SeatGeek

I love using SeatGeek and I often find the lowest prices there. Unfortunately, the Cyber Monday promo code did not work with the tickets I wanted to purchase which was disappointing.

I bought tickets to a Denver Nuggets game 4 hours before the event. SeetGeek charged my card and when I went to download my tickets, the website said the transaction was pending. After 3 hours and logging back in 10 times the website just kept saying pending. My whole family was waiting to go to the event because we still did not have tickets. After 2 calls to the customer service I was finally told 2 minutes before the game started that my purchase was declined and that it would take 3-5 days to give me my money back. I didnt know there was even a chance that I would not get my tickets, there was no disclaimer that clearly stated that this was even a possibility. My family's plans were ruined by this website after paying them over $400. After, we actually just drove to the game and got scalped tickets in front of the arena for less then half of what I was going to pay online through SeatGeek, if you want to know you are going to the event you are buying tickets for please don't use this website. You may think you are saving money, you are not you are literally wasting your time and your money. Worst online purchase I have ever made

6 days before the AFC divisional game I bought tickets for I decided to log in to my account to review them. I bought the tickets through the team website the day they went on sale. I attempted to log in to SeatGeek with my stored password and got a message that the credentials were wrong. I attempted a second log in with their "one time" email sign in and used the code they emailed me but got a message that my account was either locked or cancelled. Had to google how to contact them directly, as there are no obvious options on the SeatGeek website and the support page does not link. I started an online chat and was told it would take 20-30 minutes to reset my account. In the meantime I requested a phone number. I called, spoke to an agent who told me it would take 1-2 hours to unlock my account. I asked for a supervisor. After holding 50 minutes, a supervisor picked up the call and then immediately dropped it. I called back, and the agent that answered the second call asked me for different verification credentials. He told me reset would take up to 48 hours. I asked for a supervisor and he refused to transfer me. He took my number and told me a supervisor would call. Supervisor has not called. I am back on chat in the meantime. 45 minutes ago the agent on chat told me i was second in queue. 15 minutes ago she assured me she was working until 1 am eastern time and would email reset instructions prior to ending her shift. I told her I would like to remain on the chat. Now she is now writing that the department that needs to unlock my account is not available until tomorrow. I have spent $2500 on tickets and Seat Geek is refusing me access to them. If this were game day I would be completely screwed. Right now I am left eagerly needing to know that my tickets are secure, with thousands spent on the game. I have bought NFL tickets from Ticketmaster many many times without issue. SeatGeek is absolutely awful and I will never purchase from them again.

SeatGeek is my Go too App. I always obtain my LA Kings ticket there. I love it. It is very easy to navigate, great prices, and number 1, you NEVER get scammed. Which is very important

Seat geek charged me $310 for 2 $25 tickets they said you can cancel within 72 hours, that's a bold face lie Itried to cancel my order within a few hours and they wouldn't give me my money back calling them several times going back and forth with them on the phone was like talking to a wall David at seat geek was a stone idiot very rude wouldn't let me get a word in edgewise,after I made my purchase there was no confirmation # no nothing except a $310 charge made on my bank statement the seller and seat geek were making a $240 profit on $50 which I did not agree to, I've turned this over to my Bank for investigation buyers beware DO NOT use seat geek to purchase tickets, the mark up is phenomenal SHEER GREED!

Stole 200 from me and i want my money back. I clicked on an event that was misleading and as soon as i realized it wasn't what i actually wanted to order it was too late and i lost money I'm pissed

Horrible experience. I was at a Toronto FC game already (My dad got me 2 tickets hours before the game from his work). I decided to look for "good" ticket apps so I can buy tickets for a future game and I stumbled upon SeetGeek. I purchase 2 tickets for the next game, everything is good right? Nope.

A couple of minutes later, I receive an email that I purchased 2 tickets for the game that I'm ALREADY watching. Seeing this, I called SeetGeek 7 times, I missed the first half of the game already and still got no help. On top of that, I didnt even get to sit at the newly and unwanted seats that I "purchased". I called again after the game and had no help, their customer support offered no help either. 4 of them literally said the same thing. I think they're reading from a script or something.

Today I received an email basically telling me that I'll never get a replacement or a credit for their app's mistake.

I basically gave seetgeek at least $100 for screwing me over. Don't trust these guys to help.

Ticket purchase was perfect as always but this time was the first I had to print.
When I came to the FedEx store I had a difficult time finding the printable PDF.
I wish that when I get the auth Email from SeatGeek it would have the tickets attached to it as a PDF

This way I'm able to save to Dropbox via mobile or easily forward to a 3rd party for printing

The application was very slow and when the booking went through in backend the application showed failure to book ticket.
Needs a lot of fine tuning and testing to make booking hustle free.

App is so easy to use. Pricing is reasonable and fees are included. This app is my go to for concert tix. Prices fall as concert gets closer. Highly recommend.

Like I said a breeze. Buying 7 tickets for the grandkids first Astro game. Found great tickets together for a reasonable price on the sections I was interested in purchasing

SeatGeek always makes it so easy to buy tickets for so many different venues. I love it! Their prices aren't bad at all, I refer most people I know to seatgeek for any ticket sales.

It's was good. Which there was conversion to Canadian dollar but it is what it is. Ticket selection was easy to navigate through. Would recommend. Thanks to UrinatingTree for the promo code

Great seats and great price. Convenient app that has your tickets on it and lets you access the event with just your phone. You also have the chance to print your tickets if you want paper copys.

This web site sell fake tickets I brought tickets to the 112 and next Valentine's Day concerts and when I got there they said they were fake smh they should close this site down I paid $400 now I have to call my bank to report this smh

Miranda helped out so much. She couldn't figure out the problem with the download of my original seats so she got me seats that were even better. I can't believe she did what she did just to help me.

The tickets are easy to choose. The app allows you to view your seats in realtime & you can make certain their just right! Purchasing is quick & easy.

I ordered and paid for four expensive Bruins tickets for 3/31. When I clicked on a link, to receive the tickets from a third party, the link was no longer valid.

This was at least the tenth time I booked via Seat Geek. I really like the guarantee that the tix are real and verified. And the seat rating scheme is awesome

SeatGreek is a snap to use (much better than the Dodgers own ticket site), and the ticket availability is great. But the fees are higher than seem appropriate.

Be very careful with Seat Geek, in fact, I would recommend not exploring on their website. I have tickets I was trying to sell, and was visiting websites (Seat Geek, Ticketmaster and Stub Hub). Seat Geek was the only site you couldn't see the full price (with the Seek Geek commission included) without providing credit card information. I am confident I did not hit any button saying "Buy the Ticket" and there was no clear message from Seat Geek that I had done son. Within 15 minutes, I got a notice from my credit card that a charge had been made. I immediately went to the website to try to cancel the inadvertent charge but the website is careful not to provide any avenue to raise this question. Nor does the website show a phone number. But, despite Seat Geek attempt to avoid divulging a phone number, I found the number by doing a web search. Within an hour of the wrong charge, I was able to call Seat Geek and explain the problem. The person on the phone did not dispute my finding that I could not see the full price without divulging my credit card information and told me that in doing so, I gave them the right to charge me for the tickets I was looking at. Seat Geek carefully designs its website to rip-off those who want full information. Do not use Seat Geek.

I think this is my 3rd time using u all.
Im 65 and i like the easy of purchasing the tickets and as long as i keep my phone charged i have access to my tickets... a

See the title. Heres a few more words so I can submit this frustration. And a few more. This is frustrating, too. I have to title and craft a hige feedback response. Send me a discount code for this!