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  • Sammy Dress

Sammy Dress

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Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 204th among Prom Dresses sites.

  • Service
    1245
  • Value
    1231
  • Shipping
    1264
  • Returns
    695
  • Quality
    1200
313
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How would you rate Sammy Dress?
Top Positive Review

“Sizes and Shipping”

Jessie J.
2/1/15

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Top Critical Review

“Quality, size and customer service unreliable”

Mileva L.
3/9/15

Ordered several things from them. One for Xmas which didn't arrive until several weeks AFTER Christmas. Delivery was between 1-2 months. Size was also an issue. See pics of blouses. Dress ordered L got XL Bathing suit ordered ran big too. To return, even if it is their fault like the blouses is to China on you. Buyer beware. There are basically no returns and the product fabric is low quality. Sad for me.

Reviews (6,937)

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sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user suen15
1 review
1 helpful vote
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September 24th, 2015
Verified purchase

I have made several orders with Sammy Dress, they do not come in order but that's ok, it depends on where it's coming from. I made a mistake once and ordered something I already ordered, they cancelled my order and gave me my money back. Just make sure that you look at the size chart everything has a different size. Go shopping so much fun!

Thumbnail of user jodyd9
5 reviews
18 helpful votes
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June 20th, 2015

I like a lot of the clothes on this site, prices too. But they all seem to fit weird, which indicates poor quality to me. Figured those prices were too good to be true. If there was an actual store where I could try before I buy, I would prob give it another star.

Thumbnail of user shyanned
1 review
3 helpful votes
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November 17th, 2015

I don't recommend wasting your money on this site. Took over a month to receive. It is nothing like the picture. Looks like someone took a completely different type of material and literally cut out the shape of my sweater. There isn't even any sewing done just cuts and hand ties. It's horribly done.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Shyanne,
Thank you for notifying us of your complaint.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user karenm221
1 review
1 helpful vote
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July 4th, 2016

www.Sammydress.com is an addictive website with adorable jewelry at reasonable--make that amazing--prices. I have over 50 watches that I've bought, plus numerous necklaces, earrings and other fun stuff. It's my once-a-month treat to myself. Where can you have so much fun and enjoyment for so little money? Thank you, SammyDress!

Tip for consumers:
The only problem is the long wait for your stuff to arrive, but the shipping is free, so why complain?

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Thumbnail of user ksenijal
1 review
7 helpful votes
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April 4th, 2016

These people charged me a lot of money for express delivery (3 to 5 days) but did not even post out my order for 10 days! They sent me junk that was nothing like what I ordered and have refused to refund me for anything. They are disgusting people. Stay Away from them. This is just a scam rip off website.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Ksenija,
Thank you for your feedback.
We wish to apologize for any inconvenience.
We are willing to resolve this issue to your satisfaction. Unfortunately, we cannot find your order record in our system with the number 7VS19638KF021213L you have offered.
Would you provide us your valid order number and detail information about the issue please?
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue swiftly."
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user samanthad21
1 review
0 helpful votes
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February 11th, 2016

I have ordered a few items from Sammy Dress and have been very pleased with all of them. They were a good quality and nice low prices. The shipping isn't too long and you can pay for faster delivery if you choose to. I will definitely be shopping there again.

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Thumbnail of user monin
1 review
0 helpful votes
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January 12th, 2015
Verified purchase

“I have placed 3 orders with Sammy Dress, at first I was little apprehensive based on some negative reviews. I can only say positive things about my orders, product and experience with Sammy Dress. It is obvious they are not in the US and shipping will take a few weeks, so I am not sure why some people fail to see past that before leaving comments about how long shipping takes. I am a regular customer now and I am so happy I found them. I love their unique items. ”

Thumbnail of user kathrynb11
1 review
0 helpful votes
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October 27th, 2014

I ordered from this site, and I'm very happy with the service I got, even if my items were out of stock. I opened a ticket a week after ordering and they told me they needed to replace my item because they no longer made it. Very easy switch and now I'm just waiting on my shipment. It's overseas guys, you're going to wait... for a while - at least a month. A good thing to do before you order is to open up a live chat and give them the item numbers and ask if they are in stock. I did this and was told it'd ship out the next day. You just have to be patient.

Tip for consumers:
Just talk to them before ordering

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Thumbnail of user jenl31
1 review
0 helpful votes
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June 6th, 2015
Verified purchase

A beautiful, wide selection of classic and vintage style clothing at incredibly low prices. The size are for petite ladies so I go up 1-2 sizes, and the clothes fit perfectly then. Not the highest quality fabrics but for what you're paying, the clothes look fabulous. Shipping is fast too.

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Thumbnail of user anastasias4
1 review
3 helpful votes
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September 7th, 2014
Verified purchase

Sammy Dress had a sale on some pretty good items, and available in my size. Package arrived fast. I was also glad to see that the items did look like the picture. Only lesser thing is that you pay shipping fee based on weight. So every small clothing item adds to the shipping cost

Thumbnail of user ashlynnpaigel
1 review
0 helpful votes
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May 17th, 2015
Verified purchase

Sammy dress has some of the best quality products for such a great price! People complain about the shipping, which the store obviously has no control of how the post carries their packages, but I've ALWAYS gotten my orders incredible fast, and I'm in the US. Their clothes are adorable, affordable and durable. I get so many compliments wearing the fashions everyone else is for half the cost. I LOVE how responsive their help center is, and they're always super when they update the status of my orders. I'm about to put in another! Give them a try you wont be disappointed!

