SeatGeek

Bought tickets in 2019 for a Lauren hill
Concert …. It never happen, in fact she's on tour now doing other shows. They tried to tell me well it should be rescheduled. It's been almost 2 years give me my refund. "We will reach out to you".

Excellent prices, and minimal fees. What more could an avid baseball fan ask for?:)

My only critique about seat geek is the inability to view the stadium section for each listing while scrolling, without clicking on it. Sometimes it's hard to eye ball it from the map. Also, more options like being able to filter your results by certain zones/areas of the stadium would be welcome.

Overall, excellent experience. Keep up the good work

Ive used seat geek for awhile now. The site is super easy to use, never had problems. Overall I use this site more then other sites because of the option to see ticket price with fees. You know what your paying before clicking purchase.

I purchased tickets ONCE on another site & was totally blown away when the final cost showed up!
Seat Geek gives ticket prices, including all fees, straight up; no surprises.
I also like that tickets are delivered, right away, to my email for printing.

Great app for purchasing tickets but it's been very difficult in selling tickets to a concert I can't attend now. Im not receiving the verification code to confirm my phone #. Multiple reps have made suggestions but nothing has worked. Still waiting for fix!

Did a return on tickets for a concert for $650.00. It was still in the time frame to do a return. I followed there instructions. They said within 24 hours you would get word. Nothing but crickets. Looking at my seatgeek i still have the tickets. Thanks Seat Geek. I will never spend any money with your company and will give a bad review on every site. This not how you do business. But since this is how you do business, you don't care for customers and the hard-earned money they have worked for. Stay away from this site, it is terrible.

I had my doubts about whether the tickets would be legit but we were admitted to the ballpark and enjoyed the game. Will continue to experiment with this service on cheaper events before jumping into anything expensive.

Considering the recent event in America, I would expect a full refund for the $ spent. I will probably not be able to make it to St. Louis on another "make up" date. My only hope is that perhaps MLB and this ticket company come together and make it right. If it was just me, I would have not even bothered getting almost $900 in tickets, but it's for the 12 year boy who still loves baseball.

Purchased 6 months ahead of event, 5 months before found out would not be able to attend, should be no problem to get refund or credit right. WRONG! You can try to sell, most likely at a loss- this ticket broker sucks and I will be advising anyone and friends not to use this service - there's better ones out there with better return policies. Plus their CSR group is lame.

Terrible service. Sold tickets on here and was told it would process in 24 hours the. Could take 3-5 business days to process. Well today is day 6 and STILL nothing. Went to my bank and they have no signs of receiving anything from "seatgeek". Everyone just use "TickPick" there's no fees and cheaper prices! Don't use SeatGeek worst service!

Same ticket on Seatgeek was about $20 cheaper than stubhub so I gave it a try. After being billed for the 4 tickets on my AMEX i then get a note that the "tickets are not available". They will take 3-5 days to credit you back even though they didn't deliver. I can still see the tickets on their website and Stubhub, so I ended up buying on stubhub.
I tried contacting them through IM Support twice and no response after 10 min. I finally got an email response which was not helpful and a phone number that no one ever picked up.
Piece of sh. T company.

Terrible company! I have a purchase fraud I'm fighting and I can't get anyone to answer anything. No emails, calls, nothing. Sit on hold for a CS rep that I don't believe actually exists. Save yourself time, misery and definitely your money!

I understand fees are apart of the business and how business make profit, but when researching ticket costs I think fees should be posted clearly or added in already. Other than that, great app, super easy!

DO NOT use this service! We paid for tickets we never received. Seatgeek is really good at taking your money but terrible at actually giving you what you paid for. We have called everyday and all they tell us is that the tickets have been transferred and that they will "reach out to the seller and get an update. And then nothing. No call back, follow up, and NO tickets. Worst customer service ever. We will NEVER use seatgeek again. Use vivid or stub hub they are much safer.

Absolutely do not buy tickets from SeatGeek. Sold my tickets from underneath me twice and completely ruined my daughters birthday. Lied to me for two months straight right until the last minute. Concert is sold out had to cancel our entire trip because they wanted to make an extra buck. Teenage daughter is crying herself to sleep as I am writing this.

They charge my credit card and told me the listed ticket is not available after the fact. Now I have to wait for 3 days to get my money back leaving me without enough funds to purchase other tickets. I contacted them via email (cause there is no customer service number available on their site) and they kept responding with general answers instead of looking up my specific order. Mean while the same tickets that I've tried to purchase is still showing on the app as available. They did not offer replacement ticket nor have they tried to expedite the refund so I can use the money to purchase other ticket. The worst experience I've had with online purchases.

What could be easier than sitting at your computer and buying MLB tickets for a game thousands of miles away and have a service that rates the purchase as an "awesome" deal. Doesn't get much better than that in my opinion.

A long time, customer never had a problem... until recently. An expensive ticket purchase with a prime seat assignment turned out to be a General Admission event. SeatGeek didn't reveal until AFTER the purchase. Their customer service is non existent, don't publish a support number, only email. The person on the other end was clearly not equipped with the skills or the information to keep a loyal customer. Fortunately there are other options, I will now go out of my way to avoid using this search engine.

I enjoy going to baseball games and live shows often so when an app can help facilitate the purchase of a ticket in a cost-effective and time effective manner I'm all about it. Thanks for making it stupid simple and painless:-)

I was not sent digital download even though I ordered from my phone. Had to go to the box office. To top it off, we missed the first 3 goals of the game! Happened like that. It by far, the worst experience I've ever had with seat geek and I think I will be moving back to Stub Hub or see what this Gametime is all about. Sorry.

If I could give SeatGeek 0 stars, I would. I have been promised a full refund on my credit card for over 3 months now because the hockey game I bought tickets for was cancelled. I have messaged them and emailed them way too many times, and they're all so fake with me. Pretending they care and that they're going to do all they can to help me. They just pretend, and they're not trustworthy. So disappointed. I never complain like this but waiting for your money back when you were promised is honestly so discouraging.

This company is by far the most despicable incompetent company I have ever dealt with. There is never a manager or supervisor to speak to you after one month of speaking back-and-forth with them they cannot get in contact with their vendor and ignore all communications from me the buyer. Take your business somewhere else this company is an absolute disgrace

If I could, I'd rate SeatGeek with Zero rating. I tried to use them this week three times for the same show and ultimately ended up using StubHub for the same seats because they continually sent back an 'unable to process' ticket after collecting my payment. They claim they will be reimbursing the amounts which total $1000. The same tickets were validated through StubHub/Ticketmaster. It will take additional work to follow up with SeatGeek to make sure I receive reimbursement. Total unnecessary headache. I never write reviews but want to make sure others don't fall into the same trap. I'll write a follow up if I receive reimbursement