too. To return, even if it is their fault like the blouses is to China on you. Buyer beware. There are basically no returns and the product fabric is low quality. Sad for me.

Reviews (6,937)

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Reviews that mention popular keywords

sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user josantj
1 review
0 helpful votes
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October 8th, 2013

Nice products with good prices. Highly recommended.

Thumbnail of user vivienned
1 review
0 helpful votes
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May 18th, 2015
Verified purchase

Very good site everything is really cheap and great quality. Would recommend to everyone

Thumbnail of user reneem12
1 review
1 helpful vote
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September 20th, 2014
Verified purchase
Thumbnail of user crystalg9
1 review
2 helpful votes
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September 20th, 2014
Verified purchase
Thumbnail of user lindaw61
1 review
4 helpful votes
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September 20th, 2014

Impossible to make a return. Sizes are CHINESE not USA or EUROPEAN. Quality is reflected by the low price. CRAP.

Tip for consumers:
SHOP ELSEWHERE

Service
Value
Shipping
Returns
Quality
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Linda,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Maybe the Asia size you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please tell us your order number firstly so that we can check and give you a better solution, OK?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Sammydress Customer Service

Thumbnail of user reginay
1 review
1 helpful vote
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September 19th, 2014
Verified purchase
Thumbnail of user saran13
1 review
0 helpful votes
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February 25th, 2014

Sammy dress is greats online store. They have a lot of pretty clothes.

Thumbnail of user samanthak5
1 review
0 helpful votes
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September 14th, 2014
Verified purchase

They have really nice clothes for cheap! Def recommend it :)

Thumbnail of user geetaa
1 review
0 helpful votes
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February 25th, 2014

It was pretty good. Received the item as expected.

Thumbnail of user ingeborgs
1 review
0 helpful votes
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November 15th, 2013

I like the clothes on this side
They have such cute dresses, good quality and are also cheap

Thumbnail of user lovella4
1 review
0 helpful votes
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April 18th, 2015
Verified purchase

I got the coolest outfits on this online shop. Getting ready for my next shipment. Cant wait.

Value
Shipping
Quality
Thumbnail of user adrianet2
1 review
0 helpful votes
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April 15th, 2015
Verified purchase

I'm glad with my purchase, really quality products for only a few dollars.

Thumbnail of user cristieg
1 review
0 helpful votes
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April 9th, 2015

Where are my other two garments you charged me for.Not happy with the service. I cant get any.

Thumbnail of user ericav3
1 review
0 helpful votes
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September 10th, 2014
Verified purchase

I've had nothing but positive experiences with this website, and thoroughly enjoy their products.

Thumbnail of user alym4
1 review
0 helpful votes
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April 2nd, 2015
Verified purchase

Really nice. Loved the things i got. Good sizing details. All fit nicely.

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Value
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Thumbnail of user lianc1
1 review
0 helpful votes
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March 28th, 2015

Their products are excellent in looks and quality, I have so many things on my favorite list.

Thumbnail of user taew2
1 review
2 helpful votes
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May 19th, 2016

Previously inquired about my refund and finally received it
I am very satisfied thank you

Thumbnail of user tonim9
2 reviews
0 helpful votes
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March 20th, 2015
Verified purchase

I've ordered a few times now and have been happy with every order!

Thumbnail of user haykanushaa
1 review
0 helpful votes
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September 6th, 2014
Verified purchase

Great shop with good service ;) Can find what I want. Only problem that came a little late.

Thumbnail of user kristinm17
1 review
0 helpful votes
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September 5th, 2014
Verified purchase
Thumbnail of user karlac6
1 review
1 helpful vote
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September 3rd, 2014
Verified purchase

Responsible. Highly recommended... very good seller...

Thumbnail of user federicor9
1 review
2 helpful votes
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April 8th, 2016
Verified purchase

Really a great shopping experience. The quality of products is excellent as attention. Recommended.

Thumbnail of user zzxczczz
1 review
1 helpful vote
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March 21st, 2016

There don't have proper return policy, No one should buy from this site..

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear customer,
Thank you for your feedback.
We are sorry for the way you feel about us.
Sammydress offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website.
If you wish to contact our Customer Service manager to examine your case, please submit a ticket via our support center here http://www.sammydress.com/m-article-id-12.htm in "making a complaint" section.
Please rest assured that we would try our best to assist you.
Thank you for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user chelsead7
1 review
0 helpful votes
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September 2nd, 2014

Amazing clothing items cheap prices and great delivery services defiantly recommend

Service
Value
Shipping
Returns
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Thumbnail of user beckyc20
1 review
3 helpful votes
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March 6th, 2016

Horrible! Never again be honest if you want my money!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Becky,
Thank you for your feedback.
We wish to apologize for this inconvenience caused.
About the issue you have raised, we need to verify it at first.
If we made a mistake, please rest assured that we would try our best to assist you and fix it.
Unfortunately, we cannot find your order record in our system right now.
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/

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sammydress h.

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