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  • Sammy Dress

Sammy Dress

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Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 199th among Prom Dresses sites.

  • Service
    1245
  • Value
    1231
  • Shipping
    1264
  • Returns
    695
  • Quality
    1200
313
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How would you rate Sammy Dress?
Top Positive Review

“Sizes and Shipping”

Jessie J.
2/1/15

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Top Critical Review

“Quality, size and customer service unreliable”

Mileva L.
3/9/15

Ordered several things from them. One for Xmas which didn't arrive until several weeks AFTER Christmas. Delivery was between 1-2 months. Size was also an issue. See pics of blouses. Dress ordered L got XL Bathing suit ordered ran big too. To return, even if it is their fault like the blouses is to China on you. Buyer beware. There are basically no returns and the product fabric is low quality. Sad for me.

Reviews (6,937)

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Reviews that mention popular keywords

sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user missyh7
1 review
5 helpful votes
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March 3rd, 2016

The items fit terribly and very cheap crappy material

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Missy,
Thank you for taking your time to write the review.
We are regretful to know that the product did not meet your expectation.
Please rest assured that we would try our best to assist you.
Would you kindly offer your order number so that we can check it for you please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user davidd203
1 review
0 helpful votes
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March 1st, 2016
Verified purchase

I purchased some dresses for photo shoots. Clean lines, decent materials, good details and fit.

Service
Value
Shipping
Quality
Thumbnail of user kaseyc3
1 review
0 helpful votes
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February 6th, 2014

I have heard nothing about my order. I'm wondering if this a scam.

Thumbnail of user tarad12
1 review
0 helpful votes
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February 24th, 2016

An amazing website with fantastic quality products and outstanding customer service

Thumbnail of user jeanh25
1 review
0 helpful votes
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February 13th, 2015
Verified purchase

Sammy Dress - unique, beautiful and very low priced items.

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Value
Shipping
Returns
Quality
Thumbnail of user shellyb31
1 review
1 helpful vote
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February 21st, 2016

Nerve receive my products two separate order/ no one

Thumbnail of user gracjanak
1 review
0 helpful votes
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February 12th, 2015
Verified purchase

Very happy with my order. Will shop there again:-)

Thumbnail of user tracyh47
1 review
0 helpful votes
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February 12th, 2015

I never received my order, they still charged me the shipping. It"s a scam

Tip for consumers:
just don't order from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaileeb
1 review
0 helpful votes
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August 8th, 2014

I have placed one order and am happy with it. Shipping takes quite a while.

Thumbnail of user sofiac2
1 review
1 helpful vote
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August 10th, 2014
Verified purchase

Excellent site. Prices are amazing and customer service is very good.

Thumbnail of user amyw64
1 review
1 helpful vote
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February 6th, 2015

Save your money you'll be sorry... buy local or from a trusted site.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Amy,

We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
But, we must clarify that all reviews feedback from our real valued customers who come from all over the world, we are not sure the issues you mentioned.
Would you mind to tell us your order number firstly so that we can check your order. If the issues you mentioned was true, we will give you matched solution.
Once again, I want to restate our apology to the customer for their experience.

Many Thanks!
Best Regards
Sammydress Customer Service

Thumbnail of user natasjam
1 review
0 helpful votes
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August 8th, 2014
Verified purchase

Overall a good experience, some minor issues. But nothing to worry about!

Thumbnail of user racheld19
1 review
0 helpful votes
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February 5th, 2015

A good site for cheap clothing and other miscellaneous things.

Service
Value
Shipping
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Quality
Thumbnail of user valeriag
1 review
0 helpful votes
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February 5th, 2015

One of the best sites on which to shop. Items at a good price that never disappoint my expectations

Service
Value
Shipping
Returns
Quality
Thumbnail of user chelseem
1 review
1 helpful vote
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February 1st, 2016

Won't be ordering glad I read these was just about to place my order cheers

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear chelsee,
Thank you for the message.
We regret that you feel like that way.
Please rest assured that we would continue improving our service.
Please feel free to contact us here: http://www.sammydress.com/m-article-id-12.htm anytime and we would reply you within 24 hours.
Thank you for your kind support!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user selenac
1 review
1 helpful vote
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August 7th, 2014
Verified purchase

Overall decent experience. Quality is what you pay for, sometimes shipping takes a while.

Thumbnail of user deniseb37
1 review
0 helpful votes
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January 31st, 2015
Verified purchase

Sammy Dress is perfect! Prices are reasonable and affordable. My personal online shopping heaven!"

Thumbnail of user eddyd12
1 review
2 helpful votes
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January 22nd, 2016

This is a very nice bag. High quality... Trust me you will love it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gustavol6
1 review
0 helpful votes
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October 10th, 2013

Excellent dealer! Very fast delivery and great stuff

Thumbnail of user kimb852
1 review
2 helpful votes
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January 17th, 2016

Horrible cheap and nasty don't even bother would fit a child not an adult

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Azy,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
Orders will be split because some items are out of stock. In order not to keep our customers waiting, we dispatch the items that we currently in stock. So the second package will no have a tracking number.
About the quality and the size issue, we need to verify it at first.
We are trying our best to offer the accurate size chart for customer. Please kindly note 1 inch = 2.54cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user samb113
1 review
0 helpful votes
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January 29th, 2015
Verified purchase
Thumbnail of user genelynb
1 review
0 helpful votes
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July 25th, 2014
Verified purchase

Prompt service and delivery, very reasonable price with the style that everyone is after!

Thumbnail of user birdh9
1 review
0 helpful votes
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July 18th, 2014
Verified purchase

Really pretty clothing for very cheap prices! It's like Forever21 but better, I think!

Thumbnail of user bretg4
1 review
8 helpful votes
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January 12th, 2016

Incomplete shipment, wrong sizes, and no customer support! These guys suck.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Bret,
Thank you for your feedback.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About the delivery and size issue, we are here to assist you to check it.
For more detail information, please contact us and we would try our best to assist you.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user kikik5
1 review
0 helpful votes
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January 24th, 2015
Verified purchase

Good website, nice products and interesting prices, I love it!

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sammydress h.

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