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Thumbnail of user rahimr
1 review
0 helpful votes
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January 17th, 2014

A returning customer for my third order! The prices are good for people who look for neat looking shoes like I am. I minus the 4th star because some of the information in the website are often mismatched (e. G the colours are not the same as was told, even confused how did they named it blue when its looks more to green) I had little trouble in that. The provide fast shipping which is a major boost to me and have the right sizes of Asian men. Its a 4.5/5 to me.

Thumbnail of user devonc14
1 review
0 helpful votes
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July 13th, 2014
Verified purchase

Overall "ok" experience. I did not like the fact that some of the items i purchased were out of stock, then i got an email to notify me after the fact. Sammy dress has really unique patterns and very affordable but they need to update the website more frequently and accurately. I received my items with a few missing even after i was told to choose replacements. This is not acceptable from and international perspective. Now i am still waiting on missing items. I would recommend this outlet, however just be careful with your selections.

Thumbnail of user moniqueelisea
1 review
0 helpful votes
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June 2nd, 2014
Verified purchase

"I love shopping at Sammy Dress. The prices and quality of products are awesome. Customer service is very helpful with questions and always respond quickly. This is one of my favorite online places to shop."

Thumbnail of user markh185
1 review
7 helpful votes
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November 15th, 2015

Sammy dress is a scam you all. After going through a painful experience with this scam 'company' and losing hundreds of dollars, I advice anyone NOT to buy anything from that fictitious website. Total Scam.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Mark,
We are NOT a scam. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
We will contact related staff to confirm the problem.
Would you please tell me the order number so that we can check it for you?
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user joanneb39
1 review
0 helpful votes
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December 27th, 2015

Shopping on Sammy dress is addictive I always have to remind myself how much money i'm going to spend because it's very easy to get carried away. Things are so cheap, in my last order I bought a light up shoe for my daughter she dances hip hop she lit up the stage in so many ways, she loves it so much so much she refused to take off the lights after she preformed travelled straight home with it, caught the attention of everyone. Any where else I could not afford that shoe.

Thanks to Sammy dress
Regards
Joanne

Tip for consumers:
shop and save

Thumbnail of user lc26
1 review
2 helpful votes
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November 12th, 2013

Bought a number of fabulous dresses from this website at fantastic prices. Originally apprehensive but when I received them I was shocked at how good they were for value. Fast shipping, Fantastic items, Happy Customer!

Thumbnail of user dorisl6
1 review
0 helpful votes
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October 10th, 2013

Sammy Dress has wonderful, stylish clothing at incredible prices. They have everything from clothing to shoes, jewelry, makeup, accessories, and even household items. Everything on their site is different and very unique so there are no worries of someone else having the same thing as you at a party. All items are well made and very comfortable. I am very satisfied with Sammy Dress and will continue to order from this site. If you don't believe me, please check them out!

Thumbnail of user mamudd
1 review
0 helpful votes
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July 25th, 2015
Verified purchase

I have been a keen online shopper for a quite a while now but I must admit that Sammy Dress has given me the most outstanding customer service experience. Despite being situated in the far east, my orders always arrive in time.

Recently I had a delayed order and a size default but the way they handle my complaint was quite outstanding. I will therefore recommend this store to everyone. Great products at very competitive rates!

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Thumbnail of user erickr8
2 reviews
4 helpful votes
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December 19th, 2015

Clothes are nice, but not as they appear online, site is not immediate to tell you the body size differences between US and China. Customer service # is disconnected. Shipping takes way too long ( an 8 day shipping turns to 3 weeks) Return process is very complex. Customer service takes days to contact you back, gives you vague answers anyway. The return policy of 30 days is stretched out by their stupidity to avoid giving you a refund=the only way this company makes money and stays in business.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Erick,
Thank you for notifying us of your complaint.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user amyh47
1 review
1 helpful vote
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September 6th, 2014

They're very fast with their customer service and their reward system is quite fair the more you think about it. The only downside is that some products are not as accurate as the listing and order tracking is almost pointless as they often use one that does not update often or have much detail, thus you'd still lack an estimate as to when your order will arrive.
Regardless, for the prices, I believe it's worth it and look forward to becoming a long term customer :)

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Value
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Thumbnail of user aliciam24
1 review
0 helpful votes
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April 2nd, 2015
Verified purchase

So far the items I have received from sammy dress where exactly what I was looking for. Shipping times are indicated fairly accurately on the site so if you need an item sooner rather then later then take note of shipping times. Also Customer support was always pretty helpful! Really hope the good experiences continue with Sammydress.

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Thumbnail of user amim2
1 review
0 helpful votes
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November 18th, 2015

Yes, it does take a long time to receive your order since it is shipped from overseas. I'm very impatient and emailed customer support several times. They replied every time and told me my items would be there. They did arrive and I love them.

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Thumbnail of user centhiaw
3 reviews
35 helpful votes
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June 22nd, 2015
Verified purchase

I love this company. I have made 6 or 7 orders just since January 2015 and I am a very happy camper. Most everything I bought fit really well, a few things were to small, but that's what little sisters are for. I have had nothing but good experiences with customer service. They are prompt and efficient. The shipping could be done a little better, but its not terrible unless you go flat rate and I don't recommend that. I have invited my sisters and my friends to shop with Sammy Dress and none have come back with anything but a pleasurable experience. I will continue to shop here. I love them...

Thumbnail of user sandyc50
1 review
1 helpful vote
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June 7th, 2016

I've been ordering from Sammy Dress for about 2 years now and I haven't had any problems with them. They always answer my questions and though delivery time is long you can track your order and know exactly where it is. Overall I trust them.

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Thumbnail of user sammydressh
sammydress h.

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