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  • Sammy Dress

Sammy Dress

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Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 205th among Prom Dresses sites.

  • Service
    1245
  • Value
    1231
  • Shipping
    1264
  • Returns
    695
  • Quality
    1200
313
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How would you rate Sammy Dress?
Top Positive Review

“Sizes and Shipping”

Jessie J.
2/1/15

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Top Critical Review

“Quality, size and customer service unreliable”

Mileva L.
3/9/15

Ordered several things from them. One for Xmas which didn't arrive until several weeks AFTER Christmas. Delivery was between 1-2 months. Size was also an issue. See pics of blouses. Dress ordered L got XL Bathing suit ordered ran big too. To return, even if it is their fault like the blouses is to China on you. Buyer beware. There are basically no returns and the product fabric is low quality. Sad for me.

Reviews (6,937)

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sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user rockeyc
1 review
1 helpful vote
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September 11th, 2015

"I just finished my second order with this company and I wanted to share my experiences because they have both been fantastic. Having seven children it can be pretty expensive buying clothes for everyone, especially nice stylish threads. I found this site and the prices are right on the money. The quality of the products has stood the test of time and held up to four teenage boys. My sons have even taken to ordering on their own. Whenever I have had a question I have used the online chat and the responses are very helpful and courteous. Two caveat's: I see some people comment about the shipping time, (if in the U.S.) it can be a little long (a couple of weeks maybe) but remember it is coming internationally and given that it's fine. Also the sizes run small so you may want to order a size larger than normal. The bust and shoulder sizes are listed on the site if you want to measure. I typically go one size larger and it works out great. I would recommend to anyone."

Tip for consumers:
Just remember to be sure on the size you order. Look for the items that say ships within 3 days.

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Value
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Thumbnail of user elenag7
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

In my opinion, it's a nice shop: many low-price items, and there is a loyalty program - they give you credits for reviews and photos you provide. Order processing takes quite a long time, so you have to wait, but their support service is always friendly and helpful. I cannot evaluate the return process, because all items I received were good and there was nothing to return. However, once I paid for the item that had already been sold out, and received the refund, so it works fine. The last thing I bought was two wallets, one for myself and the other as a gift, and I'm completely satisfied with the purchase. Overall, I wish Sammy were quicker but I still like them.

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Thumbnail of user andromedab
1 review
0 helpful votes
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June 22nd, 2015
Verified purchase

“Great products at very good prices - shipping is expensive but it is quick. Just be sure to see how long the turn around rate is for the item themselves. Most items have a review so you can see what others think. Customer service is great and quick to respond if there is an issue. Definitely purchasing from this site again!”

Thumbnail of user vicl6
1 review
1 helpful vote
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October 28th, 2015
Verified purchase

Ordered 9 items 09/28/2015, one is still yet to arrive (a coat they packed in to separate parcel, had three parcels all together), others arrived at last week to Finland. I like the outlook of the site, navigation is easy, payment was painless via Paypal. Could have more proper winter clothes for kids especially, but none the less quite broad assortment of products in sale. All in all I got so far what I was expecting. Some products are superb, some not so, but that was expected. 4 stars for the overall experience, hoping to get my coat soon.

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Thumbnail of user ayanc2
1 review
5 helpful votes
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December 16th, 2015

Rosegal, Wish, Sammy Dress... these companies are one in the same, some kind of overseas scam where they draw your attention with low prices and nice pictures. The truth is the prices are low because you're paying for poorly made replicas of the real deal. I made a few purchases early on believing that the images I was viewing were the products I was getting, better off going to a gently used store you'll get more for your buck with better customer service. Read the reviews do not waste your time or efforts to be disappointed with a long wait for cheap goods

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Ayan,
Thank you for taking your time to write your review.
Thank you for taking your time to write your review.
Would you please tell me the order number so that we can check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user jenniferv25
1 review
4 helpful votes
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August 19th, 2015

Won't be ordering from them again. I placed my order and received a confirmation email with shipping details, but when I tried to track my package, the tracking number didn't exist and the link went to a blank page of a nonexistent website. Thankfully the package actually arrived yesterday, but when I opened it, I was seriously disappointed. The garments are nothing like those advertised. Only two of the three shirts actually fit. The sizing was way off and the fabric is of the absolute cheapest quality. Not even going to bother trying to return them. Will give them to my cousin's four year old daughter. Maybe she can fit in those shirts. Don't waste your time or money on this one.

