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  • Sammy Dress

Sammy Dress

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Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 202nd among Prom Dresses sites.

  • Service
    1245
  • Value
    1231
  • Shipping
    1264
  • Returns
    695
  • Quality
    1200
313
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How would you rate Sammy Dress?
Top Positive Review

“Sizes and Shipping”

Jessie J.
2/1/15

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Top Critical Review

“Quality, size and customer service unreliable”

Mileva L.
3/9/15

Ordered several things from them. One for Xmas which didn't arrive until several weeks AFTER Christmas. Delivery was between 1-2 months. Size was also an issue. See pics of blouses. Dress ordered L got XL Bathing suit ordered ran big too. To return, even if it is their fault like the blouses is to China on you. Buyer beware. There are basically no returns and the product fabric is low quality. Sad for me.

Reviews (6,937)

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Reviews that mention popular keywords

sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user cherylw31
1 review
0 helpful votes
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January 5th, 2016

Received all items in time for Christmas. Will buy from this site again

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnaw65
1 review
6 helpful votes
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January 4th, 2016

Shop here if u want to be ripped off and receive zero customer service!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Donna,
Thank you for your message.
We customer service always responsible for our customers.
Would you kindly offer your order number and tell us more detail about the issue please?
Please rest assured that we would try our best to assist you.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user aishag2
1 review
3 helpful votes
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December 31st, 2015

I still haven't received my shoes... it's almost been a year now...

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Aisha,
Thank your for your message.
We wish to apologize for any inconvenience.
We would be happy to assist you in this issue.
Unfortunately, we cannot find your order record in our system.
Would you provide us your valid order number and detail information about the issue please?
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue ASAP."
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user emmanuelac
1 review
0 helpful votes
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January 15th, 2015
Verified purchase

Its awesome, being adorned beautifully at a low cost, and dress quality is good.

Thumbnail of user tarop
1 review
0 helpful votes
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July 13th, 2014
Verified purchase

Great price, fast post and customer service. Highly recommended!

Thumbnail of user bijayd
1 review
0 helpful votes
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December 25th, 2015

My order haven't arrived its been like over a month
I am not going to shop again from you.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear BIjay,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user destineeb
1 review
1 helpful vote
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July 3rd, 2014
Verified purchase

All of the clothes are affordable and stylish. I recommend everyone shop there.

Thumbnail of user aprile2
1 review
1 helpful vote
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December 22nd, 2015

I ordered Christmas gifts on 12/4. Still have not received them! Will never order again!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear April,
Thank your for your message.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.

As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user renettaw
2 reviews
3 helpful votes
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December 20th, 2015

It's been over 2 months and I still have not received my items. Never again!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Renetta,
I want to start by thanking you for notifying us about the issue.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user jillr12
1 review
1 helpful vote
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July 3rd, 2014
Verified purchase

Great prices cute clothes. Sizing is a little tough

Thumbnail of user catrinak
1 review
0 helpful votes
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December 18th, 2015

Sammy Dress is amazing! Great product, quality and price, I will continue to shop here!

Thumbnail of user jeffreym52
1 review
4 helpful votes
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December 16th, 2015

Absolutely the worst online store I've ever used. Will never go back

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Jeffrey,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user yw6
1 review
1 helpful vote
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January 1st, 2015
Verified purchase

Good fashion items at low price. Be sure to check the details of your shipping choice on this site.

Thumbnail of user elenii
1 review
0 helpful votes
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December 31st, 2014
Verified purchase

Love my jewels and happy to recommend. Very affordable.

Thumbnail of user hanand
1 review
0 helpful votes
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June 17th, 2014
Verified purchase

The customer services in Sammy dress is perfect... thanks a lot

Thumbnail of user anad8
1 review
0 helpful votes
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December 28th, 2014
Verified purchase

Excellent site, attentive attendants, very good recommend!

Service
Value
Shipping
Returns
Quality
Thumbnail of user madyelizabethm
1 review
0 helpful votes
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Thumbnail of user deividask
1 review
0 helpful votes
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October 30th, 2013

MM**************, MM**************, MM**************. I'v ordered theese and after 10 days it is not even dispatched...; s (*******@gmail.com)

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your orders, we have solved all the issues for you, please kindly check your account about this.

Thumbnail of user bobh95
1 review
4 helpful votes
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December 4th, 2015

Over 3 months and still did not receive shirts. Customer service now stopped answering my emails.

Tip for consumers:
DO NOT USE THIS SITE!

Service
Shipping
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Bob,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we can check it for you?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user classicb
1 review
3 helpful votes
  • Send Message
December 4th, 2015

Thanks for your reviews, I won't be shopping here!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Classic,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user charlotteh21
1 review
4 helpful votes
  • Send Message
December 3rd, 2015

I will report your scam business if someone does not contact me in two days

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear charlotte,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user tiffanys42
1 review
1 helpful vote
  • Send Message
December 3rd, 2015

My package is saying shipped but it says no tracking information why?

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Tiffany,
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
For the issue you have mentioned.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user williamp87
1 review
1 helpful vote
  • Send Message
December 3rd, 2015

Absolutely the worst online experience i've ever had. I regret being a customer

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear WILLIAM,
Thank your for your message.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user irenag
1 review
5 helpful votes
  • Send Message
December 2nd, 2015

Took money, did not deliver products, will only give me half refund.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Irena,
Thank your for your message.
We regret any inconvenience or frustration that your experience has caused you.
Could you please offer us your order number so that we an check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user melanier7
1 review
0 helpful votes
  • Send Message
October 25th, 2013

Amazing dresses, great prices, definitely recommend and would purchase from this site again.

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Thumbnail of user sammydressh
sammydress h.

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