Thumbnail of user miker114
1 review
0 helpful votes
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December 30th, 2014
Verified purchase

I adore Sammy dress! Great stuff at such affordable prices! Yes, the shipping does take awhile, but I don't care. If it means I'm going to get four sweaters for under twenty five dollars then it pays to wait. I'm a very happy customer of Sammy Dress! Please check this place out!

Thumbnail of user chrissib
3 reviews
4 helpful votes
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October 10th, 2015

I ordered one Sammy dress, a necklace and earrings. The dress and jewelry were delivered within two weeks are beautiful! Only thing is I recommend having superglue on hand, bc when the earrings arrived, I had to glue the rhinestone back to one of the bases. Otherwise, they are lovely! The white chiffon dress is also beautiful; however, it is too short for me. I would like to see Sammy have a size chart on their website that corresponds to US measurements (such as length/height in inches and American sizes chart of S, M, L or size 6, 8, 10, etc.) so that customers can get a better idea when ordering. Otherwise, I am happy with the quality of the items, and the price is terrific!

Thumbnail of user leannee1
3 reviews
19 helpful votes
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January 30th, 2016

Ordered 2 items on 24/10/15. Finally got refund on 26/01/16 ( via Paypal) as items had not arrived.
Terrible customer service, who make numerous excuses and even try to blame delays on the fact it is winter.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear leanne,
Thank you for taking your time to write this review. We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user markg138
8 reviews
15 helpful votes
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January 15th, 2016

Avoid these like the plague. My order never arrived. They gave me a 4 month runaround full of platitudes, before I spread the word on review sites and they eventually refunded HALF of my money less P&P. Horrible experience. No idea where my delivery went and there is no tracking. I notice that this site has a very similar name and bad reviews as NastyDress.com. They must be linked?

Tip for consumers:
If you've ordered from these and it's not arrived in 4 weeks, file a complaint with PayPal or your card company and don't make the mistake of accepting there broken promises for another 3 months like I did.

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Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Mark,
Thank you for your message.We are sorry for the inconvenience caused.
We are here to assist you to check your order status.
Please kindly offer your order number so that we can go ahead.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user eleanoro
1 review
2 helpful votes
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October 26th, 2014
Verified purchase

I ordered from the store only once for now, but overall I am satisfied with the experience.
The prices are very cheap and you have to remember that you get what you pay for. The Chinese sizes are smaller so always check the measurement before you buy any clothing! (and be prepared that it might not fit anyway)
Besides that, this site is also great for belts, bags, beauty supplies, anything that is unrelated to size.
Their service is nice, a few items were out of stock but they offered alternatives/refunds, and replied to my questions quickly.
The shipping took a while, as always with seller from China, so I understand.

Thumbnail of user jamesm401
1 review
5 helpful votes
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February 26th, 2016

Ordered back on 12/31/2015 and still no items. Emailed several times and nothing. Opened dispute with PayPal and they started with should be there in 10-45 days. Should have it by April, 2016. No way. Scam all over this. Emails back and forth and now today they said I could get 50% of my order back or 70% off a future order. No way I am settling for less than my $38 on this. And why would I order from this company again. Stay away from their great prices because you never get your product. Always use PayPal for cases just like this. I am hopeful PayPal will do my full refund. If not live and learn not to order from them again.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear James,
Thank you for notifying us of your complaint.We are sorry to hear that.
We would like to assist you to verify and resolve the delivery issue, would you kindly offer your order number so that we can go ahead please?
If we made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve this issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user jocs
1 review
1 helpful vote
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January 8th, 2015
Verified purchase

I love Sammy Dress! As long as you order one size larger than you think you'll need, everything fits fairly well because their sizes run very small. Their clothes are extremely cheap, but I am always pleased with the quality when the items arrive. I have ordered from Sammy Dress multiple times now, and will probably do it again in the future! :)

Thumbnail of user annil1
1 review
0 helpful votes
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November 17th, 2013

All the items I ordered were as described and they fit me perfectly. Their customer support is amazing and they really want to help you out if you have any questions or problems. I will definitely keep on ordering from them. Highly recommended site! I love it!

Thumbnail of user caityf
1 review
1 helpful vote
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February 2nd, 2015
Verified purchase

It's worth the wait because the stuff comes tightly packaged and that keeps them from being wrinkled or whatever. Super cute styles that you just can't find in the US. Pay attention to their measuring guide and body shape and it will be fine. Never been disappointed and ordered 3 times.

Thumbnail of user soltank
1 review
1 helpful vote
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April 10th, 2014

It was mistake shopping from this website. I want to return my items back to the China. Reason 1 poor quality, 2 all one size dresses small size I didn't feat, 3 missing item, 4 poor communication with customer service. 5 dresses not look like in picture.

Thumbnail of user ginas11
10 reviews
19 helpful votes
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April 8th, 2014

I ordered some jewelry using China post. I waited two months before contacting customer service, informing them I had not received my package. They got back to me promptly but our exchange basically ended with "wait a few days" and it's been nearly 2 weeks and I have yet to hear from them. I have ordered often from other retail sites based in China and had relatively no problems, no matter how much or how little I ordered. The one time I did not receive a package, I simply contacted this other company and after they looked into it for a week, promptly sent me a new package (which I got). I don't know why this company is sending me in circles. What use is prompt response time when they don't actively address my situation. Never ordering from this site again, and encouraging my friends and all of you to shop elsewhere. There are many other better priced, more reliable sites. Don't risk it!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Thank you for your review, and I am very sorry for all the things. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.

Thumbnail of user jasminer17
1 review
0 helpful votes
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April 22nd, 2015
Verified purchase

By far Sammy dress is my favorite online store to shop at. It's great for many sizes especially for petite women as myself. They are so affordable and the customer service is great! Will be shopping there again in the near future.

Thumbnail of user shortiebossv
1 review
2 helpful votes
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November 12th, 2013

This website is super attractive. I love shopping on this site for gifts and/or personal items to use. It's really affordable and the service is awesome. Can't wait to make another order soon. 10 star rating.

Thumbnail of user andrec7
1 review
0 helpful votes
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November 30th, 2014
Verified purchase

I found Sammy dress online store on Facebook by accident. While perusing but what i can say is that i have absolutely no regrets for stumbling upon this site. The prices! Made my eyes popped in surprise as to how extremely low they were. Products are very trendy and very inexpensive. Cheap cheap for products of those styles and quality. How i know this? A friend of mine ordered some jackets from them and they were awesome. And on my little island of Jamaica where taxes are high, its always good to save money when purchasing goods and Sammy dress provides that for me "

Thumbnail of user kellyi1
1 review
1 helpful vote
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December 13th, 2014

Carefully read the sizing charts and used it as a guide for my order. None of the clothes fit me. I've been "working with" customer service for almost a month now to try to get refunds on my orders. I will never buy from this place again!

Tip for consumers:
Don't...

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Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Kelly,

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
Please tell us your order number so that we can check for you, OK? Please don’t worry, we are always glad to help you.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.

Best Regards
Sammydress Customer Service

Thumbnail of user meganb25
1 review
0 helpful votes
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December 22nd, 2014
Verified purchase

The low prices are awe inspiring. I just can't get over how affordable the items on Sammy Dress are. Needless to say, even my extended family will be enjoying christmas gifts from me this year now that I have found this site!

Thumbnail of user kendallh11
1 review
1 helpful vote
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November 22nd, 2015
Verified purchase

The items I have purchased is exactly what I wanted. The items are very fashionable for a great price. They are not up to quality but its better than many other cheap/fashionable clothing I've purchased online. It does talk a little longer to arrive, but they tell you that before purchase. Mine came in right on time. It looks good and I would definitely do business with them again.

Thumbnail of user slawomirm
6 reviews
1 helpful vote
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April 23rd, 2018
Verified purchase

I bought several products from which I am very happy, fast shipping, variety of goods, price per day, purchased cap is worth the money spent, good fabric, well finished, I recommend the shop, convenient payment methods

Thumbnail of user jenniferl89
1 review
1 helpful vote
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May 5th, 2015
Verified purchase

This was my second time ordering from Sammy Dress. Their prices are extremely affordable, the reviews are very helpful, and overall, incredibly happy with the two dresses I bought. They were great quality and arrived quickly.

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